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Comments
"my wife and i hate this vehicle"
then why did you buy it?
i can understand frustration, disappointment, even anger...but even the completely anti-armada people dont "hate" it.
i truly understand why you are upset, but there is nothing more to it than bad luck. you got a bad unit from a bad dealer. dont hold nissan fully to blame...heck, they sent someone to the dealership to make sure it got done.
also, if you are paid minimum wage to field phone calls from people like you, wouldnt YOU want a script provided?
my bottom line here, is that, while you are justified to be upset, i think you are unreasonable in your attitude with the last post.
tidester, host
And about it taking two hours, yeah I know. After I got the first one on, it really only takes a little bit of shoving and that's it.
I love my armada and would never trade it for another.
I think if you are an aggressive customer then you will rarely get screwed.
Give a break already!
to those of you who are happy with your armada, i am very happy for you. you are the lucky ones. i wish i were in your shoes! i bought this truck with pride. i had faith in nissan. i currently have a 2004 maxima sitting in my garage also. but calling me dramatic, or being quick to condem nissan is way off base. none of you have been through the exact process i've been through. or if you have, you haven't posted about it on this board. it seems i'm the only one posting that has been all the way to a nissan inspector visiting to see my truck. nissan didn't offer that folks...i demanded it as part of the buy-back process. bowke28 made it out like nissan was going above and beyond the call of duty by sending the guy here! sorry, no, that's not the way it was. perhaps i'm more picky about my vehicles than most, and rattles/squeaks/vibrations drive me more nuts than the nest guy. we aren't talking about something you can spary a little wd-40 on and it go away!!!
so there is your brake you asked for drift.
are you suggesting that we should have asked the following type of questions BEFORE we bought the vehicle?
1. when we pay $45k for this vehicle, will we have to bring in back to the shop 7 times in the first 4 months of ownership?
2. will we be told a different story by EVERY single person involved in the matter?
3. will our frustration be met with "scripted" responses, and hand-holding, rather than actual action to make it right with us...in other words, give me my money back? btw-- the person we dealt with was not minimum wage, she was the top of the food chain according to her "there is no one above me in customer service"
4. should we be ok with the roof vibrating/sqeaking, the windows rattling/not working right, the entire truck shuttering when you hit a bump in the road? sqeaks in the dash, rattling from a seat in the second row....you see bowke28, it is a LITTLE more than a few rattles and squeaks....and the latest thing yesterday, the air pressure warning light going off with full air in my tires.
i could go on and on, but i think i've made my point as to bowke28's remarks.
now for the bigest update of all....i have my armada back AFTER the complete repair with the parts....and yes people, there are parts. they are steel brackets installed in the roof along with the epoxy everyone is talking about. now the big question....DID IT FIX THE ROOF???? well, i will say this -- it is in fact much better. gone is the compreshion you feel when the roof would skake so badly that it would hurt your ears. is there still some vibration? yes! and i could (and apparently will have to) live with the amount of vibration still in the roof. why will i have to live with it? because i went straight to a lincoln dealer after i picked up the armada from it getting repaired and tried to trade it in on a nav. you know what i was offered on trade for my $45k armada le with 5,200 miles? $34k!
don't hold nissan fully responsible you say there bowke28? then who should be held responsible? the dealer didn't build the piece of junk, nissan did! the dealer is not a bad dealer....they did everything they could do. so because of NISSAN and NISSAN alone...i am now stuck with a junk vehicle that still is not right...still has a roof vibration (although better than it was before), so many rattles and squeaks i can't list them all, the brake problem to look forward to, and lord only knows what else is to come.
those of you who have a bad roof problem like i did will be somewhat happy with the roof repair, as it does make a noticable improvement. but go get into any other suv you want to and test drive it and look at and hold your hand on that roof and notice the difference...there is a big difference in any one you drive over the armada.
to those of you who are researching an armada and read my posts, and ignor them and go ahead an buy the armada (as i did) because of it's power, drive, features, etc....remember that i told you so, and you will have no one to blame but yourself after you are as dissapointed as i am ...and many others are as well.
and who trades in a new car??? i would say someone who has been sold a lemon, who has had it with the manufacter, and who is completely unhappy....that's who trades in a new car.
peaaace
perhaps you and bowke28 should start your own board where you 2 can talk about all the posititive things about the armada (which will take you about 60 seconds) and not worry so much about us "emotional" people on here who can use this forum to rally each other against nissan and perhaps get something done about the junk vehicles we have been sold.
tidester, host
I also find you comment about the 60 seconds worth of positive comments a bit insulting to those of us that are enjoying this vehicle. Believe me, you have my sympathy if you are having the problems that you say you do, but it is my guess that you are in the minority rather than the majority. At least until I see some conclusive data otherwise.
i will state it once again. YOU were the unlucky one...not the ones with good trucks being lucky. you are, unfortunately, the exception.
i work for a nissan/ford dealer in the midwest, and having driven dozens of armadas...one for over a month...i love the big gallute. ive never heard the famous resonance for myself, and i take issue with people saying its rampant when, between the sales and service depts., noone has heard about it.
i am the only one in the dealership that knows about it, because im the only one here that reads these posts.
i hope you can more thoroughly understand my POV now.
p.s. if you buy that $60k navigator, not only will you lose the $8k on the armada, but you will lose about another $20k on the navigator over the next 12 months. (we have a 2003 with 15k miles on it for $38.9k).
I will let people know that in my case I have had no major problems, other than a sunroof leak, which is now fixed. I now have 7500 miles on the car with no rattles, resonance, or brake problems (the most frequent complaints here). Negatives are dismal gas mileage (unfortunately to be expected with this size vehicle), and too much vibration, in my opinion, of the overhead DVD console. No noise with the vibration but I think I would get sick watching it luckily, kids don’t seem to notice a problem though
I don't know if its a deal or what because I haven't been able to get a dealer to actually talk with me over one... so can anyone please offer advice?
saw in my newspaper today an Armada lease for 399 a month... but it doesn't say how long its for... anyone else see or know of this... and is it a good deal or no? (12K miles a year with 1200 down)
When I lemon law'd my Kia, I posted the problem on the Sedona forum, said what I liked and didn't like and that was that. That is the purpose of this site, give information. I made the mistake of not only getting the first year, but the first production run.
With the Durango, I custom ordered it to get a second production run. This wiring harness is the first complaint on it that I have heard of on the forums and the first time the dealer has dealt with it, lucky me!! They also decided to replace the Climate Control head and the radio just in case the short caused damage. Now, THAT is service.
Everyone needs to keep in mind that no vehicle is perfect, even is Ksloan trades or lemon laws out and gets another vehicle, NO MATTER WHAT MAKE, there is no guarantee it wasn't put together perfect at the factory. Quality Control guys are the same as us, on Friday afternoon, they watch the clock! (Light-hearted kidding there, don't fire back!).
i cant exactly speak to the $150k ferrari...ive only owned 4, and wouldnt feel right unless i own more than 10.
;-)
I don't know if its a deal or what because I haven't been able to get a dealer to actually talk with me over one... so can anyone please offer advice?
saw in my newspaper today an Armada lease for 399 a month... but it doesn't say how long its for... anyone else see or know of this... and is it a good deal or no? (12K miles a year with 1200 down)
cjs2002 ..I don’t think anyone can tell you if this is a good deal or not without more information. If this is a 5 year lease on a 4x2 SE with no options it is a bad deal. If it’s a 3 year on a fully loaded LE, then it could be a good deal. You need to call the dealer and get the details on the length of the lease and MSRP at a minimum. If you can also get the money factor and residual value that is even better. Post these details and I’m sure you will get some feedback.
as do all the people WITH problems.
I probably will be that guy with 10k on his Armada, I've had this truck for about 2 months and have 3k on it
and bowke28, don't you find it a bit interesting that Business Week is hearing about the major defects to the point of not only running the above article, but i along with others have been asked to be interviewed for an upcoming feature article on the "junkness" of the armada, so the problems do exist whether you want to admit it or not.
apparently, i'm not the exception, as evidenced by the business week article, and the up-coming feature article. i also just heard back today from Dateline that they are considering an investigative report on how bad the armada is!
so you can take issue all you like bowke with me, or others saying how bad the problems are with the armada. just because your little dealership hasn't had any problems with them (which i find very hard to believe) certainly doesn't mean that the rest of america isn't. why else would they issue a tsb??? for the fun of it?