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Honda Accord Quality Control Issues
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Comments
The last half tank go's a lot faster than the first half. Once tires start showing wear it seems like they wear faster.
Besides, 47,000 miles is a lot of miles.
To listen to some of the posters here, the MX4's I have are junk. Aren't the X-Ones better?
I don't drive like an old lady but I'm not an idiot either. I'll push 80MPH once in awhile but that's about it. I slow down when it rains which is pretty often.
This morning I took a 35MPH off ramp at 50 MPH. The car handled well. There was no tire squeal and I sure didn't go int a four wheel slide.
I just want something that handles well and is good in the rain and once in awhile snow.
I sometimes have to wonder exactly how some of the posters who come here drive?
Maybe like I did when I was eighteen?
Keep in mind, suspension components are calibrated with OEM speed rated tires. The car is designed this way, so going with a different rating will definitely result in a deterioration in handling. This will be all the more noticable on a car like the Accord, as its suspension and steering are unsurpassed for a car in this class and price.
Stick with the V's. You won't regret it.
Also, the "tires, tires, tires" forum on this site has some very knowledgeable people.
Storm11's post is a good summary of what you need to come to grips with. There is always a trade-off. Just be sure you know what you will be trading off.
Heck, you're in the business, go talk to your service mgr/master techs.
Good luck in your search for your next set of tires.
BTW, if you can buy through your dealership at discount, the skys the limit.
Thanks
Does it rattle with the door open?
Funny...the two tires most reccommended here aren't available. no X-Ones or Turanzas ?
And...Happy Thanksgiving to everyone!
isellhondas, your logo looks like Canada; I don't know how good the LSH's or LSV's would be in snow. I live in Austin and have family and friends in Houston and New Orleans, so handling on curves, interstate silence, and safety in the wet rate highly for me.
BTW, my OEM Michelin Energy MXV4+ on the Accord were pretty good wet or dry, but now, after 27,000 miles, they are getting a bit slippery in the rain. Still losts of tread left (about 7/32's), so I can only surmise the tread rubber must be getting harder with age.
My exteme example of that was a set of Michelin X's many years ago on my '63 Volvo 122 which still had half tread left at 80,000 miles (!). But the tread was so hard it was like driving on plastic tires. In the dry they were fine; but one day I went around a wet turn a bit too fast and slid backwards through a curbside service station. Missed the pumps, thank God. I bought new tires that day, despite my wife's protestations about junking a "perfectly good set of tires" (she wasn't in the car during the gas station episode, and just figured I was driving too fast - again). Besides, she was from South Texas desert country, and really didn't believe in rain - sort of like Santa Claus for her...
1) most of the participants on this list must have WAY too much free time on their hands
2) many of the participants tend to make broad generalizations with no documentation (the notorious V6 "troublesome automatic transmission", which I would have to call one of the great Urban Legends of our day)
3) many of the group have a hangup about whether Japanese Accords were/are better than American-made ones. Note that ALL accords from 1994 to 2001 (the latest rated) get "much better then average" marks for reliability across the board in the April 2002 Consumer Reports, based on real-world experience of their subscribers. This DESPITE the fact that the competition (and hence the definition of average) is getting better all the time! Note also that the number of solid red circles for the Accord has climbed steadily over the years despite more Accord production moving to the USA over the same time span.
4) finally, isellhondas, I'm glad you are here, and I'm glad you seem to have a rather thick skin. Yours seems to be one of the few voices of reason among all the Chicken Little "sky is falling" shouting. The insults and slurs sent your way because of your occupation are unwarranted, in my opinion. I judge people by their ideas and ability to communicate those ideas, not by their job. On that scale, you rank well indeed.
BTW, I am not a Honda dealer and am in no way associated with Honda other than to drive and enjoy my '01 Accord V6 (my first Honda)with its TROUBLEFREE automatic transmission. The Accord is, in a nutshell, the best-built car I have ever owned, and I've been driving for almost 50 years.
Also BTW, I just received a notice of extended warranty on the automatic in my car from Honda. I guess they couldn't ignore the paranoia any longer; it was easier to quell the fears this way. I filed it in the glovebox, but will be amazed if I ever have to use this warranty. Consumer Reports rates all Accord transmissions as much better than average reliability across the board, both stick and auto. That is their highest rating. Note that this is not anecdotal; it is statistical.
The first time I posted my story, I received a less than enthusiastic reception from isellhondas. His holier than thou cavalier attitude and rudeness were deplorable.
Since that time, Honda has acknowledged that there was a problem with their V-6 transmission in print. As you are aware, they even offered an extended warranty to stem the tide of consumers demanding a product recall. As far as your Consumer Reports documentation, remember, the latest consumer survey to its readers is just not be calculated for the year 2002. It will be interesting how the transmission in the V-6 Accord will stack up in the next automotive issue that will be on sale in April, 2003.
Being thicked skin is one thing, but being indignant and outright rude is another story. In conclusion, isellhondas now has an ally and first friend in this forum. In addition, I suggest you read the posts in this forum in a more thorough manner as obviously you skipped over a lot of detailed material.
And I'm glad I have a "first" friend!:)
I am also confused when you state many participants use broad terms. From what I read here, the poster actually posts of a specific problem and how it actually have caused problems for the poster.
I also own a Honda Accord but I don't look at it through "rose colored glasses" when a problem develops. The shared experiences by the posts in this forum have created a new awareness regarding any problem or potential problem regarding our Accords.
A warranty, of any kind, on any product, is not designed to cover the product for as long as the engineers think it will last. It is a sales tool, wherein the company decides to risk some money (the potential cost of any repairs) in the hope of potential benefit (more sales due to customer faith). Hyundai did not suddenly design and build more-reliable cars for their 100,000 mile warranty. Rather, they were concerned with the perception of poor reliability and decided to invest some money in an "insurance policy" with the hope that it would change public perception about their product. It seems to be working, BTW. Honda has had a 36,000 mile warranty for many years, yet I know many Honda owners whose vehicles are almost like new at 160,000 or 200,000 miles. Honda chose not to offer a longer warranty because they didn't need to. The cost of the warranty was better spent on actually designing and building a better product.
The Accord automatic is, by CR's owner survey (the only statistical data I can access, BTW) much more reliable than everage. It has been in use since when, perhaps 1996? It gets solid red circles across the board for all years up through the latest data available. Will that change for the 2003 issue? Maybe, but I'd be willing to bet not. "The past is the best predictor of the future."
This brings up the point of my note: before you buy a car, you can only use statistics and probability to decide likely reliability. That is the best data that exists. However, once you buy a vehicle, you now have ONE sample from the population. It is YOURS. Anything that happens is now not a 0.0001% CHANCE of a problem; it either IS a problem or it ISN'T. (Caps used for emphasis - sorry if it seems like I'm shouting.) And just as you can't go forward from probability to certainty, likewise you can't go backward from a problem with one car to conclude that Honda has a problem with their automatics. The logic just doesn't hold. The analogy is to tossing a penny: before you throw it, you have a 50% chance of heads. But on any given toss it either comes up heads or it doesn't. That is certitude. If you throw the penny three times and get three heads in a row, can you conclude that you have a bad penny? Nope.
Back to the car: The only accurate statement you can make is that YOU have a problem with YOUR Honda automatic. Given that, what you need from this group is information and suggestions on how to proceed to get it repaired to your satisfaction. Rants about Honda's "problem transmission" from would-be sympathizers just raise the general noise and paranoia level, they don't help you get on with your life.
That said, I'm afraid I don't have any words of wisdom to offer regarding your car. Do you have access to more than one dealer in your area? Is there a chance that one of them might have a cleverer mechanic (better diagnostician) than the one you are now using? My own Accord automatic has been trouble-free for its 27,000 mile life, as has the automatic in my Aerostar (now at 126,000 miles), and the last problem automatic I had was in a 1983 Suburban diesel. After this long epistle, I'll refrain from launching into THAT saga.
BTW I think you can see a partial TSB listing...thru the Edmund's or NTSB site.
By the way, have you read the numerous complaints on the Federal complaint board about V-6 transmission problems or the article written in the LA Times? Here is another link of interest:
http://www.usatoday.com/money/autos/2002-09-20-honda-warranty_x.htm
By the way stantont-rbruehl goes into detail in post #1611 about his transmission woes. I kept it on file.
Here are the issues he noted in detail:
"Now to answer the other posters problems regarding what I encountered with my first transmission:
1. I starting to hear a loud "clunk sound" when I would put the car in reverse. This never happened before which I at first though was something else.
2. When accelerating from 1st to 2nd gear, I noticed hesitation. This hesitation became more pronounced and coincided with the "clunk sound" within days of each other.
3. About a month later, I noticed hesitation in all gears. I immediately had the transmission fluid changed to see if that would remedy the situation. By the way, I followed the maintenance schedule as indicated in the owners manual regarding transmission fluid changes. This was an extra change I thought would help. Honda transmission fluid was utilized in all changes.
4.Total failure occurred while I was driving out of my driveway. I put the car in reverse and heard the "clunk sound" which was loud. I shifted to drive and nothing---the engine just raced as if I was in neutral.
I conclude that there is some part in the transmission that wears out over time which causes failure. Most likely it is a design flaw by Honda that cannot be corrected.
I suggest that if anyone experiences these problems, to take your car to Honda immediately and have it documented. Honda service does know about the transmission problem from day one!"
It makes me wonder how you can make out posts to be generalized when in actuality they are quite detailed.
You are not isellhondas brother-in-law are you?
(That is a joke by the way and is not intended to offend anyone including isellhondas).
The problem with repairs is that Honda of america doesn't allow their service shops to disassemble the transmissions in the shop, and the dealsership is forced to order a new one. We all know how honda has lots of parts lying around for repair.
Hope this helps some people.
Given the interconnection between all the systems in a modern automobile, it is possible (and I would suggest likely) that the failure is caused by some part not even in the transmission. For example, a flaw in the engine computer, which controls shift characteristics in the trans, could cause an abnormal stress on every shift (perhaps into reverse, since that seemed to be abnormally harsh) which would eventually cause transmission failure. Yet replacing the failed transmission part or parts would effect only a temporary cure, as the computer would then overstress the new part in exactly the same way. That is why I suggested trying another dealer in hopes of getting a better diagnostician. Better yet, if Honda can be persuaded to send in a regional or national diagnostics team that might help. Barring that, if the trouble cannot be found, I think Honda should buy back the car for teardown and diagnosis until the cause is found.
Two transmission failures is maddening for the owner, especially since automatic transmissions are usually very trouble-free, but that does not support the conclusion in quotes above.
I would suggest that if there were really a design flaw, then out of 400,000 Accords sold each year, with automatics in all of the V6's and some of the 4's (maybe 100,000 automatics each year?), there would have to be SOME effect in the CR statistics. But there isn't any. Still full red dots for the transmission. Again, anecdotal data cannot support any generalization to design flaws.
Factory help can be invaluable in a difficult diagnostic problem. Many years ago I had a Yamaha outboard motor. One day, I was out in the boat alone with the kill switch lanyard clipped to my life jacket, and walked away from the wheel with the engine idling in neutral. The lanyard pulled out of the kill switch, but the engine kept running! This was a major safety-related item, so I brought the boat/motor to the dealer to have it fixed. They changed the kill switch, to no avail. Then they changed the ignition switch, and then the wiring harness from the engine to the steering and control console and even the ignition module. Still wouldn't kill the engine. Finally they called Yamaha USA. Three weeks later my boat had an appointment with a team of guys from Japan. When I went back to pick it up, the dealer said it was fixed. When I asked what they did, he said he didn't know; none of them seemed to speak English. But they came in with a suitcase full of electrical parts, and went back to Japan with all the old parts from my engine. None of the parts were discarded. And the motor WAS fixed. That is my model of superior customer support, BTW.
And I believe Honda has traced the problem back to one or a couple of parts in the V6 transmissions.
I have a 4cyl and received my extension recently.
dc_sports_rule--I agree with you also regarding the Consumer Reports yearly survey. The transmission issue would definitely come up on the 2002 survey. You will notice a difference in the circles this time around stantont.
Here is the American Honda directive for everyones records:
http://world.honda.com/news/2002/4020920.html
Remember the "mysterious acceleration" problem in Audis of a decade or so ago? It nearly bankrupted Audi, but it was eventually proven that the owners had their foot on the gas when they thought it was on the brake. Proof occured when videos of the cars actually accelerating into walls, etc., showed THE BRAKE LIGHTS WERE NOT ON. No foot on the brake, but the owners swore they were stomping on the brake as hard as they could. The public's willingness to believe this even though there is no car made, other than a few slingshot dragsters, whose engine can overpower the brakes (physical impossibility) nearly killed Audi.
In a situation like this, the perception IS the reality that must be dealt with.
And I stand by my original hypothesis: the cause of the problem is probably not in the transmission but in the computer. If that is so, and if Honda does not find the flaw, then soon after all these warranties run out, the second (or third or fourth) transmission in the cars will begin to fail. Would I be happy to have a 100,000 mile warranty on my V6 but then have the transmission fail at 120,000 miles? No way!!
One reason for my suspicion of the computer is a bit of knowledge of how computer chips are made. There are millions of semiconductor devices on each chip, each one submicroscopically small. In the manufacturing process, there are bound to be a certain number of these tiny transistors that don't work. The chips are designed to tolerate a certain amount of these failures, and each chip is tested to ensure that it "works". If there happens to be a failure that is not tested in the postproduction trails, then a bad chip might set a signal under certain engine operating conditions that would cause the overstress during shifts that I mentioned in my previous post. Such a flaw in a computer ship would be statistically likely to affect many manufacturers. It would be interesting to see actual stats on transmission failures in Accords versus, say, Camry V6's.
Now you have the facts. How you interpret them is entirely up to you.
You guys are too quick to launch into personal comments instead of sticking to facts. I'm outta here. Have fun!
I'm outta here, too. Stantont, You were a voice of reason in what had become the Salem Witch Trials of Town Hell. Sad to see you go, man.
BTW, one last shot across the bow: I really, really like my Bridgestone Turanzas, and if treadlife holds up as advertised, I'll see no reason to go back to Michelins, which after three different sets on three different cars (Integra, Accord, Volvo) I found to be an OK tire at best (though none were X-Ones, I'll grant.)
Isell, all the best and Godspeed, my friend. You'll need it in here.
Links have been provided about the transmission problem and he failed to believe what Honda determined. Just like isellhondas, he was a second ostrich that would bury his head in the sand and wouldn't admit to the details of the transmission problem. He even determined on his own, that it was a transmission computer problem when Honda flat out right said it was a part problem.
Denial is one thing, but dreaming up conclusions. without any support or documentation is another thing. At least isellhondas hasn't gone that far.
I have a strange suspicion that Stantont is really isellhondas twin brother. (Once again, this is a joke and it isn't meant to offend anyone). I suggest stantont read a little more about the problem before coming up with eronious conclusions.
http://www.jdpa.com/presspass/pressrelease.asp?ID=2002141
I now have squeaky good years.
The one positive thing he did say was that he sympathized with me regarding my transmission woes. That did show a lot of class on his part.
1. American Honda extends Warranties on Select automatic transmission due to problems that may result in premature wear or failure.
NOT A FACT:
1. From Stantont's post#1972:"Given the interconnection between all the systems in a modern automobile, it is possible (and I would suggest likely) that the failure is caused by some part not even in the transmission. For example, a flaw in the engine computer, which controls shift characteristics in the trans, could cause an abnormal stress on every shift (perhaps into reverse, since that seemed to be abnormally harsh) which would eventually cause transmission failure".
For a person that believes so much in statistics and facts, how can Stantont speculate/theorize a preposterous and illogical posting such as this? Amazing! Suspicion is one thing but posting an irrelevant theory such as that is pointless.
Only Honda can answer why their tranny fails at such a rate however, they will not provide the consumers the answer. This is just like asking the Pope if he is still a virgin (No offense to all those Catholics out there). Our best indication that there is a problem with the Accord tranny is that extended warranty.
Well, the positive thing about all of this is that he won't be returning to post other theories that defy logic and the presentation of facts.
At least we all know isellhondas plays with a half a deck and he is tolerable.
Well folks, it is time to move on and discuss other Honda quality control topics.
It is pretty sad when insulting someone and calling names is allowed, however.
I know a couple of you just can't stand it when another poster actually loves their Honda and comes into this chamber of doom and gloom to present another opinion.
Perhaps someone should start a thread called "Praise your Accord".
The reason I am bring this up is the negative publicity regarding the 6th generation V-6 Accord hurting sales?