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Comments
$1k for struts is outrageous, though. I don't disagree with having the dealer diagnose your problems but that doesn't mean you can't get quotes from other garages. You also don't have to buy OEM parts that are ridiculously overpriced...there are a lot of aftermarket performance parts that cost less than the standard OEM pieces. Buy the parts you know that you need off the Internet and find a shop that'll install it for a reasonable amount...you live in a big city so you can find at least one good shop.
I think you realize your mistake, though. A 5 yr loan on a 55k mile car wasn't a wise decision. Get through this loan and make a wiser decision next time. I've made plenty of mistakes as well...I'm leasing a new 325xi one year from now.
Thanks for the input and support, DS
Independents must charge to keep the door open and many actually pay the lead BMW technican more than dealers......why he is working there.....other overheads may be a little lower but they pay MORE for oem parts than dealer so they make less margin in that area......it is usually a fight to run a business if you charge more than $10-$15 less per hour and the same for parts!
Now for a change of pace, lets look at some actual data...
The PO of my E39 used a local BMW dealer to replace the front pads and rotors in January 2001
Parts:$304.87 Labor:185.00 Supplies:$14.00
Total:$503.87
My independent shop performed the same job in January 2003-using BMW OEM parts
Parts:$257.00 Labor:$120.00 Supplies:$5.00
Total:$382.00
Here's another comparison-same E39
Inspection II- Dealer:$578.43 February 2000
Inspection II- Indep: $208.06 February 2002
Here's a final example- from my E36/5
Inspection II- Dealer:$544.20 September 1998
Inspection II- Indep: $357.35 January 2003
It looks like I'm "only" saving from $120-$350 per visit. Makes sense to me.
dsjeepti makes some inconsistent statements as well-
He says that he goes to a dealer(and pays more) because they "should do it better (if at least right)" yet he complains about the dealer service.
He talks about the car "self destructing" while in almost every case the "destruction" is a repair virtually any car would need at the equivalent mileage.
Finally, he could save 10%-25% on parts and/or service by joining BMW CCA but he can't figure out how to get to the web site. Hint: It's www.bmwcca.org
That's my final word on this tired subject; I'll let the rest of you BMW 'experts" hash it out from here...
As for the quotes you so nicely dissected, you may be taking them out of context. I go to my dealer because I have not found an independent that does acceptable work. I am therefore more upset when said dealer F's up or overcharges (as you have so enlightened me). The "self destruct" issue was discussed on the virtues of leasing v. owning and what could (and did) happen over time. You even agree that eventually, if you're not mechanically inclined, repairs will start to add up and be expensive. Exactly my point. As for the CCA mention, I should have been more clear and said I was not able to get into the site to ask someone/anyone about an independent shop in Brooklyn, NY. Yes I was looking to get an answer w/o spending the $35 to join and then waiting 4 or so weeks for the # to get in. No one ever said you had to be an "expert" to participate in this forum. Sometimes a little support and understanding is all we are looking for (not to mention some solid advice w/o the attitude).
BTW, I DID join the BMWCCA today and am eagerly awaiting my membership info. Perhaps I'll finally find a local mechanic that won't rip me off and fix the car right the fist time, w/o a 3-4 week wait for an appointment:)
Sorry for long post, DS
Now, your situation was different; in your case I was responding to what I considered to be a broad generalization regarding BMWs-"Things start self destructing as you near 100,000 miles." You aren't driving a time bomb, you are simply experiencing the additional expenses that any car of that age and mileage will tend to incur.
FWIW, I purchased a 1999 Jeep Wrangler last May. Since then I've had to deal with a wet right floorboard, intermittent gauge operation, and a leaky radiator. I suppose I could have popped into various TH topic and told everyone what a junky vehicle Jeep builds, but I didn't. Instead, I did a little research on a couple of Jeep boards and obtained information that allowed me to repair the water leak and gauges myself for a total cost of less than one hour of my time and @$5 worth of parts. As for the radiator, I again used the internet to source a "blem" Modine unit-and had it installed by a local shop for a total cost of @$40 less than the cost of the D-C radiator alone. My point? Simply this: ANYONE in my position could have done the same thing. You just need a little determination and the willingness to do some internet research. Joining BMW CCA is a great first step.
Another question about cleaning the engine compartment under the hood. What's the best way of cleaning the section? How often should I clean it? Anything I should know to avoid damaging anything? Thanks a lot!
As for engine claening, you might try the Jim Powell method:
http://www.apexcone.com/TechProcedures/EngineBayCleaning/ArmorAll- - .html I use a variation of Jim's procedure on my 3er: I clean the cold engine with undiluted Simple Green, spray off, and follow with Lexol Vinylex. I am careful with the water spray and avoid spraying connectors and other electrical parts.
The other day I was cleaning my interior leatherette (2002 325xi) when I noticed a very small tear on the corner (towards the opening) of the passenger side door. It seems to be a clean cut and for the life of me can't imagine what would have done it. I have two questions:
1) Has anyone had any similar problems? What I am asking is could this be a 'defect' in the leatherette? I don't think so but figured I ask. We have two older bmwers and this has never happened.
2) Does anyone know whether such a thing can be repaired? Any advice would be appreciated
Thanks
Thanks for your input.
However, I think I am starting to experience some post sale problems. I have found that there are a lot of very sincere and knowledgeable people on this site and I would really appreciate your help with the following:
I ordered the car on 2/27/03 and the sales guy told me he would schedule the car for a March build and I would get it by mid April. On 3/7/03,I received a call stating that it could not be built until early April and that I could expect delivery in the second week of May. I was told that the residual would be reduced to $24,442 but my monthly payment would go from $440 to $452 per month. Now this really ticked me off and I was going to cancel but I let it go for now. I do not intend to pay the additional $12.00 per month. I asked for a tracking number on the new car and he said he would get it to me the following week. The following week I had my wife call (on 3/13/03) for the tracking information and he pushed her off until the next week. I intend to go see him this Monday and find out what is going on. My question is how soon can he get a tracking or production number and shouldn't he have it by now? If he gets me the number, how do I go about getting information on what stage of production my car is at? In years past, on two other occasions, I have been painfully screwed by other sales types and I have become very skeptical about what they tell me. I have no problem cancelling and getting my $1000 deposit back and then I will raise all kinds of hell with the dealer owner, BMW Regional and the consumer agencies. Am I being paranoid or have I reason for concern? Any advice at this point would be greatly appreciated. Thanks Dan
In my book, after the dealer and I reach and agreement, the only change to the contract is either one of us has the right to cancel the order, unless agreed to the by both.
I have an '03 325i, sports package w/ power seats. After two weeks of ownership, I would hear a tiny squeak on the driver's seat when I sat down or got up. But this squeak was only occasional. Now, 2 1/2 months into ownership, the squeak is still only occasional, but more and more frequent.
I called BMW Honolulu and was told that there are no springs in the seats and they couldn't help me. I live on the Big Island and we don't have a BMW dealership here.
Although this situation is extremely minor in comparison to other postings here, I would be most appreciative of any feedback.
Mahalo!
If I ever do find out the culprit of the squeak, I'll be sure to let you know.
Happy Driving!
alyson
I put my hand around the headrest as I was driving home tonight and actually noticed the headrest vibrating a lot whereas the driver's side did not (not sure if that's because I was sitting in the drivers side and there was some compression going on...anyway....)
Dealer looked at, did really nothing, and said you can't put it past 45 degrees. If I had to guess, my seat is at 80 degrees, so that's not the issue.
Anybody else have this issue, or know where to look?
Thanks,
Ansel
I'm not suggesting these rattles aren't real, but in my case it was the stuff that was rattling making it seem like the components were rattling. I found that stuff on the seats rattles, making it seem like it's coming from the posts.
If your air doesn't blow ice cold after you press the snowflake button, bring it in. I keep the air at 69. Set the recirculate button to the position, where a green led is light on the left.
The softer/louder noise you hear is the automatic air distribution system.
1. The sensor panel showed the front passenger headlight low or out and then the next time I started it it showed the rear driver light low or out. I checked the lights and they appear to be working well.
2. I went to open it up and found that although the lock popped up, the driver door wouldn't open. I got in on the passenger side and re-tried from the inside but it still wouldn't open. It took about 5 minutes for it to eventually open up on its own.
Anyone have these problems? BTW I absolutely love everything about the car.
Since the car has only 18k, I'm not too worried, considering BMW's 15k service intervals. The car is being offered at a sweetheart price. If I pick the carup, you will be sure that it will be watched over carefully. Thanks for any advice.
Sounds like a typical auction "mystery car". Perhaps another dealer serviced it?
Anyway, might be a good deal. You can only investigate as best you can and then rely on your own common sense. You have to look at the car and listen to what it is telling you. Don't "want it" so bad that you forgive all the danger signs in other words.
Shiftright - Actually the dealer I spoke to checked the BMW national database and saw no service done.
bmwguru - actually full maintenance is covered for 3yrs/36k. I believe the rotors should be covered too, based on what I've read about other owners experience.
Anyone recommend a good dealer service dept in NJ?
Another question I have is regarding the balancing weight on the tires. I had a conversation with a mechanic at the tire shop. He said that BMW should not have put the balancing weight on the outside of the rim. Given BMW's rim design, it should be put inside the rim. It's both more pleasant to the eye and technically the better way to balance the tires. Is it really true?
Thank you!
For recalls, you should be able to have them addressed since the car is only a 2001. I'm not sure how this works, but I thought recalls were independent of the warranty period. I could be wrong though. My 2002 needs to go in for a recall just announced at the end of March. But I'm due for my next inspection anyway, so I'll take care of it then.
As for the balancing, I thought weights would go on either side of the rim, depending on how the tire balanced on the machine. My Jeep has some weights on both sides of the rim (inside and outside). My 325xi has a couple of weights on the outside, but when you're going 80+ mph, nobody can see them anyway.
-Paul
By the way, I believe that a good tire shop puts the balancing weights on the inside, but it seems that few do this. I don't know why? Why not hide the ugly little weights? My friend with a classic Corvette insists on putting the weights on the inside, and they do it.
I purchased a CPO 2000 323i about 2 months ago. Recently, my windows have been making a creaking noise that seems identical to the problem the Edmund's editors experienced with their Long Term 328i. It creaks when I roll it up or down and after being rolled up, it will continually creak every few minutes, especially over bumps. Has anyone experienced something like this before or knows what is going on?
Thanks,
ajl1000
BTW - I read that there were recalls on the 2000 3-series, but I wasn't sure how to check if anything was done to my vehicle. As I bought it used, I didn't know if the previous owner had had any work done concerning the recalls. Can anyone tell me how to check?
-Paul
Thank you for any information.
Seems to be a fair number of 325/330xi owners on this bd, has the AWD been a problem?
Thanks