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Chrysler 300 Alignment Issues

mikec1mikec1 Posts: 7
edited June 2014 in Chrysler
I now have 700 miles on my 300C. Last week my car was serviced for the right pull problem. Following alignment and switching tires left to right, it is better, but not fixed. I would like to know more about the cam bolts TSB refered to in other posts here. I have experienced the sticky outside temp bug.

I am also noticing frequent shifts between 4th & 5th when cruising between 45 and 60 mph. I have thought about just keeping it in 4th when driving local roads, but don't know what the long-term effects would be bedsides worse gas mileage.

The one thing the 300C transmission is missing is an electronic lock out on the quick shifter. I tend to drive with my hand on the stick and have inadvertently pullled it left and downshifted around turns without realizing it until rpm's run up when accelerating.

Beyond the right pull and shifting back and forth matters, the 300C is an incredible rocket. I have always wanted a hemi, and could not have hoped for one in a better package than the 300C. My most recent toy was a cherry 70 Olds 442 Convertible, and to tell you the truth I love cruising the 300C much, much more.


  • kinglabkinglab Posts: 25
    Car pulls to the right. Chrysler dos not have an answer or a TSB. Or at least they have not told anyone. The solution is and will be to tell anyone who asks that this new 300 is cool looking but cheap finish, and oh yeah, it's the same old chrysler. Buy a Lexus, Infiniti, a Toyota, etc
  • 300c300c Posts: 11
    Check TSB 0200304 being issued regarding pulling problem.
  • kinglabkinglab Posts: 25
    Thank you in advance. I have not seen this TSB anywhere. Can I ask where you got it?
  • docmark1docmark1 Posts: 4
    I'm having the same pull to the right problem with only 300 mi. Haven't gone back to the dealer yet, but would like to get as info as possible before I do and they tell me it Nothing" or Its just breking in" blah blah blah.. I'm new to the message board, where do I find TSB 0200304.

  • 300c300c Posts: 11
    Contact your service mgr.

    I believe it was dated 5/25 /04.
  • catercater Posts: 11
    I also have a slight pull to the right on a 300 ;)
  • kinglabkinglab Posts: 25
    The TSB is real. The typical Chrysler problem however is; First Chrysler denied the problem. Blamed it on road crown, air pressure etc. Now that the public pressure got to them, they admit it. My local 5 star minus the 5 did not have the TSB. I faxed it to him. Of course the bolt kit is on NATIONAL backorder already. Figures. And when this kit comes in, the dealer said they will need all day to install two cam bolts, rock the front cradle a bit and re torque the bolts, and align it. All day! Next time, I am going back to the Lexus dealer for a car. It's the same old Chrysler
  • jlmjlm Posts: 8
    same issue here. have about 1500 miles on my 300, dealership had the car for 8 days, claims to of tried everything. the TSB out there was useless, it did no good. they even had a regional rep come in the area (charlotte, nc) and still no fix. i took the car today because i honestly feel like the dealership exhausted all their options, but i'll give it a few days. ride home was very annoying veered right the entire time, just like when i brought it in, service manager's response was these cars are very sensitive and any flaw in the road will cause a veer. i'll give it a few more days before i take it in again. a brand new 30+k auto should not have an issue like this.
  • texas bobtexas bob Posts: 5
    I have a copy of the TSB; all 300's built before April 25, 2004 have the pull problem. Don't let your dealer blame it on something else. Time allowance in the TSB for completion of the fix is 1.7 hours, they really don't need a full day or longer. Again, it's TSB 02-003-04 dated May 25, 2004
  • arnoldwarnoldw Posts: 28
    NOT all 300s built before apr 25 have pull. TSB states drive the car on a FLAT road. IF the car tracks straight, the vehicle operator is experiencing crown sensitivity. My 300c was built apr 17...steers great. Test drove 2 other 300s before purchase and they were fine also.
  • jlmjlm Posts: 8
    thanks for the info, my questions is then why does the car not pull to the left at times, not every road is crowned on the right side. i have driven on the flatest streets, and the pull is always to the right, i have even gone on the oppposite side of the road , where the the crown of the road is on the left side , and it still pulls right.
  • arnoldwarnoldw Posts: 28
    Sure glad i've got one of the good ones. You'd think it would be a simple alignment to correct the problem. Hope they find a fix for your's and others soon so you can enjoy it like me! I wonder if a lot of these cars are like this?
  • mikec1mikec1 Posts: 7
    My 300C was manufactured on May 5th and has the correct cam alignment bolts, but still pulls right. There are however new alignment specs. I will be taking it in to have it adjusted and post results. It was previously aligned under the pre-cam bolt change specs.
  • 300hemifl300hemifl Posts: 21
    I bought my 300c on April 27th. So far, I've had no problems with pulling. Car has been pretty good (knock on wood). A/C could blow colder air from the get-go, and especially from the back vents. Also, my black exterior is a pain to keep clean (of course), but my light carpets are even more of a bit*h. I may order dark mats. Other than that, very happy.
  • jeepjeep Posts: 86
    Funny, mine was built on May 4th and I don't have any pulling problems. I wonder why some cars do and some don't. Do you have any ideas?
  • jayriderjayrider Posts: 3,602
    The variables in assembling a new car are numerous. Parts, workers, etc, are not 100% consistent. This is especially true for new models. The odds are still in your favor that most will experience few problems but when you're slapping together thousands of vehicles, stuff happens. Those who wanted the first issues of the 300 will serve those who waited a year or two by providing the trouble shooting necessary to minimize the headache potential in these cars.
  • mikec1mikec1 Posts: 7
    Regarding the right pull, I noticed it at about 10 miles on the odometer. I do chalk much of it up to crown sensativity. There are however new alignment specs posted with the TSB that could lessen the pull if your 300C has the correct cam bolts and the production date is close to the changes made after April 25th. I will know sometime next week if the new specs matter.

    Regarding the comment about the shimmy on bumps, I noticed this too, and decided it occurs because the car is rear wheel drive, and most of us have not driven a rear wheel drive vehicle in a long time. The weight differential without the transmission over the front axle may have something to do with it as well. Weight balance is 50/50 over front and rear axles in the 300C providing superior traction when the ESP is engaged.

    I assure you that with the ESP on, this car is as stable as any when cornering on virtually any road condition. It is nearly impossible to lose contact with the pavement in drastic maneuvers. I do not notice shimmy at all now that I am comfortable with the feel and think it is more how the 300C transmits the road to the steering wheel than any kind of problem. I have suggested elsewhere that the 300C needs an adjustable suspension for sport or cruising modes. I could see where this would concern you unless you had a chance to put the car through the paces.
  • jay4traejay4trae Posts: 6
    Check the NHTSA site about our car. Turns out, all of the 300C's built in April have this problem.
  • jay4traejay4trae Posts: 6
    On the National Highway Traffic Safety Association website, it indicates that 260 Chrysler 300's were shipped that have the pulling to the right problem. Right now, there is no fix.
  • jeepjeep Posts: 86
    Where do you see that? It states that 260 vehicles were shipped with incorrect software in the PCM. Doesn't refer to pulling to the right.
  • jay4traejay4trae Posts: 6
    Sorry. First time user. I was replying to someone else about the PCM. Look at the comment in "complaints" about "steering." i was told the same thing at my delaership.
  • itshemiitshemi Posts: 32
    The dealer I've spoken with Chrysler of Alexandria, VA stated that that the cars that are candidate for the pull were build March and before. Dealer stated my card 17April04 was not one of them.

    For all current 300c owners my car is in for the hood latch broken, embarrassing situation showing folks 4 July car and could not close the hood, 200 miles from dealer and I had to us budgie cord to secure hood, also notified the dealer that I just received to recall letters D28 and D30, which they advised me they were going to correct.
  • jeepjeep Posts: 86
    What were the rcalls for? Please elaborate.
  • barry626barry626 Posts: 78
    D-30 is...

    Anyone else receive notice? I did today.

    Recall notice: Front Shoulder belt adjuster turning loop bolts.
    May not be properly tightened?
    May increase the risk of injury to front occupants.

    Ordered my 300c on 4/6, built 4/21, took delivery 4/29.
  • buckiebuckie Posts: 2
    brand new 300C, pulling to right, just like everybody else. cannot find TSB??? where to look? solution? Is Chrysler buying back this clunker or not? completely unresponsive.
  • bjsohiobjsohio Posts: 69
    TSB 0200304. It involves new camber bolts. From what I've heard it fixes the pulling problem experienced on some (or most) early built 300s.
  • buckiebuckie Posts: 2
    hi. I have the number of the TSB, but when I go to the NHTSA web site, no such TSB for the 300C or 300 or Chrysler is listed. so, I can't find the actual content of that particular TSB. any idea where I can locate the actual document? thanks, buckie
  • hankchankc Posts: 12
    NUMBER: 02-003-04
    DATE: May 25, 2004

    Right Lead

    This bulletin involves adjusting the alignment to revised specifications.

    2005 (LX) 300/Magnum

    NOTE: This bulletin applies to vehicles built prior to April 25, 2004 (MDH 0425XX).

    The vehicle operator states the vehicle leads to the right.

    Drive the car on a FLAT road. If the car tracks straight, the vehicle operator is experiencing crown sensitivity. If the vehicle tracks to the right, perform the Repair Procedure. Crown sensitivity can not be eliminated in all the cases. Vehicles built on or after April 25, 2004 already have the alignment biased and no further action should be required or taken by the dealer other than verifying the vehicle is set at the revised specifications listed in this bulletin.

    NOTE: Before evaluating the vehicle, it is important to check the following:
    1. Tire pressure - Adjust tire pressure (if necessary) in all four wheels to the pressure stated on the door placard.
    2. Tire size & type - Verify that all four tires are the same size and type.

    NOTE: When evaluating the vehicle, always drive the same road in both directions to get a feel for the effect of road crown & cross wind.

    NPN Alignment Equipment

    1. Use the procedures outlined on TechCONNECT to set the wheel alignment to the specifications below.

    NUMBER: 02-003-04
    GROUP: Suspension
    DATE: May 25, 2004

    NOTE: When aligning the front end to induce right caster bias (the vehicle will tend to track toward the side with the least positive caster), target the cross caster to be -0.8 degree and no more than -1.3 degrees. That means you will have more caster on the right than on the left. Cross camber should be set in at +0.2 - +0.3 degree. That means you will have more camber on the left than on the right. Utilize the cradle shift method PRIOR to using the caster/camber adjustment bolt kit, p/n 05134117AA. The adjustment bolts only provide about 0.2 - 0.3 degree change and should only be used as a last resort. When shifting the cradle, the passenger side of the cradle will move forward in car and the driver's side will move rearward in car.

    NOTE: After the cradle has been shifted, torque all 4 cradle bolts to 175Nm (130 ft. lbs.).

    CAUTION: If an adjustment bolt is to be installed do not allow the bolt head to turn during disassembly or assembly, the cradle tension link joint or the lower control arm bushing inner metal sleeve will be destroyed and require replacement. THE NUT MUST BE UNTORQUED AND REMOVED, BEFORE THE BOLT. Once the nut is removed the bolt can be slid out.


    CAMBER - LEFT -0.1° -0.60° to +0.40°
    CAMBER - RIGHT -0.20° -0.70° to +0.30°
    Cross-Camber (Maximum side-to-side difference) 0.20° -0.30 to +0.60°
    CASTER - LEFT +10.30° +9.00° to +12.10°
    CASTER - RIGHT +11.10° +9.00° to +12.10°
    Cross-Caster (Maximum side-to-side difference) -0.80° -1.30 to -0.50°
    INDIVIDUAL TOE 0.10° -0.05° to +0.15°
    TOTAL TOE** +0.20° 0.00° to +0.40°
    Maximum side-to-side difference 0.00° 0.06°
    RIDE HEIGHT - INDIVIDUAL 328mm (12 15/16 in.) 318 to 338mm (12 1/2 to 13 3/8 in.)
    CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)


    CAMBER* -0.75° -1.25° to -0.25°
    Cross-Camber (Maximum side-to-side difference) 0.00° -0.50 to 0.50°
    INDIVIDUAL TOE 0.10° -0.05° to +0.25°

    02-003-04 -2-
    THRUST ANGLE 0.0° -0.50° to +0.50°
    RIDE HEIGHT - INDIVIDUAL 296mm (11 5/8 in.) 286 to 306mm (11 1/4 to 12 in.)
    CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)

    Vehicle height and suspension alignment values reflect after vehicle spring settling values.
    * For reference only. These are non-adjustable angles.
    ** TOTAL TOE is the sum of both left and right wheel toe settings. TOTAL TOE must be equally
    split between each front wheel to ensure the steering wheel is centered after setting toe. Positive
    toe is toe-in and negative toe is toe-out

    Reimbursable within the provisions of the warranty.

    Labor Operation No: Description Amount
    02-00-02-90 Set Front and Rear Toe / Center Steering Wheel 0.7 Hrs.
    02-00-01-91 Alignment Using Cradle Adjustment and Set
    Front and Rear Toe / Center Steering Wheel
    1.0 Hrs.

    LM Leads Right
  • jlmjlm Posts: 8
    Chrysler bought back my 300 this week due to this issue. the dealer could not fix it, TSB was useless, it had no effect. dealer states they tried several different procedures, no luck on any.
  • dkrhardydkrhardy Posts: 134
    Bought it back? You sound very calm about the whole thing, did you make a profit? Break even? You are the 1st I've heard that actually got bought out. Many claim they are going to force that issue, but no one else has responded with an actual buyback.
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