I bought a 2000 Maxima instead of a Passat in part because the nearest VW dealer is over 50 miles away and East Tennessee Nissan is less than 1 mile from my house. However, I'm not too impressed with them so far. There are rumors around (it's a small town) that the owner is a Yankee from Michigan who uses this and several other car dealerships to launder his drug money. But I digress: what I know is that the buying "experience" was the classic old-fashioned boiler room runaround job with a salesman, assistant manager/closer, sales manager and finance guy all trying to work us over. The service manager isn't very efficient or competent, either. But I like the car.