Chevrolet Impala Key Fob Questions
I took my Impala in to the dealer today for the stereo hiss TSB and for the key fob range issue.
I didn't come prepared with the PIC number listed earlier on this board for the issue. They said they found a listing for the issue and it said to replace the key fobs, so they have been ordered. I have PIC3764g listed on the invoice, which is different from the one mentioned on this board earlier.
Has anybody had their key-fobs replaced for this issue? When they arrive I'll report back if it makes a difference or not for me.
I didn't come prepared with the PIC number listed earlier on this board for the issue. They said they found a listing for the issue and it said to replace the key fobs, so they have been ordered. I have PIC3764g listed on the invoice, which is different from the one mentioned on this board earlier.
Has anybody had their key-fobs replaced for this issue? When they arrive I'll report back if it makes a difference or not for me.
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What is a PIC and do they have dates associated with them? If so, which is the most current? It's shameful that the dealerships aren't all on the same page in this day and age. The technology we're using right here keeps all of us unassociated customers informed and the documents we reference come directly from GM/Chevy. Where is the disconnect? (rhetorical) I'm curious if the other makes out there have the same issue but I don't want to start dialogue with the smug import buyers. It's always sunny in their world.
Have they replaced the key fobs for you during one of those five services?
My Impala SS is truly perfect as far as I am concerned!
Has anyone had a repair done for the squeaking window? I was told that "fix" was to come this summer, but the dealership that I work through is still saying that it isn't resolved. (I am very anxious to take them the repair info that has been posted here for the air.)
Maybe it's the tinted windows resulting in the malfunctions. (Mine are not.)
Of course the car would not "record" a lot of the problems. I would take it in and there was no indication of the problem. I stated earlier, I finally learned to push the ON STAR button and have them run a diagnostic. They would then have a record that the service writer could call for. This saved me a lot of time trying to convince them that I was not imagining things.
I have range issues but also had my windows tinted. If the tinting is the cause, I can live with that. Does anyone know where the receiver is and if there is any way to increase its range...maybe an external antenna? Thanks!
When it was new, I did it often just to see how far away it would unlock a door. Could be a different receiver location on the GXP though.
Mike
ABOUT DAMN TIME LETS SEE WHO GETS THIS DONE FIRST, ANYONE WANT TO RACE, LET US KNOW AS SOON AS POSSIBLE IF THIS FIXES ANYTHING!
BTW, you can edit a message after posting it...for future reference.
My opinion is the range could be affected by window tinting but not to the degree we are seeing. The successful fixes reported here indicate an issue with the receiver. Unfortunately, since it continues to work while degraded, it's hard to convince a service manager that the window tinting is the cause. What we need as a control are similar problems with cars WITHOUT window tinting. If the symptoms are identical, regardless of tint, then they will be more likely to believe the cars have an inherent problem rather than one brought on by window tinting. I'm going to compare my car with my sister's in a parking lot so we can measure a difference in range. Both of us have window tinting but only my car seems to be affected.
Frustrating, isn't it?! :mad:
Thanks for sharing your experiences. I was curious if you were willing to share a copy of the invoice from your repairs, with your personal info blocked out of course. If I had that in hand along with your narrative, maybe I would have better luck. I've tried two dealers so far. At one I got the "don't worry about a thing, we know exactly what's wrong" attitude and I returned to find nothing changed. The second shop looked totally dumbfounded although the tech did agree to research the issue. He did find PIC 4026 (mentioned elsewhere) but it turns out it was an advisory to reprogram a receiver vs. replacing it if it didn't work upon replacement. The programming for the HVAC was supposedly not a valid part # but I'm not sure if it was the program or TSB referenced in the forum that was incorrect.
I still love the car (and these are just annoyances) but it sure would make my ownership experience a WHOLE lot more pleasant if I felt the service departments were as interested in having my car perform/function properly as I am. It's not like they aren't getting paid for the service. :confuse:
With the windows up or down, I have poor range, approx 50-75 ft. Also, at the limit, it is very inconsistent. It was hard to activate the lock or unlock repeatedly. It seemed to be a problem other than range since I was stationary. During this experiment, I was walking up and down the street with my car facing toward my garage.
I then backed my car into the garage with the windows up. I repeated the experiment and noticed I had much better range, probably an extra 25 ft or more, and complete consistency.
My best guess is that the receiver (in my car) is much more receptive from the forward aspect. I was surprised at how much better the reception was even though I couldn't see the car (inside the garage).
So, has anyone else experimented with their poor range or would you be willing to? I believe I have eliminated the window tinting as a cause in mine and the inconsistency I was experiencing leads me to believe the receiver was getting jammed. I'm going to press for a receiver change and reprogramming but I like to go in armed with data.
Now this one has gotten worse to the point its range is about 10 ft now. Many of my co-workers are having the same problem, so there is an obvious quality issue. The service manager later acknowledged an issue with it and attributed it to the antenna. No mention was indicated that they were going to fix it under warranty. I guess when you're close to "going under " as a company, remote fobs are not at the time of the list. Anyway, just wondering if anyone else has gotten around this problem with any good success? :mad:
I do think GM is committed to improving quality across the board but unfortunately, the service departments aren't always as enthusiastic. Keep in mind, if they can't actually find and fix the problem, they'll have to write off the labor time with likely little compensation. Going in armed with accurate information works best for me. Just think, if you manage to get yours fixed and documented, you could be your company's hero.
Subject:
Remote Keyless Entry (Inop/Intermittent Function) Or Tire Pressure Monitor Concerns - keywords fob RCDLR RKE RVS start TIMS TPM transmitter vehicle #PIC4325A - (12/01/2006)
Models:
2006-2007 Chevrolet Impala and Monte Carlo
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This PI was updated with the latest information on the RKE and TPM concerns, advising dealers of the upcoming TSB. Please discard PIC4325.
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The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
The vehicle may exhibit one or more of the following conditions:
The RCDLR and RKE Transmitters will not function after the serial data bus has gone to sleep.
Intermittently inoperative Remote Keyless Entry (RKE) - A condition of intermittent operation of the RKE transmitters (key fobs) has been identified.
Poor RKE range and/or Service Tire Monitor System message
RKE inoperative after programming any module on the vehicle
New RKE transmitters cannot be programmed
Vehicle may display low fob battery.
Recommendation/Instructions:
A new coax antenna has been developed for the Impala and Monte Carlo. The new coax antenna and the Technical Service Bulletin (TSB) for all the Remote Keyless Entry (RKE) and Tire Pressure Monitor (TPM) concerns will be available in January 2007. Do not attempt any further repairs for any RKE or TPM concern on the 2006-2007 Chevrolet Impala or Monte Carlo until the TSB is released.
Note: The parts that were available through the Warranty Parts Center (WPC) have been exhausted and no additional parts will be available through the WPC.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
© Copyright General Motors Corporation.
There wouldn't also be a fix on the way for the service personnel who tell you all is fixed with a smile and handshake knowing all along that the problem is still there. I know, I know...be nice.
fix will be available...Sorry, I am growing alittle
impatient at this point..After new receiver I am still showing low fob battery, doors/trunk won't work and tire pressure message is on !!
Thanks
Frank
Contact your dealer ASAP to arrange for your repair.
These are two relatively minor (although very annoying) problems. Don't be so sure to sell your Chevy short just yet.