2013 and Earlier - Toyota Sienna Prices Paid and Buying Experience

194959799100236

Comments

  • sunrisesunrise Member Posts: 1
    I do NOT think this is the good deal.

    One dealer in Chicago land offer us LE 7 passenger + Package 2 + floor mats with $23,847 + about $200 fees (Which is $615 over edmunds invoice: $23,232).

    The same dealer offer us LE 7 passenger + package 6 + floor mats with $25,700 + about $200 fees (Which is $752 over edumuds invoice: $24,948).

    BTW, We are four families to buy FOUR LEs.

    Good luck!
  • thomcinthomcin Member Posts: 29
    The dealers name is Bobby Murray Toyota in Rocky Mount, NC. I dealt with the internet department and it was quick, easy, and the best bang for the buck.
  • ddeliseddelise Member Posts: 353
    Funny you should mention this place - www.fitzmall.com. I am from FL, and was spending Thanksgiving in the DC area. I was in the market for a Sienna, looking at both used or new. As I looked at low mile used 2004's, they were nearly as much as new ones. As I looked at new ones, for those familiar with SouthEast Toyota, they are priced $700 more than other regions (due to Toyo Package). Additionally, SouthEast Toyota adds a $500 fee to the invoice, so when bargaining from invoice, your starting place is $500 higher than other areas of the country. Lastly, dealership fees in my ares from from $400-$500.

    Long story short - I did some research, and found the exact car I wanted at FitzMall, and they were located only 20 miles from DC. So, I emailed the dealership, made arrangements to reserve the car, and then picked it up the day after Thanksgiving. I then drove it home Sunday/Monday.

    I bought a 2005 Sienna XLE Limited with:
    *** Arctic Frost Color ($220)
    *** DVD Package ($1700)
    *** Carpet Mats ($200 or so)
    *** Wheel Locks ($50 or so)
    *** Two additional wireless headsets ($80 or so).

    Total MSRP was $37,897. Total invoice was $34,233. Sale price was $33,867, or about $350 UNDER invoice. Dealership fee was only $99 additional. I figured I 'saved' about $2200 by purchasing from FitzMall vs. locally.

    Overall great experience.

    And for those interested, the drive home was wonderful in the Sienna - very, very easy to drive long distances.
  • minibuyerminibuyer Member Posts: 9
    Hi all,

    I'm looking at an XLE package 6, but can't see how I could do better than about $31K, given that invoice is about $30.4K.

    The '05 Odyssey EXL goes for about $30K, and seems like a better value.

    Any thoughts?
  • cablekccablekc Member Posts: 54
    Thanks weedshasta ( BTW....where did you come up with that name ? )

    I spoke to the Finance guy at KC Toyota in Illnois and he said that I just have to wait for the vehicle to come in and we can proceed with the paperwork then.

    $795 ( before tax ) for the top of the line Platinum Zero deductible Warranty.

    Funny thing....when I checked with a local dealer just to confirm that they would honor the warranty, the finance guy asked how much I was paying to see if he can match it. When I told him that it was $795, he didn't have any real response other then to make sure that it wasn't a special "Dealership" specific warranty that would only be honored at the dealership that it was bought at.

    Again....thanks for the advice.
  • cablekccablekc Member Posts: 54
    As I posted a couple of weeks ago....I put down a $1000 deposit on a XLE Limited AWD and am currently waiting for the vehicle to come in ( hopefully in 2 1/2 weeks ).

    Just today, I got an email from a dealer that said that he would match the offer that I got from the other dealer and ( I suppose because of the Thanksgiving Sales ) he would offer me some "scratcher tickets" that COULD ( notice the word COULD ) give me a chance to save up to $500 off of ( I guess ) the vehicle.

    The catch is that I would have to back out of the agreement that I made with the other dealer where I gave the deposit from.

    Ignoring the ethical reasons to back out of a deal that I already made with the other dealer ( which I know is wrong ) along with the really stupid "incentive" to save UP TO $500 ( which could very well turn out to be saving me $.01 ):

    Am I able to legally back out of an agreement that I made with a dealer to purchase a car when all I have put down is a deposit?

    I would guess that I would lose the deposit at the very least.

    I am 99.9999% sure that I won't do this cuz I am somewhat sure that he won't match the offer that was $1200 lower then what I got from other dealers.

    I am wondering if I should politely reply back to the dealer and say that I will stick with dealer that I agreed to buy the car from

    or

    If I should send back some type of nasty email suggesting that it would not be ethical to back out of such a deal.

    BTW...I have already dealt with this guy earlier when he did a "bait and switch" just to try to get me to come in.
  • joeb24joeb24 Member Posts: 111
    Thanks for the info on the Platinum Zero deductible warranty. Can you post the phone number for the Finance Dept. at KC Toyota in Illinois?
  • cablekccablekc Member Posts: 54
    I'm not sure what I can ( and can't ) post on the forum....so I will do tell you what reefshasta suggested to me....refer to Post 3604.

    reefshasta suggested that I go to Google and do a search on "KC Summers Toyota".

    When I did that, I went to their website and got the main # to call and asked them to direct me to the people that deal with Extended Warranties.

    When I spoke to the finance guy, I told him that I read on the Internet that KC Summers Toyota offers the Platinum Zero deductible Warranty at $795 and he said that they do that.

    They are in Illinois....so depending on where you are ....you may need to call them earlier in the day.

    Good luck...and if you do that....please post your experience with them...I am curious on what to expect ( paperworkwise and what I have to send them ) when I do purchase it when my vehicle finally does come in.
  • kpoonkpoon Member Posts: 8
    i don't see many posts for this option package, & apparently they're very rare. no place i've contacted in slc has them in stock, & they can't be found in colorado, idaho, wyoming, arizona, or anyplace else in utah.

    anyway, every dealer with whom i've corresponded says they would have to order it. the lowest price i've been quoted is $35,900+tax otd. is this the best i can hope for? thanks.
  • lee_wlee_w Member Posts: 239
    When you post a message, you will see:
    You may include the dealership name, city and state in your post. Please do not post names of salespeople, telephone numbers, email addresses, or other contact information. It is in red lettering. We do not want to turn the board into a sales board. It is meant to help others with their buying experience. Hope this clarifies.
  • clt2004clt2004 Member Posts: 5
    LE 7 Passenger FWD
    Package 6
    Floor mats & cargo net
    I will be getting this for 27,100 OTD( 3% state tax(NC) + 57$ tag & reg ).
    Is this a good deal?
  • thomcinthomcin Member Posts: 29
    If this is a 2005 this is a pretty good deal. If this price is on a 2004 it is about $1500 too much.
  • joeb24joeb24 Member Posts: 111
    Thanks very much "cablekc". I will follow your suggestion when I purchase my Sienna this month sometime. I'll let you know how it turns out, and please post your experience when your Sienna arrives.
  • micmic Member Posts: 1
    I am buying this exact vehicle, package and options except that it is an 8-passenger (which adds about $150 to the price). I too am in NC. I'm paying $27,400, so I think it's a good deal for you. You've got me beat by $150. Congrats!
  • clt2004clt2004 Member Posts: 5
    It is a 2005 LE
  • cccompsoncccompson Member Posts: 2,382
    This is a rare unit so you may have to order it. The best quote I got on one last month in Ohio (whether ordered or from stock or dealer trade) was slightly under $35,500 and the next two higher were within a couple of hundred dollars.

    Your quote does not sound bad at all.
  • cccompsoncccompson Member Posts: 2,382
    You signed a contract to purchase. If you default, the dealer may or may not refund your deposit depending on circumstances that can't be predicted.

    However, given your past experience with the other dealer, I am at a loss to understand why you would even consider doing business with someone who already did a "bait and switch" on you.
  • Kirstie_HKirstie_H Administrator Posts: 11,242
    You signed a contract to purchase. If you default, the dealer may or may not refund your deposit depending on circumstances that can't be predicted.

    In most states (all that I know of, actually), it's not yours til you drive it off the lot. The dealer may kick and scream about giving you your deposit back, but that doesn't change his legal obligation to do so.

    That being said, wouldn't you much rather do business with someone who treated you fairly? In the words of GW Bush, "Fool me once, shame....shame on you. Fool me twice... won't get fooled again." (huh?) But putting yourself at risk of getting burned by the same salesperson twice doesn't seem wise.

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  • cccompsoncccompson Member Posts: 2,382
    "Driving it off the lot" has nothing to do with the issue at hand.

    Obviously, the specific language of the sales contract will govern but, in general, once a purchaser signs the contract, he is liable for damages if he breaches the contract. Damages are calculated as the difference between the contract price and the price at which the item is eventually sold.

    Example: I contact to buy a car for $30,000. I default. Dealer sells same car to a different person for $29,000. My breach of the contract has resulted in the dealer being damaged to the extent of $1000 (the amount "lost" on the eventual sale) and that is how much I owe the dealer.

    Example: I contract to buy a car for $30,000. I default. Dealer sells same car to a different person for $30,000. Leaving aside the possibility that the dealer incurred additional financing charges due to having the vehicle for a longer period, the dealer has lost nothing and the deposit (in whatever amount) would be fully refundable.

    This, of course, also applies in reverse (and that is why it is SO important that someone with authority sign the contract on behalf of the dealership and why many such contracts are never signed by dealerships).

    In the real world, usually (but not always) the dealer will refund the money (without consideration of any of the above) in the interest of customer good will. I would think that would be particularly true with an AWD Sienna XLE Limited unless the store is located in an area where there is little demand for a high-end Toyota.
  • afroggyafroggy Member Posts: 1
    I'm not trying to be silly with this title. Since I'm not terribly bright, I have to ask lots of questions. Being a disabled/retired airline pilot, I can go pretty much anywhere in the US to purchase a vehicle. That's a great luxury, but when it comes to researching potential vendors it's a great curse as well.

    After going nearly blind doing my research on these forums (and no, I do not need another disability) it occurs to me that I should just ask if there is anyone as competitive as Fitzgerald's. They really seem to have the best deals for someone who is just going to blow into town, hand 'em a check and clear the lot headed westbound.

    I find that in my aged and deteriorated state, I would rather stick 8" silver needles in my eyes before "negotiating" with a dealer, so getting the cheapest, simplest, hassle-free deal is of paramount importance to me.

    I frankly haven't found anyone mentioned, besides Fitzgerald's, that offers the combination of low price, selection and straight dealing that I'm looking for. But I only buy cars about once every 11 years.

    As I don't mind driving halfway across the country to get a deal, are there any other dealers that compare favorably to Fitz's in other parts of the country?
  • weedshastaweedshasta Member Posts: 85
    Re: 5117: Weed, CA is a small town (around 3000 people) on the slopes of Mt. Shasta.
         I believe the procedure was that I talked to the guy at KC Summers and he told me what he needed. I faxed him a copy of sales slip showing date of purchase, model, etc. plus current mileage. He sent me the application filled out. I signed it and sent them a check. They then sent me the warranty papers. Took about 7-10 days from first contact.
  • cablekccablekc Member Posts: 54
    You are ALL right.....although there was a VERY VERY small part of me that was actually considering backing out just to get a better price.......my wife and friends suggested that it was a bad idea to do this...regardless of whether it was legal to do it or not....for the very same reasons you all suggest.

    I was more curious to see if that other dealer would match the $40200 OTD price that he would have to quote me in order to match the OTD price that I got from the dealer MINUS the $1000 that I will likely lose from the deposit ( which would have been very close if not below the Edmunds Invoice price of the vehicle ).

    After a few emails back and forth, the dealer was becoming rather pushy and acting like a jerk. I wanted to send him a nasty email...but decided to come off the ledge and stopped emailing him to simply end the conversation.

    BTW.....if you are in the Northern California area, looking for a Toyota and want to know the name of the Dealer that I dealt with through email....let me know, I can email you his name and dealership. Based off of my bad experience with this guy, he is the classic dealer that you would want to avoid or at least be weary about.

    Again....thank you all for your sound advice.
  • cablekccablekc Member Posts: 54
    afroggy,

    I don't know of any dealers outside of Northern California. The only thing I can give you is some helpful information ( which may or may not be helpful ).

    If you are looking for an AWD ( either XLE or XLE Limited ), it will be harder to find one from California ( if that is where you live ). This would suggest that AWD inventory is very low in California ( due to the lack of snow and adverse weather ). That said...I would guess it would mean that AWD would be far more abundant where there is snow ( such as the MidWest or East ) which also means that it would be easier to find better deals.

    I can suggest that the best way that I was able to negotiate was to do it via Email with Internet Fleet Manager. I never gave my phone number....much less talked to the dealer until I was 95% sure that I would go with them. This helped me avoid any verbal negotiations and get the information that I wanted in writing. I found that negotiating via email was much more convenient and had less pressure since I was essentially in the drivers seat. I could essentially walk away from the negotiation table by simply not responding. I was in and out in 1 hour negotiating this way.

    Sorry I don't have any info on any specific dealers....but try the email route first.....especially if you have to drive a couple of days to a dealer...you would have something in writing to show them if something goes wrong.

    Good luck!
  • chiawchiaw Member Posts: 92
    Depends on trim level you have.

    For XLE limited you need to buy the mic and plug into back of navi for $50 (10 minute job). If you like OEM look you can buy a voice command button for your steering wheel for about $7.00. total $57.

    For XLE- you will need to replace the key pad on the right hand side, as well as mic and plastic button. For total of couple hundred dollar.
  • clt2004clt2004 Member Posts: 5
    I was suppose to take one with package 6, when I went to dealer I got another offer and I took one with package 5.

    2005 LE Passenger FWD
    PACKAGE 5
    Floor Mats + Cargo
    OTD PRICE = 26,294.50 USD
  • townsendfamilytownsendfamily Member Posts: 1
    I am trying to avoid another car purchase nightmare by doing ALL research and negotiations online and via email. However, I've gotten quotes from dealers that say "1% over invoice" and "2% over invoice"...what in the heck does this mean? (I need numbers, people.) How much is too much (looking at CE-8 passenger, and LE-8 passenger), and how do I get dealers to give me a FAIR deal on my trade?
  • clt2004clt2004 Member Posts: 5
    I was suppose to take one with package 6, when I went to dealer I got another offer and I took one with package 5.

    2005 LE Passenger FWD
    PACKAGE 5
    Floor Mats + Cargo
    OTD PRICE = 26,294.50 USD
  • cccompsoncccompson Member Posts: 2,382
    Once they quote, for instance, 1% over invoice, ask for hard numbers so you can see what you have.

    Used car values are in the crapper everywhere right now. Trade value varies from dealer to dealer and you just have to shop the vehicle from store to store. Your trade is worth only what a dealer is guaranteed to be able to sell it for immediately (whether at auction or otherwise).

    Earlier this year I was trading an '03 that had about a 1000 miles on it, in effect a new car. There was a $2500 spread in what was offered me ($13,500 to $16,000) that, percentage-wise was gigantic. Now, I'll be the first to admit that the higher figure was a fluke because I only paid $16,074 for the vehicle new.

    If, in shopping your trade, dealer after dealer offers the same money for it, the "fair" value has been established.
  • cccompsoncccompson Member Posts: 2,382
    Like you, I haven't heard of any Toyota store discussed that has better prices than Fitzgerald.

    Better still, they post their prices right on their website. Based on favorable posts here, what you see is what you get.

    Even better, they are in a major metro area with easy access from airports.
  • stustillstustill Member Posts: 3
    Looking at purchasing a van in the near future. We have 2 young children and access from the front seats to the back is very important.

    To that extent a centre console that flips to allow us to walk back is very important.

    We are looking at the Sienna, MPV, Odyssey and Caravan.

    My father's 1995 Caravan accommodated us as the emergency brake was on the front floor by the left foot and there was no impediment to get to the back.

    Any comments are appreciated. I can't determine if the front centre console in the Sienna moves.
  • rorrrorr Member Posts: 3,630
    " I can't determine if the front centre console in the Sienna moves."

    In the Sienna CE and LE models, there is a tray table between the front seats (similar to the Honda Ody) which folds down out of the way. The Sienna XLE model has a standard center console. This console can be mounted either between the front seats OR between the 2nd row seats. From what I understand, moving the center console from the front row to the 2nd row is very quick and easy. The XLE Ltd. also has the same console but you can also order, as an option, the center tray table (from the LE model) in addition to the console. This would let you leave the console between the 2nd row seats and have a fold down tray table between the front row seats.
  • hotch41hotch41 Member Posts: 61
    That's an unbelievable deal on a LTD AWD with HO. Could you provide the dealer name please?? You must of had a sale price of around $38,300 before taxes, etc. Good job! The best I could do so far is $38,725 before taxes, etc. with just an HE package!
  • cccompsoncccompson Member Posts: 2,382
    Last month I got quotes from a couple of stores in Cincinnati (Kings Toyota and Toyota of Cincinnati) for an HE equipped Sienna XLE Limited AWD. MSRP was a shade under $40,000 and, as I recall, they each offered the unit for a tad less than $37,000, about a $3000 discount.
  • joeb24joeb24 Member Posts: 111
    I just bought a 2005 Toyota Sienna XLE AWD. I had an interesting experience while doing test drives. One of the new Siennas I test drove did not feel right at all! The transmission was very jerky and clunky, even though it had only 10 miles on it. On the other hand, the transmission on the one I bought is very smooth; I can hardly feel it shifting gears! I guess it points out the importance of always test driving the car you intend to buy. I think I recall previous posts where some people are having transmission problems.
  • johnlmiiijohnlmiii Member Posts: 2
    I bought a 2005 XLE LTD with AWD and DVD, mats etc. MSRP was approx $40,200 and I bought it for $37,500 plus tax (7% in RI). How did I do?
  • lghong67lghong67 Member Posts: 29
    I'm considering purchasing a 05 Sienna FWD XLE LTD w/ HO package for 35795 ($300 adv fee, $45 doc), not including tax and license. Does this sound like a reasonable deal, or should I keep fishing?
  • sasha1sasha1 Member Posts: 1
    Thanks to all of you who posted their previous experiences - I hope my post helps those of you making your purchas in the near future.

    After much reading and research, I went out to find the best price on a new 2005 Sienna - although the Odyssey seems like a nice vehicle, it's the first year out of the box for the new design and the prices seem pretty inflexible. Plus, we liked the Lexus-like feel of the Sienna.

    I contacted some Bay Area internet sales departments with somewhat lukewarm response. Some, like Hayward Toyota responded immediately with a decent price (nothing to write home about though).

    Then I tried the CarsDirect route and also got an ok price. About 1,000 below MSRP. Pfffttt.

    I ended up grinding a deal out at Putnam Toyota in Burlingame for a 2005 XLE FW with package ES (DVD, 3 row side curtain air bags, 17 alloy wheels, leather, etc..) for 32,354. Edmunds TMV for the car was $34,151.

    The out-the-door price (including fees, taxes) was $35341. Although the process took about 3 hours, the haggling was worth it. I got the car for $1450 over invoice.

    I didn't expect this result - I figured the Internet sales departments and the direct car companies would offer better prices...in this case they didn't. Your mileage may vary.

    - Sasha
  • kandj1kandj1 Member Posts: 2
    Anyone buy or had ideas on a 05 Sienna XLE LTD with package #6 (HO). MSRP is $38,870.00. I'm in AZ and willing to drive to neighbouring states.
  • kandj1kandj1 Member Posts: 2
    I'm also looking for the same, in AZ or other neighbouring states.
  • miked3miked3 Member Posts: 1
    Initial negotiated price from NJ dealer is $29490 +dest+DMV+tax. Showed me his "invoice price" @$28450. Model is cloth interior (don't want leather) with single CD and package #3

    How am I doing? Based on TMV, looks OK, but Edmunds invoice much lower then dealer. Is there still room to move

    Thanks in advance
  • cccompsoncccompson Member Posts: 2,382
    Toyota "invoice prices" generally vary from those published by this site, principally due to "TDA" -
    an ad fee charged to dealers which is NOT included in published invoice prices. The figure for this can be significant. For example, in Ohio, TDA for an AWD Sienna XLE Limited is about $800.

    That said, the price quoted you is not the best. Try Fitzgerald in suburban Washington, DC., for a comparison.
  • ilufxilufx Member Posts: 13
    i have a 2004 XLE. Has anybody installed after market moonroof/sunroof in XLE. is it true that since in the after market ones, since they have to cut the metal, it exposes the metal for potential of getting rusted in future. any preference over webasto v/s asc. also if i were to install an aftermarket dvd system on the roof will it be problematic to have both the dvd and the moonroof, especially since the XLE has a rear seat audio feature which i want to keep if possible.

    any input will be very much appreciated
  • danakdanak Member Posts: 3
    Thanks for the advice. Do you have a phone # or website address for Fitzgeralds
  • Kirstie_HKirstie_H Administrator Posts: 11,242
    Do a Google search - posting contact info is prohibited in these discussions! You should be able to find it in 0.5 seconds anyway.

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    MODERATOR /ADMINISTRATOR
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  • heywood1heywood1 Member Posts: 851
    So the purpose of this forum is to empower the consumer, just not too much.....
  • Kirstie_HKirstie_H Administrator Posts: 11,242
    Nope, and you've been around long enough to know differently. We have a strict "no solicitation" policy, and if we allow one person to do it, there's nothing to stop salespeople from posting their own contact info & links to their own inventory. Additionally, if someone posts contact info, we don't have any way to verify that that person wanted his/her contact info posted on a public message board.

    We do clearly state this policy in our Membership Agreement, but if you have further policy questions or comments, it's appropriate to handle them by e-mail rather than posting in vehicle-specific discussions.

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  • danakdanak Member Posts: 3
    thank you. Sorry to ask for inappropriate info. First time user. I did find them via google. Their vehicle services do not apply in this area, however utilizing more traditional negotiations, the numbers have begun to drop
  • danakdanak Member Posts: 3
    Has anyone else who has test driven or bought a 2005 XLE noticed any irregularities in the shifting of the transmission. Specifically during hard accelaration between 30-40MPH. When we brought the test vehicle back we also noticed a rubber-type burning smell. New vehicle with 15 miles on it.
    Not sure if this is "break-in" issues or cause to walk-away
  • dreasdaddreasdad Member Posts: 276
    new cars will have pieces of plastic on parts and heavy grease on some areas that will get hot and "burnoff" the first 100 miles or so. Its normal and not a cause for concern
  • whsuwhsu Member Posts: 6
    Brought a XLE AWD pkg 9 for about 750 over invoice in connecticut (33000). The same invoice as fitzgerald at 32250. Nice van with leather and AWD traction control. The van should be nice in the snow. Hope the price was good :)

    wen
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