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Chrysler Pacifica Suspension Problems



  • junglis74junglis74 Posts: 2
    Hey guys, about a month plus I've been driving my 2005 Pacifica when i noticed that my car was just making a rumbling sound as if my car was experiencing turbulance. Well, I continued to drive and I thought that maybe it was the road conditions but I realized that the roads were smooth and done on the highway for about 1 year so that cannot be. Well, what i realized is that the right strut came through the hood of the car creating a hole about a quarter size or about a half dollar. I was pissed off..........I took it to the dealer and they said that it was the way I was driving and i told them that I do not drive this car any particular fashion that would cause such a damage of such great magnitude and they said that my frame work might have cause it with the damage the car had underneath I told the dealer "listen, I've complained about this car from the first time I got the car and the car is front heavy and it's something that the dealer acknowledged. So if there's anything the car should be covered under warranty for a defective part and the damage the car suffered as such should be covered by the company with no expense out of my pocket all the way through and my insurance company should not be involved because I did not have an accident to cause such damage and I'm the only driver of my car. Can anyone give me some advice as to what is needed to done with this matter? Junglis74
  • I have a 05 Pac AWD. It developed the clunking noise heard when turning, especially tight turns. And the front end kind of quivered when it clunked. There would also be a thumping kind of noise when going from stop to forward. I had the PTU replaced. I still heard a muffled thumping noise after picking it up but thought maybe I was imagining it. A day or 2 later, the clunking had returned. Back to the mechanic. Of course he doesn't hear it. But my brother and I were in it and heard the noise clearly. It was just as loud as before. Maybe the rear end is bad? I'm at a loss. If a new PTU didn't fix it, what will? It's a bad noise. Metallic sounding. I hear it in the front end when turning. Now what?
  • by the way my Pac was mfg'd in August 04
  • Hi Luke. I sent you an email requesting the pics. Thanks for the tips. For the record, I'll repeat that Big O tire company has given me a written repair order stating that the tie rod ends on my '04 Pacifica are bad. Lithia, the local Santa Fe dealer, says they are OK (of course) and can't find any issues that would lead to the Clunking sound during a hard brake (also of course). My Pacifica has a bumber to bumber warranty from SecureNet covering me up to 70,000 miles or 84 months, whichever comes first. The warranty is good thru June 19, 2010 and the car only has 67,000 miles
  • hi, I have exactly the same problem. Service dept wants to change the R&Pinion. It's been a nightmare.Is there any chance that yu can email me those pictures too. I'll appreciate that. :confuse:
  • i know this is probably a old topic but....... my 06 pacifica was grinding when the brakes got hot, like going down a mountain and riding the brakes. i took the pads off and they were only half worn. do i need to get all new rotors and brakes to solve this issue? please help me someone, im tired of beating my head against a wall! lol.
  • Check your motor mounts...this is a chronic problem for Pacificas..we are on our 2nd set in 8 months because of the same symptoms.
  • This what I did, I had the following items replaced, rear motor mount, power steering, cradle bushings, lower control arm bushings, axle shafts, front motor mount, some spacers out on the axle end and rebuilt the trans. The only thing that was covered was the trans rebuild. After all this I still had front end clunk noise and the next thing they wanted to try was the cradle for $3500.00. Chrysler told me my 2004 Pacifica had exceeded it's mechanical limits at 35,000 miles. I had 60k on the car. I gave up on this car and traded it in for a Hyundai. I lost $5000.00 on the trade in and that doesn't include all the repairs. At least I can sleep at night...I'll never buy another Chrysler...
  • rodutrodut Posts: 343
    This is funny ! I didn't look at this discussion group in almost two years (since I got rid of that piece of crap called Pacifica). I see that the tone and the subject here are the same.

    Our Pacifica was clunking when driven off the new car lot, was clunking during all the time we owned it, and was clunking the day when we traded it ! Probably now it's still clunking somewhere, but fortunately I can't hear it anymore !

    The hapiness I felt when I bought it, was nothing in comparison with the hapiness I felt when I got rid of it. I paid CAN$ 33,000 for it, and traded it for CAN $19,000 after 3 years. The best deal of my life, and I am not talking money here. Getting rid of a Chrysler is the best thing I ever did.

    Chrysler logo: Clunking (not Inspiration) comes standard !

    P.S.: do you know what "H o n d a" means ? It means: "Happy Owner Never Drives Anything else". Nice huh ?

  • Hey Rodut, was your Pacifica a gold 2004, sounds like I bought your nightmare.
  • jft26jft26 Posts: 35
    I am about to expire the Bumper to Bumber warranty on my 2006 Pacifica AWD on the time side. I currently have 30K miles on it. I had it to the dealer service on Thursday, 10/1 and they advised that it needed replacement of the lower control arms and sway bar bushings. I asked if the car needed to be aligned after the replacement of the lower control arms and the mechanic said no. Does anyone know for sure if this is a fact or does the alignment need to be performed? Also, does the lower control arm come with the ball joint attached or do they just use the old one? Thanks.
  • rodutrodut Posts: 343
    No it was not gold. It was red / 2005.
    Clunking cannot be fixed on those cars. It's a standard feature ! You may believe it was fixed each time you leave the shop, but later (at slow speed on bumpy roads) you will realize that they just replaced one more good part. It keeps repeating forever.

    My advice for you is to just forget about the clunking, BUT every 20,000 miles take the car to a shop, and ask them to lift it and check the wheels for play. Plain safety check. The quality of the ball joints is the lowest I saw in 25 years of driving, in 4 countries. In 25,000 miles they are already dangerous.
  • tudstuds Posts: 2
    I own a 08 pac and have had noise form the front since day one. I got it used with 13k on it. I get the clunk and also a sound form front when you turn right. it almost sounds like the tire is rubbing or power steering fluid is low but both arnt happining.Had it in to dealer 6x for this and once they changed out the rack but it still happens. any ideas? anyone complain to Chrysler? I am about ready to trade it.
  • I have a 2004 chrysler Pacifica AWD. It have terrible creeks in the rear suspension, you can push down on the back of the car and make it creek, when we drive it and slow down to turn people look at us its so bad. I had a independent mechanic look at it and he said all the rubber bushings in the rear suspension arms are bad, Lower Link, Lateral arms (2),and Strut Rod.He also said that the parts have to all be replaced, they are not only pricy but on back order. Can the bushings be replaced in these parts. Old ones pressed out and new ones pressed in? ED.
  • i fought with the dealership and they finall fixed mine. the front axels had to be replaced and the PTU.
  • Hi kevlau: can you repost the exact description of your problem?

    Mine is just starting (2007 FWD) and is most noticeable when
    - right turn
    - bump
    My description: some clunk noise, but more so 'loose' feeling of the front end.

    Also, can you describe in more detail what was involved (all the parts) when they changed "the front axels". And what specifically was wrong with the old 'front axels'?

  • My 2004 Pacifica Front Suspension noise was at low speed and braking; a grunch; Dealer worked to resolve, replaced Power Transmission Unit (PTU), bushings, and cleaned brakes. It helped but oddly was not completely gone until I had the front brake pads replaced and rotors turned.
  • Hey there....just curious to know how this turned out for you... I have an '04 Pacifica that has always had the same problem with the popping noise on tight turns and when coming to a stop or hitting a bump and the dealer could never replicat strut is popped up through my hood too and the warranty is up on the has 105,000 miles on it....but I still have it financed for another year and a half....I'm screwed....LOL....looking for advice...tazwalker728
  • Lithia, Santa Fe NM (really lame - now they charge $94.00 just to look at a problem) could never resolve the problem (4-5 visits). Took it to a local tire place and they replaced the left strut (third party warranty took care of it - they would not pay to replace both struts). Seems to have corrected the problem. 6 1/2 years old, 69,000 miles
  • I have concluded that suspension issues come standard with a PAC AWD. From my 4 years experience trying to fix my 2006 PAC AWD suspension problems, I finally understood (takes me a long time) that the problem will not be permanently fixed by any mechanic and that it is due to an engineering design flaw in the PAC AWD system. I don't suggest that you spend any money trying to fix this problem as Chrysler will not be able to permanently fix it for you - they can only put a band-aid on it and although you may think that the problem is fixed after leaving the garage, after a few months the problem will be back again. Accept the fact that you own a seriously flawed vehicle with continued suspension problems, in addition to pre-mature oil consumption after 130,000kms (80,000 miles), and don't waste any more hard earned $$. I suggest that you simply decide whether you can live with these ongoing and frustrating problems... or not. Personally, I made the decision a few weeks ago to sell my PAC AWD, and buy a trouble-free Toyota Highlander. Good luck to everyone who is trying to fix their suspension problems, and lots of patience to you. If someone is organizing a class action, please keep me in mind.
  • steelydanfansteelydanfan Houston Posts: 134
    pacman2009, I agree with everything you said. Just a point of clarification here, the Pacifica FWD also has it's share of suspension woes, the problem was not limited to AWD models. Me, I have learned to live with it, I don't wan't to take a big hit in the resale department. I am just at 80,000 miles, once I get past 100K, I will revisit the idea. By then the resale value will be less of an issue....
  • Steelydan, thanks for the clarification. I had assumed that the problem is with AWD only because of the added complexity in the front end, but I was wrong. I can appreciate that you don't want to take a hit on the resale value of your car today, especially since prices on a PAC have really come down over the past few years. Just shows you that we both have a car that is recognized in the market as being somewhat of a lemon, which of course has an impact on resale value. Good luck.
  • mbcr97mbcr97 Posts: 2
    Hello all, first excuse me if all these relative problems are old news,I just became a member because I like to read the forums. First let me say that this noise is aggrevating especially when the vechile drive smooth on the expressway. I have a 2004 pacifica for three years and consider myself lucky. The only problem I had recently was this noise in the front end over city streets.Alot of ratteling over bumps at slow speeds. I had my mechanic suggest sway bars, idle arm, new struts which my right front passenger was bent, and upper and lower bushings, all this work was perform and nothing work, noise still there. Because of money spent he felt bad and was determine to find the solution. He had tighten the upper and lower bushinging tight for some reason he said they would not stay line up right,what ever that mean, but guess what,the truck handle and drove like a dream for two weeks and the problem came back sounding like something keep hitting alot of cheap plastic underneath. Now I just deal with it. As of friday in my driveway my daughter came in with this loud noise sounding like the fan was running,I ask her if she had the fan on inside the vechile, she said yes on low, next day wife took truck for ride and tramission left her stranded on the expressway. Im mad, and not so mad seeing I have not did anything to this vehicle since purchase other than change oil and chase the front end noise sound. I have deffinetily had better luck than those with a newer year,but in all These vehicles donot hold ther own value other than looks. Mine is fully equip, with all the toys and some modification on my own,which make people want one, I donot reccommend once the problems start,Now the battle begins.Mine was perfect from 60,000 miles to 90,000 miles, it would not be bad if mechanics wouldnot make it so difficult to sort out the problems, the majority of mechanics can't unless they baby sit your vehicle which mean they can't make money, but the running back and forth I just can do. Im very fussy about my vechiles,I own a 2003 audi and 98 mercedes and this vechile has cost me more than both my older cars and this is the new one. Good luck and I try to keep it real.
  • mbcr97mbcr97 Posts: 2
    Hello all not to rain on anyone parade but I love reading this stuff, I find many of you talented funny, in a good way of course,not here to insult people not my style because im a owner of the pac, with not half the problems and I keep it real and I can assure you all that this vechile should be name clunkcifica, Forreal, the truck has it pros and cons but is very poorly made. We deal with it because it has some style to it that we feel if we make it go away we will be happy to see a stylish vechile that not only look good, but drive good.This is a way of us convincing ourselves that we were burnt by chrysler. Accept it folks,mine perform at it best for 2.5 years, but when the problems started all hell broke loose. The best part of owning a clunkcifica is when you decide to get rid of it.Trust me when I get rid of mine you can have it for cheap,and mine still look like a 15,000 dollar vechile with all the toys, and I have not half the problems I read about. youll be doing me a favor. Sorry guys I call it like it is, im fussy about my cars, if your problem was solve, AS THE TERMINATOR WOULD SAY {I'LL BE BACK] SOMETIMES IT IS EASIER TO RECONIZE FLAWS IN CARS THAN TO TRY TO FIX IT,THESE ARE THE BIRTH MARKS OF CERTAIN VECHILES LIKE PEOPLE THAT YOU CANT GET RID OFF. WITH ALL THIS SAID,AGAIN NO DISRESPECT TO ALL BECAUSE IM A PAC,BUT YOU GUYS ARE HALARIOUS,I REALLY ENJOY READING THIS COLUMN. GOOD LUCK TO ALL.
  • I have a 2006 Pacifica AWD and that front clunking noise being described by
    other owners is something I am experiencing also. The information provided by
    other Pacifica owners has been very helpful. I know now to avoid the costley
    repair attempts. I will look into the transfer case replacement and lower control
    are bushings. Not sure how to proceed beyond that because getting rid of the car
    is not an option at this time. I really like the car but that clunking gets on your nerves.
  • steelydanfansteelydanfan Houston Posts: 134
    My 2004 FWD Pacifica ( original owner) slowly developed the familiar front end clunking issues from about 45,000 miles onward. I originally took it in to a local Chrysler dealer , who diagnosed the tie rod linkages were bad and the whole rack and pinion system was bad. I only had the front brake pads replaced at the dealership and nothing else.

    I went to an independent garage recommended to me by a friend.

    Repairs performed:
    1. New front struts
    2. Inner tie rod linkages replaced
    3. 4 wheel alignment
    4. Replaced wheel bearing assembly right front wheel/adjusted "prop nuts" , made some adjustments (tightening).....

    These repairs ( August 2008) were not entirely succesful, and the clunk remained, but the car drove pretty well otherwise. I lived with it.

    Just recently, I passed 79,000 miles, and I needed a new battery and a 75,000 mile checkup before a long trip. I used the same garage, told them the "clunking" was still there, please go over the car and report back.

    Here is what they found:

    1. a broken motor mount, the other two worn.
    2. sway bar linkage worn( they removed the sway bars, drove the car, and the clunking was greatly reduced).
    3. outer tie rod end linkage worn...
    4. front brake pads retaining clips were allowing the pads to "rattle" , i.e. "not tight enough."

    I am not interesting in getting into a new car, I just told the garage to go ahead and do it. Cheaper than a new car, my Pacifica still looks great and runs well overall.

    Bottom line: two days later, my 2004 Pacifica drives almost like new. The clunking is gone, steering tighter, the whole drive is tighter........I am resolved to driving as smoothly as possible to make this last as long as I can.

    For now, all is good with my 2004 Pacifica.....Hats off to Westside Automotive, they stayed after it until they had all they could to declunk my Pacifica. It should be noted here that this garage used to be a Volvo Garage when the present owner bought it 10 years ago. If you can work on Volvos, you are probably up for anything, which is why I let them have another go at my Pacifica's front end suspension.......

    I still can't believe it everytime I get in my Pac and start off........ :)
  • jtg61jtg61 Posts: 43
    Thank you for a positive story for us Pacifica lovers.
  • I have an 06 and I took it in for an inspection. I was told that my tire rod needed to be replaced. Before I had it replaced I asked about the popping sound that my car made when I turned the wheel. I was told when I replaced the tire rod it would stop. So I had it reaplced and guess what. After $300+ the popping is still there. Mechanic said there was nothing else he could do to stop the popping.
  • Hi- I am considering purchasing an '04 Pacifica. I am looking at one with 66,000 miles. It is being sold at wholesale and after talking to the dealer, I decided it would be a bad idea. Then I continued doing my research and have learned that front end problems seem to be fairly common with this model.

    Therefore, I'm reconsidering the car I mentioned above. The dealer told me that it needs:
    1. bar bushings
    2. inner tie rods
    3. alignment
    4. blower resistor
    5. left window switch
    6. motor mounts
    7. UCI &LOF (I have no idea what these are)

    My question is to those of you who have had these repairs done- did it resolve your issues or did the problems occur again later?

    If fixing these things will work, it won't be a bad deal for me even with the cost of the repairs. However, if this is something that's going to pop up again I won't even consider this purchase and will probably look at a different make and model.

    Thanks in advance,
  • steelydanfansteelydanfan Houston Posts: 134
    Holly, repair #'s 1,2,3, and 6 are definitely related to the Pacifica's clunking/creaking front end. I am happy to report that I finally got rid of my clunk by having 1,2,3, and 6 performed as well as ( my choice) having the front struts replaced and my front brake pads replaced. ( The old pads were actually "loose" and contributed it's own rattling sound over low speed bumps). I personally don't think the Pacifica is a bad car, but I would say that aggressive driving will contribute to more annoying front end noises down the road for sure. I have only put about 300 miles on my Pacifica since the repair, and so far it drives much quieter and tighter , almost like new. I am also concentrating on driving "smoothly," i.e. no abrupt stops and starts, etc........We plan a long road trip in March in the Pacifica, so far, so good.

    Repairs #4, #5 are not related to the Pacifica's front end, and I do not know what UCI and LOF mean, just ask the Service Department what that means. This could just be code for some routine maintainence services that any car would need at 66,000 miles.

    Hope this helps a little,


    Repairs #4 and #5 have nothing to do with the front end. I too am not sure what UCI and LOF mean, ask the mechanic.
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