GMC Acadia Transmission Problems

justhit

My 07 Acadia AWD with 80K miles just having the same transmission problem not shifting. I don't want to waste my time going in the dealer after the things written in here about what GM had accomplished in solving the problem. Any new leads?

billy77

Having the same issues with my transmission. Left my wife and kids in a life threatening situation. How long does a usual replay take? The dealer my vehicle is at is calling and basically acting like a sales person. Also do GM warranty their recalls?

intrigued66

Went and test drove it, it shifted irregularly and the steering wasn't right. I know the 6 speed trans needs to learn my driving habits, but this wasn't a new car and I highly doubt the previous driver caused it to shift like that (problems I've read about is how it was). I passed and we ended up with a Toyota Rav4 4 cylinder AWD.. I really like the comfort and styling of the Acadia.

scottmay3

Make sure that you go to nhsta.gov and file a complaint. The issue here is that GM has used substandard transmission parts that may leave you in a precarious situation.

Regardless, there is no recall. Your continued filings and letters would be the source for that to happen. If you are out of warranty, Sarah will make you feel a bit better about the situation, but little to nothing will be done and there is no consistency among complaints and resolution. It's the luck of the draw.

If they repair out of warranty, you'll get a 12 mo/12k mile warranty. Lot of good that will do you. The repair is less than 3 days.

gmcustsvcsarah

Good morning billy77,

It sounds like you've sent an email our way already? If it has been more than two days, I would suggest resending and I apologize for the delay. If you have not sent an email to us, we're happy to check into this further with you if you would please send us the following information at socialmedia@gm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.

Sarah, GM Customer Service

krehbs

Well, it looks like my '07 Acadia has the dreaded transmission problem. . . Dealer just told me that I'll need to drop $3,700 on a remanufactured transmission. Didn't think I'd have to replace the transmission with only a little over 100k miles, but after reading through some of the comments on the forum, seems there are many of us out there. I'm sure I'm not the only person whose money tree isn't producing enough to handle an unplanned $4,000. You'll be seeing my email soon, Sarah!

kevin14120

Transmission went on '07 Acadia 4 months after 5-year warranty expired but only 53,000 miles on vehicle. If you contact GM Customer Service you are wasting your time. Very well trained in pacifying but will not provide any concrete help unless you ask for supervisors, and even then it is more of the same. Took me 3 "Supervisors" to get to the level of "Regional". No idea who the Regional Rep is for Niagara Falls, NY area but never had the courtesy to contact me and had his associate, poor girl, do it for him, extremely unprofessional. If you are seriously considering purchasing an Acadia, be sure to read all the posts before making a huge mistake, and do not expect GM to stand behind their product. I will still buy American, though never another GM vehicle, and I will also never again question why a person would buy foreign.

jjthk

Final follow up to all the problems I had with my transmission and pending steering rack replacement. After the second transmission rebuild failed after 2 weeks, I finally got a GMC rep involved to get GM to finally put in a new transmission under warranty. So the transmission seems to be OK, but what happens when I get 50-60K miles on the replaced transmission? The rack and pinion steering unit leaks and makes noise now and would also need to be replaced, but would not be covered.

My wife & I have no faith in this car and worry every time we need to make a trip more than an hour from our house! Sad considering what we paid for this vehicle! We decided to trade the Acadia in (took a bath on this, car doesn't hold it's value well at all) on a Lexus. Sorry GM, you should have owned up to the problems with this vehicle and done a recall!! Never buying GMC again.

gmcustsvcsarah

Good morning krehbs,

We look forward to receiving your email; while we cannot guarantee up front what the end resolution will be, we will certainly explore every avenue open to us.

Kindest regards,
Sarah
GM Customer Service

rbahnsen

I spent 3400 out of pocket with no help from this site. I have asked several times to start a claim for me, but was told my car's age (5yrs) and mileage (130000) they would not be able to help.. Kinda sad actually because my loan is for 6 years and my car has already had to have the timing chains replaced in May of 2011 and now the transmission went out this year on t top of others things that have gone wrong with my Acadia.
Soo here is a direct number to customer service reps who will help you make a claim and send it to a district specialist to see if they can help in any monetary way no matter how old or mileage your car has.. Try it and see if you get anywhere I am expecting a call back Mon-Tues from the district specialist.
1-866-790-5700. Also told the customer service rep I am giving this number out so expect many calls about this issue!!
Have a great day everyone

rbahnsen

Anyone that needs the direct number to a GM service rep who will help you make a claim for the transmisson problems we all seem to be having it is 1-866-790-5700.
I called and they took all my info down and have a district specialist reviewing all the details.

Have a great day and the more people that call then maybe it will force GM to recall the transmission and save all of us thousands of dollars out of our pocekt for their cheap parts!!

kdennis76

I have had my Acadia since February 2011 and have had many issues with it. It drove GREAT for the first few months, then my engine light came on and my remote start wouldn't work, took it to the dealer and they wanted to charge me $200 to see what was wrong with it, I ended up not having to pay it so they told me a list of things that the vehicle needed.. over $3k worth of work, but said it wasn't covered under warranty, so I called GM and they ended up having a recall on what the issue was and they fixed it no charge. The dealership had my vehicle for 15 days, which they said would only be a 3 day fix, called continously and found out that when they replaced the timing chains they order the wrong parts, had to wait on the correct ones and got them in, and put my engine back together and my vehicle wouldn't crank, they had to redo it all and still had problems, they finally got it put back together and I went and picked up my vehicle, immediately when I went to make a turn the steering would lock up and my vehicle would act like it was going to cut off, I called the dealer and they did nothing, drove for a few weeks and the engine light came on and Onstar said it was the emmissions system, called and made an appt with the dealer to fix and before I could get it to them my transmission decided it didn't want to change gears and was stuck in 1st with my kids in the car on a busy highway. This could have been fatal for me and the kids, why hasn't GM fixed this issue with these 07 Acadia's?? I have read that most of the 07's has had this issue.... I paid $27+k for this vehicle and had had nothing but problems. I LOVE this vehicle but I can't afford to keep paying to have things fixed that shouldn't be breaking so soon after purchase. All I want is my vehicle fixed. My family and I have been buying GM for 30 years but I am ready to break the relationship and just go with a Cheverolet. HELP

gmcustsvcsarah

We're sorry to hear that you've had so many difficulties with your Acadia, kdennis76, and to hear that your family's safety may have been jeopardized.

If you would like for us to check into this further, please email us at socialmedia@gm.com with more details about the situation (including your name and Edmunds username, phone and address, the last 8 of your VIN and mileage, and the name of your involved dealership).

Sarah, GM Customer Service

kagray922

Bought my 2007 Acadia brand new. As of this message I have a little over 63k miles on it. Started experiencing what I think are transmission issues. I press on gas pedal and truck hesitates and then jumps before accelerating. Also, when backing up I have to use a heavy foot to get it moving and it bounces while it does back up.

I've called the 1-866-790-5700 number to be advised that my warranties expired and there are no open recalls for my vehicle. Was advised that I need to get a diagnostics done and call them back with the results.

Reading all of the posts of like problems has me really concerned. With numerous comments of this being a known issues with this product I am concerned that GM is not being more proactive in dealing with the concerns.

Right now my vehicle my is stalling while I'm at a light what if it was happing while I was driving? I don't want to even think what would happen.

markmatz

After my $3300 transmission bill and my liftgate breaking, I got GM to call me. They offered a $2500 discount to buy a new GM vehicle. What a joke! I don't want to spend more money to buy a new vehicle. I want someone to pay for horrible manufacturing.

gmcustsvcsarah

Good morning kagray922,

If you would like to forward us either your Service Request number (71-**********) or the last 8 digits of your VIN so we can check your case for any updates, we'd be happy to do so. We can be reached via email at socialmedia@gm.com

All the best,
Sarah
GM Customer Service

rterrell1

We have an 07 Acadia. No trans. Problems yet. However we had problems with the steering column when we purchased the vehicle. The dealership installed a new steering column. The thing is still making a noise when we turn the steering wheel and it sounds like something is loose in there as well.

Another problem is that there is a loud knock every time we turn the car on and then pull out to go somewhere. Sounds like its coming from the braking system. Dealership said its normal.

Doesn't the transmission have a factory warr. On it?

gmcustsvcsarah

Good morning rterrell1,

If you would like for us to get you more information on your powertrain warranty (exact date and mileage of expiration), please send us the last 8 digits of your VIN at socialmedia@gm.com

Sarah, GM Customer Service

lyndawag

My 2007 acadia with 66,000 miles is jerking when it gets to 20 mph. Brought it into the dealership today and was told nothings wrong with my transmission and said it was carbon build up and tried to sell me a induction service for $160.00. I am no mechanic but even I know this is a ploy. After reading several forums I see I am not the only one having these problems. What should I do, I have 8,000 miles til my warranty runs out, need answers now on what should I do next. Thanks

gmcustsvcsarah

Good morning lyndawag,

If you wanted for us to check into this with you and your dealership further, please contact us via email at socialmedia@gm.com with additional information (include your name and Edmunds username, phone and address, the last 8 digits of your VIN and mileage, and the name of your dealership).

Sarah, GM Customer Service

jpf

Get a second opinion and try another dealer. Good luck.

ddbsc

We have a 2008 GMC Acadia SLT and we recently had to have it towed on a trip back from PA to Maryland. It was slipping and not shifting into gear. We have 94500 miles on it so I was a little relieved that it happened now while we were under 100000 and the 5 year. Somehow after our past experiences I knew it wasn't going to be that easy! We are now being told that we are 1 month and 1 week over our warranty! Why am I not surprised GMC?!?! After reading all of the posts about transmission problems I can assure you that out next vehicle will not be another Acadia! We have had more problems with it (that NEVER seem to be covered under the warranty) than we have ever had with our 2001 Ford Explorer that has over 250000 and runs better than our Acadia! I am beyond furious! 1 month and a week...REALLY? It's a 2008!

rbahnsen

It is absolutely ridiculious and even more that GM will not own up to the fact they need to recall these transmission.
I wish someone would start a lawsuit against them. I mean there is how many of us on here complainin about the cost out of our pocket and yet GM is not doing anything about it!!
I too had a ford windstar with over 200,000 miles on it that I traded in for my 2007 Acadia but I will NEVER EVER buy a GM vehicle AGAIN after all the trouble, hassle and out of pocket cost I have incurred with trying to kepp y Acadia running..

tnacadiaowner

I have spent over $5000 in the past month on my 2007 Acadia on transmission problems. It acted up while on a trip to PA on Sept 25 and left me sit on the side of the interstate. Transmission was slipping and bucking and when I pulled off the road, it would NOT go forward, only in reverse. Had it towed to nearest GM dealer about 40 miles away on a Tuesday afternoon. They tested the computer on the dash and said it needed a new catalytic converter. took 2 days for the part to come in. Friday afternoon late i pick it up, they said they had test driven it (hard to believe). Next day I start out for trip back to TN. Car acted weird. 60 miles away the Check Engine Light goes back on. I call the GM dealer who did the work, since it is Saturday, he tells me to drive on to nearest GM dealer or AutoZone place to check it out. I continue driving to TN as I don't see any GM dealers on my way and don't want to hang out of town more days. So I drove 820 miles that day back home to TN with the car not working right. Can't pass anyone, won't go over 65 mph, is really scaring me. So I get home and take it to my local GM dealer a few days later, wait for testing. They tell me that first GM dealer in PA replaced the WRONG Catalytic converter and that I need the other one replaced. First GM dealer admits they made a mistake and did reimburse me $967 in about 2 weeks for that one. Local GM charges me another $1000 plus I had to rent a car for a day to replace the supposedly correct one. Pick it up again. Pack it up and leave for week long business trip and it brakes down about 225 miles away in GA this time. Doing SAME THING it did on Oct 15 as on Sept 25 ! bucking, slipping, now it won't go in reverse. Towed to nearest GM dealer in Dalton GA who tells me it needs a transmission. I had to rent a car to finish my business trip (cost me $300 for 5 days), then return 5 days later to pay $2200 for a rebuilt transmission. So evidently it never needed EITHER of the two new catalytic converters cause they did not affect the way the car ran whatsover! No lights on the dash when it broke down in GA.... is there no test for a transmission? When I tell the first place that it won't go forward, isn't that a clear sign it is transmission problem? Why didnt' either of the first 2 GM dealers find the transmission problem.? I know very little about cars but I knew something was wrong with the transmission! car had 89.000 miles on it when I replaced the transmission. I spent $2000 on parts I did not need, two rental cars and the car still runs crappy. The transmission is not smooth like it should be - it is hesitant at low speeds and I don't trust it. I really don't trust GM service at all... I feel totally ripped off. How do I contact the GM Zone office to file a complaint before I talk to an attorney? The info on line for a zone office in Memphis is not a valid phone number.
I had a Buick Rendezvous before the Acadia and its transmission went out at 83K miles so obviously GM is not building good quality transmissions anymore. And before the Acadia transmission problem, I had a water pump go out and it cost $2000 to replace this past June!

gmcustsvcsarah

tnacadiaowner,

We're very sorry to hear that the initial repairs (catalytic converters 1&2) were not the correct solution and that you were so inconvenienced by this ordeal. If we can open a Service Request for you to check into this situation further, please email us at socialmedia@gm.com with more information (including your name and Edmunds username, phone and address, the last 8 of your VIN and mileage, and the name of your dealership).

Sarah, GM Customer Service

gmcustsvcsarah

ddsbc,

We're sorry to hear about needing to have your vehicle towed back home from out of state. If we can look into this situation further with your dealership, please contact us at socialmedia@gm.com (include your name and contact information, summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).

Sarah, GM Customer Service

tnacadiaowner

Sarah: I opened a file with the GM 800 service number on the GM website. I am waiting to hear back from her in the next few days. I did forget to tell the woman I spoke to about the $2000 water pump repair this past June which seems very expensive to me.

cavemaneats

We bought a brand new 2007 Acadia Fully Loaded for roughly 40K back in 2007. We were excited and happy to be contributing to the American brand, Made in USA, etc. Previously we were Toyota and Honda owners. Anyway the Acadia is a nice looking car but it has been one problem after the so far (2012) and just out of warranty - yes we bought the extended package unfortunately they did not offer anything longer than 5 years.

Electrical System / Computer System -
Issues! We have been left stranded on more than one occasion with a car full of kids. The entire center console at times does not turn on. Power cycling the car fixes it sometimes but not always. Several times we have taken the keys out and the car was still running. Other times the car just would not start (no reason). We had it fixed several times under warranty but still no permanent solution. We are out of warranty now and it still happens. Very frustrating.. I read many blogs, internet sites, etc. and found this to be a common occurrence with Acadia Model. Each of these repairs is in the $500-$1500 range

Transmission – Stuck in 3rd
Issues, and the reason that I am writing now; We just fell out of warranty, not because of miles (only 69,500) but 5 years is up. Anyway, the family was loaded up for vacation and was driving down the interstate when suddenly pushing the gas pedal does nothing except send the RPM’s up. We start decelerating and people are honking at us, our family is at risk due to a transmission failure. A few moments of no gears, I shift into neutral and back to drive, nothing, back to neutral and then the car engages in 3rd gear and we drive down the highway in “Neutral” position but stuck in third gear. We make it to a rental car place and have the car towed to a dealer. The dealer lets us know the car needs a transmission repair assembly at a rough cost of $3700. I am shocked at this, being a new car and all. I expect it to last at least 150-200K and be free from defect. After getting back from vacation (car still at dealer in another state) I do some research and find that this is a very common issue. Even found a web site that had average mile ranges that this occurs and the average repair cost and we are right in the range shown.
GM to this date has not resolved. I asked the dealer service department to call GM and discuss our numerous issues and see if they would come up with a plan, there offer was a $1500 credit toward a new car.. Do they think someone would really buy another car from them if they won’t stand by the one they currently sold? I feel GM should claim these two issues as recalls and own up to the issues that are well documented on the internet forums, blogs and web sites.

gmcustsvcsarah

Good morning tnacadiaowner,
I'm glad to hear that you've connected with Customer Assistance already; keep us posted on your progress!
Sarah, GM Customer Service

gmcustsvcsarah

cavemaneats,
It looks as though you may already have a Service Request going with Customer Assistance - if you could forward us the last 8 digits of your VIN or the file number (71-**********), we could check into that further for you.

Sarah, GM Customer Service
socialmedia@gm.com

cavemaneats

07 Acadia with transmission Issues and Computer Problems still..
VIN – xxx7J159535
Update – After discussing with customer care GM is providing roughly $2k in assistance to get the car repaired. This is great news however the faulty transmission cost me another $2k is expenses to get the repair complete and square up with rental company plus I had to miss a day of work to drive up and get the car from the out of state dealer where it broke down and left us stranded on vacation. I am really not satisfied with this resolution. As you can tell from reading the various internet posts, the GM Acadia transmission is faulty at best and should absolutely not need to be replaced at 69K miles. It needs to be recalled.
Our 2007 Acadia has been in the shop roughly 9 times since we bought it for electrical issues, and now for a new transmission. It has left my family stranded three times with the need for a rental car twice.
At the end of the day I have a $40K 2007 GMC Acadia that is unreliable and GM won’t even have the district service rep call me back. I mean when you spend that kind of money on a car you expect it to work well. I had a $2k Honda with 250K miles that gave me less problems.
This car is not reliable, I don’t feel confident putting my family in it for fear that they will get stuck somewhere. GM has not currently shown me that they care. IF they do step up I will put a follow up on this board and left you know.

Perhaps some letters would help, not sure how to proceed. At the end of the day I just want my car to be reliable.
http://www.theofficialboard.com/org-chart/general-motors

zewman

I own a 2007 gmc acadia. Bought it brand new from dealership after having a terrible issue with a 2005 gmc envoy we bought new. Should have learned my lesson the first time! After owning the acadia for one year the engine had a "misfire" and 2 months later was found to have a cracked block and problems with a cylinder. It was in the shop for roughly a month being worked on and getting a new motor. All the while I was making payments, along with paying for xm and onstar services I couldn't use. Roughly a month later I had 2 power steering pumps replaced, and the ac unit completely went out and had to be replaced. In 2008ish we took it in for the reprogramming of the computer to adjust the shifting and it has never seemed to run right since. It was a very intermittent issue, usually happening once a month or so and could never be reproduced on demand. This week the transmission went out. We have 86k miles on the vehicle and warranty was out in May! Seriously, GM how can you expect to stay solvent when you can't even stand behind your own products. A google search by anyone will come up with thousands of posts regarding wave plate issues in the transmission of these vehicles. (and thats what is wrong with mine) I believe it is time for gm to "step up to the plate" and take care of this issue! It is extremely costly to the customer, not to mention the headaches involved! I can guarantee no one in my family will consider a gm if this problem is not resolved appropriately. And this is a trickle down effect, my children have been directly affected by this (ie: not having a vehicle for me to drive and being stranded) what do you feel their lifelong perception of gm is? If anyone agrees please feel free to comment... I expect normal wear and tear repairs, but a new motor and transmission before 90k miles is totally unacceptable to me and it sounds like a vast majority of other people also! Ironically gm doesnt suggest the first tune-up until 100k miles. Funny Ive had to replace a transmission and motor before its first scheduled tune-up.

gmcustsvcsarah

Hello zewman,

We're sorry to hear that the transmission went out on your Acadia; is the replacement completed at this point or still in progress? If the latter, and if you want for us to check into the situation further for you, please email us at socialmedia@gm.com with more information (including your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).

Sarah, GM Customer Service

scottmay3

Please ensure to file a complaint at nhtsa.gov. Its really only through a collective effort that GM will respond via a recall. If you know anyone else who has experienced the issue, encourage them to also file a formal complaint.
Thanks

zewman

I have already filed a complaint with the nhtsa. The transmission issue is a huge safety concern and even after it is replaced, I have to wonder if it will happen again in another 50k miles. The gm district rep is coming to examine it on tuesday and will have an answer to the situation on tuesday. I will update when I know more... Best I can say to anyone with an acadia is buy a good extended warranty, trade it or start saving now because its approx a 3500$ job! Ridiculous for a company that prides itself on "quality".

lyndawag

I have a 2007 Acadia experiencing transmission trouble also local dealership is giving me the run around also. I sent a e mail to GMC already and they gave me a case # and told me to try another dealership. Now I am trying to file a complaint with nhtsa but I am having trouble with the form it won't send, I will call them in the am. Courious to see what your outcome will be hopefully we can force a recall!!

zewman

I sent my message to nhtsa both by email and I called and spoke with a rep and was given a case number to check online the day I talked with them. I feel fortunate to have a dealership who we have dealt with for several years and know quite well. It seems when you buy new vehicles the service managers and mechanics should not know us by name, but I guess that is what gm wants. The district manager for gm called yesterday and said now that they will make a decision by Wednesday night and call us by 7pm. Not sure what takes so long, they have already issued a bulletin to the gm managers on March of 2011 that there is a problem with the wave plates and transmission failures. Its just sad that they don't stand up for their mistakes! This is so frustrating, but Im not giving up.

holdforda

I too bought my 2007 GMC Acadia brand new off the lot 40k plus some. Its fully loaded to include the heated windshield whiper fluid that I can no longer use because of a recall!! I bought this car this way because I was not going to get another car until my yougest of 5 children was out of school.

I too have had problem with my sunroof leaking. For the longest time we could not figure out how the passanger floor boards were always wet! Reading this now I know why. Our problems started 6months after buying it with electrical.....

Front door locks would not work it was still under warrenty they did fix that. (Mind you this is after several times of taken it to the dealer to be fixed)They work most of the time now. Less than year later my back door locks stopped working and my GPS. Took it to the delearship and of course NOT UNDER WARRANTY any more. Cost per door 250 dollars Oh and to fix the GPS 1200. Mind you they told me it could just be the NAV CD that I should buy a new one. The new CD 250 to see if thats the problem?? I asked if they had a CD that they could put in it to make sure so I don't waste 250 on a new CD and they said no, we only have CD's for the cars we have and can't use one in your car. REALLY!!!! So my 5 kids and husband have been living with always remembering to lock the back doors when we get of the vechile and having to wait for the driver to turn on the car so we can roll down the windows to unlock the doors and no NAV system. Our thought proccess was we will get it paid off then fix the stuff once its paid off. WORNG!!

Now we havd transmisson problems and traction control and stablization issues. Now I do have high miliage on my vehicle because like I said not only does it take me to and from work but I have 7 total in my family so we go everywhere in my car, but I had mantiance done and should not be having these issues. I called the dealership about the traction control and stablization issues and they said I could bring it in but that they would charge for looking at?? I know the transmission is not working right I have friends who work on cars and tell me its only a matter of time before it going to go. But because of how difficult it is to work this model car they don't want to run the risk of doing it themselves. (I mean when you have to take the tire off to change the head light!! YOUTUBE that and did it myself or that would have cost over 50 at the dealer)

This is not fair when you buy a 40k plus car you expect it work longer than 6months and you don't expect to have major issues as we all have. I Know there are alot of people in my same situation and money is very tight and christmas is in 2 months who has an extra 3700 to fix a car that souldn't be broken? And of course to top it all off we stopped going to the dearship we bought the car from and took it another dealership and now that has gone out of business. So back to the old one that gives me the run around!!

My husband and I both are in law enforcement and it scares us to death when we see an ACADIA on the road. We know that at any moment it could cause an accident and cost lives!

GMC please help us this is not just us wanting something for nothing we want our cars or else we wouldn't have spent 40k plus for it. It truly saddens me that you are an American company and are refusing to help the very people that BAILED you out!!!

Anyone out there with any suggestion please please help us!!!! :lemon:

gmcustsvc

Good morning holdforda,

We're sorry that you have encountered so many troubles with your Acadia and would be willing to check into this further with you. Can we please have you email more information to us at socialmedia@gm.com (including your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).

Sarah, GM Customer Service

gpettit

I have had all the same problems as you except for the door locks. It's ridiculous that we have all spent so much hard-earned money for such a poorly made product. Why should America bail out the car companies?! We're already paying a lot for an inferior product!

holdforda

I agree! Like I said I am so disappointed As I type this out my husband and I are trying to find some way out of this mess. I guess I will email my info like they asked but I just want my car fixed not a new one :mad:

holdforda

I sent info to you.

holdforda

That's where I am I don't want to pay for a diagnostic I know it's the transmission. So I pay what 100.00 for them to tell me?? This is crazy!!

08unhappygm

This girl is one unhappy GM owner...I've had this 2008 Acadia in the shop for numerous issues...power steering of which the dealer replaced the pump (34412 miles)...still had problems, brought to a different dealer later down the line and they took it apart and got "air" out of the line. It seems to be ok now. Both front struts had to be replaced due to rattling in front end (55094 miles). Now for the transmission. At 34412 miles (I had only had the vehicle 2 years) engine light came on. Dealer claimed it was a valve, made the repair (joke) and sent me on my way. At 55094 miles a little over 2 years later, car wouldn't go into reverse, had a whining noise and had a shift delay. Take it to a different dealer because the one in my town says it will be 6 weeks out on repair for transmissions. They pulled all the codes (there were about 5) and found the reverse wave plate broken. They replaced it along with 3-5 clutch housing, resealed and cleaned transmission, and flushed cooler. Now, here I am again at 68000 miles, car sluggish, shift delay and engine light on. Took to Quiet Zone for him to pull the code...guess what? Surprise! Transmission again. I have an appointment next Tuesday to bring the car in to the dealer.
Oh and we won't even mention the AC that flickers on and off on it's on accord. Haven't brought up that issue with the dealer yet.
Reading through all the posts on this forum, this is RIDICULOUS! These transmissions should be under recall...heck, from what I'm reading, the whole vehicle should be recalled! I mean really?! You pay almost $40,000 for a vehicle and have transmission issues after 2 years? A new car should not go in for repairs. PERIOD. These cars are lemons. I hadn't bought American made in years until I bought this vehicle. This confirms my fears. Rest assured, I will NOT buy another GM. This is just sad...

zewman

Gm district rep called yesterday they are offering some compensation for transmission. He also said if gm does a recall on this they will reimburse our out of pocket expenses. All I can say to anyone with this issue is to be persistent with gm cust service, file a claim with the Nhtsa and keep all your receipts. I've once again been 2 weeks without my car waiting for gms approval and now it will be another week for repairs. Luckily we work with an excellent dealer service manager, although they should not know us by name! Gm has just lost another loyal customer!

holdforda

I am happy you have have a somewhat of a good outcome. I however am still waiting on mine. My new issue I believe is my timing chain! Which you all should know is under special coverage for premature ware. I had a certified mechanic look at my vehicle and it produced 3 codes for the cam sensors he told me I need to contact my dealership because of the special coverage. I took his advise and called Williams Chevy. I spoke to the service dept. and they informed me it would be 98.00 to see what the problem is, then he added to that to see if the problem is really is the timing chain it will be more like 200??? If it is the timing chain then I pay nothing but if its not then I pay the 200 dollars!! Then he preceded to tell me what he thought my problem was because he had an Acadia on the lot for repair for timing chain and it wasn't that at all it was sludge in the engine! He told me if you don't change your oil at 20% and use good quality oil then you get sludge. How can they not know if its the timing chain before it cost you so much money and more over my letter from GM states if my engine light comes on I need to bring it in to make sure it's not the timing chain at no time does it say its at my expense!!! I am done with this dealership!! And am very close to being with GM!! As expected I have heard nothing from any of my complaints on this forum or calling GM!!

gmcustsvc

08unhappygm,

We're sorry to hear that you have had so many transmission concerns with your Acadia. If we can look into this further with you, please email us at socialmedia@gm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).

Sarah, GM Customer Service

lullilo85

We just bought a used 2007 Acadia with
49k miles and I sure wish I would have seen all these posts before deciding on this vehicle. The day after we bought it we had problems with it not wanting to shift out of gear. Rpms were running high. We stopped off at an auto parts store where they hooked it up to their machine and several transmission codes popped up. We added transmission fluid but problem still persisted. Had it towed back to dealer. They said they didn't see anything wrong with it orher than the fact that some wires hadn't been hooked back up to transmission therefore creating codes to pop up and the gears not shifting may have been due to that.

Got it back and three days later the rear air went out. Brought it back to dealer, they sent it to a GMC dealer to replace the necessary parts. Air is working fine now, but we are back to the same problem with the transmission not shifting out of gear. We contacted our dealer and they are giving us the option to exchange it for something else or id we want to keep it they will sens it back to a GMC dealer to see if they can find the problem. So frustrating because I really love this car but it has been nothing but a headache!

jpf

Your best bet is to get out of that vehicle fast. Good luck.

lyndawag

your best bet is to RUN away from this car. I bought a used 2007 Acadia with the same milage and I am having exact transmission trouble!! my dealer is telling me that no codes are showing up. This is what they keep telling the customers until your warranty runs out then they tell you that your transmission needs to be replaced. I also wish I had read this before I bought my car. I LOVE my Acadia also but GMC is not reliable with their service. They are aware of all of the trouble with the 2007 Acadia's but choosing not to have a recall. My 1st. and last GMC vehicle!!