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Comments
I work at a GM dealer as a service consultant and ran into many issues regarding lost power steering because of bad/faulty EPS motors. None experienced what you have. The most severe case was one customer stated their vehicle lost steering while cruising at around 55mph, customer was able to just let vehicle coast into median with no problems. Customer also stated that she didn't experience not jerking, vibrating or abnormal steering. Gotta make you wonder now.
I will not name the dealership. Hyundai has all of this information. Sorry.
'After a couple of days, the salesman told us that the problem was a faulty electric power steering pump, but they can't figure out why the safety feature didn't shut down to manual steering right away.'
The 2011 Sonata has column-mounted EPS, which does not use a pump.
My husband asked if there were any broken bolts. He said "uhh... there was a broken bolt....but I think it broke when they were taking the power steering pump out though."
Really? A broken bolt? Wow, that sounds very authentic.
If you're so worried about public safety, please let us know the name of the dealer so we can verify this with them and save ourselves from the evil power steering that's out to kill us.
1. There's a trend of irresponsibility of people hiding behind the anonymity of the internet to spread false and unsubstantiated claim that can lead to serious consequences.
2. This is a public safety issue - if Sonatas have faulty steering, we should stop buying them to save lives, as mommyt attests.
Either way, there's an urgency to find out the truth to protect the pubic. If the steering problem is true, we should know more about it. If it's not, we should find out about it. In either case, it should be done in a speedy manner. I don't know why sharing the name of the dealership is an issue.
http://www.insideline.com/hyundai/sonata/2011/2011-hyundai-sonata-turbo-2010-new- -york-auto-show.html
09:36 AM, 04/20/2010
Looks to me like there are additional claims, specifically:
"They knew exactly what to look for. They went right to the problem. The cause....a faulty BOLT! The bolt snapped, causing the electric power steering pump and the safety feature to fail! "
So the "two Korean guys" knew exactly what to look for in the first place? I am wondering what bolt could accomplish both those things, sounds like an important one.
If she just want to share the story but no all the information, I am not really sure what she was looking for? It is irresponsible to do that~
Until then, I'd can only give positive results after 3 weeks of driving mine.
I have noticed how well placed the shift lever is, especially when using the 'standard shifting' mode, which I often do in winter or driving in hilly terrain. Easy to up/down shift when your arm is resting on center armrest.
Did I miss something? Did someone die? :confuse:
DtorBill
yelzhan123
These 2 (maybe same one) posters have literally posted hundreds of negative comments on any/all videos related to Hyundai Sonata 2011. Not sure if he/she did so with other Hyundai car related videos but at least on Sonata 2011 videos, he/she posted hundreds of negative comments. Kinda tiresome when all I want to read is some useful comments on the cars...
1. She changes story and adds few more twists between the posts
2. Still would not reveal the name of the dealer where 5 or 6 other sonatas they have might pose a life-threatening dangers to the future buyers
3. keep making excuses when asked for the real evidences (such as video) although claiming that it exists...
Her allegation (if it is found to be true) can really destroy Hyundai's reputation who has been working really hard for many years to be where they are now. However, if the allegation happens to be fabricated, well..someone better starts to search for a best defense lawyers available.
This time, I stepped on the brake when waiting at the crossing. The light became green and I was just going to release the brake. Suddenly, the engine cut off, and all indicators flashed once in a random order, like someone unplugged power cord. Considering I blocked the traffic and it was late all dealers closed already, I sadly restarted my car and drove home.
I have no idea why this happened. It's only about 900 miles. Totally upset
There is a possiblity that one of sensors (there are quite many different type of sensors on a car) is not working properly. The dealer might not be able to detect bad sensors all the time because they just don't work properly sometimes only. Like you were able to drive all the way back home after restarting your car.
Just for curiosity, did you notice anything before the engine cut off? like unusual vibration of the engine or low RPM?
If I were you, I would consider buying a small cam around $60 and put it inside my car to record dash and outside of car to prove what exactly happened when.
You cam idea is also wonderful. I will go ahead to get one. Will something like "Flip Ultra Camcorder" be a good choice? Thank you.
It would be nice to have that info to "fact check" but at this point I think it would be wise to take the complaint posted at "face value" (whatever that's worth) and let the situation play out.
Mommyt, it would be wise I suppose if you have any written correspondance with Hyundai or the dealer, to post it here for verification.
I have the 2011SE which is my 5th Hyundai since 2002 and I would buy it again tomorrow if I needed another car. I compared it to the Ford Fusion,Altima,Honda and I chose the Sonata.
Also be aware that the few complaints posted here are a very small percentage of the cars sold and also there is no gurantee the poster is a true owner of the Hyundai Sonata or any other car they are discussing.
That's the unfortunate part of getting advice from Forums. Some of them are contaminated with jealous competitors and there is no way of knowing.
You have to be astute enough to detect the non truths.
Good Luck in whatever you purchase!
I would say yes, but your dealer can tell you a lot more.
If there is indeed a real problem, your dealer knows by now. If it's just a hoax or rare problem caused by a pot hole or something, your dealer probably wouldn't know, or even need to know. Believe me, after what happened to Toyota, Hyundai executives do not want to testify before the Congress!
Ultimately I reset the phone to "factory default settings" and everything works like a charm.
He also stated that he knew that question was going to come up with owners since it did mimic the sound of a bad lifter.
To insinuate she's a "troll" (my words) from another company is absurd, though. Just take her comments at face value, and let the situation play out.
Forget this crap.
I am sure that at least 200,000 new 2011 sonata (known as YF sonata in korea). If what mommyt posted at here true... there should be some people who complain about this issue...
Did you call Hyundai to report it? If you haven't yet, please do so. Hyundai might want to hear what happened. Once you get a recorded evidence, you can put it on YouTube or send it to Hyundai so that they can investigate as well. You can just contact your dealer, but Hyundai tracks issues by VIN so I believe it won't hurt to contact Hyundai directly.
I really hope that your small $$ investment would be a waste of money, which means that it won't happen to you again at all.
I am sure that at least 200,000 new 2011 sonata (known as YF sonata in korea). If what mommyt posted at here true... there should be some people who complain about this issue...
Especially since there were 6 at the same Dealer!!
"Thank you for contacting Hyundai Motor America. We are excited to learn of your interest in the 2011 Sonata and appreciate the opportunity to assist with your HD radio inquiry.
The HD radio feature is only available on the Limited trim level for the 2011 Sonata without the Navigation and Sunroof Package. The HD radio is not available with the addition of the Navigation Sunroof Package on the Limited model. The reason why this feature is removed when the navigation package is added is that the 6-disk CD changer with HD radio system is switched with a touch screen navigation/audio system that does not include HD functionality. We appreciate your feedback with the HD radio feature and have forwarded your suggestion to the department responsible for future changes to the Sonata."
IMO it's a plausible explanation, but it still sucks! :mad:
I called the nearest Hyundai dealer. The technician recommended me to do an inspection. So I made an appointment to bring my car in on Tuesday morning.
Yes, I will call Hyundai too on Monday. At least I want to make sure if they will cover the inspection cost.
Hyundai Motor Co., straining to meet demand for its U.S.-built vehicles, may hand over production of its Santa Fe SUV to sister company Kia Motor Corp.
Hyundai builds the Santa Fe and the Sonata sedan at its sole U.S. plant, in Montgomery, Ala. Late last year, Kia opened its own U.S. factory 80 miles away, in West Point, Ga.
Robert Burns, a spokesman for Hyundai's manufacturing unit, said the plan is being evaluated in South Korea “as a way to get the most efficiency out of the two plants.”
In April, Hyundai retailers sold 18,536 U.S.-built Sonatas and 5,917 Santa Fes from the plant.
That is near the factory's monthly production capacity, and the plant has been running 10-hour shifts, plus Saturday shifts. April sales for the brand were up 30 percent over April 2009.
Kia's U.S. plant produces the Kia Sorento SUV, which shares some components and U.S. suppliers with the Santa Fe. The Sorento is also in demand. The Georgia plant has produced more than 50,000 Sorentos since opening less than six months ago.
Kia and Hyundai remain competitors despite being commonly owned by the Hyundai Group. Until recently, their products were produced in separate plants despite some sharing of common components on their global platforms.
Early this year, a Kia factory in Slovakia began producing the European version of the Hyundai Tucson. Kia modeled its Georgia plant closely after the Slovakian factory.
About 50 miles away in the Czech Republic, a Hyundai plant opened in 2009 to produce both the Hyundai i30 and Kia Venga small cars. Both U.S. plants were built to produce 300,000 vehicles a year.
What it means to the Sonata (via Autoblog):
Ever since the all-new 2011 Hyundai Sonata went on sale in February, it's been selling faster than ever. Over 18,000 units were moved in both March and April and the new turbo and hybrid models are still to come later this year. In order to continue meeting the demand for the new sedan, moving Santa Fe SUV production out of Hyundai's Montgomery, Alabama factory (where the Sonata is also built) is now under consideration. Montgomery's been running overtime for weeks.
But if the Santa Fe is ousted to open up additional Sonata capacity, where would it go? Sister brand Kia recently opened factory in West Point, Georgia that builds the Sorento. Relocating Santa Fe production there could work, since it the and Sorento share many components already. If Hyundai does pull the trigger on a production shift for the Santa Fe, it could happen before the two new Sonata models are added in the fall.
I sincerely hope Hyundai's legal department looks into the slander that is being written online about their new vehicle and takes legal action if it turns out to just be a smear campaign.
With the 2.0-liter turbocharged GDI four-cylinder engine, the 2011 Sonata rides on 274 horsepower at 6,000 rpm and 269 lb-ft of torque from 1800-4500 rpm using only regular fuel, and with preliminary estimate of delivering 22 mpg city and 34 mpg highway.
Read more here
Keyman, I don't think you have anything to worry about. I've had mine since April 13 and no problems at all. Now that I've seen that the poster said so many different things in so many different posts, I don't have any concern that it was true. Even if it is, it IS isolated and can happen with any manufacturer as I have researched in the last few days and found evidence of steering problems with both Chevy and Toyota.
It's new technology and a lot of makers are getting involved. There are always bugs that have to be worked out. Just know that, and enjoy a wonderful new Sonata as I am.
Where,Where?????? ...and is$23,750 without ANY TYPE of financing ? I'll buy it RIGHT NOW.
This board is set up so you don't have to log in to read messages. I lurked and only joined once I was ready to start a discussion and/or reply to one already on-going.
So, mommyt joins on April 20, 2010 but doesn't post until May 7, when we have this first post ?
No OMG I heart my Sonata or anything.
:confuse:
You can look it up by yourself if you want.
http://www-odi.nhtsa.dot.gov/complaints/
ODI ID Number : 10322666