Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Have you recently leased or purchased a Lexus sedan or SUV? If so, a reporter would like to talk to you. Please reach out to [email protected] by Wednesday, December 19 and the Edmunds PR team may connect you with the journalist.
Have you recently purchased (not leased) a subcompact sedan (such as a Toyota Yaris, Honda Fit, Chevy Sonic or Ford Fiesta)? If so, a reporter would like to talk to you. Please reach out to [email protected] by Wednesday, December 26 and the Edmunds PR team may connect you with the journalist.
If you experience loading issues with the login/register form, please completely disable ad blocker or use an incognito or in-private window to log in.

Volkswagen Passat Maintenance and Repair

13233353738109

Comments

  • djcdjc Posts: 10
    I checked all the fuses as well and came upon a missing one in slot #41, too. I called the dealer and was told that it may or may not have been removed by them once they looked at the ABS Brake/STOP message problem. He indicated it would be unwise to put a fuse back in because it may cause a short circuit and hose the entire system instead of just the electronic conrol module (?!) don't know if this is true or not.
    On the good news side, he told me that VW just came out with a bulletin (no number provided) that allowed for just the electronic control module to be replaced exclusive of the entore ABS pump/booster system. Pricing from the dealership on this fix is $820 vs. the previous $1,700.
    Can anyone comment?
  • wsewse Posts: 2
    My 2004 passat all wheel drive turbo has been to the dealer twice for check engine lights, first time I was told it was the gas peddal, second time I was told I had to replace my fuel filter, this third time I have yet to take it in as it just came on over the weekend any ideas as to what is really going on?
  • wsewse Posts: 2
  • radin2sonradin2son Posts: 7
    Bought '05 TDI with 17" wheels, but "full size" spare is 16" steel rim with corresponding tire. The manual makes a big deal about tires and traction/stability control. Is the rolling radius the same, and if not will damage occur if driven too far?
    Selling dealer does not participate in VW Club. I don't see much value in this "cub" on in spending $30 to join, but am I missing something? VW customer service couldn't provide advantages, other than to say there may be some service coupons.
  • I am kind of lost here with this Issue. Need Help to get me on the ROAD.

    Here is the Problem again - When the Key is Turned ON - (ON Position)
    AC , Lights / Wiper etc works Fine. The Engine is turned on and the engine
    purrs smooth. Here is when the Problem starts - AC, Lights , Wiper , turn lights
    do not want to work now and when ever an attempt is made to turn anything on
    (like the Turn signal for instance) the "BRAKE" Warning Light comes.
    I am clueless, took it an autozone to read the Codes , but No Codes Come Out.
    Checked all Fuse - All good
    The Passat is 1998 Model (newer model) 1.8L Tiptonic Trim

    Any help is highly appreciated !!
  • mvc_jonesmvc_jones Posts: 88
    I lease a 2003 Passat GLS 1.8T Tip w/ very low miles (22K +/-) and was considering buying it off lease. The car has had not problems and I have enjoyed it.

    When reviewing my service records, I noted that the engine called out was the 2.8L V-6 on the service records. Upon closer inspection of the service records, I noted that the amount of oil quoted was always 5 or 6 quarts, usually with a non-specific oil type, with price per quote different on every record (between $1.70 and $6.50). I almost flipped when I saw this, as VWOA's specifications on oil are very stringent, and this shows V-6 oil spec at 5-6 quarts, way off from the 1.8T spec. and amount (4.3 Quarts)

    When speaking with the service manager about this, he stated that the record does not reflect the actual service and that everything has been done properly. He stated the service records are manipulated to provide the proper price so they do not reflect the actual service. This confused me as all the oil changes were different prices by a few dollars.

    My VW dealer has provided pretty good service and with the 1.8T on the engine shroud, one would figure the service tech would act according to the engine type (I know, never assume this). I also assume that if the oil was overfilled by 25%-50%, I would have seen a catastrophic engine or cat. converter failure by now.

    It makes me nervous that my VW dealer service records show the wrong oil change data. This seems like easy grounds for VWOA to reject any potential engine failure, putting this issue on the dealer's shoulders. This makes me more nervous to buy. I shared this with the sales staff (as well as the poor rear brake wear) and they were very surprised. I plan to share this with VWOA as well (who in my experience has been pretty good, contrary to many accounts of poor experiences.) I stated that the dealer is taking a huge liability in this record keeping method with virtually no benefit to the dealer or the customer, and many risks.

    Any comments or thoughts, about the oil service records or about the potential purchase of this car? Purchase figures are about $15k buyout (KBB shows value range trade-in to retail between $14k and $19k).
  • fish8fish8 Posts: 2,282
    Witht he purchase on my previous Jetta and my current '04.5 Passat my dealer gave me a free "membership" with the purchase of my VW's. The benefits of the VW Club? Not much!! I get a quarterly VW magazine and.........thats about it. In the 4 years of owning a VW, I have never received any coupons. I wouldn't pay $30 to join the "club".
  • jickjick Posts: 14
    I have a 2004 V6 Passat wagon, with Tiptronic transmission, with 5000 miles. When I was on a trip recently (driving 80 mph) to southern California, and when getting off the freeway. I would then come to a stop and the transmission shifted into 1st. there was a "clunk". No sound, but with a strong vibration. :(
    The car seems to only "shift hard" when the engine has been driven a little hard. I don't believe 80 mph is hard driving, but once when in town, driving in traffic and the outside temp was 90 F, it again "shifted hard". (The temp gauge is always reading normal). Does anyone have some ideas on this? :confuse:

    Jick
  • sblakesblake Posts: 1
    We have a 2004 V6 Passat also and we had it in the shop many times for a problem that sounds like the same problem you have. Very frustrating but finally VW realized that there is a software problem and that new code had been written to fix the problem. It was a simple matter of reprogramming with the new code. Good luck.
  • radin2sonradin2son Posts: 7
    Thanks. At the time of purchase, the "new to us" dealer gave me a copy of the magazine/catalog without mentioning they opted out of the "club." (VW customer services indicated only 1 out 10 do.) Since the magazine wasn't much of a read, I'll save the $30, not spend it on driver gear, and save it for a rainy day.
  • bronsonbbronsonb Posts: 170
    My dealer participates in the club, and the only things I ever bought from them were the rubber mats for our 1996 Passat. They were the only ones I could find at the time that fit over the peg in the floor.

    Also, when our dealer signed us up for the club for free, we got a free car wash mitten, which I must admit we use every time we wash our 2003 Passat wagon. Outside of that, we haven't purchased anything from them. The prices do seem high. I did shop around for the mats, but the best price I could get was only a little less at the time, and I wasn't certain the mats would fit over the peg if I bought them from someone else.

    I certainly wouldn't pay to the VW Driver Club, so I think you made the right decision. I believe you can take advantage of the VW "driver gear" without having to be a member of the club.
  • altair4altair4 Posts: 1,469
    You wrote:
    I believe you can take advantage of the VW "driver gear" without having to be a member of the club.

    Yep. You can just go to the driver gear website. I will confess that I bought a few items from there as Christmas presents (the Santa-driving-the-old-style-Bug tree ornament and the "Future Driver On-board" sunshade). Actually, if you are going to buy anything from Driver's Gear, you need to check both the website and the catalog, since they sometimes run specials online.
  • c2sc2s Posts: 2
    I'm having my ABS control module replaced on my Passat '00 (quoted $920 parts and labor). I was told at the dealership that VW came up recently with a replacement kit for the module only vs. the entire ABS. To me, this is recognition by VW of a common problem but still not taking responsibility for it. On the Office of Defects Investigation website (http://www-odi.nhtsa.dot.gov), I've counted >50 complaints for the same problem between MY'99 and MY'00. I'm sure there are many more in the more recent years. I'm planning to file complaint with the ODI and would recommend anybody who has or is experiencing the same problem to do the same. We may be able to have ODI open an official investigation and pressure VW to do a recall.
    As for VW customer advocate line, it is the most useless route as the rep I talked to claimed he had never heard about the problem!!!
  • 600kgolfgt600kgolfgt Posts: 690
    How many miles do you have on the car?
  • jickjick Posts: 14
    Thank you! :D Do you have any more info on the "new code"? This would be helpful when going back to the dealership.

    Jick
  • stevenpstevenp Posts: 2
    I am having a similar problem with my 99 Passat w/73K miles. My Brake light, ABS light, Oil Light, and the Tac drops out all happen at the same time. I am going to send an email to the ODI on this topic. Do you have a bulletin number on this issue?
  • djcdjc Posts: 10
    The dealer didn't give me that info. For the record, he quoted me down to $850 for the electronic control module only, vs the original $1700 for the whole thing. Do you have an email or physical address for the ODI?
  • This issues is solved now, it was a bad ignition switch , which ofcourse was the last
    thing I suspected.
  • stevenpstevenp Posts: 2
    http://www-odi.nhtsa.dot.gov/ivoq/

    Here's the web site to file a complaint. I have put a call into VW Customer Advocate group and expressed my concern, and I have informed them about the ODI complaints currently filed and the many different forums I have found on this topic. I dropped my car off w/the dealer this AM, and asked VW to consider paying for the repairs or to pay for some of the cost. This sounds like a defect to the car.
  • auntmax81auntmax81 Posts: 1
    I haven't heard of a class action suit to get VW to change their recommendation on changing timing belts, but I would certainly be interested in joining if you do hear of such a thing: My 99 Passat sedan's timing belt broke at 58K miles, trashing the engine, and dealer and corporate won't do anything. (It was a 1.8t engine, also.) I bought it used but certified at 29K and dealer didn't clue me in to what's apparently a 40K mile checkup. But you actually asked them to check the belt and they didn't; you have even more of a case. I'm a freelance journalist, and am thinking I may try to collect anecdotes and data on the timing belt situation and the lack of customer care -- ironic given VW's whole "Drivers wanted," we're-a-friendly-car-dealer vibe -- and try to get someone to write a story or write one myself. If you know of others who've had timing belt issues before the recommended changing time, send them my way. Sorry for your trouble.
  • jickjick Posts: 14
    Hello stevenp,

    Pardon me ignorince, waht is "ODI" :confuse:

    Jick
  • altair4altair4 Posts: 1,469
    ODI = Office of Defects Investigation
  • c2sc2s Posts: 2
    My car has 97k...which prompted the rep at VW-USA Customer Service to say that my car was way past warranty, therefore in no case VW would do something for me...In my opinion a common defect has nothing to do with the milleage of the car
  • patrickb2patrickb2 Posts: 2
    Just received a quote from the dealer to replace timing belt, tensioner and dampener for 99 Passat 1.8T of 350 parts and 355 labor. 705 seems high to me. Was wondering whether I should search around for other quotes. Vehicle has 96k miles on it so I need to get it done soon. Was wondering if anyone knew if this the going rate? Thanks for any help.
  • induetimeinduetime Posts: 1
    I have a 2002 Passat GLS with 65,000 miles on it. It has been a good car, though my dealer recently put it to me with the replacement of two tie rod ends that I suspect were just fine. Anyway, my problem is that just recently the car has lost power on acceleration. It seems fine when at a cruising speed, though I did notice that at 50 mph the car seemed to want to go faster and bucked up and down. This morning I had to put my foot to the floor to get the car to move. I've never had this problem before. I've always been pleased with the acceleration and pep of my car. Anyone got a suggestion? I drive a great deal for work and can't afford to be stranded somewhere. The problem seems to come and go, though it's getting more aggravating. I use high octane gas and have done all the scheduled maintenance. Any help would be greatly appreciated! :confuse:
  • hatevwhatevw Posts: 1
    I just found out my 2001 VW Passat has an engine sludge problem. I have had an atrocious experience dealing with the dealer concerning this matter, and VW has been no help either regarding the warranty. I will NEVER buy another VW, and I will DEFINITELY tell everyone I know to be forewarned. :mad:
  • 600kgolfgt600kgolfgt Posts: 690
    $705 is right in the ballpark. The timing belt itself isn't the expensive part - it's the labor. Due to the way your engine is oriented (front to back as opposed to sideways), to get to the timing belt in the Passat requires removal of the front bumper - not a quick job, and not cheap. As a matter of fact, I've heard of price quotes in excess of $1000 to replace the Passat's timing belt.

    At 96K, I would get the timing belt replaced ASAP - otherwise you may be looking at a $5000+ engine replacement job due to a broken timing belt, valves meeting pistons, etc... :sick:
  • lyonseelyonsee Posts: 11
    2003 GLS, 1.8T Auto, about 20K miles, I took a test drive and was interested in buying it.

    Engine has vibration after 80Mph, not too series but esay to feel it. Even the dealer said he felt the vibration, and said it may be the reason that the tires need balance.

    This problem is the main concern even we are vey close about the price.

    I'm a new guy in this forum and I will appreciate if some information provided.
  • 600kgolfgt600kgolfgt Posts: 690
    One more thing I forgot to mention - as part of the timing belt replacement, the water pump is also replaced (highly recommended to save on additional labor costs down the road) - which is also included in the $700+ cost.
  • bronsonbbronsonb Posts: 170
    $705 seems like a very good price for timing belt replacement. We had ours on our 99 V6 replaced last year at 87K miles. Including the water pump, thermostat, rollers, and belt dampers, the total (including a 10% discount from one of those coupons VW sends -- first time I'd ever used one) was $996.33. So if the $705 quote you got includes the water pump, that sounds like a very deal.

    Good luck.
Sign In or Register to comment.