2005 and Earlier Chevrolet Impala

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Comments

  • teoteo Member Posts: 2,508
    According to some articles I have read, the Aluminum engine cradles are being manufactured by third party part suppliers....the two companies that come to mind are Ramco Manufacturing and Reynolds Aluminum manufacturing. While the engine cradle design could well be at fault, I think the problems are related to actual manufacturing procedures at the assembly line. I heard a comment regarding inconsistencies found on the engine cradle support welds that varied from car to car and now the TSB in reference to the reinforced Shim metal material. I think GM knows that the 2000 Impala/Montecarlos have a serious problem with the cradles, hence their little resistance towards replacing customer's cars with new 2001 model ones. The engine cradle is new technology for GM and most of the 2000 owners were the Beta testers or Guinea pigs of this new technology...sounds rough, but it looks like this is the way it is.

    Are the Canucks at the Oshawa plant looking at XXX rated websites while they weld the engine cradles??? I have no idea, but I don't think they have the time to do so many things at a time.
  • dmullinsdmullins Member Posts: 30
    Thanks Teo. I'm glad to hear the steering shaft corrected the problem. I haven't taken mine in yet to be checked out yet because the problems is so intermittent, I'm afraid they will never find it.
    I am waiting for it to get worse. I still have 10,000 miles before I hit 36,000.
  • teoteo Member Posts: 2,508
    Get the intermediate shaft replaced as soon as possible...don't wait until it gets worse.
    Best of luck.
  • teoteo Member Posts: 2,508
    The intermediate steering shafts (and other steering gear components for GM cars and trucks) are manufactured by Delphi-Saginaw steering systems.
  • tpkentpken Member Posts: 1,108
    The driver's bucket is powered and after three weeks of driving I find it is not as comfortable as I would like because of the shape of the bottom cushion. I don't think Impala is designed this way at all. I know the Intrigue is much more supportive.

    My preference has always been in every car I've owned to set the seat in its highest position (although I am 6'0) but this bucket does not go very high. The center of gravity as you sit in the seat is your tail bone because of the scooped nature of the seat and there is pressure under your thigh. It has not proved to be "uncomfortable" for my hour long commute but it's not what I am used too. Still, I am glad to have the floor shifter - tired of bench seats.

    You should spend some considerable time in both the bucket and the bench seat and be sensitive to where your center of gravity is to determine which is more comfortable. BTW - the cupholders in the console are unusable for 2 std car coffee mugs - holes are too close together.

    Ken
  • teoteo Member Posts: 2,508
    Yep, the seats of the Impala seem to be much more comfortable. My only gripe with the seat comfort in the car is the rear seat back which seems to be very upright and on the hard side too...but again haven't had much chance to ride in the back.

    How do you rate the rear seat comfort of the Bonnie?
  • tpkentpken Member Posts: 1,108
    I haven't used it. My kids say that they can't see well out the front though - combination of the raked back rest and the high front seat backs that include the seat belt mechanism.

    I do wish it was a 60/40 fold down arrangement rather than having just the center armrest pass through opening, although for hauling anything big I'd just use our Suburban.

    Ken
  • wvredimpalawvredimpala Member Posts: 5
    I started getting some free time from school and work,and thought I would check in. This is really different from the last time I was here, this is take some getting use to.

    Teo, sorry to here about all the troubles you are having, I hope everything works out.

    I have around 15K miles on my LS and everything is fine, except around Christmas I some steering troubles. The dealership had to replace the steering gear first and then the steering pump, but other than that everything else is OK.
  • teoteo Member Posts: 2,508
    Welcome back! Could you tell us what were the troubles you had in with your steering??
  • jeffreyw1jeffreyw1 Member Posts: 145
    Will you ever have instructions on your website for the removal of the pollen filter? I don't have a clue where this filter is located and I try to perform most of the maintenance work on my Impala LS as ability permits. Do you know how often this filter has to be replaced? I have not had the time to look for this information in the owner's manual. Thanks for any and all help. Have a great day!
  • dewdrops38dewdrops38 Member Posts: 41
    My Navy Blue 2000 went in today for steering jerks in and out of left turns. Hard to explain. They finally duplicated it, at 14,400 miles. I reported it at only 700 and some odd miles. Needless to say, its in my attorneys hands now. They said they're replacing the rack but it will not be in until next wednesday (maybe), so I went home with the car. I'm not dead yet. I dont want to be that much of a guinea pig :-(

    So, I'll just have to take my husbands Black Impala tonight :-)

    TEO, had they kept my car today, as they should have, it would have been 30 days out of service. I'm at 23 presently. I have a full plate, so its best that an attorney do my dirty work for me these days. I quit.
  • jeffreyw1jeffreyw1 Member Posts: 145
    I love your web site. It is very informative and straight to the point. I wish there were more car web sites like yours on the internet. Great job and keep it up!
  • discgolferdiscgolfer Member Posts: 72
    I have read at least 2 TSB's posted here, 00-08-111-004 and 00-08-61-003, however, when I go to NHTSA web site, and do a search on chevrolet, impala, 2000, I do not see these TSB's? Shouldn't I see them here? Can someone please help me find info on these TSB's? Thanks in advance...
  • hggrayhggray Member Posts: 24
    I was killing time in my dealership's show room this morning while they were changing my oil and filter. I wandered over to a kiosk that has large (like 3 feet tall) plastic multi-page display books on each General Motors product line they sell there. The Chevrolet display was open to a page in the Impala section and there you were, smiling out at the whole world! I guess the next logical step will be a neon lighted billboard of some sort....
  • teoteo Member Posts: 2,508
    These are the people responsible for the manufacture of the Aluminum Engine Cradle in both Impala and Monte Carlo lines. The following is a brief quote from one of their 'speeches' posted in their local website:


    "Together with General Motors, we are pioneering a new product

    with excellent potential -- the first, mass-produced, high-

    volume, all-aluminum engine cradle. Now in commercial

    production, it is going into the Chevrolet Impala and Monte

    Carlo. Our engine cradle offers significant weight savings, and

    reduces noise and vibration. It also provides an important

    safety feature. In the event of a collision, the structure is

    designed so that the engine falls forward and down, rather than

    moving back toward the passengers."


    If you want to read the entire thing, here is the link:


    http://www.rmc.com/corp/comm/pr/99/pr990511.html


    GM and Reynolds Metals Company 'Pioneering' on a critical suspension structural component...guess who are the Guinea Pigs my friends.....?

  • teoteo Member Posts: 2,508
    Number 00-08-61-003:


    http://clubs.yahoo.com/clubs/y2kmontecarloclub


    If you CAN NOT view the document, I would recommend to become a member of the "Y2K Monte Carlo" club in Yahoo clubs. Its completely FREE and in return you get great information on the Monte Carlo which also happens to apply to the Impala.


    Has any one attempted the fix described in the TSB????

  • teoteo Member Posts: 2,508
    Once you become a member of the Monte Carlo club, go the the "Photos" section and under warranty information link, you'll find the scanned pages of the TSB cradle repair. The TSB applies to both model year 2000 Impala and Monte carlo vehicles.
  • teoteo Member Posts: 2,508
    You might also want to update your website with the info provided on the engine cradle repair TSB.
  • night_owl1night_owl1 Member Posts: 760
    A how-to on the pollen filter is a good idea. Give me a few days to investigate that one.

    Teo, I haven't been following this group as faithfully as I should have. I've seen people mention a TSB on the cradle. How can I get a copy of it? Anyone know's what site I can use to find all the TSBs on the Impala?
  • teoteo Member Posts: 2,508
    Just following the link to the "Y2K Monte carlo" club in Yahoo clubs...then become a member....
  • shaminoshamino Member Posts: 60
    Tried and tried..but the Y2k Monte Carlo club won't let me in. They sent me a message saying I was a member. When I try to log into the photos section, it keeps telling me I am a "guest" members only section?

    Can someone just send me the TSB printout on the engine cradle?

    Regards,
    Shamino
  • discgolferdiscgolfer Member Posts: 72
    Teo, this link gets me to a web page, but I still see no way (link) to any TSB's? What am I missing?
  • teoteo Member Posts: 2,508
    Make sure you are logged into the yahoo clubs (your user name and password) before trying to access the 'Photos' section of the Monte Carlo club....sorry the TSB is copyrighted material and I can't post that in Edmunds...
  • teoteo Member Posts: 2,508
    Follow these steps:

    First, register at the Yahoo Clubs website..(Go to www.yahoo.com then select 'clubs'). Once there register as a new user...get a name and password.

    Once registered, click on the "Y2K Montecarlo" club link that I posted a couple of posts back and then proceed to register as a member of that club (Its FREE so don't worry about it). Once registered as a member, click on the "Photos" section and then on the "Warranty information link".

    In there you'll find the actual scanned hard copies of the TSB's for the rear wheel liners and the engine cradle shim material repair.

    let me know if you have any further problems.
  • night_owl1night_owl1 Member Posts: 760
    Actually I was looking for a way to find all the TSBs. The NHTSA seems to be hopelessly behind. The AllData site has more, but not the two in question.

    Other than making friends with your local Chevy dealer, anyone know how to get copies? Maybe go work for Chevy? =)
  • kissfan1969kissfan1969 Member Posts: 20
    You beat me to the punch about the TSB in my club.My club is open to anyone,regardless of what car they own.Any Impala owner is welcome to join!After all,they are cousins!


    http://clubs.yahoo.com/clubs/y2kmontecarloclub

  • dewdrops38dewdrops38 Member Posts: 41
    Magnuson-Moss Warranty Act Law Summary


    The Magnuson-Moss Warranty act is a Federal Law that protects the buyer of any product which costs more than $25 and comes with an express written warranty.This law applies to any product that you buy that does not perform as it should.

     

    The Magnuson-Moss law is a federal law gives consumers considerable rights in dealing with manufacturers of lemon cars. This law guarantees a car buyer that certain minimum requirements of warranties must be met, and provides for disclosure of warranties before purchase.

    Regarding "lemon cars", this law greatly affects the rights of car buyers. For any product which has a written warranty if any part of the product, or the product itself is considered defective, the warrantor must permit the buyer the choice of either a refund or replacement of the product.

    Law firms have argued successfully to juries that the lemon manufacturers should be given three attempts to fix the defect. Continued attempts to repair beyond the initial three should not be allowed. This is called the "three strikes and you're out" principle.


    A consumer may pursue legal action in any court of general jurisdiction in the United States to enforce his rights under the Magnuson-Moss Law. Attorney's fees based on actual time spent will be covered if the consumer does prevail.


    Due to this particular condition, there is quite a bit of financial pressure on the manufacturer to settle consumers disputes before going to court, as this would keep their expenses down.


    Editorial provided by: The Consumer Law Center, Lemon Law Attorneys


    http://www.consumerlawcenter.net/index.htm


    Thats where my attorney is going with things.

  • wvredimpalawvredimpala Member Posts: 5
    My steering would get hard at certain times, for example, when I would turn into a parking spot it would get really hard to turn. It did not happen all the time, so I took it to the dealer to have them face the rotors, and to ask them to check this out,which of course they could not reproduce the feeling. I then took it back about a week later and insisted they looked at it. They were able to feel it this time and replaced the rack and pinion. They called and said it was ready, I drove away and about five miles away it started doing it again. I took it back, this time they replaced the steering pump, which has seemed to fix the problem.
  • night_owl1night_owl1 Member Posts: 760
    Ok, updated the site with a new How-To page. Even though I didn't need to replace my filter, I did find out where it was and how to get at it. Check it out and let me know what you think.


    http://home.hawaii.rr.com/impala/

  • teoteo Member Posts: 2,508
    You are amazing! Great new section for the Air Pollen filter replacement! You should work for GM doing their technical writting! Great job and congratulations...you have the best Y2K Impala website in the business....;-)
  • larryhartlarryhart Member Posts: 23
    Frank , , Got the Cradle TSB off of Yahoo, thanks - - my dealer is still unaware of the prescribed fix. They've added extra welding to 4 cars & claim that this has worked, but I'm glad that I decided to wait for the official TSB fix.

    Do you know if the intermediate steering shaft problem has an associated TSB yet ?? Mine is definitely deteriorating and I can no longer postpone this fix. I used to feel the clunk/vibration when applying brakes during right hand turns (especially on hi-way exit ramps), now I feel it even when the brakes are not applied. The dealer couldn't replicate the problem, didn't see anything wrong visually. Now it's time for the Service Manager to test-drive the car with me.

    On a separate note, I followed your advice from a long ago forum and visted GM's Test Track at Epcot. Not only did I find it awesome, my 13 year old deemed it Disney's best attraction. Thx again . . . LH
  • teoteo Member Posts: 2,508
    Unfortanely, the Intermediate Steering Shaft problem doesn't currently have an associated TSB or Recall Campaign as of late. Based on responses gathered here in the 'net, it looks like GM has already replaced quite a bit of these shafts during previous months and yet most dealers are still kept in the 'Dark' when attempting to troubleshoot the steering clunks on customer's Impalas and Montecarlos. Your best bet right now is to print out the posts that make detail reference to the scope of the steering shaft problem, the symptoms and the final resolution. Get a hold of the Service Manager, have him test drive the car with you on board (Give yourself at least 30 minutes of test drive to make your visit productive) and then show him all the printouts with the posts that describe the nature of the problem and the solution in clear, concise detail (Steering Shaft part number, etc). Get on your dealer's case as soon as possible to get the shaft replaced...don't allow them to give you a hard time or send you back home. The Steering Shaft is a serious safety problem that compromises the reliability and functionality of the steering system. My suggestion would be for you to call the 1-800 Chevy customer service, open a new file case number and have them contact directly your Service Manager, this way you'll make it official about your problem with GM and the paper trail begins in case you need to escalate the situation further should the dealer refuses or fails to fix the shaft.

    Ditto for the Engine Cradle TSB...this needs to be treated as a "Secret Warranty" procedure as it is obvious that GM wants to avoid at all costs having to go to the media an issue a massive recall on the 2000 production year vehicles. Didi you see that in the TSB's cradle reapir procedure there is no mention whatsoever about adding or modifying extra welds??? It seems to me that the welding technique proved to be a failure and they had to come up with a cleaner looking 'bandaid' procedure of stuffing Shim metal material in between the cradle's rear/front supports and the insulator bolts bathed in a 'generous' coat of high temperature lubricant. It will be interesting to see if this TSB permanently fixes the problem on the 2000 model year cars and if this same technique has been applied at the assembly line for recently built 2001's....who knows?

    Be persistent with GM and your dealer to get your car fixed.

    I am very glad that you and your 13 year old enjoyed GM's Test Track ride at Epcot. I loved it! The speed and thrills are second to none!. Too bad that the lines are sooo long (Wife & I had to wait almost 1 1/2 hours to be able to ride together) so the best bets are to enter on the 'Single Rider's Lane' or get the "Disney's Fastpass" at least a couple of hours ahead of time to get inside the ride faster. Another problem Epcot has been having with the ride is that it brakes down several times during the day...we had to come and go at least 3 or 4 times before the ride was up and running again. I asked one of the gate attendants and he told me that 'Test Track' is one of the most complex and expensive rides in Disney's history...they still have some bugs to work out in the massive computer system and whenever a discrepancy is detected in the ride's controlling system it shuts it down automatically and begins a self test, self diagnostic mode..that's why you see the ride cars move empty along the tracks when the ride is down to the public.

    Our favorite parts of the Test Track ride are the 70-0 MPH hard braking tests with and without ABS and the neck braking 70 MPH acceleration test that takes the huge curve right outside the round building...wow!!!!!

    Good luck and keep us posted ;-)
  • jeffreyw1jeffreyw1 Member Posts: 145
    Thanks for placing the removal procedures on your web site for the pollen filter. You did a fantastic job describing those push-in type fasteners. I know if I had attempted trying to remove them without know what type of fasteners those were, I would probably have damaged them. Thanks again and keep up the great work on your very dedicated Impala web site.
  • bullfarmbullfarm Member Posts: 4
    Can anyone tell me if the dealership is required to fix things that are not actually broken yet? I have no problems with me 2000 Impala LS (6000 miles), however, I would like to get these things fixed if I can.


    Oh, and by the way, I love the site http://home.hawaii.rr.com/impala/Welcome.html this site is so informative and helpful that I almost feel guilty for not having to pay for it.

  • kissfan1969kissfan1969 Member Posts: 20
    This is a truly awesome site you have done!http://home.hawaii.rr.com/impala/Welcome.html I am going to add it to the links section in my Y2K Monte Carlo Club at Yahoo.Our cars are almost identical in the way they work and most of the stuff you have on there benefits my club members as well.Thank You for putting so much time and effort into your site,it is appreciated by many people!Who knows,maybe Chevy will give you a job!


    http://clubs.yahoo.com/clubs/y2kmontecarloclub

  • cookie01cookie01 Member Posts: 369
    As I've noted here before... Lemon laws vary from state to state. You can hire a lawyer all you want, but before taking that MAJOR and possibly expensive step, you need to go through your dealer and see what you can do to rectify the problem. I see people yelling Lemon Law on this board and others all the time. It's like sending divorce papers to your spouse for forgetting your birthday... Sheesh. at least give em a chance to get it right.

    Someone just a few post ago was wondering if a dealer would fix an item that hasn't broken yet.... WHAT!!!???? Come on folks. Millions of cars are made every DAY. There's bound to be a problem on a percentage of them. If you're one with a problem. Go and at least TRY to get it fixed. If you're car is running like silk (which mine is, BTW).. thank your lucky stars and ENJOY!
  • sweetpollysweetpolly Member Posts: 99
    What car did you decide on in trade for your "defective" impala?
  • lynn123lynn123 Member Posts: 1
    I was thinking about looking at the cheve metro.
    It is around 11,000 and has 42 mpg. I have looked at the focus's (sedan) and liked them but ford
    had high financing unlike sat urn's, who offer
    1.9 for 36 months. I considered the toyota rev for around 14,000 but trying to keep payments low.
    Anyone have any thoughts about the metro? Lynn
  • tpkentpken Member Posts: 1,108
    Seems I saw your (tongue firmly in cheek) posting over in Intrigue forum mentioning that you'd been won over to Honda. I can see you now - giving up that gorgeous (if flawed) Impala to drive home in a gunmetal gray Accord DX (manual windows and AM radio). At least you won't have any difficulty picking it out in the parking lot! heheheh
  • duraflexduraflex Member Posts: 358
    Big auto show in town and got to see everything I wanted.

    Compared the IMPALA all over again to LeSabre, Bonneville, Regal, Century, Sable, Taurus, Concorde, Grand Marquis, Crown Vic, Accord and Avalon.

    Then went upscale to Chrysler 300M, Olds Aurora, Buick Park Avenue, Cadillac DeVille, Lincoln LS, Town Car and Continental.

    Sat behind the wheel of literally dozens of cars, including others not named.

    Things to like about lots of them but would still choose IMPALA - regardless of its minor shortcomings. Definitely more car for the money than any of them. Example: A comparable Park Avenue with leather is over $36,000 vs $25,000 for the Impala.

    I was shocked to see that the very best big brother fully loaded Deville DTS is now more than $55,000!

    PS: The 2002 Thunderbird is AWESOME!
  • shaminoshamino Member Posts: 60
    I was wondering when it would be a good time to change to synthetic oil? I have about 13500 miles on my car so far. I have heard the synthetic oil is better then regular oil that GM gives you.
  • night_owl1night_owl1 Member Posts: 760
    I am glad you folks fing the site useful. It's giving me the opportunity and most importantly motivation to learn more about my car. I'm open to suggestions to new How-To pages. The only things I want to add is a dual exhaust and a CD changer. The exhaust system is going to have to wait until someone comes out with a bolt on kit. I'm not going to weld up a set myself, too much of a pain and since most people don't have access to welders, making a page on that isn't really useful. Also waiting for Crutchfield to come up with a plug in wiring harness for a CD changer. Wasn't a CD changer harness available as a factory option with the radio/tape player?
  • tpkentpken Member Posts: 1,108
    Did you happen to see the 49er Ford or the Chrylser 300 Hemi? Auto shows are such a blast!!

    Isn't it great to come out thinking your car is the 'Best of Show'! I always enjoy getting in the car for the ride home and feeling that satisfaction that comes with knowing you've got the best vehicle for your personal preferenes - particularly after seeing those window stickers.

    Best wishes

    Ken
  • scotsman93535scotsman93535 Member Posts: 40
    Regarding the engine hesitation/stumbling problem that many people are having with the Impala 2000.

    Yesterday my car went to the dealer for the 3rd time because of the hesitation problem. As always the test equipment shows my car is working, as it should. Unfortunately for new car buyers, if the test equipment shows no problem, then no repair will or can be done. The factory will not permit them to experiment. The factory makes these rules, but obviously not every problem is recorded by the vehicles computer. If you develop a problem and the computer does not detect it, you are pretty well going to live with the problem.

    The staff at the local Chevrolet dealer has shown concern over this dangerous problem but they do not know what to do. It is intermittent and never happens when they have the car.

    I asked that they check three things yesterday, Traction sensors, Crankcase sensor, and the oxygen sensor. I am not sure if they did this or not. Even if they did, the sensors may have shown good because of being so intermittent.

    They did place a recording device in my vehicle. I manually turn on this device. If I have a hesitation problem, I must push a button at the time of the problem so that it can be recorded. I have not had a problem for five days now so the recorder will be of little value unless I do.

    The recorder is programmed for different things. They now have it set to detect misfiring or gas related problems. If I should have a hesitation problem and it is not recorded, they will set it to detect the many sensors. This means that I will need to start over again.

    I sure wish that they could find the problem. It would certainly be a relief to me and I could pass the information along to others.

    Maybe others with this problem can get their dealer to place the recording device in their vehicle. If enough of us have the recording device installed, one of us might come up with a solution!
  • jijcojijco Member Posts: 49
    Hey, Nathan! Again, nice site! In case you missed it, Borla recently released a stainless steel exhaust system for our car. It is listed at about $950.00, but cabello found it at www.lgmotorsports.com for $725.00! It is not in the on-line catalog(just 94-96 Impala and other GM car products), but we both emailed them, and they confirmed the price.

    As far as the OEM CD changer, it is available for the radio/tape player, and is in the GM/Chevy Impala accessories brochure from you dealer.

    Like I said earlier, www.scosche.com has numerous products for car audio, including interface items for OEM/aftermarket. stereo products. I remember seeing a listing on the site to hook up a Rockford Fosgate CD changer to the GM factory radio. I'm not sure if it will fit on our radios, but just might. Could you research if the amp wire harness is either available from them or the dealer parts dept. I know they(scosche) has certain connector, but am not sure which one. I was thinking(sometimes do) if we could get that harness(both sides of the connector) we could possibly hook up an aftermarket. amp to the amp harness w/o butchering the factory wiring, and like I posted earlier, possibly use the other side of the connector as part of the amp bypass solution(proper connector with wires bridged) instead of Gerry-rigged wires just stuck in and possibly falling out like some people had experienced. It would be so easy to connect/disconnect the bypass fix, again without altering OEM wiring. Thanks. JACOB ------O~o
  • whippetcatwhippetcat Member Posts: 14
    Total price, including MV fees, tax, destination, blah blah blah, out the door--$22,883.20. Optional equipment includes: AM/FM CD/cassette; radio controls on steering wheel; and the Driver Information Center. The LS comes with a lot of things I wanted standard, so this made things easier. I can close the deal tomorrow (Monday)--please give me some feedback.
  • duraflexduraflex Member Posts: 358
    If the 49er Ford or the 300 Hemi was there, I didn't take notice.

    There was some radical new concept thing from Mitsubishi that was
    a cross between a Hummer, a station wagon and a luxury sedan.

    They also had about 25 top quality classic and antique cars from the
    1910s through the 1950s.

    The Buick Rendevous was there (available soon) and there was lots of
    interest in the retro-look PT Cruiser - interesting vehicle but with the most
    uncomfortable REAR seat ever in a 4 door car. The front seat was fine.

    Since I had limited time and there were 700 cars, I focused most of my
    attention on vehicles I might actually consider purchasing.

    The experience did make me feel even better about my IMPALA and the choice
    I made last exactly 1 year ago. I did notice that people of all ages were really
    checking out the IMPALAS and MONTE CARLOS - especially taller folks,
    presumably because of good interior size and headroom.

    Other than the 2002 T-Bird (or the 57), the only other thing there I MIGHT want to
    own would be the Buick Park Ave which I had never considered before. It is NOT
    the same as a LeSabre which I had considered. One problem - beside the $36,000
    sticker - are some nasty internal windshield reflections from its driver info projection
    system. Totally unnecessary feature.

    PS - I like your Bonneville seats better than my IMPALA LS leather.

    "Happy Motoring !"
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