2013 and Earlier - Toyota Sienna Prices Paid and Buying Experience

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Comments

  • kenhall64kenhall64 Member Posts: 16
    I am about to buy and have quote from dealer and trying to get to real dealer invoice. Getting XLE w/ pkg 16, pref. accessory package, VIP Glass breakage sensor and extra headphones - $33,958. MSRP is $36,367. Does anyone know what the TDA is for Mid-Atlantic region? Also, does anyone know the dealer cost is for the VIP Glass Breakage Sensor (GBS)? None of the sites I looked up had that option listed. I was quoted $1800 over invoice (per him) but he is offering about $1000 higher for my trade then NADA/KBB/Edmunds say its worth so $800 in his pocket. What do you think?
  • cecilcecil Member Posts: 3
    Carsdirect shows the invoice price at $109 for the VIP GBS. I know they were correct (or matched the dealer invoice) with other options that I had selected so I would assume that this one is correct also.
  • buyer123buyer123 Member Posts: 2
    Hello Virgochamp, I ordered my Sienna two weeks back, expecting it in second week of May. I will be paying $32,399 ( excluding tax, title, registration ) for a GJ package, CF and Phantom Gray color. I was not told about that 5346A and 5346C difference by my dealer in New Haven, CT.
  • jmessjmess Member Posts: 677
    Don't get fooled by the vehicle theft registration (VTR) scam that is being ran by more and more dealers. It is just window etching. You can purchase a kit online for $25-$35. You can have it done at a glass shop for $50-$75.

    While shopping for a Sienna, I recently heard some dude getting a snow job on window etching at a local Toyota dealer. The rep was telling him that all their vehicles are registered before they are delivered to the lot, you can't get them any other way. The rep told this poor guy "we have to do it for insurance purposes and it helps you with insurance in case the vehicle is stolen". The truth is the VTR insurance policy is basically worthless because the only way you could ever collect is if your car is never recovered. Your car is considered recovered if they find the frame even if all the parts are missing. So they were sticking this poor dude for $295 for VTR.

    Even more shocking than the rip-off price for VTR was the high pressure sales tactics that were being used. They way some of the dealers are selling this stuff is very close to being illegal and most certainly highly unethical. In short window etching is a major rip off of the consumer.

    So just say no the VTR scam. Once they figure out you aren't fooled they will quickly throw it in at no charge since it only costs them $25 to begin with.
  • steverstever Guest Posts: 52,454
    Some cop shops do VIN etching for free. I think it's just a community PR thing for the police, since I've never heard of anyone getting their stolen car back due to having the VIN etched on the windows.

    And you can buy your own kits for around $5, so $25 is still about 5 times more than it's worth.

    Steve, Host
  • dosadosa Member Posts: 1
    I want to buy sienna XLE. Any one can give an idea of what they paid for in and around jacksonville for Sienna XLE. Model, price (OTD), Dealership and any suggestions.

    Thanks in advance.
  • mendota99mendota99 Member Posts: 18
    Hi, I wish to buy an inexpensive Sienna in the next 4 months. Will there be discounting on the 04's? Will there be 2004 rebates? When will the rebates start if any?
    I live in Fresno and was thinking of driving to LA to buy a weekend "ad" Sienna (the lost leader).

    I only need a basic van as I will drive it to 90,000 miles and then sell it.

    Thanks for any ideas.
  • andurilanduril Member Posts: 56
    Purchased the manufacturer's 4yr/55K Premium pre-paid maintenance plan when I bought my wife's Sienna last November. Toyota's suggested retail price for the plan is $995. (Toyota offers a number of different pre-paid maintenance plans. Suggested prices are listed on the Financial Services page at www.toyota.com.)

    The price is negotiable (of course).

    Took the van in for it's first 5K service last weekend. Based on information given to me by one of the service advisors, I figure Toyota will reimburse the dealer about $475 - slightly less than 50% of the suggested retail price - for all of the services in this plan. That figure undoubtedly includes a profit for the dealer, although I don't know how much.

    You can probably save several hundred dollars in dealer service charges if you buy this particular plan close to that amount. I estimate my dealer will charge customers without the plan about $700 for the same set of services. The store also sells a much more expensive service package, with a credit for maintenance that is pre-paid.
  • andurilanduril Member Posts: 56
    in #3765 mendota99 writes:

    "I live in Fresno and was thinking of driving to LA to buy a weekend "ad" Sienna (the lost leader)."

    Loss leader? One doesn't exist. You should be able to work a good deal (for you) at a local dealer, even if you need to order the vehicle. I did, at a time when dealer inventories in Northern California were much tighter than now. See my post #2623.

    Also check some of my early posts regarding dealer negotiations, and my later ones about NorCal dealer inventories (e.g., #3030 and #3208). Dealers may not be as flush now as they were when I posted those messages, but that shouldn't stop you from getting a good deal. You can find all of my posts by typing my screen name (anduril) in the Search This Discussion box on this Web page.

    So what's a good deal? My answer is one in which you pay as close to invoice as possible, i.e., dealer invoice + 2%, say. Of course, you can use your own percentage markup, which might be much less than mine (your decision). You won't embarrass yourself in the store if you do. After all, you are spending YOUR money when you make a purchase.

    If you place a factory order, be sure to put into the contract a clause that entitles you to every cent of manufacturer-to-dealer marketing support or a manufacturer's rebate in the event either is offered between the time you place the order and the time you take delivery. After all, the dealer will expect you to pay for any price increase during that time frame.
  • garnerjgarnerj Member Posts: 31
    4/55k at Service intervals of 5k, you will get 11 oil changes out of it... The basic plan only gives you an oil change and fluid top offs... My dealer charges $28.99 for this service. If you purchase for $700 that equates to $63.63 for that same oil change. Its a RIP
  • jmessjmess Member Posts: 677
    I read some of the previous posts about TDA. In one post someone said that the TDA fee is handed back to the dealer by Toyota for advertising and to help them run their business.

    So who gets the TDA fee? The dealers act like the money goes to Toyota to support regional and national advertising. If the money is passed back to the dealer then TDA is additional holdback?
  • steverstever Guest Posts: 52,454
    The Edmunds Maintenance Guide says that the 5,000 mile service on an '04 Sienna should cost $86.15 in my area.

    The fine print says:

    "This Total Estimated Cost includes the preventive maintenance items recommended by Toyota. The facility that services your vehicle may perform different, greater, or fewer procedures that can affect the cost you incur."

    Dealers like to do more than what the manufacturer recommends (and they like to charge for it <g>).

    Steve, Host
  • steverstever Guest Posts: 52,454
    Here's what one dealer said in the Letters to the Editors a couple of years ago:

    "Folks, lets make it a happy world for everyone. I don't mind giving discounts, but I do not like to argue to people that I indeed have a 2 percent hold back and TDA (Toyota dealer advertising), which is charged to us by the manufacturer."

    Steve, Host
  • twinmomtwinmom Member Posts: 2
    After going back & forth between the '04 Sienna & the '04 Quest, it looks like I'm going for the Sienna. I'd like the XLE Limited FWD with Limited pkg #6 (DVD, Nav...) What is the best price here in MD? What about financing? Seems like Toyota isn't offering ANY incentives for this vehicle.
  • lookseelooksee Member Posts: 8
    Thanks for all the info on this valuable board. I have begun the pricing on a XLE Ltd FWD with pkg # (HO). So far the two dealers have offered $36,800 off the MSRP of $38,848. Consumer Reports has the list price of $34,243 including the Holdback of $690 (don't know about TDA). Is a price of around $35,900 decent in this market?
  • hardy13hardy13 Member Posts: 11
    I would try any Fitgerald Auto Mall. There are several in MD. They post all inventory and lowest no haggle prices on their website. I live in NJ and bought from them. I paid 2400 under MSRP ( about $600 over invoice). That price was posted right on their website...no haggling! It was great. I plan to buy from them again despite the fact that I'm in NJ. Good Luck!
  • pennypenny Member Posts: 5
    Finally, after reading a lot of posts in this group, I got a contract, but haven't signed yet:

    2004 Sienna XLE Limited AWD (model #5386)
    + pkg #6 (HO) DVD & navigation
    + Z1 pkg (preferred accessories: cargo net, carpet floor mats, door sills, first aid kit)

    = $37950 out-the-door (only TTL extra)

    MSRP: $41124

    Invoice (carsdirect): $37066
    Invoice (cars.com) : $36224
    Invoice (Con Report): $36400

    So, what do you think ? Should I sign ?
  • nicklesnickles Member Posts: 41
    $37950.00 seems a tad high.. you should be able to do better.
    what part of the country are you in ?

    $36398.00 is an acurate invoice price for your AWD and options.
    Carsdirect, however, includes the TDA fee which other sites DO NOT.
    Thats a key factor in your negotiating power (I learned the hard way when I went to the table, because I didn't know about the TDA).

    anyway, Cardirect will approximate the TDA charge based on your zip code you enter before you do your search. In this case, their invoice price you list, seems to be right on the money. (in Arizona, I had to pay a $741.00 TDA)

    I was able to secure my LTD w/ HO & Z1 for $600.00 over invoice.
    Maybe there is less wiggle room for the AWD model, I don't know....
  • nicklesnickles Member Posts: 41
    My dealer called me today, to tell me my XLE LTD has a production date of April 19th, with delivery to the dealer the 1st or 2nd week of May.
    Everyone likes to talk about VINs and making sure you get them early..
    But why?
    Do I need to pester the dealer for the VIN shortly after the 19th ?

    (Thank you host Steve for your lightning fast response... !! )
  • steverstever Guest Posts: 52,454
    One reason to get a VIN is for further assurance that the dealer has actually ordered a van for you. Some dealers (not necessarily Toyota ones) reportedly will take an order and deposit, but won't order a specific car.

    This takes you out of the market and when time passes and you get anxious for your new ride, the dealer makes some production delay excuse and tries to sell you a model on the lot.

    Occasionally I'll read some scenario like this on the boards, but I really don't think it's all that common a problem.

    Steve, Host
  • nicklesnickles Member Posts: 41
    Looksee -
    try across the river @ Cherry Hill Toyota.
    If you do your homework beforehand, you can just walk in there with your price, no haggles, and put the deal on the table. They wont let you walk - they know it's a quick sale, with no invested effort.

    Fast sale for them (they are a HIGH traffic dealership), and no sales tax for you!
  • holein1holein1 Member Posts: 2
    Does Cherry Hill Toyota have any Siennas in stock? I drive by there almost every day and I haven't seen any on the lot in over a week.
  • kenhall64kenhall64 Member Posts: 16
    Their online inventory shows one LE but I have found that many dealers web sites are in-accurate. For what I can see inventories are getting thinner. Plus peak selling/buying season is starting. Has anyone found a dealer in Mid-Atlantic that has any type of selection of Siennas in stock? Not just 2 or 3 (if that).
  • momstruck1momstruck1 Member Posts: 206
    Staten island / mid- jersey area ? need someone who will not treat me like a dumb woman in the dealership as I have experienced with some GM dealerships in the past in these areas. thanks looking for an xle with a dvd player or to add a dvd player to it in the light gray color with the stone leather
  • car4youcar4you Member Posts: 36
    Crestmont Toyota in Northern NJ has 5 or 6 Siennas on the lot. I think they were mostly XLE. You can also check their web site.
  • ctsangctsang Member Posts: 237
    penny, what's the name of the dealership?
  • shopingforasieshopingforasie Member Posts: 1
    I have a quote at 32,500 (including tax, tags etc.) for a Front Wheel Drive XLE with Pkg. 14 (which they also call GH). Hav'nt found any other dealer coming close to that price so far. Going to pay the deposit in a couple of days, need the take of members of this forum on the price. Thanks.
  • lookseelooksee Member Posts: 8
    Was dealing with Team Toyota and they had 15 or so in their pipeline. They told me I could still get my choice of color in an XLE Ltd with HO package in 4 weeks. I'm not so hot on them since their repair shop has a way of squeezing money out of you. I question their ethics. Still, they claim to be the highest volume Toyota dealer in the Mid Atlantic region.
  • coinctcoinct Member Posts: 2
    Can you tell me where you purchased this vehicle?
  • coinctcoinct Member Posts: 2
    Can anyone recommend a dealer in the Los Angeles area were they were treated well and got a good deal?
  • ohresohres Member Posts: 46
    If I can find that kind of deal in Philadelphia, PA area then I will take it on the spot. I once got an offer on a Ltd AWD with HE pkg that was $2000 below MSRP in January but I cannot find that kind of deal nowadays. The best offer that came lately was $600 below MSRP if I order one. It looks like that the inventory in this area is thinning down too.
  • sienna_mesienna_me Member Posts: 6
    Just put a deposit down to order a Limited FWD w/ package option #5 including floor mats. Went through a fairly extensive negotiation process with several local dealers. I feel we did pretty well. Out the door price of 36,850. Unfortunately, being in the southeast we had to pay the additional distributor fee and the doc fee for the dealer we used was pretty high, but the OTD price was the best in the area (Atlanta).

    This still leaves the process of gaining the best financing rate and we still need to make a decision on the extended warranty.

    Postings from a few months ago discussed some of the going rates for extended warranties. I would be interested in finding out what kind of rates people are being quoted out there now. An initial conversation with the dealers finance guy, indicated he could "give" us the Platinum 7yr/100,000/$0 for $1,400. He indicated this was $1 over his costs. This is way high from some of the other posts I've seen. Also, the brochure he gave us is from some other vendor. Nowhere on the brochure does it indicate it is a Toyota Factory extended warranty. Is this typical for them to push other products other than Toyota? I am really on the fence about getting the extended warranty to begin with. I certainly will not get it for the price initially quoted. Are you able to purchase the Extended Warranty from any Dealer, local or not? Any feedback is greatly appreciated.
  • heywood1heywood1 Member Posts: 851
    If you decide to buy an extended warranty, insist on the Toyota Platinum warranty. I paid $800 for the 7r/100K w/zero deductible. The finance guy at my dealer told me his cost was $775, and I believe him based on info from this board.

    I have purchased many new vehicles, including some expensive, higher-maintenance European ones, and I had never purchased an extended warranty before. But I just decided that $800 was a reasonable risk, given the added complexity of my XLE's AWD system, three electric door motors, and any first-model-year production gremlins that may show up later.

    And you're getting the more-feature-laden Limited model, so you might want to check on the price to replace the 'brain' for that laser cruise control system, or the back-up sensor system, etc., etc.

    Tell your finance/paperwork person you'll pay $800. I believe that person has the discretion to discount the warranty, as I'm sure he or she is offered an incentive program to sell warrantys. I bought my Sienna on the last day of March, so selling one more warranty in the first quarter may have been more important to my guy than making a ton of money on it.

    You can buy the warranty from any Toyota dealer, so shop around.
  • weedshastaweedshasta Member Posts: 85
    I purchased my XLE AWD on March 20 in Davis, CA. I purchased my extended warranty from K. C. Summers Toyota in Mattoon, Il. (7 yr/75K/0ded cost $500). It came in the mail yesterday - Toyota Extra Care Platinum. See my post #3604 for details. Everything looks fine.
    Also be sure if you get the AWD you get the correct brochure for your tires. It should specifically refer to the Dunlop SP Sport 4000 P225/60R17 run flat tires with safety and Warranty information . I was given a generic Dunlop brochure, and when I called, they said Dunlop had run out of the Run Flat brochures. I received one in the mail yesterday and it was xeroxed, so I guess it is true that they did not print enough copies. If you did not get the correct warranty brochure for your tires, call your selling dealer, or get the Dunlop 800 number from their website and call customer service directly. Ask them to send you the correct one.
  • spongenspongen Member Posts: 19
    As stated before my post, be sure you get the Toyota Extra Care Platinum coverage. I have no idea how your sales person could say they are selling at cost for $1400, a non-toyota ext warranty. Someone is blowing smoke, if you know what I mean.

    7yr/100k/0 deduct Platinum can be had for around $800, and the 7yr/75k/0 deduct for $500. K C Summers Toyota will take care of you, if you decide to go with one.
  • petroniopetronio Member Posts: 18
    I have a quote for an XLE AWD with option package 17 for $33,025 plus $375 for documentation. The rub is, I am in NY and the dealer is in North Carolina. I don't have an issue with buying down there, but what do I do if I have a problem that usually you bring to the dealer to fix? This will be my first new car ever -- I have sworn by used cars in the past.

    Any comments/ideas/experiences?
  • lookseelooksee Member Posts: 8
    Am about to sign the line for an XLE Ltd with HO package. Dealer is willing to do $36,000 OTD plus TTL which is $2900 off MSRP and $1,000 over invoice (carsdirect). The other two dealers in SE PA tell me this is a very good deal. Will have to wait 4-6 weeks.

    Funny how sometimes the pricing turns to $ off MSRP rather than $ above list.

    If you are lurking this board, please register and offer your buying experience. The information presented here has been invaluable to me.
  • heywood1heywood1 Member Posts: 851
    Any Toyota dealer in the US will honor the factory warranty, regardless of where it was purchased. They're happy to do so, as they are reimbursed by Toyota for the work.

    Buy in NC with confidence, and take a scenic drive home via the Blue Ridge Parkway.
  • nicklesnickles Member Posts: 41
    In SE PA, the TDA fee for the Sienna is around $670.00
    This fee is over and above the invoice price posted on kbb.com, yahoo autos & Edmunds etc..
     
    There pretty much isn't any way around that fee (from what I have been told, anyway)
     
    If you take Base ($30685.00) + Dest ($540.00) + HO ($3018.00) + TDA ($670.00), your invoice puts you at $35087.00 + tax & tags.....
     
    your $1000.00 over invoice is very accurate.
    I purchased my XLE LTD with HO, and was successful in getting $600.00 over (here in AZ)
     
    Have you shopped hard ? beat up a few dealers ? If nobody wants to budge, then you may have a good deal on your hands..
    lets face it, 1K over is still a steal compared to what Fair Market Value has been on these things....

    I will be waiting about 6 weeks for my XLE LTD.
  • sienna_mesienna_me Member Posts: 6
    It was difficult not to laugh when he quoted $1400, he did say it with a straight face after all. Anyway, you are correct, other dealers, (KC Summers Toyota), are still offering the 7yr/100k/0 deduct Platinum "Toyota" Extra Care coverage for $795, and the 6yr for $685. Just got a reply back from an inquiry.

    Are you familiar with maintenance requirements to keep the warranty valid? Does all maintenance have to be performed by Toyota?
  • mcp23mcp23 Member Posts: 4
    We currently are waiting for our Sienna LE 8 passenger, package #4. Just curious for those who had to order the vehicle, how long of a wait did you have? Long story short, our wait time will be about 11 weeks if it comes in when they say it will. Per previous post's suggestions, I am calling dealer today to see if they have a vin number. We have not had a great experience so far with this dealer.

    Also, wanted to see why so many people are getting the extended warranty. I am trading a 1997 Honda CRV(w/82,000 miles) in for this van and besides normal maintenance and wear and tear items(tires and brakes) we have only spent $175 on the car and would keep it but it is a bit small with 3 children. We usually pass on the extended warranties but after reading the posts here we are thinking about it. We plan to keep the van for a long time...at least 7 years. Just looking for your thoughts!

    Thanks, as always, for the info!

    Next questions
  • sienna_mesienna_me Member Posts: 6
    looksee, just curious, was the $36,000 OTD inclusive of TTL or not? I don't think 1k over invoice is bad at all, especially if it's the best deal in the area. We ended up at $550 over invoice. I think the better quote you get has a lot to do with timing. (End of the QTR quotas I suppose) The LTD we just ordered has the HF package. So we are in the same boat as far as waiting for the car. At the time, however, our dealer had a LTD with the GV package on the lot, they really want to move cars on the lot. They were willing to go down to $50 over invoice to get us to take that one off their hands. Hopefully, we will have our new vans before June.
  • falls1falls1 Member Posts: 13
    I just paid 5% over the invoice with Attleboro Toyota in Mass. I paid $30575 otd. They were easy to deal with I thought it was a decent price for the XLE with FR #12 and the CF(mats). Also, we had finacning of 2.99% from a credit union, but the dealer ad 3.24%. We took that because we are two hours away and for about $250 or so travelling back and forth with money and time out of work we settled for the dealer's financing.
     Picking it up saturday. We did not get a dvd for $1800. I'll buy an 8" bag model for 470 and save some money. I did notice that the rear audio does not inculde the headsets, anyone buys yet and where can I get them? I am sure the dealer has them for some rediculous price.
  • bulesbules Member Posts: 3
    I am still waiting for my Sienna LE. My dealer is trading with another dealer for the color we want--Blue Mirage. Salesman says the vehicle is showing "in ground" whatever that means. We agreed via phone on a finance rate of 3.39% over 60 months. Since I have been waiting for delivery, I have noticed some of you have found lower rates. 2.59% anildel, 3.35 heywood1, 2.99 silly1040, etc. Can you share names of credit unions, or does that violate the rules of this board? I could post my email if that's allowed. As long as I'm waiting, I'll keep looking for a lower rate. Thanks for any input.
  • steverstever Guest Posts: 52,454
    Bank names are ok, and you may want to get a rate from CapitalOne linked on the left.

    As far as posting your email, it's better to mark it public in your Profile. Otherwise it's fair game for the spammers (the info in your Profile can be grabbed, but the search engine spiders don't go through the profiles as far as I know, so there's much less risk).

    Steve, Host
  • cjkimcjkim Member Posts: 1
    Hi, I just bought a new XLE Lmt with the HO Package for $35,500. It was a pretty good deal, but make sure you don't pay more than $400 for the Acquisition Fee...
  • weedshastaweedshasta Member Posts: 85
    I have never before purchased an extended warranty. Consumer Reports says they are not necessary for reliable vehicles (like the Toyota). And for the $1500 I was first quoted, and then $1200, I was not interested. But when I found a source to get the 7yr/75K/0 ded for $500, I went ahead and got it. These new vehicles have so many computerized and electrical complications that I am sure repair can get quite pricy. My peace of mind is worth $500 for an additional 4 years of service.
  • porcaccioporcaccio Member Posts: 18
    Are the rates you guys are quoting for buying or leasing? I mean are we talking 3.39% APR over 60 months on a purchase?

    Thanks,

    Rob
  • bulesbules Member Posts: 3
    Rob, yes. 3.39%APR over 60 months on a Sienna LE. Purchase details are in message #3646 if you want to check it out.
  • heywood1heywood1 Member Posts: 851
    My rate through Toyota Financial was 3.35%. I chose 48 months, but was also offered for 36 or 60 at the same rate.
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