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Comments
All windshields made in the last 40+ years are made by laminating 2 layers of thin glass with a thinner layer of adhesive between them to make what's commonly known as laminated safety glass. The adhesive, as you might guess, needs to be resistant to degradation over years of sunlight exposure. So the adhesive is made with a ultraviolet (UV) absorbing material. Laminated safety glass helps keep you and yours inside the car in the event of an accident. It helps keep things out (birds, flying debris, etc.) out.
As a result of making the glass this way all cars and trucks have windshields that transmit less than 1% of the sun's UV light. You could call it a "UV cut" windshield because it cuts out nearly all the UV light. But it is not anything special that sets the Murano apart from any other vehicle. All vehicles are required to have safety glass windshields.
The "UV damage" to your dash would be due not so much to UV but rather to high temperatures and normal oxidation of the dash. Sure, some UV will come in from the sides (the door glass is NOT laminated and allows much more UV transmission than the windshield does), but the dashboard is well away from the side glass.
Your best bet for a long-lived dash panel is to reduce the interior temperature when it's parked. If you cannot garage it or park it in the shade then you want to use a car cover or put up a windshield shade.
Did they provide you with a loaner vehicle while yours is out of commission?
The CVT has been in use in Japan for quite a few years, just never with the kind of horsepower that Nissan is running through it with the Murano.
I also find it kind of interesting that Nissan hasn't (at least I haven't noticed it yet) announced any other vehicles using the CVT since the Murano.
One other rattle I found was in the rear air conditioning outlet. If it is not aimed toward the seat right a wind noise like an open door occurs. hope this helps your problem
I'd say a trip to the dealer is imminent, especially since you get both together. That's clearly abnormal and may mean something completely different than when you just have one light.
AutoZone stores (if you have any around you) will read the codes for you for free and tell you what the Murano's computer is showing.
Let us know what you find out!
The look is now clean but the sound inside the Murano is also a little louder, especially at highway speeds.
I'm still debating whether or not to have mine removed.
http://www.jatco.co.jp/E_JATCO/INFO/F_INFO.HTM
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Didn't a light or warning beep or something indicate oil pressure was lost? I would imagine the engine would even shut down.
Anyway, had a oil filter gasket go on my Jeep Grand Cherokee on the hiway once. Oil and smoke everywhere. I was able to shut down before losing pressure and had it towed. No engine replacement, but was able to clean the underside easily myself.
I would pressure them into a new vehicle but you probably wont succeeded. If a new engine is put it and done right you should be okay. Just pressure them for more favors like free oil changes, maintenance for life.
I already had purchased a 100K warranty, so that is still good. They don't seem to want to give me anything more.
Thanks!
I think once you feel as if you've reached the end of the "service" that the dealer is going to provide you because of their mistake, you should probably try contacting Nissan North America.
I bet they would be very interested in knowing they have a dealer who fogets to check even the most basic service item.
I'd have questions about the quality of the work done when the engine is replaced. I'm sure it won't be the same technician who forgot the drain plug, but they still work in the same shop, at the same dealer.
I'd think that at a MINIMUM I'd insist on the re-starting the 100k warranty that you paid for since in essence your on a brand new engine installation.
On the flip side, I'm sure the new engine will be of at least the same, if not better quality as the original. The post about the quality of the replacement work/install is right on the money.
This type of issue is one of the reasons I always switch over to full synthetic oil as soon as possible. Supposedly, the engine will actually run for a while if oil pressure is lost if your on full synthetic as opposed to "dinosaur" oil.
"Supposedly, the engine will actually run for a while if oil pressure is lost if your on full synthetic as opposed to "dinosaur" oil."
I confess that you lost me on that one. Why would the use of full synthetic allow this?
I plan to contact the Nissan service manager later this week, then escalate as appropriate when he declines my requests (which he already did once). Comments? Thanks for any and all advice.
Second, I would suggest your priority should be 4-2-3-5-1, and pursuing the last three is really a matter of how litigation-happy you are.
Re:(4), I would suggest you require the dealership to schedule their most experienced service staff to work on the engine replacement. Replacing an engine can actually be easier than repairing one, but it comes down to a matter of thoroughness in making sure everything is hooked up again. The apparent goof on their part (did not thoroughly tighten the drain plug during the oil change) should be sufficient to justify this. If it was me, I'd put this in writing, and I'd expect the dealer to honor it. If they wouldn't, I would immediately have the vehicle transferred to another dealership for the engien exchange.
Re:(2), you can find this out independently by asking other dealers, a bank and/or credit union, etc. You may even find that your vehicle might be worth MORE (newly replaced parts often increase a used vehicle's resale value). However, I would expect it probably isn't going to affect resale either way, but YMMV.
Re:(3), when my Murano was in for a lengthy service, I was able to negotiate use of a used Pathfinder from their lot, which better fit my height. However, what the dealer provides is really irrelevant to your family's health concerns. If you need to make a road trip AND the dealer won't provide a suitable vehicle, rent another vehicle yourself. Find out if you can return the Kia and get a cash allowance to offset the higher rental cost. Also, for any lengthy trip in any car, stop frequently and get out to stretch your legs. I wouldn't say the Kia is desirable, but it can get you there and back, and if you stop to ensure circulation it shouldn't be a health concern.
Re:(5), you realistically wouldn't get this on any other part of the car that failed and was replaced under warranty, so the dealer is unlikely to cave on your demand. For example, if a power window motor failed, it could be replaced under warranty but you wouldn't get the extended warranty further extended, whether the motor failed naturally or if a dealer technician spilled his soda into it. I would suggest you limit your request to extending the powertrain warranty, you might have better results.
Re:(1), lots of other powetrain parts are already broken-in, so you should expect less mileage required to break-in the new engine. Even so, if I was you I'd accept the new engine without hesitation, rather than stick to my guns on break-in costs... they might decide to FIX the old engine rather than pay for the break-in gas, and I sure wouldn't want to be on the receiving end of that decision.
As far as the bike rack goes, I went with a Saris T-Rax Pro 5 from Alfred E. Bike for $200.
Both should show up early next week. I'll post an update about the quality of the $80 hitch. A friend had used a Quality S hitch once, and said he didn't have complaints (and he had much heavier towing requirements).
I am just before purchasing a Murano. I have decided on a color, options, etc. but I need a towing power for a small boat (ca. 3300 lbs. together with the trailer). Please let me know which way I should go - AWD or FWD. I live in Florida and the AWD option is not so important to me as a way to dig myself out of the snow. The only concern is whether I'll be able to pull out the trailer with the boat out of the water with the FWD Murano. Any feedback will be greatly appreciated!!!
I've towed several times back and forth across the state with loads up to 2,000 lbs total with absolutely no problems at all (other than terrible gas mileage when towing 15-16 mpg at 60-65 mph).
The Murano makes towing almost effortless from my perspective BUT I haven't done any towing of a boat or launching / retrieving from a slippery boat launch. I would think that unless your doing mountain passes or cross country towing, the Murano AWD would be ideal for your planned use.
I would be careful however since your stated weight of 3,300 lbs could be well over the 3,500 stated capacity of the Murano if your boat is loaded with fuel and equipment?