Mazda6 Maintenance and Repair

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Comments

  • chikoochikoo Member Posts: 3,008
    after the car has been parked overnight and I turn my steering to the left. The sound appears at the very end of the turn. But this sound no longer makes itself heard after I have driven it for a little while.
  • 6shatch_sedan6shatch_sedan Member Posts: 3
    2003 M6s AT with 29000 miles on it. I have been experiencing rough upshifts through manual or automatic mode when shifting from 2nd to 3rd gear. The car kicks/jerks forward when it shifts from 2nd to 3rd. This issue seems to happen after the car has been driven for a while. I have taken it to the dealer to make sure there is nothing wrong with it but they said it was fine after they test drove it.

    I bought the car used a couple of months ago and I noticed this happening 2 days after I bought it.

    Is there anyone out there with the same year and model that is doing the same thing?

    thanks
  • likaglovlikaglov Member Posts: 82
    Wow... now I see what you mean... I pulled into a parking space at work today (with a full tank) and stopped the car/radio/etc quickly. Sounds like a wave-tank at a water park. Don't know how I didn't notice it before!
  • copperzoomzoomcopperzoomzoom Member Posts: 2
    I am having the same problem with the driver seat. Deep creases that make the seat look cracked and faded, and the back of the seat is started to look faded as well. I have black leather seats, but parts of it are starting to look dark grey. The car is only 5 months old too! Let me know if anyone gives you any advice or solution to your problem. I'm dying to know what to do.

    Thanks!
  • cheesehead6cheesehead6 Member Posts: 68
    Take your car back to the dealer and tell them to make sure your engine computer is updated to the latest calibration. The fact that you bought the car used may indicate that the computer (TCM) is at an old calibration. Mazda is aware of these symptoms.

    Now, if you're just getting little jerks, this may not be it. The service bulletin addresses owners' reports that it feels as if the car has been rear-ended--shift shock. Show your dealer the quote below, which comes from a Mazda service bulletin sent to all dealers.

    "With engine in the fully warm condition, and during light throttle acceleration, 1-2 shift shock may be felt at certain times. Also, as 4-3 downshift shock maybe experienced during braking conditions. A revised TCM calibration is available to improve this concern. 1. Using WDS B30 or later software, reprogram the TCM to the latest calibration. Filename TCM cal. P/N SW-AJ58TG000 AJ58-G 2. Remember to erase all DTC's after reprogramming procedure. 3. Road test vehicle to relearn KAM and verify no MIL illumination occurs"
  • fandswfandsw Member Posts: 37
    Interesting news.....definitely will bring this up on my next service trip. Do you happen to have the TSB number? That would make it even easier to talk to the service dept. with......
  • eromitlaberomitlab Member Posts: 24
    I thought I would share this in case there are others experiencing the same issue.

    I bought a Mazda6 wagon (5-speed), in April 04 and recently had it in the shop because the "check engine" light would not turn off. Diagnosis came back that there was an electrical problem that was traced back to the throttle sensor. The throttle would have to be replaced. The part was back-ordered so we took the car back, waiting for the new part to come in. Dealer assured us this was a minor electrical glitch -- nothing more.

    My wife was driving the car this morning at highway speed when every light on the dashboard came on at once -- at the same time, she lost power completely from the gas pedal, though the engine was apparently still running and the car was in gear. She's being towed to the dealer as we speak. So the plot thickens...

    I haven't seen a service advisory for throttle problems as of yet. Please let me know if this rings any bells with this group.

    --Bill Warren
      Silver Spring, MD
  • likaglovlikaglov Member Posts: 82
    OK, I do love my 6sAT which I've had for four months now. But a few things are bothering me (yes, I'm particular).

    There seems to be an occasional dripping sound which sounds like it's coming from the passenger side, perhaps behind the glove box? Anyone else experience this sound? Yes, the AC is running.

    There is a very annoying rattle when the moonroof shade is open. If I put my hand in the gap, I can make it stop, but it's a bit difficult to drive that way :-) Anyone else here? I suppose I could try to jam something in there to make it stop. It pretty much makes the moonroof unusable.

    Finally, I went to shift from auto to manual-matic yesterday and the shift knob twisted on me. Never had this happen before, but now it seems a little loose. Is there an adjustment for this? I'm not sure how it is attached.

    I just had a visit to my (useless) dealer, who after keeping the car for 1.5 days did nothing but change the oil and claim that my hard downshifts are "normal", and that there is no fix (yet) for the cold-stall. So I'm not too anxious to head back there yet.

    Thanks in advance for any help you can provide. I love these forums and the good advice that's offered here. I'm tracking those posted TSBs, in case those issues arise.
  • 6shatch_sedan6shatch_sedan Member Posts: 3
    Thanks, Cheese. I will ask them to check it when I bring the car in for its 30K service.
  • deedee13deedee13 Member Posts: 8
    I have a 2003 6s AT (17,000 miles) that has been shift-shocking (at low speed) for awhile. At first, I thought someone had bumped my car from behind - NOT! Does anyone know if this shift-shock damages the engine/transmission? It happened today (at high speed - 70s) on the freeway when I did a quick maneuver to change lanes - I heard (and felt) the slight thunk when I accelerated quickly.

    The only other complaint I have is when I turn off the A/C (too cold sometimes), an unpleasant odor comes through the vents along with the humidity - stinks!

    Also, when the dealership changes the oil, I have burning oil odor for awhile - are they doing it wrong?
  • rsquaredrsquared Member Posts: 1
    We noticed on a long trip through humid South that our maps got wet in the glove box. The a/c duct above the maps was dripping with condensation.

    When I first check the (4 cyl) engine oil level with a cold engine, the oil is at the add mark. After that first check, the oil shows above full, like I've pulled oil into the dipstick tube. Can I only get an accurate reading in the morning?
  • tzoomertzoomer Member Posts: 18
    ...hot air blowing out of the vents on a cool day with a cool engine when the AC is set OFF (but its temp set high)?
    ...how limited is rear vision in the wagon, with its tiny windows set high and high fender shoulders filling the mirrors?
    ...how wonderfully sensitive the steering is, yet requires close attention to prevent wandering out of lane?
    ...that you can't rev the engine in AT Park to check for odd noises or the exhaust note?
    ...that the AT seems set to an economy mode (early upshifts)? Or did I read somewhere that the AT has something that learns my patterns? (Hope not or it will go crazy with contradictions, too.)
    ...that there's a bit too much of Big Brother making us do its "right thing" in a Mazda? (Witness the recent questions about rough shifting.)
  • chikoochikoo Member Posts: 3,008
    >>>..hot air blowing out of the vents on a cool day with a cool engine when the AC is set OFF (but its temp set high)? <<<

    Was the Fan on?
  • thegreatvudinithegreatvudini Member Posts: 103
    Actually, even if the fan is off, air can get through the car if the vent is set on fresh (vs. circulating). So what I do is to turn the dial on low (60) before I turn off the AC altogether. That way, the air comes in cool.
  • pj23pj23 Member Posts: 158
    The heat in the air has to be coming from somewhere, so maybe the engine is warmer than you think.

    The rear visibility in my wagon is excellent, in my opinion.

    Isn't sensitive steering going to require more attention, since small inputs will have a greater effect than otherwise?

    I don't have an automatic transmission so I can't comment.

    Ditto.

    I have no idea what you mean. If I should let it, my 6 is a willing partner in going at extra-legal speeds and taking the turns and twists a bit hotter than might be prudent.
  • chikoochikoo Member Posts: 3,008
    Once Again.....Dealer refused Rental car for warranty work

    The reason stated was that Mazda reimburses the dealer for 3 rental within 90 days.
    This was my fourth visit and hence "no-rental".

    Spoke to the service advisor to the cashier to the service manager to the GM. All said "NO".

    I called up Mazda customer service and they will file a complaint with the Dealer.

    Who is right here? Does Mazda really refuse to reimburse the dealer for the rentals?
  • ashutoshsmashutoshsm Member Posts: 1,007
    Like I said - load of BS. Make sure to let MNAO know that this isn't the first time this dealership is doing this.

    And post the name of the dealershp so the online community can totally ignore them for all future service/warranty needs!
  • pshawpshaw Member Posts: 2
    I don't know if this applies to the Mazda6 s, with its automatic climate control, or not but in my brand new Mazda6 i, the A/C seems to be fogging the windshield. The dealer tells me it's a quirk of the car and I shouldn't put the A/C at its coldest setting. Has anyone else had this problem?
  • bluem6ibluem6i Member Posts: 77
    Yes, it is a common problem. Basically, when the A/C is in the "face" position, some air continues to come out of the defrosters (hitting the windshield). If it is very humid out, cold air hitting warm glass causes the fogging. It happens mostly after sun down here in Florida. During the day, the sun is so hot it evaporates any moisture on the outside of the window. At night, the moisture doesn't evaporate.
    Joe
  • chefmazdachefmazda Member Posts: 5
    Does anyone know how the extra fan works. I believe it's used to cool off the engine, but mine seems to be running quite often, even when the engine is shut off

    I had the same problem. At 6,000 miles they told me it was operating normally. I just took it in at 9,000 and ask them to check it out. It is very loud when it runs and often will run 1 to 2 minutes after the car is shut off (almost sounds like the car is still running). It was so loud that people would ask me if there was something wrong with the car. The problem was the control unit for the fan was bad, now that they have replaced it, it is so quite! It's like driving a new car. I have had this car for over a year and the noise of the fan was very irritating. Hope this helps.
  • vkarvkar Member Posts: 28
    I have this annoying problem too. I took it to the dealer once....he replaced some spring in the steering column. It went away for a while, but has come back.
  • ericzoomericzoom Member Posts: 213
    They replaced the airbag spring in my car also and after 3 days the ticking noise has come back.I think i'm going to just live with it for now.I don't think they can handle fixing this problem.
  • mrl699mrl699 Member Posts: 6
    I'm pretty close to buying a new Mazda 6. Love the way it drives, but have been concerned about its reliability. I've been on the web, reviewing edmunds and it seems there are common and frequent problems. I assume you are all enthusiasts but do any regret getting the car. Also do you think the 05 will solve some of the common problems, cold stalls, shifting, AC fogging etc?
  • ian2ian2 Member Posts: 168
    Has anyone figured out the fix for this problem? It's annoying the hell out of me and I'm too lazy to take the car in to get it fixed.
  • mazdajkmazdajk Member Posts: 28
    I have had the same problem. Hot,Humid=Fog. It seems to be at its worst when the vents are adjusted in the floor or the combo, floor defrost mode.If you put your hand by the defrost vents with the adjustment all the way to the floor you can still feel some air coming out the windshield vent. I have been setting the vents to full face and the fogging seems to be not as bad as in the other adjustments.
    I have a question to all. Have you noticed that when you turn off all controls, AC is off and the automatic climate control is off it still seems the AC is running. I can feel cold air coming out of the vents and I can see condensation dripping from the condenser. Is this common? Is there a fix?
    Other wise the car has been great so far. Damn I think I might go for a ride!!! ZOOM ZOOM
  • cop414cop414 Member Posts: 68
    Back to an old topic-To all who have had the clutch replaced, how many miles have you gone since the replacenment, and is the shudder coming back at all? I had the clutch and flywheel replaced 4K ago. I am starting to feel a shudder when shifting between 1-2nd. Very easy to modulate and really doesn't bother me at all. So far I can't get the shudder when starting out, even when I try. Just wondering on an update from all in that dreaded club...
  • moose54moose54 Member Posts: 20
    deedee13,

    Have noticed the unpleasant odor and humidity coming through the vents when turning off the a/c. The burning oil odor is caused by the oil hitting the exhaust manifold which sits below the oil filter. When removing the oil filter some oil may hit the exhaust manifold and is not cleaned off, thus the odor. I, as well as many 6s owners, have experienced the same thing.
  • deedee13deedee13 Member Posts: 8
    Thanks moose54! I wonder if it's related to the initial sulphur odor that I don't even notice any more - think so? Do you think mold is growing in there? Lately, I've opened the 2 front windows and set the fan to blasting and eventually the odor goes away but, unfortunately, always comes back the next time I shut the A/C off. I'll ask the dealer next time.

    On my last dealer visit, I complained about my pulsating brakes and, at first, they said it was a maintenance issue and probably wasn't covered by the 4 year/48,000 mile bumper-to-bumber warranty. I said if it wasn't covered, don't even bother fixing it. They fixed it.

    I read the posts comparing the Mazda6 to a FOCUS. There IS no comparison. After a few months of driving my 6, I drove my girlfriend's Focus. Scared me! Focus' handling is sloppy and unstable and acceleration is SLOOWWW but I forgot I was in a 4 cylinder.

    I'm spoiled now - I used to buy GM products but they don't compare with what I have now.
  • sweetsixteensweetsixteen Member Posts: 40
    I think I have the same problem as you deedee when I come to a stop. Everytime I start to slow down the brakes seem to "shake". At first I thought it was just rough pavement, but then it did the same thing on a brand new road. If you said your dealer claimed its not covered under the warranty, then I hope my dealer will be as nice as yours to go ahead and fix it anyways.
  • ccwinslowccwinslow Member Posts: 29
    I ordered a Mazda6 wagon on 5/31. It was supposed to be here in 60-85 days. Today is Day #77, and I called the dealer to check on the order status. My salesperson is no longer with the dealer. The salesperson I talked with said they can't find a copy of my order. However, the car will be here in October, he said. (If they don't have a copy of my order, how did they know to order my car?) But it will be a 2005, not a 2004 as specified on the order that was signed by the former employee.

    When I told the new salesperson how disappointed I am that I'm going to have to wait more than 4 months for this car, he offered to do a search across the region for a car just like mine. No luck, of course.

    I'm concerned that (a) they never placed my order, altho he said the car has already been built (so it's going to take 7+ weeks simply to deliver it here???); and (b) they won't abide by the deal I made since it was signed by a former employee and there's no manager signature on it. I know the 2005s cost $300 more. If the dealer doesn't abide by the deal, that means I don't have to either, right? And can get my $500 deposit back? What are the odds that they'll let me have this 2005 (if indeed there IS a 2005 on order) at the same deal? I'm very disappointed and not sure what to do now. I feel like I got royally jerked around.

    Any advice would be appreciated. Thanks.
  • audia8qaudia8q Member Posts: 3,138
    A factory order does not guarantee a car....Mazda, like most asian brands work on an allocation system. The process has alot of variables and is rather complicated. It's not like ordering a chevy.

    It appears your dealer has been less than helpful and somewhat inept. I would be talking to another dealer in your area. Call up and ask to speak with the Sales Manager and explain what happened. Maybe they can spec change a car they have on order to meet your specs. It is too late for a 2004, unless they can locate one. Also, the packages have changed for 2005...

    you found the right car, just not the right dealer.
  • accord7accord7 Member Posts: 96
    There are inconsistencies in your message. There is no manager signature to the deal, yet the car has been built? I don't know how an order could have been processed without management approval. So if the car has been built, someone in authority signed off on it. It's possible the new salesperson is not too motivated to get you that car; he wasn't in on the original sale and may not be due a commission. If the car has really been built, ask for the VIN number. The dealer can pull it up on their computer.

    For what it's worth, my M6 was ordered in May, built in July and delivered to the dealer on the last day of July. My advice is go talk to the manager and get everything cleared up; I don't think your salesperson knows what he's talking about.
  • ccwinslowccwinslow Member Posts: 29
    Thanks for your quick responses, and for the advice re: the VIN#. There are definitely inconsistencies in what the salesman told me, and I can't wait to get to the bottom of it. Will talk to the manager tomorrow. If I can't get the car I requested for the same price, I've found another, similar, at a dealer not far away. Hope it's still on the lot. Thanks again for your help.
  • user777user777 Member Posts: 3,341
    i'm confused: so if they can't find your order, what makes you think they can find your $500 deposit to return to you? ;)
  • ccwinslowccwinslow Member Posts: 29
    >i'm confused: so if they can't find your order, what makes you think they can find your $500 deposit to return to you? ;) <

    Good question. :)
  • likaglovlikaglov Member Posts: 82
    hmmm... is this the brakes "shaking" or a rough downshift? I was thinking a downshift, but now I'm reconsidering. I'll have to push it on the drive home and try to see if it is the brakes instead. Do you feel it in the brake pedal? Or is it the whole car jerking?
  • sweetsixteensweetsixteen Member Posts: 40
    It is pretty much a little bit of both. Ive always had problems with rough downshifts from 4-3 and sometimes 3-2, but when Im in 3rd and start slowing down, I can feel the braking "shake" a little bit, and I can feel it in the brake pedal. This doesnt happen all the time, but it usually happens after Ive been driving for 5 minutes or more, giving the brakes enough time to heat up. I still have good brake performance, its just kinda annoying knowing I have a brand new car and the brakes shake. I have to take my car in to get the rear glass replaced because of the defect, so Im going to have him look at the brakes, and if possible, the rough downshifts even though this problem has been adressed in previous posts.
  • ccwinslowccwinslow Member Posts: 29
    I asked the dealer for the VIN of "my" car - the one that's supposedly on its way here - and got it. Ran a CarFax check - it showed a Mazda6 i hatchback, not a Mazda6 s wagon. When I questioned the salesman, suggesting that maybe he'd transposed a number, he stuck to his story. Could CarFax be wrong? Regardless, I have lost confidence in this dealer and will go elsewhere.
  • larryk1larryk1 Member Posts: 1
    Just bought a Mazda 6, 4i with Automatic Transmission 3 weeks ago. Production date is 06/03. As many other unhappy owners of this forum, I'm experiencing problems I could live without.

    First there is the very noisy exhaust. When car is started "cold" (car stayed overnite in the parking) the exhaust gets very noisy like if the pipe or muffler was pierced. After about 30 seconds the sound gets to a "okay" level, but it is very annoying.

    Second and most importantly, there's the rough shifts. We have a couple of stop signs in a row around my house and I cannot believe it every time I try to accelerate after a stop. The transmission knocks and the car painfully starts to move. I've checked with the manual mode and the tranny stays in hi gear quite a bit after you start decelerating for the stop sign. Is it normal to be in 4 when moving at around 40 kmh (25 mph)????

    I've tried to check for any recall on Mazda site using my VIN but I cannot "log in". I think there is a TCM update available but I don't know if my car is too "recent" for that update. Has anyone of you (with the same symptoms) found an "acceptable" solution to these problems???

    Thanks!
  • dominik_12dominik_12 Member Posts: 1
    I had the same problem with my older 93 Mazda 626 until I learned that I had to turn OFF the recirculate button, i.e., ensure you've got fresh air coming into the cabin. The 626 also has an annoying switch at the bottom of the dash that switches inside/outside air...but check you're outside air button.
  • big_guybig_guy Member Posts: 372
    Some cars lock out the recirc when in defrost mode. That way whenever the vent is set to blow at the windshield you always get outside air ... not recirculated air from inside the cabin.
  • moose54moose54 Member Posts: 20
    Larryk1,

    If your car has a build date of 6/03 it is not too recent and my 6 cylinder with automatic is in 4th at 25mph. Try surfing web for info regarding TCM update. There is no recall, but a Mazda Repair Information (MRI) that addresses the shift shock issue that many owners have dealt with. Good luck!
  • accord7accord7 Member Posts: 96
    I was eating in my new 6 (beige cloth interior) when some ice cream dripped onto the driver's seat. I thought no problem, I'll just clean it with water and upholstery cleaner. No way. These seats stain immediately!! I can't believe that Mazda chose a fabric that doesn't resist the slightest mishap and will stain like this. I thought all automakers sought out materials to resist spills and were Scotchguarded as well. Anyone have any suggestions? I'm ticked off!
  • steve71635steve71635 Member Posts: 2
    First off, love my M6, the 5th Mazda I've owned - BUT - I'm having a problem and can't get a response other than "it's the driver stupid" from NA Mazda. Here's the deal.

    While driving in a previously unknown and hilly section of the country one day I needed to pass several pieces of several pieces of farm equipment and a following truck. The car has plenty of power and it seemed like a long clear area ahead. So, out I go, pedal to the floor. Now I'm over 50 years old and have had lots of driving experience. This should have been a no-brainer. I'm also used to automatics that up shift when the engine reaches a certain rpm level or corresponding vacuum level. So, with the pedal fully depressed the transmission downshifts as it should. I'm am moving rapidly around the vehicles when two things happen. (1) a vehicle comes into view much closer than I had expected and moving quickly toward me, and (2) the engine reaches redline without up shifting and, hitting the rev limiter, coughs, spits and sputters - losing power at a critical time. I was able to brake and pull back in before becoming a hood ornament and took the vehicle to the dealer.

    The dealer tells me that there is no malfunction. They have tested it, diagnosed it with their computerized tools and all of the rpm change levels are within spec. There is no issue. They have even contacted Mazda's central service organization. Yet, the problem is repeatable.

    Either this is a critical design issue, or a malfunction. Writing Mazda direct gets me more defense and more driving instruction.

    Am I way off base here? Should a transmission design allow the engine to lose power when it is most critical, or should it up shift to protect the engine while maintaining power and acceleration? Has anyone else reading this had that experience? I've posted in the sedan area and have had three respond with similar experiences.

    Any advice on how to pursue? All I am after is Mazda to examine the design. If it's broke, fix it. If it isn't, fix my car which is obviously malfunctioning.

    Now that the problem is known I can deal with it by patting the accelerator while passing, but being taken by suprise is a real shocker!
  • lrohrelrohre Member Posts: 2
    Steve71635,
    I bought my Mazda 6 last August (2003), and have had it in the shop over 8 times for this problem (35 days) during the past 12 months. Mine will suddenly downshift instead of upshift, or upshift instead of downshift. When it happens, I hear a loud "thud" and am thrown forward, feeling like I've just been rear-ended. But of course, none of the dealerships (and I've gone to 4 different ones) can replicate the problem, therefore there must not be one. They continue to re-flash the computer with "updates." I'm wondering if the computer isn't run off an old version of Microsoft that keeps "crashing."

    Furthermore, I've already had the front rotors, the fan assembly, and the fuel assembly replaced - IN A 1-YEAR OLD CAR! In my research, it sounds like "shift-shock," however, my most recent service advisor is beginning to question the possibility of a faulty traction control kicking in at inappropriate times. Unfortunately, I'm looking into the Lemon Law. I love the car, but cannot get it to work the way it should.

    Good luck.
  • lrohrelrohre Member Posts: 2
    Rickyp,
    I have also had this problem for going on a year now. I have had it in the shop at least 8 times for this problem alone (and I've had a few others, too). Mine will suddenly downshift instead of upshift, or upshift instead of downshift. When it occurs, I hear a loud "thud" and am thrown forward, feeling like I've just been rear-ended. The 4 dealerships I've taken the car to have checked for "shift-shock," but since they can't replicate the problem in the 2-3 miles they drive it, they tell me there isn't a problem. They have re-flashed the car at least 6 times now with recent updates, but it continues to do it.

    I love the car, only wished it worked. I'm beginning to look into the Lemon Law.

    Good luck on yours.
  • 6shatch_sedan6shatch_sedan Member Posts: 3
    I have a 6s Hatch with 6K and I have not experienced any shift shocks yet. I am pretty sure the newer models have most issues fix.

    Another thing that I would like to mention is the Cabin Air Filter. After looking at websites and looking inside the car, I finally found it. Just in case anybody else is looking for it, the cabin filter is located behind the Glove box. The filter itself is flimsy. Maybe it was made that way for easy removal and installation. Trying to remove it requires you to twist and squeeze the filter because there is a bar that somewhat blocks the filter door.
  • shov6shov6 Member Posts: 177
    I was stunned the other night to see that there was condensation INSIDE my headlamps on my 6S. Very humid night and all, but I thought these lamps were sealed units...?? Anyone else experienced this?
  • jjdawsonjjdawson Member Posts: 3
    Obviously, buying a car is your decision. I've had several problems with my new Mazda 6i as well. It's been "in the shop" 5 times in the first month alone. But, the dealership has fixed all of the problems at no charge to me (except time to drop it off and pick it up.) My opinion: the car is fun and totally cool, but it does have problems. If you can tolerate a slew of problems throughout the years, you might be glad you took the risk over buying any of those other dorky cars. (One word of caution: Don't buy a Mazda with lots of test miles on it. People drive these cars really hard!)
  • jjdawsonjjdawson Member Posts: 3
    First, I had experienced a knock problem with my previous car (Plymouth Acclaim). I changed to a higher grade of gasoline and the problem ceased immediately. On 87+ grade gasoline, my Mazda 6i is smooth as glass. (Read your manual.)
    Second, it's normal to be in 4th at down to 22-25 MPH. (Read your manual.)
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