GMC Acadia Heating Cooling Problems
lemonowner08
Member Posts: 36
Here I am again, really hoping I could change my user name. I drove my Acadia to another town about 60 miles from home and back today. Took the interstate driving about 70-80 mph. The trip there was uneventful with the exception of a little sluggishness at about 65-70 mph. I haven't taken the time to learn about those extra gears! The landscape was fairly flat all the way. On the return trip, it was raining pretty hard. I had to use the defroster to keep the fog off the interior windows. It was about 40-45 degrees outside. Anyway, the heater fan would turn itself up and down like it wasn't getting power. The actual air would be warm then cold. (It was not set to "auto") My 30 year old daughter tried different settings, but the darn thing would change itself from hot to cold. When I pushed the AUX button, it would blow cold air to the passengers in the rear. The unit would actually keep turning the air conditioning on itself. It would switch from one setting to another even when it was not set to "auto". When I got closer to home on the return trip, I also noticed it was smelling like burned plastic or rubber inside the car. I have brought this to the attention of the local service department, but they were "unable to duplicate" when they had my car. I have been home for 3 hours and I just decided to go out into the garage to see if the seat warmers were working, just to check the electrical. I did not actually start the car, just turned the ignition to auxillary so that may be the reason they did not work. But as I walked in front of my car to go back into the house, heat was coming out the grill. The hood was warm to touch 3 hours after the car had been sitting! My garage is not warm and it is 40 degrees outside. The gauge on the dash still indicates my engine temp to be 210....good old 210! I don't know if the rain got the fuse box as others have stated is a problem or what. I am now at 3400 miles...what next? I was supposed to be taking my daughter back to her home this weekend, a 600 mile trip...don't dare take this POS that far away from home on a holiday weekend! GM, are you listening?????
See also: How to Check Your Car's AC System
See also: How to Check Your Car's AC System
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Comments
Wanted to let you know that we did receive your email and Christina will be contacting you shortly.
Thank you,
Caron, GM Customer Service
I had my truck in about a month ago to the local GM dealership to take a look at the AC. They told me the line had a leak and it would be near $1,500 to repair ($860 for the line alone). Not willing to fork over that kind of cash so quickly, we put leak detector into the system on our own, started it up and didn't even need the black light to see where it was leaking. At the very back of the engine, another hose crosses the line and has rubbed a hole in it. The stuff was hissing out so fast, you could hear it and see it dripping down the line. We took some pictures of it, but it definitely is not an easy area to reach. I would think they'd have to pull the engine in order to complete the repair.
I find this to be pretty irritating. I love how my local GM dealership tells me there is a leak in the line, but wouldn't indicate where when asked. I guess they wouldn't want to admit that GM effed this one up when they built it.
Sarah
GM Customer Service
As of last weekend, my forward AC is now not working. The rear (AUX) seems to be working fine. It did rain like a monsoon and I did notice that water had leaked into the interior. I have a good friend with the same model (except he has AWD). He experienced the same problem and it was an issue with the molding above the driver's seat. So, now I have to schedule an appointment with the dealer!!! Thankfully, it's only in the 90's!
We love this vehicle, but there has been a lot of little "annoyances" over the last 85K miles. I received a letter from a lawfirm a few months ago that said they are representing Acadia owners because of these annoyances. Maybe I should have saved the letter.
Tom
We hope your appointment with the dealership goes well. If you would like for us to look into this further with you, please contact us via email at socialmedia@gm.com with the following information (helps us get a Service Request file set up in our department): your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
All the best,
Sarah
GM Customer Service
Now after a long hot summer fall is kicking in. I tried to use the heater this morning. Yep, it doesn't work. It only blows outside temperature air. I am sooooooooooooooo frustrated. This is the first GM and even American made car I have owned and though I love the vehicle this is getting annoying. Any suggestions on why now the heater won't work? Also, my thoughts are that the dealership should cover this because I'm honestly betting they broke it while fixing the AC. And last, what is GM doing about all these Heating/Cooling issues with the 2008 Acadia. There are posts all over the web with AC issues same as mine. It was a $2000 job and I am obviously not the only one who has had it.
We would be happy to look into this further with you if you were interested. Please email us at socialmedia@gm.com with more details, including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
If you would like for us to follow up on this with your dealership, please contact us at socialmedia@gm.com (include your name and contact information, the last 8 of your VIN, the name of your dealership, and a brief recap of the situation).
Sarah, GM Customer Service
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On top of that our tire pressure censors are all screwed up and the left shows the right and front shows the back so it kept saying my front left tire was really low, come to find out I had a nail in my back right tire!!! They tried to reset my censors, but it doesn't work and the temperature reading is always wayyy of, shows its like 148 degrees out when its like 75.
During the rainy season, everytime we opened our back hatch if it had rained water poored through our roof and ceiling lights lights!!! The roof leaks and the car doesn't seem sealed all the way through the sunroofs or something.
Last week our headlight went out and we took it to a shop to fix it (not a dealer), they said the piece that holds the bulb in was burned and cracked, we stopped by a shop to get the part and they said you can't order that part, you have to buy the whole headlight kit for $500 plus labor, which they est. $1000 to fix a burned out headlight that on any other car you would be able to simply fix yourself, they have it where you have to go in through the wheel area just to get to it! This is so ridiculous!
I pay $640 a month for this piece of $*%# and its really sad because I love the car itself, like the functionality of the car, but this is the first GMC I've ever had and all I want to do is get rid of it but I still have 2 years of payments left. I don't know what to do, I can't afford to get all these problems fixed when they charge $100 and hour in labor plus parts that they jack the price up on!!
We're sorry to hear that you've had troubles with the HVAC system and the tire pressure sensors (and can understand your frustration with the light bulbs). We can certainly appreciate that, now out of warranty, you are working with non-GM shops on these concerns. If you were to ever have questions about recalls or working with a dealership to get something checked into further, please contact us via email at socialmedia@gm.com with more information (including your name and contact information, the last 8 digits of your VIN, and your inquiry).
Sarah, GM Customer Service
Bryce
We're sorry to hear about the troubles you're experiencing with your Acadia. If we can look into anything further for you, please don't hesitate to contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
lemon, I mean, 2008 GMC Acadia stopped working (adding to the million reasons why I hate this car). I took it to our local GMC dealership who showed me what was happening. There is rusty "goop" (for lack of a better term) running through my heating system. The can flush it, for $325, and hope that it works again, but it may come back. Better news? They have no idea why it is happening and say that GMC also has provided no reason why. I guess it used to happen on the Trailblazers, but this dealership hadn't seen this on the Acadia before.I guess I should consider myself lucky that the A/C still works (for now).
I apologize that you're having issues with the A/C operation in your Acadia. Have you spoken with your dealership about this issue? If you would like for us to look more into this and see what else can be done, please let us know.
Amber N.
GM Customer Care
I love my Acadia, but have to admit to several moderate to high cost repairs. This is the first one that is coming out of my pocket, so it is all the less tolerable.
WheresMySvcRep
So I took it to the dealer and I don't have the details yet, but I'm hearing the diagnosis is a $3K repair. I also realized that while I've been speaking to this starting in April when the car had 55K miles, it actually started closer to 50K based upon my notes and an initial post here one year ago.
Needless to say that after having 4 of my last 5 new car purchases be GM (w/ 3 GMCs including a Corvette, a Yukon Denali, and 2 Acadias) and being directly responsible for the purchase of my sis-in-laws Acadia, I am very interested as to whether GM is going to help me out here. If they don't I'll wish you all the best but I'll obviously no longer be around this or the other GM forums. Wish me luck.
I am sorry for any vehicle issues you are currently experiencing. I understand how vehicle repairs out of warranty can be frustrating to deal with. I would like the opportunity to further discuss your situation. Can you please reach out to our email at socialmedia(at)gm.com and include "ATTN LAURA" in the headline so it can be directed to me. Also include your full contact information, VIN and current mileage. I look forward to hearing from you.
Regards,
Laura M.
GM Customer Care
mark_w1,
I'm sorry that you haven't heard from anyone yet about your case. I see that you were originally in contact with Laura. Have you tried emailing her for a status update?
zplnfan,
The number of GMC's you've owned does not determine whether or not we reach out to you. We apologize if you feel your situation was overlooked. If you have any concerns you'd like for us to look into please feel free to email us at socialmedia@gm.com.
Amber N.
GM Customer Care
Thanks for updating us of your situation. That is good news GM offered some assistance towards your situation. If you would like to further discuss your current situation with us, we are more than happy to address any concern or question. I provided our email address in a previous post to you for you to contact us by.
Regards,
Laura M.
GM Customer Care
My 2007 Acadia has also been giving me problems with the AC. We have had it into the shop now 3-4 times. They have recharged the ac and it seems to work for awhile but like others, there was no sign of a leak. I really can't afford a $3000 bill right now, and especially for something that should be working. It also sounds like that may not even fix it permanently. It is really uncomfortable for myself and my 3 year old son to go anywhere.
I have an 08 GMC Acadia. I have about 105,000 miles on it now. Over the winter I noticed that the AC was no longer working and the snowflake would not stay on it just flashed. I took it to the local Sears Service Center in MD and they said there was a hole in the line and it was caused by rubbing against the power steering line over the years. I have not checked with the GMC service center yet but was told by Sears that it was going to be expensive. I cannot afford to have this fixed right now and was told to go through GM Assistance. How much do they really cover and is this something I could have a local mechanic fix themselves if I just ordered the part. Sears did say that the part is a GM part and not something they carry.
Hi- I have a 2008 Acadia and was visiting Edmunds to look into other cars because my Acadia is a money pit that continues to have problems. I was even more surprised to read that most of the issues I have had seem to be common with other owners. My AC has not worked properly since I bought the car (used with 28k miles). I have asked the dealership to look at it previously and they told me I wasn't using it correctly. They said I need to let the hot air out of the car before I turn on the AC. Good advice for a hot car but at the time I really didn't think that would solve the AC problem. It has never worked well when it is over 90 degrees outside. Now the AC will just stop working completely in the front of the car. It typically happens after the car has been running for over an hour. I have taken it to the dealership and they can't recreate the problem so they have no solution for me. We just rented a car for a trip last week and I will have to do it again this week. I can't drive around dressed for business meetings in 90 degree weather with no AC. I also refuse to have a $38,000 car sitting in my garage that I can only drive it is cool outside. Additionally, I have had 2 other major (>$2000) repairs, which fortunately occurred 1000 miles before the warranty expired. I should have dumped it then! When they looked at the AC, they said the power steering has a leak which is a $1600 repair. I seem to be following the trend of other owners I have read about and expect I will continue to have more problems with this car. Unless someone has some hopeful advice for me, I am going to see if I can afford to dump it and never buy another GMC again. I am not sure I can afford to keep it. Ridiculous, expensive and very frustrating.