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Comments
..so I'm looking for good solid used SUV..and came across what seemed to be a real sweet 06 Durango with 87K miles on it..leather moon roof towing package 4x4..even color I dig..BUT the thing that "DID IT" was it had the "LEGENDARY" HEMI engine..price was a li'l more than I had budgeted but hey "it's got a HEMI" ..right? I figured I was making an investment and even treating myself a li'l
..bought it from an individual and when I drove it I drove just fine..guy didn't wanna turn it over to me til check cleared and since Thanksgiving Holiday it was almost 2 full weeks before I finally got to take possession of it
..on way home it started knocking and check engine light came on and accompanying bong sounded 3-4 times
..called the guy to see if he could tell me what that might be and this would be the first attempt (of many) at contacting him..to date he has yet to respond
..drove it next day and engine began shaking so bad and lost power that I immediately diverted to my trusted mechanic that was luckily only 3 miles away..he's worked on my fleet vans for years and never steered me wrong..he found oil in the MDS solenoids on #5 & #7 cylinders (OBD2 logged these cylinders as misfires)..he replaced these and felt this should solve problem but that his computer was down and wasn't able to give full diagnostic..when I picked up the Durango I drove it home and started to get knocking and check engine light again
..gotta admit I was NOT pleased with "trusted mechanic" (cost me $550..but he did admit upfront his computer was down and he'd have to diagnose and fix it old skool for now..I was in a pinch time wise so I WAS kinda pressing him..in other words I WANTED to believe he could fix it)
..so I did something I swore I would NEVER EVER do again (from my experiences with previous dealerships) and had it towed to nearest DODGE dealership..sure enuf get a call 2 days later telling me that the cam shaft and lifters were worn and that I was looking at $4000..HOWEVER even then he couldn't guarantee this would solve problem (jeez guys REALLY? did I take it to the DODGE DEALERSHIP or GREASE MONKEY GARAGE?)
..truthfully, I need this for work so I was half tempted to say fix it but I wanted him to tell me why he felt even this might not solve the problem..and it was his answer that floored me
..he said the mechanic was worried that there might be a problem with the #7 cylinder rod..at the time it didn't make sense but AFTER reading these posts it did..I asked him if he heard/knew something that would make him say this..and he said no and that he was 90% certain this would fix problem..but after reading these posts..I know why he said that
..CUZ THEY KNOW THIS IS A RECURRING PROBLEM!!!
..like many I have a large rolling paperweight
..I am in the process of suing the person I bought it from..and after consulting with my "trusted mechanic" he/we feel the only route to go is to drop another good remanny-ed engine in and then see if I can't get a year's worth of driving out of it and then sell..although I'm not a real big fan of just passing my problems onto someone else..like was done to me
..truthfully, my biz does well and I can likely afford (altho it stings) the 15K+ this is finally gonna cost me..but for someone on a fixed income..this can be DEVASTATING!
..if anyone has any insight I would (also) truly appreciate it..(i.e. lawsuits, dealer assitance, gov't credits etc)
Make : DODGE Model : DURANGO Year : 2004
Manufacturer : Chrysler Group LLC
Service Bulletin Number : 0422 Date of Bulletin : OCT 01, 2004
NHTSA Item Number : 10010567
Component : ENGINE AND ENGINE COOLING:ENGINE
Check to Request Research. Submit below. Get Summary
Here is the summary copy and pasted from NHSTA:
Safercar.gov logo
Service Bulletins Summary
Make / Models:
Model/Build Years:
DODGE / DURANGO
2003-2005
DODGE / RAM
2003-2004
DODGE / RAM 3500
2005
Service Bulletin Number:
0422
NHTSA Item Number:
10010567
Summary:
5.7L ENGINE LONG BLOCK REPAIR / REPLACE PROCEDURES. WARRANTY PLANNING & ADMINISTRATION *TT
I keep reading the same complaint so I'm posting to hopefully get some people calling in to the government. So far they have lodge 32 complaints on this matter. I asked what is the magic number & there is none. When they notice a pattern they will investigate.
If there are enough complaints the gov will issue a recall & will make them reimburse us.
Rob from Philadelphia
Call the 888# in my previous post....it only takes a few minutes. You will need your Vin number.
This has been financially devastating for us; the truck is a total loss.
Best of luck,
Kris
I did file a complaint with them. I forwarded the information Todd has after taking his broke motor apart. Here is Todd's link. https://sites.google.com/site/blownuphemi/
I think the louder people complain and to more agencies then maybe the government will force them to fix the problem. But YOU HAVE TO CALL Dodge as often as possible. I am going to call after this message is. Contact me if you have any questions. Lynn
Here is the 5th one down:
Make : DODGE Model : DURANGO Year : 2004
Manufacturer : Chrysler Group LLC
Service Bulletin Number : 1802406 Date of Bulletin : JUL 21, 2006
NHTSA Item Number : 10020194
Component : ENGINE AND ENGINE COOLING:ENGINE
Here is the summary!
Make / Models:
Model/Build Years:
DODGE / DURANGO
2004-2006
Service Bulletin Number:
1802406
NHTSA Item Number:
10020194
Summary:
ENGINE CYLINDER MISFIRE OR IGNITION COIL MALFUNCTION DURING HEAVY RAIN OR CAR WASH. *TT
Does this sound familiar??
Safercar.gov logo
Recalls Documents
Search Results:
Total items: 12
Name
Description
Size (KB)
RCDNN-03V528-8749.pdf Defect and Noncompliance Notice(Part 573) 234
RCFK-03V528-9777.pdf Fax Acknowledgement 16
RCMN-03V528-8533.pdf Manufacturer Notices(to Dealers,etc) 36
RCONL-03V528-8349.pdf Owner Notification Letter(Part 577) 20
RCQPR-03V528-1047.PDF Quarterly Performance Report 67
RCQPR-03V528-1342.PDF Quarterly Performance Report 74
RCQPR-03V528-3781.PDF Quarterly Performance Report 64
RCQPR-03V528-5473.pdf Quarterly Performance Report 13
RCQPR-03V528-6736.pdf Quarterly Performance Report 23
RCQPR-03V528-6845.pdf Quarterly Performance Report 14
RCRIT-03V528-9440.pdf Remedy Instructions and TSB 151
RCRN-03V528-6963.pdf Renotification Notice 7
RCDNN-03V528-8749.pdf : open this PDF. There are more names to notifiy.
http://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=03V528&docType=RCL-
Kris
Dodge needs to step up to the plate. Unfortunately they don't care about what this has done to people who own these lemons... it's all about the mighty dollar, but they have seen the last of mine!
I was sure where you filed your complaint. Dodge told me I had to file @ (888)327-4236 safercar.com This is the gov agency in charge of recalls. I also filed a complaint with dodge.
Like every on else I called Chrylser and they knew nothing about this problem.
Today I filed a complaint with Safecar (888) 327-4236
I asked and was told as of today there are 41 complaints filed about broken rods.
The more complaints the get filed the more of a chance we have to get compensated.
Dodge you should be ashamed of yourself! This will be my last dodge product.
I'll be talking to Chrysler tomorrow.
Thanks everyone,
John
What do you that would be a good use replacement engine?
Dear Mr. ,
Your e-mail of March 2, 2013, addressed to Reid Bigland, has been referred to the Executive Review Committee for response and we are very sorry to learn of the engine condition currently affecting your 2004 Dodge Durango and of the pending repair expense.
Further to our telephone conversation, at this time, your vehicle has passed the limits of the warranty by more than 5 years and 125,000kms. Unfortunately, Chrysler Canada is unable to provide unlimited coverage on our products and must respectfully decline your request for assistance with the cost any required repairs.
Warranty limitations are not unusual with most consumer products. We sympathize with your inconvenience and we are sorry that we cannot honour your request.
While we regret that we cannot provide a more favourable reply, we hope you can appreciate our position.
Yours very truly,
J. Mingay (Mr.)
Top Care Manager
Chrysler Canada Inc.
I don't have the part number though. I looked it up a few years ago an it was around $100 then.
I will never buy a Dodge again.
The #@$%!'s from Chrysler Canada offered me employee pricing on a new vehicle. The nerve of them. I've already filed a Better Business Bureau complaint. You can also raise a complaint with the US DOT NHTSA.
US DOT NHTSA
I've done the same here in Canada with transport Canada
If eventually enough of us complain government has to step in and force Chryslers hand to fix their problem.
My Durango has had all on time oil changes and I have babied this vehicle. It always bogged down and stalled in the car wash or the rain but never died on me. I was not aware of the problems with water until yesterday when researching the net after starting my durango after it sat a couple of days in the rain out of the garage. It just sounded like it ran a cat thru the fan belt and then KNOCK, KNOCK, KNOCK I'm sure it has a broken rod. It is still holding oil but I'm pretty sure it is done for. 130,000 miles. I will have it looked at today by a local mechanic but Ive worked on cars enough to know what that dreaded knock is. I was in the process of getting ready to sell as I just picked up a nice used truck and had no need for the durango.....and yes you guessed it the new truck is a 05 DODGE RAM with the 5.7L HEMI :mad: I have been a MOPAR/DODGE owner since my first vehicle ( DART) 30 years ago. If Dodge doesn't make this right I'm done with them.
If I had the money I would buy these up and fix them myself. But the problem is for what you would have to invest I could only pay $1500 for the vehicle. People are trying to get what they owe which is $4, 5 and 6K out of them and it with a blown engine. Ain't gonna happen.
Please go to safercar.gov and file a complaint if this is happening to you!! From what I have gathered, it is a government site that if enough people complain on a certain issue they will investigate and hopefully force Dodge/Chrysler to do a recall. There are a lot of us and some of us are now left owing on a vehicle (and paying Full Coverage insurance) that is useless. The estimates to have them fixed it outrageous. It would be one thing if it was just a couple of us................but by the looks of things there are unfortunately many more than that. :sick: