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The vibration on my car, since the last visit to the dealer, is not as bad as it use to be even with the lights on. I think most of the dealers are clue less on more complex problems with the car. I had this car for about 2.5 years and over all not happy with it. Just to mansion few problems nothing major but very annoying for the car like Infiniti:
1. Every time I pull in to my driveway I hear a knock in the passenger side wheel. Took it back to the dealer. Dealers answer "Nothing wrong". Problem still there.
2. On a humid day I hear cracking noise from my roof line. Dealer sad that they have to take interior down inside the car to see where it comes from. I am afraid to let them do it. Because it may be worse after it's taken apart.
3. I had vibration in my car when I was braking from the high speed. Rotor where cut to solve the problem. I ask the dealer to replace the rotor, he refused.
4. And the vibration problem we been discussing.
This car was great first year and down hill ever since. I do not think I will consider another Nissan product in the future. I also own 1992 Nissan Maxima with 80,000 miles on it and it's great car. Never had any problems. I think the quality of Nissans has gone down since they been facing financial problem. Soon it will be called "La Nissan".
I definately agree with you about Nissan/Infiniti poor service and the not-as-reliable-as-you-thought vehicles they put out. I too think that their financial trouble has caused them to slash costs coming from warranty claims. Its a bad formula since bad cars + bad service = really bad name. I'm not saying that Nissan cars are bad, yet in general terms, the quality seems to have declined. Service is not as great as it should be. My dealer has a separate desk for Infiniti and Nissan, yet there is only one area where all the cars are lifted and worked on. Seems like they try to make it SEEM like you are more important if you are an infiniti customer, but I dont see the difference. The Nissan service manager at my dealer seems MUCH more polite and much more of a concerned person...too bad I cant deal with him. Oren, I just wanted to acknowledge another problem you mentioned, about when you pull into a driveway. I have a problem when i pull OUT of my driveway, after the car has sat for a few hours. To pull out of my driveway, I have to turn the wheel almost all the way to the right, and then all the way to the left, and when i roll out of the driveway and over the bump, i hear this loud squeeking noise from my right front tire. However, again, I dont know if I should even BOTHER bringing this up to the dealer, since it doesnt really annoy me THAT much...YET! By the way, I love the "La Nissan" joke!
Let me tell you...these things happen to guys, too. I once had a salesman "discover" errors in trade value and taxes after I'd agreed verbally to a deal. I'd given him my credit card to charge a $100 "hold" fee, and when I stood up to leave after these "discoveries," he refused to return my credit card! After three times of "Give me the card!" from me and "Let's discuss this!" from him, I told him to give me the @.!+x card or I'd call the police. He still refused. I stormed out of his office and into the manager's office and repeated the demand to return the card or I'd call the cops. He ordered the salesman to return the card. As I was driving off the lot, the salesman was running alongside my card asking me to come back in and "discuss this."
Like you, I spent hours firing off letters to the owner (no response), Ford (no response), and the BBB. The BBB wrote back saying the owner was a fine, upstanding citizen with a sterling reputation. I wrote back telling the BBB to file my complaint and not to bother me again.
Next day, I came home to find the salesman's business card stuck in my front door saying they'd give me the deal I'd agreed to. I ignored it. Next morning, the salesman called my home. I told him not to call again, and if he did, I'd turn him in for stalking me.
End of story. Bad guys are bad guys whether dealing with women or men. Unfortunately, about all we've got to work with are persistence, good records, and knowing we did nothing wrong. AND never going near the offending dealership again.
Hang in there! Good luck.
andy65 , westchester NY
Acura TL: No doubt perhaps the most reliable, and that's a very important factor fo me. (I currently own an Accord that I've been very pleased with). Good value. Extremely vanilla from a design standpoint, though, and not as much headroom as the Infiniti (I'm 6'4").
Chrysler 300M: I really love the look of this car. It's also nice and roomy for a tall guy. I just simply don't think I can bring myself to pay $30K fo a Chrysler.
Lexus ES300: Over-priced (especially once you add a few options that are standard on some of the others) and over-rated in my opinion. Also less headroom than the Infiniti. Johnson Lexus in Raleigh has a good service reputation, however.
Toyota Avalon: Good value, and probably roomier than all the others (except perhaps the 300M, I'm not sure). I don't particularly care for the looks of the newer models, though.
Volvo S70: I actually like the Volvo's boxy looks; to me it's sort of a classic design. I'm concerned that Volvo's reliability has fallen off the past couple of years -- e.g., Consumer Reports no longer recommends them. And reportedly when repairs are necessary, they have historically been relatively expensive.
That leaves the I30: Good looking (I really like the looks of this car). Plenty of head and leg room for me (even with the sunroof, which I still may delete). My take on the reliability is that it's better than most, but on balance probably not quite at the level of Acura.
Anyone else want to add to or challenge any of this? I'd welcome your input.
Also, anyone out there have any experience with Leith Infiniti in Raleigh, NC? They're the only Infiniti dealer for the area, and I'd like some input on their service department, in particular.
Thanks, everyone, in advance.
He says their service dept is good and very responsive to his requests (they even replaced a inside piece of trim than he scratched with the seat belt)
When he bought the car they at first would not lower the price from MRSP so he went to another Infiniti dealer in Greesboro and Leith matched the price. He did get the 2000 last Nov, so that may have been why they gave him a hard time with the price.
I am not sure however if the Honda/Accura are more reliable than the Nissan/Infiniti. From 1995 to 2000 we had an Accord and Maxima. Both very reliable, but the Accord with less miles than the Maxima seemed to "age" faster. Just didn't handle and feel like new after 3-4 years while the Maxima seemed like now after 5 years.
You will be happy with the I30. We have not had any problems, the ride is great, engine quick and it seems to get faster, more responsive, with each 1000 miles!
Good Luck!
STEVE
He says their service dept is good and very responsive to his requests (they even replaced a inside piece of trim than he scratched with the seat belt)
When he bought the car they at first would not lower the price from MRSP so he went to another Infiniti dealer in Greesboro and Leith matched the price. He did get the 2000 last Nov, so that may have been why they gave him a hard time with the price.
I am not sure however if the Honda/Accura are more reliable than the Nissan/Infiniti. From 1995 to 2000 we had an Accord and Maxima. Both very reliable, but the Accord with less miles than the Maxima seemed to "age" faster. Just didn't handle and feel like new after 3-4 years while the Maxima seemed like now after 5 years.
You will be happy with the I30. We have not had any problems, the ride is great, engine quick and it seems to get faster, more responsive, with each 1000 miles!
Good Luck!
STEVE
the TL, IS300, and bmw323 handle so much better than i30t, i30 got alot body roll and no as stable as others...it only beat 300m and the lincoln LS in handling..how can i make my i30to ride stiffer and less body roll like the bimmer? i always thought i30t is the bada$$ car...maybe i was wrong...but it does look the best comparing to those other cars
Everyone about the ES300>>>>> this car has been the same since 1992. its styling aint anything to write home about, it has no headroom, especially in the rearseat(my dad is 5"11 and bald and his head was touching the ceiling) and the styling isnt due to change until 2003. if they freshened the design of the car i think it would be more appealling. Lexus also hits you with options that arent really options. My dad was looking at the RX300, and you have to get the "leather Seat option". When was the last time you saw a Lexus with something other than leather seats? ive only seen one, a 91 ES250. yet you still have to pay extra over the base price... i dont understand the point behind it....
Steve -- Glad to hear you've been so pleased with your I30, and thanks especially or the info on Leith. Admittedly, though, I think mhammy's points are valid. I think the prevailing conventional wisdom (backed up by JD Power and other such reports) is that Honda/Acura cars are a notch above Nissan/Infiniti in reliability. I certainly know people who have had bad luck with their Accords. Not every car can be "made on a Wednesday" as they say. My Accord is a '92 and it has performed flawlessly. I've changed the oil every 3000-3500 miles religiously and taken it to the dealer every 15k for routine maintenance. As you can see, I have a sort of "buy and hold" philosophy toward cars, and I'd like to get the same kind of longevity out of my next one. I had promised myself I'd get the Accord to 100k miles before trading it in. It's at 98k now, and I'm starting to get the itch.
I really don't want the Lexus; just not enough headroom for me, and again I feel it's over-priced and over-rated. It looks like I'm deciding between a historically more-reliable but boring-looking car with a little less room (Acura) vs. a better-looking, roomier, but perhaps on the whole not quite as reliable car (the I30). Thanks again for your input.
Steve
I have about 12k miles on my 00 L. So far the car has been great. I remember reading on these boards about a sulphur smell. Supposedly the gas in California was suppose to be immune to this due to some additive. Unfortunately, I occasionally get the sulphur smell. I was wondering if Infiniti has ever acknowledged this problem and if they have ever done anything about it. Also, I have heard that certain brands of gas may minimize the smell. Could any CA owners share which brands they have used without encountering the smell.
Thanks.
I'm amazed! Not only did you save an extra $500 on the deal, you feel it necessary to drag a dealership's name through the mud because you are too ignorant to understand the Texas automobile leasing laws.
It's people like you who seize any opportunity to save a buck that really make customer service a difficult job to do. There simply is no winning with you!! That dealership should have stopped the sale and thrown you out. Most business that sell high dollar items are also in the business of keeping their clients happy. (Duh!!) Had there been no sale, this discussion would not even be happening! I think the biggest mistake is that they sold the car to you.
As far as your check, do you really think that they went out to have a steak dinner with your $500?? Most likely they dragged themselves home after a long day of dealing with customers like you who insist that they pay less for the vehicle than the dealership employees can themselves. Who do you think you are???!!!???
My suggestion would be to go ahead and check the laws, but the last time I checked there was not a law against making a mistake. (If so, then you'd be guilty too!) Good Luck!
I picked up a 2001 i30t last night.. It is absoultely marvelous. I've noticed a few peculiar things however:
1. The fuel level goes to E when the engine is off. Is this common? This does not happen on my Camry.
2. The HID lights, although bright, only illuminates area close to the vehicle, almost as having flood lights shooting down to the group, but does not light further down the road. Almost as if it's alignment is off. Has anyone experienced this?
3. There was some mention of some kind of air filter that required to be changed.
Other than the above, the car is top notch. I plan on keeping this car for a long time. It's quiet, smooth, silky and roomy. More room than my uncle's ES300.
Any help with the above is greatly appreciated.
Thanks
the gas gauge going to E when the car is off is normal.
anyways, the couple mentioned above could not have gotten anything under the lemon law i believe, because it is not a mechanical problem with the car. in any case, though, id be happy to be paying only $4000 for a 2000 I30! with that much around here you cant buy anything new, but you could buy an old, higher mileage used car....
redskin: the lemon law may have worked for them if they formulated the argument in their favor. The fact that they are bringing their vehicle in for service, for behavior they perceived as abnormal constitutes a "service visit." After all, the service department responded to their claims, by performing service. Also, the complaints were recorded on the service invoice each time, which means the dealer must in some way "solve" or attempt to "solve" the problem. After having the same complaint about joint customer-dealer perceived abnormal behavior four times, it means something is up and that their vehicle is in the shop more times than usual for a newer vehicle...which should entitle them their rights. Also, I think you may have misunderstood me! They DID pay the 28,000 dollars for the '99 I30 limited...but you're right about the fact that they gave up only 4000 dollars more for an updated, fresh 2000 vehicle (basically, they ended up paying 32,000, not including all the extra fees, for an I30L with no HIDs, no spoiler/sills package, nothing else).
(You must work for a car dealer, or own one)
Just driving around the neighborhood, my Camry lights are not that bright, but I could see the mailbox on a house that's further away. However with the HIDs, the immediate road is bright, but the mailbox is poorly lit.
When I go to the dealer to pickup my plates, I'll ask him to look at it... It seeems that no one else has this issue.
Great car though.
Thanks,
Maneesh
Good luck.
From the previous post that you posted you are taking your car to the dealer today to be inspected by factory technician. Please keep me posted on the results, because I have an appointment for 10/9/00 to take my car back for the fourth time in attempt to fix vibration problem. Good Luck. Thanks.
I am interested to buy a 1997 I30 with 38800 miles. The dealer make me an offer for $16k. He also agreed to install new tires on the car. My question is what are the best tires for I30?
I will appreciate your feedback
Thanks
I have Bridgestone tires - I was wondering what kind you have?
Thanks.
Sorry to hear about your dilemma! I would recommend doing a little research into finding a reputable local mechanic, hopefully one who specializes in Nissans. If you say that the spark problem only started after 10K miles, then something has happened, and it SHOULD be relatively easy to diagnose. If there is a problem with the timing being too far advanced, then you can very easily get spark knocking. Unfortunately, the i30 is a non-adjustable timing. There are probably three sensors on your 2000 (3 on my '96 model: crankshaft position, camshaft pos , and camshaft reference). They should have at least checked these to see if they were functioning correctly. Not a hard job. Did it myself in an hour. The service manual states that if you still have timing problems at this point, then there may indeed be a problem in the ECU, although rare (electronic control unit - basically the brain for the whole car). I would hope that the dealer would have at least swapped out the ECU and let you drive it for a while to see if that was the problem and to see if yours was one of the "rare" cases. Also, if the spark knock sensor has stopped working, then it is no longer feeding this information to the ECU, and the engine will not correctly retard the timing to eliminate the knocking, especially on a hot day. Normally, however, this sensor would not be needed, since with high octane gas, you really shouldn't experience any knocking. There are any number of other problems with the fuel/igition/timing systems that should be by the book when troubleshooting this problem. It's just very unfortunate that you appear to have had a problem early on that the dealer can't figure out. Time to take it to someone else. In the meantime, try using some Octane boost and see if that helps. By the way, try not to accelerate hard when you hear the knocking, because it can be detrimental to the piston heads. (That's why there's a spark knock sensor).
Good luck!
Thanks again.