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Chrysler Pacifica: Problems & Solutions

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  • abeasley1abeasley1 Member Posts: 2
    Well I have a problem with your response. First of all when I pay my hard earned money I want a quality product. When I have to send my payment to Chrysler every month they don't allow me to deduct part of it for having been given a inferior product. All of us don't have money trees growing in our backyard. As for my washer fluid not being a "big deal" it is when it beeps at you all the time. So for future responses don't think just because it's not a big deal to you, that it is not a big deal to someone else. Please forgive me, I am just at "wits end"
  • rodutrodut Member Posts: 343
    You asked for help, so I told you my opinion. If you already have an opinion ... don't ask for help.

     

    By the way, when trying to help I asked you some questions about that rattle from the engine (post #904). You didn't answer. That should be a cause for concern.

     

    About the washer fluid I didn't know it beeps at you all the time !!! That's funny ! I'm sure it would drive me crazy too.
  • pssimonpssimon Member Posts: 144
    Finally was able to call Chrysler and schedule an appointment. I mentioned the gas gauge problem and they were well aware of it. They said they would re-program it to correct the problem. I guess I am a little curious how re-programming would fix what "appears" to be a sensor problem. It acts like the sensor just goes dumb ocassionally. By re-programming it are they just slowing down the update of the gauge indicator to get around a hardware problem? (see msg 906 and 908 for background)

     

    Any insight as to what this re-programming does would be appreciated.

     

    ---Paul in Southern NJ
  • hillflahillfla Member Posts: 90
    Well - my Pac has been to the dealer twice now to try and fix driver's heated seat. Both times they replaced the "control module". The write-up said the failure was a circuit failed open.

      

    Both times upon driving away and trying out the seat it did not work. Anyone have any suggestions? I'm getting tired of dragging my car back and forth to the dealer. I think they need to start doing some trouble-shooting instead of just replacing this module.

     

    Has anyone else had this problem and their dealer was able to fix it?
  • laurheislaurheis Member Posts: 57
    Since the problem is back with our gas gauge, I am guessing that the reprogramming does nothing. My Honda Accord had this problem, and, yes, they replaced the sensor. After 40-plus days in the shop with our Pacifica (that has 15K miles on it), Chrysler has agreed to buy back the vehicle. We have a couple of things that the car should go back into the service department for, but we are finished!
  • bigdaddy1bigdaddy1 Member Posts: 47
    As funny as this sounds,here goes. The drivers seat and others are all fine. The front pass. seat did not get hot enough. After playing around with it on our last trip my wife found if you start on low and after a minute you then go to high it heats up fine. Don't ask me why. I'm not sure if I'm going to have the dealer look at it or not. She says as long as we know the secret don't let anyone touch it!
  • ms_mayorms_mayor Member Posts: 113
    I've got 21,000 on my Pac to date, and have loved every mile.

     

    This morning, I awoke to sub-freezing temps in NJ. While driving this morning to the store, everything was fine. I shopped about an hour, then headed back home. About 1 mile into the drive, tire warning came on indicating low pressure in 3 tires. Kind of surprising, since I visually look at the tires every time I drive and they all looked fine to me.

     

    Stopped at a second store, about 30 minutes. Began driving again and now warning is telling me only 1 tire is low.

     

    Last stop, about 45 minutes. Now, 2 tires low.

     

    Temps in the area today are running about 10-15 degrees, wind chills in the single digits.

     

    Can this possibly be a false reading because of the cold?
  • clpurnellclpurnell Member Posts: 1,083
    The cold will reduce the air pressure in your tires as the tires warm up the pressure will increase.

     

    It could be that pre the cold temps you were running close to the warning range (25 psi in my Infiniti) The cold could have lowered the the pressure to below the threshold.

     

    It did not do this immediately when you started the car because it takes a while 5-6 minutes for the computer to get the readings from the wheels initially. Your Subsequent stop and go let some wheels warm up and some cool off that why you are getting strange readings.

     

    In the winter you should up your pressure maybe 3-5 psi higher than what is normally used to account for the cold weather.
  • bigdaddy1bigdaddy1 Member Posts: 47
    I don't know if you would call it a false reading. Tire pressures go down in cold temps. They go up in heat and when you drive. Check them, but I would guess you are fine.
  • rickstratrickstrat Member Posts: 25
    We had the same problem last week. Three tires showed low pressure. I checked and they were indeed low. I added winter air and problem went away just like it should. ;-)
  • mamarelmamarel Member Posts: 1
    I have a 2004 AWD pacifica 26,000 miles. The car makes a clicking noise when braking. Dealer changed the brake pads on rear, stating pads were not machined correctly causing them to walk. noise is lees but still present. I plan on taking it back to the dealer after the 1st of the year. has and one experienced this?
  • laurheislaurheis Member Posts: 57
    We currently have the same car as you. We had a clicking sound while braking and turning (especially on tight turns - like into the driveway, a parking spot, etc.) The Chrysler service department was baffled for a week before turning the car over to their in-house transmission experts. We had to have our transfer case replaced.
  • rodutrodut Member Posts: 343
    Transfer case replaced at 26,000 miles ?!

    I imagine how much $$ this would be when out of warranty. That's why I ordered FWD.

     

    Actually this doesn't sound too appealing, overall reliability wise ...
  • laurheislaurheis Member Posts: 57
    No, our transfer case was replaced at 14,000 miles. We seem to have an exceptionally bad Pacifica, and Chrysler has agreed to buy it back from us. We have had almost every problem listed on this discussion site, yet our neighbors across the street bought a FWD Pacifica 2 months before us, and have been very, very happy with theirs.
  • rodutrodut Member Posts: 343
    Laurheis, what did you buy ? In message 1881 on the other discussion group you were talking about an MDX.
  • laurheislaurheis Member Posts: 57
    We're currently waiting for our refund check to come from Chrysler, so we can't get anything yet. We took an MDX out for a spin and I really liked it. I have been a Honda person since 1989, so I felt like I had come home (but to a more luxurious home!) We had to eliminate the MDX from our short list of choices, though- we identified about $10K worth of additional spending coming up in 2005 for our family (two little ones in private Montessori preschool!) Plus my husband said that I could either have the MDX or get our really yukky bathroom remodeled...So...I want a 6-plus passenger vehicle with AWD, rear DVD, and leather seats for under $40K and am not willing to test out another American car at this point. My husband does not like the Highlander, so we are going with the Pilot. It's not an absolutely perfect fit, and I will miss my Nav system, but it's the closest, and I personally have had nothing but great experiences with Hondas. We are so bummed that our Pacifica was such a disappointment. The concept really is the perfect fit for our family, and we have a completely loaded AWD vehicle. But when all of the wonderful extras are broken, the essential items stop working, and the tranny needs service at 277 miles, it suddenly becomes not so perfect.
  • rodutrodut Member Posts: 343
    Thanks for your complete answer Laurie.

     

    I agree that the Pacifica concept is the best on the market for most families. The problem is that Chrysler lacks the japanese determination (and desire ?) to build a rock solid product, reliability wise. All the Pacifica reports we have are for cars less than 2 years old. They should have either no problems at all, or just one or two problems (for instance bad gear boxes at Hondas, bad engines at Toyotas). Error is human, but not anywhere. Even a great company can make mistakes, but the rest of the new car should be perfect. If there are problems anywhere you are not talking about human error, but about lack of interest. Probably those workers are more interested in union fights and layoffs, than in car quality.

     

    Anyway I am almost decided to "chicken out". My $500 deposit could be lost because the Cyrville Chrysler dealership in Ottawa, Canada refuses to refund it. I will probably go to the small claims court (because the contract was signed by me but not by them, so I don't know if it has legal value), but even if I won't see the $500 ever again, my health won't suffer.

     

    I am about 40 yrs old and I began to feel the value of time. I don't want to waste it because of a damn stupid car. I am looking for a car who behaves like a refrigerator. I want to forget it exists. I don't need any features at all. I just plug it and forget about it. In this Internet era, when people are really busy and stressed, the manufacturer who doesn't understand this is plain stupid.
  • krisgilkrisgil Member Posts: 7
    I will be returning to the dealership tomorrow to have the erratic fuel gauge looked at again. They supposedly performed TSB 08-038-03 when the Pac was there a month ago. It temporially stopped the problem, but it has started again within the past few days. Has anyone been able to get this problem truly resolved? I noticed that someone mentioned a sensor being bad. Which sensor was bad? I really would love to have this information when I go to the dealership tomorrow. Any help would be appreciated. Thank you.
  • rsharprsharp Member Posts: 103
    You will like the Pilot. I have driven the PAC on a week long trip and several test drives but ultimately we got a Pilot and I am glad we made that choice. Yes the PAC is a bit sexier looking but functionality and quality go to the Pilot. Not to mention that with the 3rd row in use the Pilot still has room for stuff where the PAC has room for almost nothing.

     

    Why give up your NAV? get the NAV and get your kids a portable DVD player. For the outrageous prices of installed DVD players you can get 6 or 7 portable DVDs and every passenger could have their own! a good portable can be had for less than $200.

     

    Enjoy the Pilot.
  • laurheislaurheis Member Posts: 57
    I like your suggestion for the DVD. I will run that one by my husband!
  • bjbird2bjbird2 Member Posts: 647
    My Pac has been perfect, no problems, and I love it. I would never give it up for a Pilot, which I equate to a bland appliance.
  • shopper7shopper7 Member Posts: 4
    bjbird2,

     

    How long have you had your Pacificia?

     

    We are looking at a FWD loaded 05. Really like the ride. The parking lot at the dealership was a mess because we had 21 inches of snow along with freezing rain last week.

     

    Drove the Jeep Liberty and the Buick Rendezvous.

    Didn't think the ride was as nice.

     

    How do you like pulling in and out of parking spaces? We have a minivan right now and that is one of issues - difficult to do.
  • rasldaslrasldasl Member Posts: 74
    Positive -

    Despite the size the Pacifica is very maneuverable in parking lots, no problem at all in those tight underground city garages or in crowded mall parking lots. Just point it and it goes where you want, not like our Ford Taurus that you have to drive like it's an ocean liner.

     

    Negative -

    The Pacifica is WIDE and the doors are THICK and the interior trim (armrest, etc) protrudes WAY into the space you need to get out of the car in a tight parking spot. There have been times I had to repark to get out of the car because I was too close the car next to me. Granted, I am more than a bit fat but I think the PAC is worse than others in this respect. A sliding door and walk-through to the back like a minivan would solve this issue but then you would be in a Town & Country, not a Pacifica. Worst comes to worst I figure if I get really parked in I can crawl in through the hatch like in that Ford Focus commercial a few years back.
  • bjbird2bjbird2 Member Posts: 647
    I've had my Pacifica for a little over 1 year and 14,000 trouble-free miles. It's a 2004 FWD base model without a lot of the frills, which is probably one reason for the lack of problems.
  • laurheislaurheis Member Posts: 57
    You are very lucky. I wish that I had had your experience with the Pacifica! It would have made the last ten months of my life much less stressful! Unfortunately, our Pacifica has not behaved as well as yours. We have two small children, and I can't leave the house every day praying that the car will make it back home again. I just hope that our bland appliance is more reliable!

     

    I am very grateful for this site. The discussions helped us with many of the problems that our car experienced. When our Chrysler service department tried to tell us that the problem with the stereo was due to the poor quality of our tapes and CDs, we were able to tell them that there was a TSB out for the stereo, thanks to a thread here.

     

    So good bye and happy driving to all of you!
  • rsharprsharp Member Posts: 103
    Perhaps if more Americans treated their car buying decisions as they would treat an Appliance buying decision then our cars would behave more like our appliances. i.e. they would run for years with very little intervention or issues. Right now, raise your hands, who wouldn't want a car that was as steady and reliable as your refrigerator is year after year? Unfortunately in America cars = status. Style many times wins over substance, not just in the purchase decisions but in the design process and the decisions made by the automakers.

     

    I will be the first to say the PAC is sexier and more stylish than the Pilot - no question. On the other hand no matter how stylish it is, no one will see you in it if it is always in the shop!

     

    People saying they have 12,000 trouble free miles on any car does not impress me at all. I mean if you drop $30K on a car you should at least expect it to run that long, right? I am more interested to see where we are at with 30 to 50K miles.
  • imidazol97imidazol97 Member Posts: 27,681
    How many owners in here have 30K to 50K on their Pacifica?

     

    rsharp: You need to go post in the Pilot discussions. Last time I read through there were enough problems in the Pilot to keep you busy over there instead of trolling the Pacifica discussion. For a car that was built off the Odyssey design (right?) it should have had NO flaws and drive perfectly.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • brihambriham Member Posts: 33
    Mine does the same thing when the sunroof is opened to its full open position. They call it "flutter" and there is really not much you can do. You have to continue to hold the open button for a few seconds to get to full open. I think they did that because of the flutter problem, by having it open only 75% there is no problem. To correct you have to open another window to equalize the air flow. My 99 Grand Cherokee did the same thing, but the flutter problem seems more severe with the Pacifica.
  • bjbird2bjbird2 Member Posts: 647
    For me, there is a lot more to owning a car than just having something that's as reliable as your refrigerator is year after year. I always spend a lot of time researching cars before I make a purchase decision, including taking a car home overnight for test drives. I want something that's going to be a reasonably good combination of design, handling, performance, safety, mileage, and reliability, and fun to drive. My other car is a Passat, and although it's not as reliable as an Accord, it sure beats the Accord in all of the above, in my experience.

    I feel the same way about the Pac, although it's not as much fun to drive as the Passat. I bought the Pac for design, safety and the utilitarian packaging, not to mention the sexy design. And by the way, preference for sexy design is not unique to America, it's even more important in Europe.

    Oh, and I also have a sexy refrigerator.
  • imidazol97imidazol97 Member Posts: 27,681
    aren't as dependable as they are perceived to be from the past. Now they are built with minimalization of cost at the expense of longevity. That means you get to replace one sooner; more profit for someone selling a refrigerator even if it's not the same brand. I even hear problems with Maytags not cooling because of defrost problems.

     

    My last fridge was real dependable. It had the GM mark of excellence on it: a Frigidaire from 1975. My wife made us trade it. She didn't like the Bicentennial Red any more.

     

    I don't believe I want my car built with the same philosophy as refrigerators.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • b25nutb25nut Member Posts: 202
    I will have 30,000 miles on my Pacifica by the time I get home from work tonight. I have an AWD that is loaded with everything that can go wrong, and I couldn't be happier. A fading temperature display is the only issue that I have had, and that was taken care of with less than four hours total at the dealer in over 20 months of driving.
  • rsharprsharp Member Posts: 103
    imidazol97 I notice you post in several discussion areas that are not limited to the PAC. I have seen you in numerous Honda discussions.

     

    Free and open discussion is the idea of a forum right?

     

    I have quite a bit of first hand, behind the wheel time in a PAC, nearly purchased one, and purchased one of the PACs nearest competitors instead. I think I at least have the right to post a comment or question, ok?
  • monark49monark49 Member Posts: 58
    Ours falls right in there. should click over to 40k this week. weve had it 17 months now and only in the shop once for an overnighter. its an outstanding vehicle as are all the chrysler products weve bought over the years. should do an easy 100k at least, but i'll probably go a lot more than that.
  • steelydan0613steelydan0613 Member Posts: 144
    My Pacifica has 17,000 trouble free miles at this point, you are right that the Pacifica is as great of a concept as the Honda Pilot is boring................I know , I had a Honda too, but they have all turned soooo bland, Honda is going downhill, mark my word...Enjoy your automotive equivalent of AWD tapioca pudding
  • steelydan0613steelydan0613 Member Posts: 144
    The flutter problem , I believe, has to do with the roofline BEHIND the sunroof, in the Pacifica the roofline continues to rise towards the rear of the vehicle, which builds a "wall" of air above the open sunroof of the Pacifica.......I drove the Pacifica with sunroof and did not order the sunroof with my Pacifica for that reason alone. A sunroof wind deflector might solve this problem, they are available from Chrysler and other aftermarket sources, who knows if it would solve the noise completely....

     

    The Grand Cherokee, I bet , has a flatter roof towards the rear of the vehicle, allowing air to "pass over " the vehicle more quietly and smoothly at speed.....

     

    My wife has a Lexus es 300 with a sunroof and the turbulence is not bad, it has a very flat roof and a small, built in air deflector that pops up when the roof is open..........
  • steelydan0613steelydan0613 Member Posts: 144
    Good work, I have not noticed this at all on my 04 Pacifica, it is FWD, I wonder if AWD vehicles , with a 150 lb. weight increase in the drivetrain, would have any bearing on this issue?
  • rodutrodut Member Posts: 343
    As usual, the most trouble free and reliable system is the one you don't have at all !
  • vapacownervapacowner Member Posts: 1
    I have searched this site and found many problems we have not yet had, but I do see similar issues with mileage and engine knock.

     

    My 2004 PAC AWD will lose power, start afterburning (engine knock), and the mileage will drop (5 mpg drop from ~18 to ~13) once it has been highway running and is up to operating temp.

     

    Loss of power causes you to have to "step down" on the gas pedal to keep up speed (you notice you feel like your flooring it almost), and often it has to down shift for slight hills or for passing (even with no load).

     

    This is accompanied by engine knock, presumably because it is running too lean since I am having to step into the pedal so much. Engine knock (or afterburning) sounds like old carb problem of rich mixture or late firing/retarded timing.

     

    Of course with all this fuel dumping into the engine the mileage drops down to 12 or 13 mpg from my usual 18-20 on the highway.

     

    Been to dealer 3 times, of course they can't re-create the problem (they need to drive it for week including longer highway trips!), there are no codes stored in the computer, there is no TSB on this type of problem, and I have had all the recalls done, including the power module reprogramming.

     

    Other than a blown (and replaced) EVIC unit, we have had very little problems: Rear hatch power lift (replaced), front bearing/wheel clunk (recall fixed), DVD-remote-handphones don't always communicate (not fixed yet).

     

    Anyone have a thought for loss or power / engine knock - gas sucking PAC problems. My dealer "doesn't know what I can do for you"...

     

    Thanks
  • llwysellwyse Member Posts: 56
    I first fell in love with the looks of the Pacifica as a concept at the Detroit auto show. Our '04 Pac was purchased in 6/03. Loaded AWD. It has 35,000 miles. One recall and repairs for fading display on the temp panel and a xenon headlight replacement. Average 19 mpg overall. We love everything about the car except the rear vision and radio reception. I would like more power, but my wife's satisfied and she's the primary driver.

     

    After owning many mini-vans, it was hard to convince her to consider anything else.......until she drove the Pacifica. Now I expect the same resistance if we consider replacing the Pac with anything other than another Pac. We are very satisfied owners.
  • govolsgovols Member Posts: 1
    I own a '04 that I bought new in May of 2004. I have 57,000 miles on it with almost a great history. The one problem that is bothering me is I have replaced the both fog lights and both low beam lights on this vehicle twice. I currently have the drivers side low beam and the passenger side fog light that just went out. This will make the third time I will have to replace those lamps. Is anyone else having this problem or can offering any suggestions?
  • llwysellwyse Member Posts: 56
    I had the left lower beam go out at 32,000. Replaced under warranty. No other problems.
  • uncle bobuncle bob Member Posts: 3
    I have driven Benzes since 1980, prefer diesels, and the pac reminded me so much of my 78 6.9 with the black int. Like the Benz influence so much we bought a program pac with 28,000 and have had only a couple of glitches. I personally think DC is the car company of the future and that their products clearly walk away from the other big two. When they put the diesel in the pac I will trade on the spot. I understand Benz is offering this same body style, Grand Sport Touring, in 05-06? with an available diesel. Ill take the pac at $22,000 with AWD and 20 mpg over any SUV made, Consumer reports said that the new GMC SUV would not pass the tip over tests and the Pac carries a 5 star rating...Can anyone tell me how the AWD system on the Pac works? Is it pulling all the time? Thanks..
  • monark49monark49 Member Posts: 58
    I believe the Pac runs on 2 wheels driving unless a slipping wheel is sensed and then the torque switchs to add the other two wheels?. Not positive though. Any better answers out there?
  • rasldaslrasldasl Member Posts: 74
    Most of the power most of the time goes to the front wheels. If they start spinning faster than the rear wheels because they are slipping the speed difference causes a fluid clutch to engage and transfer more power to the rear wheels. I believe it is properly called a Torsen differential. There is no mechanical action needed to activate the AWD. It is always on, but the amount of power going to the rear wheels is small until needed. I have an AWD and believe that the small amount of rear wheel traction is usually enough to prevent the the car from slipping. I think you would need to be in some deep snow or mud to have it really transfer a lot of power to the rear wheels.
  • serenaserena Member Posts: 2
    I have a 2005 Pac with just 1,500 miles or so. While I generally love the car, I've been hearing a whistling sound when driving more than 30 mph or so. Sounds like it's coming from interior, back of car. All windows are up, of course. There seems to be no correlation to accelerating or not, or heater.

       Anyone experiencing similar problem???
  • trarontraron Member Posts: 29
    Do you have Roof Rails? If so, check your manual as I believe it suggests keeping them as close together as possible to eliminate wind noise.
  • trish mtrish m Member Posts: 2
    I have a 2005 Pacifica. So far the fan belt has been repaced. Now the heating/ac center display is on order to be replaced. Has anyone else had this problem. I think it may be related to something remaining on after the car is off and sits overnight in the garage.Seems someting is draining the battery because the clocks were the first things to go out and had to be constantly reset. Then the entire dash would go dead no heat radio or dvd. And eventually the remote would not open the doors. Once the car was running for a while all power would come back on. Is this a battery, computer glitch or mechanical problem repacing dash does not seem to be the answer. Help! Should I let them repace dash or do something else.
  • serenaserena Member Posts: 2
    Thanks Traron, that may be the cause! I have ski racks up there and now that i think about it, the sound may have started when i installed them. Time for a test.
  • handeldoghandeldog Member Posts: 1
    We had a serpentine belt replaced that took care of this problem. There was a Chrysler bulletin on this that went to the dealer.
  • okpacificaokpacifica Member Posts: 11
    My 2005 Touring's windows get stuck in the up position after a heavy frost or simply freezing weather. Has anyone else experienced this? I would expect it after ice or snow, but simply freezing temperatures with a hint of moisture in the air during the day while parked at work. No drive-thru for me this winter. I've had other vehicles that one or two windows would freeze, but all four??
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