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Just Brakes left us Just Broke-over $2000!
My wife recently went to Atlanta for a conference. She called me upon arrival, saying that there was a noise coming from a front wheel. I responded that I couldn't help her, (we live in NC) she should get the car serviced. She went to a local Just Brakes shop because it was nearby. You may recall their advertising - $129.88 for a four wheel reline. Let me preface this by telling you that we had the brakes inspected on our car at the local dealer 23,000 miles ago at a cost of $35 and they found nothing wrong; and I think we can agree that no dealer is going to understate the need for car repair, especially when the vehicle is already sitting in their bay. Just Brakes personnel told my wife that the entire system required replacement at a cost of over $1200! She tried to call me but failed, so she authorized the work. Now, I could believe that some of the brake system components would require replacement, but everything? Master cylinder, wheel cylinders, rotors, calipers, drums, springs, shoe and pads (recommended upgrade on these, of course), shims, hardware, etc. etc. How'd she get it out of the driveway, much less to Atlanta? Unfortunately, my wife also mentioned that our car needed a steering rack; the dealer diagnosed the problem but hadn't yet done the work because they didn't have the part. Just Brakes personnel told her they could do it, and she authorized the work, but what they didn't tell her was that they couldn't do the required wheel alignment until she came by to pick up the car. She was on a tight schedule and had to drive back immediately to NC with the car out of alignment. She ensured that the Just Brakes personnel knew her schedule before they did any work. The total bill was over $2000; don't tell me these guys didn't take advantage when they saw a woman coming!
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