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Chevy Traverse Stabilitrak/Traction Control problems
Has anyone experienced your 2011 Traverse having a sudden loss of power and loss of acceleration followed by error messages for both the traction control and stabilitrak systems?? This is the 4th trip to the dealer when for my car lossing all power following by the above error messages. There is no warning only ding.ding..ding and loss of power!! The dealer has said it was a sensor problem, then tried taking out the transmission and working on its sensors, and today they say it is a throttle body issue. Help! Has anyone else had this issue and what finally fixed your car?? Thank you for your help! My car has been having this issue for the past 8 months and has about 65,000 miles. Prior to this there were no big issues or problems with the car.
See also: GM StabiliTrak Problems Troubleshooting Guide
See also: GM StabiliTrak Problems Troubleshooting Guide
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Comments
If you haven't already contacted Customer Service on this issue, please email us at socialmedia@gm.com with more details (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation). We'd be happy to follow upon this with your dealership.
Sarah, GM Customer Service
Sarah, GM Customer Service
We can also set up a Service Request (71-**********) if you would prefer to work via email. Contact us at socialmedia@gm.com with more details (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
Please keep us updated, I will do the same on my side. Hopefully something gets figured out soon, I have a long road trip planned this summer.
no extended warranties.
FINALLY FIXED, "SERVICE STABILITRAK & TRACTION CONTROL DIAGNOSTIC PROBLEM:
"SERVICE STABILITRAK",
"SERVICE TRACTION CONTROL",
"HARD SHIFT 1-2 GEARS"-(STABILITRAK TURNING OFF-CLUNK NOISE)
"STABILITRAK OFF",
"TRACTION CONTROL OFF"
CAUSE:
FUEL WAS 45% ETHANOL @ 85-(COSTCO GAS)-COMPUTER WENT INTO LIMP MODE CAUSING (AFM) TO GET STUCK AND NOT RESET COMPUTER.
SOLUTION:
DRAINED & CLEANED GAS TANK-
CHANGED FUEL FILTERS (*ONLY IF NEEDED)
CLEANED INJECTORS-
RESET COMPUTER-
FILLED GAS TANK WITH NO ETHANOL- (http://pure-gas.org/index.jsp)
TOTAL AMOUNT WITH TAX: $444.86
REFERENCES
(STABILITRAK CLUNK NOISE): http://chevroletforum.com/forum/silverado-fullsize-pick-ups-21/2010-silverado-stabilitrak-question-47580/
(AFM)-Definition: http://en.wikipedia.org/wiki/Active_Fuel_Management
(ETHANOL): http://en.wikipedia.org/wiki/Common_ethanol_fuel_mixtures
(GAS STATIONS WITHOUT ETHANOL): http://pure-gas.org/index.jsp
I seem to be having the same issue as everyone else. My stabilitrack and traction control went out. I finally got it into the dealership and they say its the throttle body causing the problem. Its a near $600 repair. I want to know why GM knows this is a reoccurring issue in the traverse and have not notified owners and sent out a factory recall.
Stabilitrak light comes on and traction control shuts off on 2009 Traverse. I called Chevy to find out if there were any recalls and they said no but that there is a recall on your water pump shaft seal. Took Traverse in on 12-6-13 to have a diagnostic run. Get call later that afternoon that the part they need to fix it is on backorder. My response was ok can you order it and we will bring car back in to get it fixed. I am told that the car is not safe to drive and that they will order the part get in on Sat and car should be ready on Monday. Today is 1-5-14 and we still do not have our Traverse back. We are told there is a national parts back order on the part. We were issued a rental. Got a call yesterday that said Chevy was only going to cover up to $532 of the cost of the rental. We are obviously well over that cost now and never told we might be responsible for the cost of a rental. The part that is on national back-order is 20833157 F-harness. We reached out to corporate late Friday after we got the call from the local dealership. We are supposed to hear back from the local dealer and corporate tomorrow. Not sure how there can be a national back order on a piece yet there is no recall. This entire situation is completely unacceptable. We have been extremely patient through this process but are just about at the end of our rope.
I need to give credit where credit is due. I did get a call from GM yesterday and they reached out to the local dealer and they are going to take care of the rental. Still no word on the back-ordered piece that we have been waiting on for a month now
Still asking questions like how is there not a recall on a piece that is on national back order.
I hvae just experienced this same issue. I live by chicago and my traction control went out on me on Christmas Day with 4 little girls in my 2011 Chevy Traverse driving back from my moms house out in Dekalb. After taking it to Advantage Chevrolet in Bolingbrook Illinois, the outcome was a throttle body. After seeing all these issues with the same thing I'm blown away at GM... When does the manufactorer take ownership and actually want repeat business? Wonder why people start buying Hondas?? I have already replaced the window solvent motors in the truck and now this.. For a truck thats three years old is utterly ridiculous... I will contact the numbers I saw on here, but with all the help the dealership has been i doubt anyone at GM really cares... Just cash that check!!!!
I am having the same issues. I have had nothing but problems with my 2011 Traverse. I'm ready to trade it!
Honestly, that vehicle has been out since 2007 as a Buick, GMC, Chevy or Saturn. How can it still have all these problems? That goes way beyond "teething" issues. Sounds like either faulty engineering or low quality parts to me. If you're thinking about trading it, you should probably move now while it still has some decent trade value left. I learned long ago that a vehicle that has a lot of problems is just a constant thorn in your side. Get rid of the aggravation and buy something reliable. Dump it - down the road you'll be glad you did.
I followed this advice and it worked! We started with Chevy, got a claim number and then called GM corporate (#s below). After a little back-and-forth, our rep (we worked with one agent all the way through - very cool) arranged for us to have the diagnostic appointment for free. While we were there, the dealer just replaced the throttle body at not charge.
This was remarkable because not only had I not bought the car with this dealer, but when I first called them, they said it was not covered under the power train warranty for vehicles after 2009 (we had 48k on our 2011 Traverse). I verified this with a second dealer and expected a $300-$600 bill (depending on the dealer).
Add my 2010 Traverse to the no good list. Does everything everybody has already mentioned. We've had it for a year and put 35k on it. I am so disappointed. Stopped at the dealer this afternoon and the service guy clearly didn't want to deal with us.
jennconner;
GM has had a lot of problems with the Stabilitrak/Traction Control on a wide range of vehicles (e.g. Chevy Impala) dating back to the 2007/2008 model years. If you check the Impala forums, you'll see GM covered this problem under the powertrain warranty for several years (I think up to 2009) and then changed their warranty coverage to exclude it (I'm guessing that GM processed so many claims that they decided customers should foot the bill.) I recently traded in a 2007 Chevy Uplander (it did not have Stabilitrak) and did not even consider another GM vehicle because of the Stabilitrak issues and engine problems with the 2.4 and 3.6 engines. Good luck with your vehicle.
service stabilitrak / reduced engine / traction control off/ parking assist off
We have a 2010 Traverse LT my wife loves this car it has about 76000 miles on and we started getting this error message [service stabilitrak / reduced engine / traction control off/ parking assist off]. The first time we took it to the dealer they had said something about a wiring harness under the pasanger seat that was not fully inserted or something. The error went away for awhile and now it is back. Took it back to the dealer today they said something about a communication error between the throttle body and the EBCM saying they want to replace the EBCM for around 950$ the car is still under power train warranty but now they are telling me that this isnt a power train issue? Its a communication/electrical problem? Dealer said they were getting codes co561 and co242. After reading these forums I am tending to think that the problem is the throttle body. Also I am thinking about dumping in high octain to really clean it out. Thoughts?
knollberg;
If you check out the Impala forums, then you'll see the reduced engine power problem is not limited to the Traverse (in fact many GM models have this problem). Failure of the Stabilitrak (GM's electronic stability control system) was covered by the powertrain warranty (5 years or 100k miles) up to 2008 or 2009. I guess GM saw all the warranty claims and then decided to exclude the problem from warranty coverage. Unfortunately, you will have to pay to get it fixed. The price of $950 seems excessive. I would review the Impala forums and check to see how much the repair typically cost. Good luck.
amm240, who was the dealership that mentioned the warranty? I was told by my dealer that they knew nothing about it. Thanks!
Similar to others, the "Service Stabilitrak/Reduced Engine Power" issue happened with my 2011 Traverse. I read this forum and the TraverseForum.com. After reading similar stories over and over again, I found a unique pattern.
When the Stabilitrak Error occurs at the same time as the Parking Assist Error, then it is most likely a wheel sensor problem that is easily corrected with a good cleaning. I took the car to the local car wash and gave it a good washing, including washing away all dirt and muck from the wheel wells. Now the traction control system is working fine and the error messages have gone away.