Volkswagen Passat Maintenance and Repair

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Comments

  • altair4altair4 Member Posts: 1,469
    Interesting about your overheating - btw, you couldn't have lost gallons of coolant, the whole system only holds about 7 quarts (1.8T).

    Anyway, no - the coolant temperature sensor is not on the coolant reservoir. That sensor tells you when the coolant is low. The one I mean is screwed into the engine. On the 1.8T, I think it's on the rear of the engine - you'll need to search for more info on that. They are color coded - make sure you get the correct one.

    If the coolant temperature is being mis-read, then the engine management is either sending too much or too little fuel into the engine. You might want to search more on this topic - I'm not a tech, but I did stay at a Holiday Inn Express last night....

    Also, that VW specialist...they diagnosed a blown head gasket as the cause of the overheating, or were they saying that the overheating caused a blown head gasket? What kind of test did they do? Are you seeing any oil in your coolant or coolant in your oil? I think I'd be shying away from them...

    If you can find the list of codes they pulled, you'll be able to google them for more info.
  • dmillardmillar Member Posts: 2
    It's a 1992 G60 syncro, this morning I put the key in the ignition, and the right window went down, and has stayed down. The other windows won't operate at all.

    Any ideas would be welcome.
  • glenhattenjrglenhattenjr Member Posts: 1
    I have the same problem with a 99 Passat 1.8 turbo and thru all these forum I have read this seems to be a problem for a lot of owners, I have checked on prices for the part and they range from $800.00-1800.00 I think VW should do a recall it this is such a problem for as many owners that have complained.
  • sundhario1sundhario1 Member Posts: 16
    I just purchased an 05' pass wagon. The car has 1900 miles on it. I noticed when listening to talk radio or various type of music with a certain low tone the front passenger side door emits a rattling. It occurs in all types of music or talk radios -- its some certain low pitches that cause the door to rattle. I don't have the bass, middle or treble turned up or anything -- they're all in the "normal" position. The front passenger door is the only one to rattle. Is this a new car issue and go away on its own or should the dealer take a look at it? While I know door rattles and squeaks are inevitable -- it doesn't seem normal so early.
  • xeniabillxeniabill Member Posts: 1
    OK so I have the same problem brakes still work and the light is still on and flashing Can you tell me if you got your fixed and if so how did you?
  • izzyinchicagoizzyinchicago Member Posts: 5
    I am glad to see people picked up on the VW automatic transmission shifting problem thread. I am interested in what re-programming had to be done to the transmission to solve it.
    I was so frustrated with the Passat's terrible transmission shifting:
    - Lag in going from 1st to 2nd,
    - The "clunk" shifting down into 1st at stop lights,
    - The feel that the car did not know what gear it should be in when driven in stop and go traffic,
    - etc...
    While on a vacation in White Rock, BC, Canada (to be precise), I stopped into a VW dealer and asked the service manager what I could do. He searched and found a recent TSB on re-programming the transmission. It came out in May/05. Previously they tried adjusting throttle linkage/angle on my car, but without much success.
    Here is the TSB number: 37-99-02 "Transmission Shifting Concerns". I was not able to get a copy of the TSB, but he said it might fix some of the problems.

    Has anyone else tried getting the dealer to reprogram their transmission, and was it this TSB? And was it successful?
    IzzyinChicago
  • davidjtdavidjt Member Posts: 6
    Well, typical of VW dealership service (Sovereign VW, Hicksville, NY - I'd say avoid them, but I've tried others and none are better), I had to dispute the charge with my credit card company nearly a month after they promised me a full refund.

    The brakes do work, but the ABS does not. I finally found a reputable private mechanic who works on German cars and plan to bring it to him this weekend.

    Also, in light of the apparent demand, there is a shop in Florida that will rebuild your ABS Electronic Control Module, which apparently is the culprit in this recurring problem, for about $250, with a couple of days turn around. I asked for references and he pointed me to his E-bay ranking where he does a number of his sales. Doing business on E-bay was actually a negative for me (den of thieves, IMHO), and while he had a high E-bay ranking, it was not unblemished, with the few negatives apparently including ABS rebuild customers.

    Don't forget to write the DOT. A critical mass of complaints may force VW to issue a recall and reimburse those who had the work done already at their own expense.
  • bucketofboltsbucketofbolts Member Posts: 2
    Is anyone else having as many problems as I am? I have a 2000 VW Passat GLS, purchased new. It has new tires, water pump, battery, turbo was leaking oil so that had to be replaced, timing belt was replaced, the plastic strip detail on the side of the car had to be replaced a couple years ago, I have new brakes, bought those 2 years ago. It now sounds like the clutch may be going... there is a metal grinding sound every 5 - 10 mph. This sound didn't start until they changed out the engine... could the dealer have done something to break the clutch while monkeying with the engine? (Their estimate for a new clutch, by the way was $2,000!!!!)
  • altair4altair4 Member Posts: 1,469
    You don't list the mileage on your (at least) 5 year car in your post, but let's separate the maintenance from the problems:

    Maintenance: Tires, battery, timing belt and water pump, and brakes. All cars (with timing belts) will need these things if kept long enough and with enough miles. I have an Accord in our family that has been bullet-proof in my estimation and I've done all of these maintenance items (we're on the third battery and the third set of tires and the front brakes have been done twice) in the 100,000 miles that we've put on the car.

    Problems: Turbo leaking oil, plastic strip detail, and (maybe) clutch. I'm sorry I can't help you on the clutch issue - I have a Tiptronic in our wagon. How many miles on your vehicle and where is it predominantly driven (urban or highway)?
  • mugnutmugnut Member Posts: 3
    Apparently the flex joint on my '01 GLX Wagon (V6; 65k) is shot. The repair involves a whole new front right catalytic converter assembly.

    65k seems awful soon for this problem.

    Anyone had this problem? Anyone pursued emissions warranty coverage for it? If it will not be covered, what would be most cost-effective response be?
  • blueberry01blueberry01 Member Posts: 5
    I have a 2001 gls passat.My problems is that sometimes it stalls when i crank it and when it starts there is a strong smell of gas.I have replaced the fuel filter,fuel pressure regulator.

    I was just wondering if the air flow sensor could be causing this problem since it controls fuel delivery....Anyone else having this problem

    when i had it put on a dianostic machine the only thing it shows is the engine coolant temp sensor (value High) is bad.Would this cause the problem i'am having?
  • chellesingschellesings Member Posts: 2
    I bought my Passat in 2003. Thought it was a cute car, so there ya go! Turns out that I really don't know alot about it. I wonder if anyone else has had this problem. About 6 months after I purchased my car, the battery died. I was astounded; they replaced it. Three weeks later, it died again. Have any of you had that happen to your Passat so soon after buying it? I've noticed that some people notice a hesitation when first starting off. Mine did the same thing. I'd never heard of Turbo lag before. I might as well admit that I know next to nothing about turbo engines (I probably wouldn't have purchased mine if I had!) Does driving using Tiptronics make any difference with gas mileage? And my last question: just how much does it cost to replace the key?

    Thanks!
    Michelle :confuse:
  • chellesingschellesings Member Posts: 2
    I do enjoy my Passat. It is probably the most fun, yet classy car that I've ever driven. If I had the money for an '06.......... that would be most sweet. I test-drove one in last month and I fell in love with the Passat all over again. That is one very sweet ride!

    Michelle
  • rwatsonrwatson Member Posts: 144
    Go to an Autozone or Advanced Auto (or equivalent) and have them check the alternator. They will do this for free and tell you how many amps are being put out by it which = if it's doing its job. My 02 Jetta wagon's alternator croaked at 40,000 miles. Each time I recharged the battery, it lasted less, and less until it wouldn't hold a charge beyond 12 hours after driving. VW's alternators are made in France, and I believe it's a plot to slowly import new Renaults back into othe country piece by piece. ;)
  • jregrubjregrub Member Posts: 1
    :confuse: I recently heard that i can use regular gas for my 05 passat wagon 4motion. The gas station owner said the engine adjust to the gas. If this was true why does VW recommend premium. I read a few posts on this but issue still not clear to me.
    What are the consequences if any for using regular vs premium gas in this engine over exended periods of time or various driving conditions. Any informed comment welcome. thanks
  • 600kgolfgt600kgolfgt Member Posts: 690
    >Go to an Autozone or Advanced Auto (or equivalent) and have them check the alternator.

    Most importantly - have them check the voltage regulator mounted on the back of the alternator (the brushes on the regulator in particular). Most alternator "failures" are usually the result of the voltage regulator going south (I've changed enough of them to the point where I can do it in my sleep)...
  • gillydgillyd Member Posts: 1
    I recently purchased a 2006 passat and I love the car. This last weekend I was taking it for a trip (about 220 miles) and as I was exiting the interstate, I noticed that as I was slowing down it sometimes had a problem shifting from 5th to 4th. I would hear a "clunk" and it would be a noticable hitch in the car (that scared me the most). The car has about 350 miles on it, and I wasn't sure if this was part of breaking the car in (usually in the first 500 miles), or if I should talk to my dealer about it. I'm really concerned about long term damage to the car if this isn't suppose to happen.

    Thanks!
  • mturokmturok Member Posts: 1
    I have a cassette stuck in my GLS '99 tape deck. Pressing Eject button has no effect. Any advice on how I may get it out? I think it happenned after my radio got into the SAFE mode (blown fuse) and I had to enter the code to turn the radio back on.I had my tape inside while I was performing the reset. Or it may be something totally unrelated to resetting the SAFE mode - mechanical or electrical

    Thanks in advance for your help
  • altair4altair4 Member Posts: 1,469
    VW recommends premium for the best fuel efficiency and power.

    Read this:

    "Gas Up, Don't Penny Pinch"
  • akron_passatakron_passat Member Posts: 1
    I'm hoping Jager32 is still out there or someone else can help. 2003 Passat with nearly 40K. Only dealer oil/service to this point. Hose leading to air filter was jammed with leaves, so I vaccumed them out, and also installed a new air filter (not OE, Fram or Purolater...I think). It was a bit tricky. Since installing the air filter, I get warm air blowing from vent system, even when H/AC is turned off?

    Is it possible that I've installed the air filter incorrectly (ie. backwards?). I've had some heater problems in the past, but they've been sporadic, and problems have always disappeared before taking to dealer.

    Does anyone have any advice? Thanks, Akron_Passet
  • fish8fish8 Member Posts: 2,282
    I have experienced this same "clunk" in my '04.5 Passat. It has happened about 3 times in almost 18,700 miles of driving. I had the dealer look at this issue, but nothing was found to be defective.

    Good Luck!!
  • gingerpanthergingerpanther Member Posts: 8
    Hi, new to this site and joined specifically as I have the same problem with my 2001 Passat. My mechanic has tried all the suggested remedies on this site and various others, checked the air con, pollen filters, pipes, drain plugs and I still have a flood of H20 every time the car is driven. I was hoping that somebody may have alternative suggestion or has actually had this water nightmare fixed! I have no sun roof and it fills with water in the dry! Somebody please help this frustrated English chic! I read on one of the forums that it may be caused by a cracked/faulty heatercore..any advances welcome! Many Thanks.
  • altair4altair4 Member Posts: 1,469
    Let's look at all the possibilities and see if you've already eliminated all of them:

    1) The drain under the battery in the cowling at the base of the windshield is a notorious issue for causing interior flooding. And I believe there is another drain under the brake fluid reservoir (which is on the driver's side in North American models). If you are in the UK, look in front of the passenger side. Water collected here can find it's way into the car through the ventilation system.

    2) The A/C condensate drain. Even if it's been looked at once, I'd suggest running a stiff piece of wire through it again to just make sure it's clear.

    3) Sunroof drains. The drain outlets for the sunroof can be found when opening the front doors. You will find a short black rubber hose that is tapered at the end. Squeeze these to make sure they are unobstructed and draining properly.

    4) Your comment about the heater core would be easy to determine. You'd smell coolant in the car and your windows would fog up and won't clear by using the defroster. Also your coolant level would drop noticeably if this were the case. Check the level and keep an eye on it to be sure.

    5) I know you said this was checked, but the interior air filter housing has been known to leak due to either cracking or improper installation of the filter. I'd check that again.

    Just to get this straight - you get water in the car every time you drive it, even if the weather is dry and clear and you are not running the A/C? Do you actually see water dripping anywhere? And is the water collecting in both footwells?
  • gingerpanthergingerpanther Member Posts: 8
    Thanks for the advice. To clarify:
    1) My mechanic has cleaned under the battery, pollen filter and drain plugs to no avail.

    2) I will suggest the wire technique, as the car is still in the garage

    3) No sun roof!

    4) Windows do not fog up, car smells musty, but I think this is related to the carpets having been thoroughly soaked.

    5) Will get him to re-check the air filter

    6) Rear passenger footwell behind passenger seat fills up with water, not any other fluid EVERY time car is run, but not on idle. Water is coming out of the heater pipes that run under front passenger seat, but only on passenger side, not driver.

    Thanks again for your reply. Will feed back to my mechanic and see what happens.
  • altair4altair4 Member Posts: 1,469
    You didn't answer this question (or at least I don't think you did)...

    Just to get this straight - you get water in the car every time you drive it, even if the weather is dry and clear and you are not running the A/C?

    I don't know whether you have the Climatronic A/C or the more conventional "three-knobs-in-a-row" system that the lower trim levels get in North America. If you have the Climatronic system, then press the "Econ" button to shut the A/C compressor off and see if water continues to enter the car.

    Given your past answers, I'm betting that this is A/C condensate. I wanted to send you some additional info, but the website I wanted to view seems to be temporarily down. I seem to recall another place to check the A/C drain, but I need to refresh my memory. Check back tomorrow! We'll get this sorted out.
  • brn_sndbrn_snd Member Posts: 1
    I too have a 2001 1.8T Passat that makes a loud rattle moise only at start up. It's been doing this for about 2 years now. I've had it in to a dealer and have been told that it might be the starter breaking down. I'd like to get the problem fixed, but feel like I'll just get ripped off and the problem will not get fixed. All of my oil changes have been done at the VW dealer.

    Anyone out there with the answer to the rattle noise. Please HELP!!
  • gaborgabor Member Posts: 1
    Hi !
    I had the same problem.
    I have 2 passats (1,8 T) and I was spending my day getting the parts out from one car and get them in place in the other one.So I found out THE PROBLEM: Spark pulgs !!!!! :)
  • wileeebwileeeb Member Posts: 16
    If you go to the National Highway Transportation Safety Agency Website and look at their Service Bulletins
    http://www-odi.nhtsa.dot.gov/cars/problems/tsb/results.cfm
    you will see that catalytic converters were the first Service Bulletin. I'm not sure what that means with regard to warranties, but it definitely means it has been identified by the NHTSA as a systemic problem.
  • gingerpanthergingerpanther Member Posts: 8
    HI

    Yes water in the rear footwell EVERY time I drive it, whether the A/C is on or off. It also happens whether the A/C is on hot or cold and it does not do it at idle, just when driven.

    I have run it with the "Econ" button on and off and it does not make any difference, the water is still pooling in the rear passenger footwell. You can actually see water coming out from the heater pipes under the seat, and it is pure H20, not mixed with any other fluid
    ( my mechanic tasted it!).

    Thanks ever so much for your help. My mechanic is at a loss.

    I now realise that when my dashboard computer packed up last month it may be related to this water problem. VW did not mention it when they put a new dash in though. With hindsight, this problem has been since May, but due to a burst appendix, I did not drive the car for a long while and then thought the water was due to one of the kids spilling something! Doh!

    Your help is much appreciated.
  • altair4altair4 Member Posts: 1,469
    Interesting....okay. So you don't have to worry about the engine overheating due to coolant loss. Well, unless your car is some sort of miracle device, then pure H2O means air conditioning condensate - unless it's been raining a lot there lately. I'm still thinking that the A/C system is retaining water...

    Anyway, have your mechanic try this:

    Pull the carpet back on the passenger side footwell (on a UK car). You'll notice a pipe going from the dashboard tapering down in size that connects to the floorpan. I removed the pipe, stuck my finger in the drain hole and pulled a load of crap out of there. Sure enough, the Air Con drain pipe now flows freely, and my carpet doesn't stink of rotten socks any more!!

    The above was posted on a dedicated Passat website by a chap in Wales, and it sounds like he had the same problem. Post the results and let's see what to do next...
  • ndtndt Member Posts: 1
    thanks for the tip regarding the lunging problem with Passat. I tried carb cleaner today and it worked ! Unfortunately I had previously paid a dealership $500 plus to fix it ........they changed the air volume meter.............didn't work but things temporarily improved as they also reset the Computer to original factory settings which gave the impression that they had fixed it!
  • gingerpanthergingerpanther Member Posts: 8
    Funny, I read that post in my quest for answers and tried to remove any crap out of it. Nothing to show for my efforts though, but I have suggested it to my mechanic to see if he has something longer and more effective.

    Your suggestion that as it is pure H20 it has to come from the A/C makes sense and even though I have had the A/C checked by an A/C "specialist" I have asked the mechanic to investigate further.

    Will keep you posted when the mechanic has tried these.......
  • altair4altair4 Member Posts: 1,469
    Sounds good, GP. I'm starting to run out of ideas. Not having looked for that tube, I have no idea how long it is. Maybe worth running a long piece of stiff wire through it with a small hook formed on the end. Maybe you'll snap something out of it.

    BTW, do you hear any water sloshing around under the dashboard, especially if you make a couple of small quick "left-right-left" jerks of the wheel?
  • gingerpanthergingerpanther Member Posts: 8
    If the mechanic can not delve into the vents I will adapt a "wire coat-hanger" or some other similar implement to run through the vents.

    As for water sound, the only sound I hear is of the duck quacking in the rear footwell (joke!)

    Seriously though, there is no water sloshing sound from the dash area or front end at all. The car runs normal bar the pooling of water, which at the most is 1 1/2 inches (6cms approx) deep at worst.

    I e-mailed a tech who is part of a motor corp I belong to from work who said...

    " This is a well documented problem on the Passat. There are 3 main areas that can cause this problem, and as you say, the water ends up in the rear footwell.

    The plenum chambers can block with leaves causing a build up of water in the w/screen wiper motor area. This causes - or is associated with it - the failure of seals that allows water over the electrical & electronic components.

    Some leaks are structural, and another is caused by blockage of the air-con condenser drain. There have also been leaks from the screen area reported.

    If you have had the vehicle from new, you are entitled to ask the SMMT (The Society of Motor Manufacturers & Traders), who are the controlling body of the British motor Industry, if there is any obligation on VW's part to sort it out."

    Unfortunately I have not had the car from new, and having checked the usual suspects of leafs etc am left with the A/C condenser. Will report back following further investigations...
  • altair4altair4 Member Posts: 1,469
    The coat hanger idea is exactly what I had in mind. I'd be curious to hear what your contact meant by "some of the leaks are structural." Any more details on that? Good luck. Keep us informed...
  • tlan325tlan325 Member Posts: 1
    Hi, New to this site. I have a 01 Passat with 90K on it. I've had the car for only 4 months and in the past month been having alot of trouble with it. THe EPC light has been coming on as well as the check engine light. Early on it would go off but now more recently it is staying on and the car is barely driveable. Little to no power, starts up very hard. Sometimes shutting it off then restarting will clear it up, but not always. I've had it at the local dealership twice and they "reset" the factory settings, but after a few days its back to trouble again. They say the codes are different each time they put it on the scope. Seems like a major electrical problem???

    Any ideas would be greatly appreciated, Im at my wits end with this car!
  • wood7wood7 Member Posts: 1
    Ok folks how are you,
    1st time on this site and am pleased to see that not only me has had crap luck with a passat and its air-con sytem leaking into the footwell.
    i was just wondering if you got to the bottom of this problem and if so what was the best way of doing this my passat is a 2001 model and has leaked into front and rear footwell which inturn has rotted my remote central locking ecu to a mere quiverring micro chip and some wires have broke as well i can replace the ecu and mend the wiring problem but dont know how to stop the leak into the footwells.
    Any help would be verry much apreciated on this matter as i am completely baffled and the last time i got in the car i had to go shopping in a wet suite and snorkell.
  • bucketofboltsbucketofbolts Member Posts: 2
    Mileage on the VW is just under 58,000.
  • walkjcwalkjc Member Posts: 6
    Hello all,
    Thanks for your earlier tip!!!
    I had the dealer check the pcv system for an oil leak in my 1999 VW Passat GLX V6 and they found a cramped hose in the crankshaft to be the cause of the problem. The hose was creating too much oil pressure that was causing gaskets to blow. Thanks for the tip in response to my earlier post, hopefully this really fixes the problem for good!
    NEW PROBLEM: I've had the VW in multiple times at different dealers for the same oil leak problem and the previous solution has always been to replace gaskets. Now, the dealer is saying the car is out of warranty and this final repair will be at my cost to the tune of $390.00 for the hose replacement and $575 for new valve cover gaskets. Rattling the dealer's cage is ineffective at this point. I have two years worth of documentation and feel like I've done everything I can to get this problem fixed under warranty. QUESTION: Has anyone ever been successful with having VW corporate reimburse them for a repair expense? If so, what would you recommend my course of action be?
    GOAL: I would like VW corporate to cut me a check (390+575) and be done with this, for good.

    Please help if you can, and thanks for the tip to check the PCV system, I think that solved my oil leak!!
    Sincerely,
    Jon
  • zebezebe Member Posts: 2
    It seems that VW has been trying for years to build a loyal group of owners, however, rather than doing that building a reliable product, they are spending money on marketing to create a “VW family”.
    I owned 5 VWs so far, still have one, 2003 Passat. I used to tell people that VWs are good cars they might squeak or make other noises, but they will never leave you in the middle of the road.
    Oh how wrong I was…, new VWs are not build the same way. Sure their engine will last, is just all that other “stuff” that will fail.
    In my case, I was already questioning VW quality, but I bought another one, because I needed a station wagon and I was not big fun of SUVs.
    Anyway, my, or rather my wife’s Passat, left her stranded last November; fuel pump and computer failed. We had to tow, less that 2-year-old car with 20K on it, and it took VW 3 days to fix it. During those 3 days local dealership in Devon, PA acted like they were doing us a favor by even looking at the car. I was never offered a loaner, nor anybody ever said sorry for the inconvenience.
    In the spring of this year I bought a new car for myself, and no it was not VW. I think I am done with them, reliability is one thing, and another is customer service, which “sucks”.
    Last comment, is it just me or the new Jetta looks like Toyota Corolla?
  • bjbird2bjbird2 Member Posts: 647
    OK, we think we know your opinion of VW's from your multiple posts. :P
  • audreymaudreym Member Posts: 103
    Zebe, We have had several bad experiences with Devon, PA. I know they are under new management now, but if the Oaks, PA (Wynn) isn't too far for you, we have had MUCH better customer service from them. Good Luck!
  • dcmikedcmike Member Posts: 53
    I own a 2001.5 GLX, and have a few issues. Has anyone else had their trunk no longer close and lock? Mine stopped working out of the blue the other day, along with the foglights that won't come on anymore and the $750 estimate for a 50K check up from my local dealership (not to mention the constant stops at the gas station!). I love my car and hope these issues are minor - I don't want to go back to Honda!
  • hirevshirevs Member Posts: 2
    "Devon Motors" -that's a curseword in my house! My Passat was trashed by those people. I can honestly say that with one exception, every problem my car has ever had could be traced directly back to their "service". The watershed event was when a heater core began to leak (after 7 years) and I had it replaced by Devon. They returned the car with broken ventilation controls. When I demanded they fix them, I was abused and bullied.Their position was that although the vent system may have worked fine when I brought the car in, it couldn't possibly be their fault that it didn't work now. I didn't give up, and they eventually they ate the labor to replace the controls, but I did wind up paying the part cost. When the car came back from this fiasco, they had somehow put an enormous black grease mark on the roof liner directly above the drivers seat. I went back and complained about that, they denied that it was their fault, but promised to see what they could do. I left the car overnight again. The next day the mark was still there, somewhat fainter, but smeared. I told them that if they couldn't remove the stain, they should replace the liner. The service manager replied that I was "taking advantage" of their "good will". A conversation erupted between myself and the service manager that rapidly went nowhere. When the conversation became a bit heated, customers began to stop what they were doing to watch the exchange (which frankly, was what I wanted). At about that point, the service manager was paged off the floor, and I was left standing in buzzing silence by the cashier. A few minutes later he returned, and somewhat contritely apologized and said they would take care of the problem. I left the car again. When I returned a day or so later, I asked for the car. About 15 minutes went by and no car. I asked the cashier if she could see what was going on, so she called someone, then told me my battery had died, so they were charging it. They said my battery was dead and that my 1 year old battery - which had just made it through the winter with no problem - suddenly needed to be replaced. We went round in circles again. Oh yea: the roof liner still had the grease stain.

    The short story is that each subsequent "repair" begat at least one new problem.
    Never again will I step foot in Devon Motors. They are the "dealership who must not be named".
  • fish8fish8 Member Posts: 2,282
    Yikes...Sounds like my experience with Jim Ellis in Marietta Ga. It trying to fix a rattle, they damaged various parts of my dash (along with missing screws). As a matter of fact, I am still finding damage and broken parts to this day. I noticed a part of the plastic dash in the drivers foot well dangling. I looked closer and the plastic cover was cracked. It looked like one of the technicians tried to force the screw in and it cracked. I could go on and on, but it all comes down to lack of professionalism and respect for their work. Get the car in and out ASAP seems to be their motto.
  • gingerpanthergingerpanther Member Posts: 8
    SNAP!
    I had the same problem, to date my mechanic has unblocked the drain holes under the battery, replaced the pollen filter, checked for leaks under that and poked a wire coat hanger up the heater pipes, from whence the H20 is emerging...to no avail.

    I have had the A/C checked by a "national A/C" company who purport that the A/C is fine and my mechanic has admitted defeat.

    From all accounts it would appear that it is the A/C condenser drain or the condenser itself, but I have decided not to take it to VW and pay their extortionate rates but to sell the car. I have bought a new Mazda 6 and they will take away my VW lemon when they deliver the new car.

    My ECU packed up before I reailsed the car was flooding the footwells and had to replace that at the tune of £500 sterling. Enough is enough and from what I gather from various VW forums these cars are plagued with this problem, although I am sorry to say I have not found a resolution.

    I contacted a motoring organisation in the UK who stated that this problem is well known and if it is a UK car and owned from new there is some recourse though a national motor body.

    I wish you all the luck in the world with this.
  • altair4altair4 Member Posts: 1,469
    GP, I wish you all the best with your new Mazda 6! My wife and I had a 1992 Mazda Protege and it ran with minimal attention for 165,000 miles before I gave it away. Sorry that I couldn't get your water issue resolved. I'd say you made the right decision...
  • 4yi4yi Member Posts: 5
    Just join the club. If what I am about to ask has been discussed before, please direct me there. I have a 2000 Passat wagon.

    So, here is my problem. About a week ago, while making a turn, my ABS - break lights along with a beep came on on the dashboard. Then it went away. Couple of days later, same thing happened. Then, one day, as I started the engine, no only the ABS - break lights came on, on the center, a message of "STOP", "break fault" and 'service manual" came on sequentially. We took the car to the shop. After checking, the shop told my hubby that maybe some water got into the pc chip and 'malfunction' eventhough the breaks worked well; and suggested us to wait it out before dishing out lots of $ to change the pc chip.

    Have anyone out there had similar problems? For now, I will wait it out but once the weather gets bad, I think I should get it fixed because the pc chip controls the settings of ABS. Thanks in advance for any thoughts anyone might have. :cry:
  • brozhnikbrozhnik Member Posts: 172
    My '03 Passat GL is approaching 40K (so far, no mechanical problems at all -- knock on wood, or whatever you do with a GL).. I've had the service done religiously, kept the records and all that. Now... at the next milestone (actually, 39,800 miles is when I hit 5K since the last service), I think I'll be out of town, so I think I may be 200 miles over when I can get to my dealer (who, by the way, has done sterling work and been a pleasure to deal with - Carousel Motors). Let's say, I get it in at 40,100 miles (I had the previous one done at 34,800).
    So... here's my question.... anyone know VW's policy on the warranty if you "go over" a little - is there an official window ("plus or minus X miles") that's tolerated, or will even slightly going over invalidate the warranty? And if there is a window, how can I get it set in stone?
    Thanks!
  • fish8fish8 Member Posts: 2,282
    I am in sort of the same situation. I had my 15K service done at 14,250 and am currently at 19,200 and won't bring it in until Tuesday, Sept 20th. Which means, I will be over my mileage by a hundred miles or so. I asked my dealer this same question awhile ago and he said it would not affect the warranty as long as the overage wasn't done consistently. So, I wouldn't worry about it. Just bring it in ASAP.
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