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But this is a Camry thread, so maybe we should get back to 8 track vs. cassette. LOL
1. Call the dealership that you are interested in and ask to speak to a sales manager. Tell him the model you are interested in and tell him that you have had bad experiences with salesmen before. Tell him that you want a person who is professional, not a high pressure type and knows his product. The manager will know who to send the call to. He is also now aware of your existence and will keep on the salesman to stick with you.
2. Call the dealership and talk to the operator. Don't tell her you just want to talk to the new car department. Be friendly to her and tell her that you want to talk to a salesman, but could she recommend one that was polite and knowledgeable? I promise you, she knows who is good and who is bad. The only risk you run here is that she has a personal relationship with one of the guys. Other than that, you'll probably end up with the best salesman on the floor.
Hopefully not literally if he or she gets around that much:)
Let us say that you rewarded yourself with a purchase of a Rolex watch. This is your first Rolex and you believe that it is of top quality and the reputation of Rolex is unquestionable. Within a month the watch stops and you take it back to the watch boutique. The expert watch repairman examines the watch and tells you that it is damaged and shows signs of abuse and lectures you on the delicate care needed to own and maintain a Rolex. You get the watch back and wear it occasionally so as not to damage this delicate instrument. A year later a survey comes from Rolex asking how said watch is performing. Do you tell them that it is a piece of junk that can not stand up to daily wear or that it is a great watch. Most would say it was great. A few months later you stumble on a web site www.rolexowners.com and find out that other owners of you model watch had similar problems. Now your perception of quality of Rolex has evaporated and, with the forum of the website, the vaunted reputation myth of Rolex vanishes in your mind. The myth will live in other peoples minds due to slick marketing. If you own a product with a good reputation and you have a problem with the product, then in your mind you are the lone exception. I buy Toyota products because their perceived quality means less depreciation. Also the local small Toyota dealer is very good and very honest. I could consult marketing specialists or psychologists but the best example is the fairy tale "The Emperor has no clothes".
The problem with front seatbelts not retracting is not widely publicized, but, Toy Cust. Serv. at 1-800 set up a case # for me and said to have it replaced and send in the receipt,etc., and they would reimburse me ($150+!!). This, again, is my second one replaced in <5yrs. I may be overly picky, but the Rep. and local dealer understand the issue and how I've slammed the darn thing in the door a few times!! I hear THIS is also a 'popular' problem with Toys going back to the older models in the mid 90's...and as recent as 2001 Avalons - many people just accept it as "normal".
So it seems we'll have to agree to disagree. I think it would be difficult to prove or disprove either of our theories.
New car purchases, the follow up call from the sales rep to see if you are having problems is simply their way to determine if you should get a follow up survey and/.or to solve your complaint before the survey arrives. . They don't want the home office to send one to the person that got crappy service from the salesman or the car was not detailed or ready upon arrival etc. Same with service dept. Truly rare to get a survey when the service was bad but a routine service, no issues, the survey is waiting for you when you arrive home. Or, their theory is that if you complain to the caller and it can be fixed then eventually when you fill out the survey you will as pleased as a pig in ****!
So, IMHOP these 5 star ratings are basically purchased commondities by the dealer personnel soft soaping the customer after the sale. Useless advertising!
Note, the Fram ExtraGard filter ($2-$3) is crap.
Is this in the manual? Anyone cares to comment or expand on this? Thanks!
For example,
1. LEv6 uses more fuel than a comparable GMv6 with similar or better hp/torque numbers (lower GM reliability of course).
2. LEv6 hp/torque ratings are for premium while GMv6's are not.
3. Torque curve from Toyota says v6 generates about 170lbft at 1500rpm, 180lbft at 2000rpm, 190 at 3000 and eventually rises to 205lbft at 4400. A GM3.8 is more than 200lbft for all rpms. The 4cyl vvti generates about 130lb-ft at 1200rpm, 145lbft at 2000rpms, and 162lbft at 4400rpm.
4. I test drove both 4cyl and v6 extensively and found that V6 feels heavier in the front end and more substantial. Gives it more stability at high speeds above 120km/h and accleration rarely needs a downshift and is very capable. But, I had to go back and drive the 4cyl again. The 4cyl is very very good around town, feels light and peppy. In my view, in this v6 most of the torque advantage in the lower rpms is getting absorbed by the extra engine weight.
Make no doubt, however, v6 is less noisy and IS faster than vvti 4cyl.
My verdict is that Toyota builds very very very good 4cylinders and the vvti 4 cylinder is a gem and that's why it is the bread and butter for 75% of Camry buyers.
Sorry if this is all explained in the owner's manual. I'm not an owner, yet
On mine, I used to drive them 50K per year, so I was saving about $25 per month and they had more than enough power for the most part. 200K miles on one, 150K miles on the other and no problems so it doesn't appear to hurt anything. If I was concerned about mpg, I'd probably buy a 4cyl on the '02 models. The older 4cyl's weren't even in the same ballpark as the V6. The new ones still don't have that overall V6 satisfaction, but they are darned good.
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Pat
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Sedans Message Board
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Mackabee
I have a 4dr 5spd '96 camry DX (w/ roughly 75K miles) that I inherited from my wife about 2 years ago when we bought a mini-van. The car has been very reliable and has required hardly any maintenance. My only compliant is that I can seem to get comfortable in the drivers side seat. I'm not sure if it because we have the baseline model(i.e. no electric seat or lumbar supports) or because I'm over 6' tall. I seem to always be fiddling with the tilt steering and the recline angle on the seat to find a comfortable position. I've even try using a lumbar type pillow, but nothing seems to work.
I actually though about selling the car because I have over a 45 minute ride to work each day. I just can't bring myself to sell such a reliable car and picking up car payments right now.
Has anyone else experienced a similar problem with their camry ? I've been thinking about replacing the driver side seat but don't know if that's practical or cost effective. I haven't contacted a toyota dealer about this problem in fear of hearing their $$$ solution.
If anyone has replaced their seat can you make any recommendations.
Thanks!!
Also, in regards to the oil changes, the Toyota dealer told me to bring it in every 3,750 miles. I will definitely follow that schedule, but am a bit disappointed and the required frequency.
Oh well, love the car overall!
There is discussion on this topic in the Engine Sludge board. The best people can figure is that problems that the Toyotas have been having with sludge is because they are "maintenance sensitive" and require more frequent oil changes than what the factory actually recommends.
In contrast it is interesting to see what Honda recommends for their 2002s, Honda actually says many owners waste time and money doing too frequent of oil changes (more frequent than every 7500 miles).
From Honda's owners manual - "Following the "severe conditions" guidelines won't help your Honda unless you really do drive under those conditions."
"Many vehicle owners waste time, money, and oil on unnecessary oil changes, for example. The quality of engine oil and filters has steadily improved to keep pace with the requirements of new engines."
Also, I DO change my oil every 3K and think for $25 a pop, it's cheap insurance to error on the side of fresher oil than letting it in there for 7.5K miles or more.
bad gas
salt water
owner abuse
Dealer says this is "normal" and attributes to Ontario's "dirty gas". This implies to me that using a higher octane grade might/should solve the problem, but still doesn't explain why the smell is entering the vehicle in the first place.
It seems to me, from other messages, that for v6 or 4, Toyota will not "require" premium due to affects on marketing/sales, but if you report a problem, they will surely blame the gas.
I think every Toyota dealer should have a filling station selling special "Toyota" grade gas, so that owners could check if they are bluffing.
Andy
Andy
This is a quote from the WSJ.com March 4, 2002:
"Buzz Rodland, a Toyota dealer in Everett, Wash., and former head of Toyota's National Dealer council, offers a different view. He says the dealer council began raising concerns about oil sludging with Toyota managers three years ago."
The dealer HAS been supportive. I think there's more going on here than they're letting me on to. The service manager said that a bulletin' about smoke/sludge problems will be forthcoming shortly and many Camry's will be recalled or affected in some way. I believe this expense will be covered. So far I have seen nothing to confirm this...but that's what he mentioned to me.
And to think this blue smoke on start up was "normal" via two local dealers last summer...my, how stories spin differently once rumblings start.
I really believe Toyota will try to save face in all this adversity...they darn well should too!! GM and Ford and DMC would do the same I would think.....well, I hope they find my car soon:))
The Altima is less expensive for more car.
Toyota seems to have a better track record.
Both cars are recently remodeled....
Anyone else here gone through the same comparison ?