2013 and earlier-Subaru Forester Prices Paid and Buying Experience

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Comments

  • ateixeiraateixeira Member Posts: 72,587
    The sales man's family has gotta eat! You guys are squeezing 'em too hard. ;-)

    -juice
  • lark6lark6 Member Posts: 2,565
    How do I say this tactfully?

    I am eligible for the VIP pricing program through ACA. I may soon be ready to pull the trigger on a new Subie. I called ACA today and found out that I have to basically call ACA which gets the ball rolling with SoA to process the paperwork, which is only good for 45 days after issuance. (Unstated assumption: that the dealer in question accepts the VIP programs.)

    I was told in no uncertain terms that I cannot use the VIP pricing as a bargaining chip, but that I am free to negotiate the best price with the dealer. So given the holdback and that "invoice" actually equals "invoice + holdback", what do I do? Use the no-haggle processing of the VIP paperwork, which gives the dealer its holdback plus whatever other little cockamamie fees ("processing" et al) they extract? Or the current custom of contacting several dealers to see who will give best price out the door, then clear my throat, say "'scuse me while I whip this out," then let 'em know that I can get the VIP price?

    Thoughts please. This may have already been discussed but I'm sleep deprived and maybe a bit too lazy to search.

    TIA,
    Ed
  • subearusubearu Member Posts: 3,613
    With the IMBA VIP program, you let them know you're ready to shop AND where you'll be shopping. They contact that dealer at the same time you receive your eligibility letter. Again, you have 45 days IIRC to shop, just turn in the letter when you do the deal.

    My experience was very good, treated very well. No fees, just TTL. One F-XT at invoice, options too.

    -Brian
  • lark6lark6 Member Posts: 2,565
    It's the Forester XT I'm planning to buy as well.

    Ed
  • ateixeiraateixeira Member Posts: 72,587
    Technically, you're not supposed to shop around first if you go VIP. The reason is they don't want the dealers to have "worked" with you in the past. So maybe leave aside one VIP dealer if you want to haggle with the others.

    Fitz is pretty cool, my brother was not a VIP buyer, nor was my dad, but my sister and my wife were. To be honest since they're no haggle it didn't make much of a difference, but the VIP price was juuuust slightly better.

    Rumor has it the 2005 Forester might get better EPA mileage figures, you may want to wait to confirm or deny that rumor.

    -juice
  • subewannabesubewannabe Member Posts: 403
    SoA pays the selling dealer a special fee to offset the lack of other profits in a VIP transaction. I told my local dealer a long time ago that when the time came to get off the Fence, I would use my VIP benefit but buy from them and give them an additional opportunity to make a few bucks on an extended warranty.
       
    As it turned out, we test drove the new OB 's and Legacy GT and decided the FXT was what our next car would be and I called IMBA to get my VIP letter. Our local dealer, Prestige Subaru in Asheville, said they would find whatever color '04 we wanted but they couldnt promise that beyond June.

    I got the letter last Friday and left it on my desk when we left for what we planned to be the last trip to the beach in the 94 Explorer. The Explorer turned out to be more tired than we thought...the engine starting lugging a bit with the heat, and the load, and as we got off the expressway in Charleston...there was a Subaru dealer...Viking Subaru! It turned out they had only one FXT PP...in our first choice color, with exactly the options we wanted: Sierra Gold with the auto- dimming mirror/compass,upgraded security system splash guards and the cargo tray!

     I explained about my VIP letter and they were familiar with the plan and we had a new Forester at invoice in less than 90 minutes! The saleman was flabbergasted that I didnt even drive the car...I sat in back with the kids and listend for squeaks and rattles and watched for leaks around the doors and sunroof...it was raining hard.. while my wife drove! Since I already knew what the exact invoice price would be,$26,288 including destination/delivery , there were no surprises. The dealer had prepped the car with special coatings, etc. and had installed a rear window air deflector and hood-mounted wind deflector for the XT..and all that got thrown in for free. ( For those looking at the monocolor Forester XT and XS, the little bit of dark plastic across the front of the hood really improves the look of the Sierra Gold, IMO).

    I ended up getting the 6 year /80 K Subaru Gold extended warranty and the financial manager took $250 off that, too...$1380. No document prep or processing fees! I financed the whole amount, since 1.9% financing is better that cash in the bank.

    I called Subaru of America's VIP program, they faxed a new form to Viking Subaru to complete the VIP paperwork.Painless.

    The guys at Viking Subaru were great to work with. Maybe I'll get a Legacy GT wagon from them on next summer's trip to the beach! BTW, as a recent Fence-percher, it was awful hard to ignore the Champagne Gold OB LLBean sitting on Viking's lot...what a beautiful car!

    Mark
  • ateixeiraateixeira Member Posts: 72,587
    Congrats on the F-XT!

    -juice
  • purduealum91purduealum91 Member Posts: 285
    Please explain.
  • lark6lark6 Member Posts: 2,565
    Ironically, my mom (who lives in SC) is apparently seriously considering trading in her Lincoln Town Car for...a Forester! This after riding in mine on several occasions. She claims to like the ride better than the Lincoln's but I believe its the ride height that's got her. No raising or lowering herself - just slide right in - so maybe I mean seat height.

    Now being a passenger is much different than being a driver so I don't know that she'll feel the same after driving one. I do know she made my dad stop with her at the local dealer (not Viking) to look at the Foresters on the lot one Sunday afternoon.

    We have relatives in Charleston so a trip to Viking to pick up a car wouldn't be out of the question for them. I'll keep that in mind.

    Ed
  • goneskiiangoneskiian Member Posts: 381
    Sure can. Just need to be a member of one of the organizations that have a VIP Partnership with Subaru.

    Here's a list:
    http://www.cars101.com/subaru/subaru_discounts.html

    Cheers!
    -Ian
  • goneskiiangoneskiian Member Posts: 381
    Gotta love a story with a happy ending! Or is it just the beginning? ;-)

    Congrats on the new Forester Mark!

    -Ian
  • jlnorwoodjlnorwood Member Posts: 3
    Just a note about the VIP program. You have to be a member of the organization for 6 months before you are eligable for this benefit.
  • njswamplandsnjswamplands Member Posts: 1,760
    even though my father-in-law doesnt drive anymore, he loves the seat height of the fxt, versus vans and suvs with unbearable access for him or the dreaded blob into sedans
  • subewannabesubewannabe Member Posts: 403
    I'm trying real hard to behave , but Ive already pushed the tach over 5000 a couple times passing slow-movers on two lanes. Wow! Is that fun!

    Its way cool to hang out a Subaru dealership these days. The new Legacy and Outback are nice and crawling around a 2005 STi is pretty entertaining, too..but I love the FXT!

    Mark
  • alyosha73alyosha73 Member Posts: 35
    Cayenne Red FXT PP for $1200 under invoice, still listed on fitzmall.com, but it is sold :) Fitzmall.com folks are owesome so far. As I understand they give almost all of dealer holdback and currently $500 dealer cash, 1.9% financing for 60 months. The car comes with 85 miles on it, so guess thats the catch- someone testdrove it for too long :)
     I dont know why this color is very underappreciated.
  • rckyvntrrckyvntr Member Posts: 17
    Congratulations!

    I like the Cayenne Red color. The photo in the 2004 brochure is gorgeous!
  • ateixeiraateixeira Member Posts: 72,587
    Congrats, might have been me that test drove it! That was a while ago but it was red. Don't worry, I didn't redline it, but I did *love* it!

    -juice
  • p0926p0926 Member Posts: 4,423
    Congratulations! FYI I don't think 85 miles on the odo is excessive, that's only 3 or 4 good test drives.

    -Frank P
  • kittikinkittikin Member Posts: 2
    I'm seriously thinking of buying the XS premium (gotta have the moonroof!) 5-speed and would like to hear from others who already have this vehicle ... what do y'all think about it?

    Also, I've heard it's best to buy closer to the end of the year, but Houston isn't a big Subaru town and XS premiums/5-speed seem to be limited ... but I've been quoted a couple of prices and would like to know if these quotes are in the ballpark of other dealers. One dealership quoted $22,999 (total drive-away = $24674.24); the other $22,997 (no word yet on TT&L).

    Any comments?
  • p0926p0926 Member Posts: 4,423
    If the $23k is counting the dest. fee then I'd say you're getting a good deal. That's $700 below invoice and if it includes any options it's an even better deal.

    -Frank P
  • edunnettedunnett Member Posts: 553
    I LOVED my manual '01 Forester S Premium with moon roof. I LOVE my automatic '04 Forester XT without the moon roof *sniff*. I recommend getting the moonroof - especially if you've ever had one before. I also prefer an automatic Subaru over the manual transmissions for reasons I've posted earlier in the year and many others have noted as well(particularly the weak first gear synchros and popping noises from the rear when shifting - I was a victim of both). Also recommend the digital compass and auto dimming rear-view. You may not THINK you want that now, but if you get it, it will be your favorite feature! I have trouble driving any other car now because I want to know what direction I'm going. Personally, I like the summertime for buying new cars. Subaru, like other car makers, are rolling out the '05's and wanting to get rid of the '04's so may be more willing to negotiate and offer better deals. Good luck!
    -elissa
  • ateixeiraateixeira Member Posts: 72,587
    Good deal, go for it.

    I have a '98 and I'm on the original clutch, brake pads, you name it. Never failed me once in 63k miles. Zero out of pocket for repairs, zilch.

    -juice
  • kittikinkittikin Member Posts: 2
    It's good to hear that you all are satisfied Subaru customers! Yes, the price does include an option -- security upgrade. Thanks for all your suggestions/advice!!!
  • alyosha73alyosha73 Member Posts: 35
    Got a question while filling out their paperwork. I am buying with registration in SC and the tax is capped at $300 for a new car purchase (dont worry , we have property taxes on cars, so it is even steven). However the fine folks at fitzmall.com, claim that their computer is not allowing to put any other number than percent of purchase, so they indicated ZERO in tax and put the $300 in the line for TAGS. I am worried, that my SC DMV might not understand this and ask me to pay taxes again? Am I being paranoid?
    BTW, 1.9 financing is gone now, but they dropped the prices even more - about 1800 under invoice for XT premium (model 4ck).
  • alyosha73alyosha73 Member Posts: 35
    I dont mind those test drive miles at all, as long as you didnt leave stains on uphosltery from too much loving, wait, it is PP, easy clean up, never mind than :)
  • ateixeiraateixeira Member Posts: 72,587
    Those prices are TEMPTING, boy oh boy.

    Just get it documented, as far as those taxes. Maybe make them put a note in the margins and then sign it?

    -juice
  • alyosha73alyosha73 Member Posts: 35
    Yes, thats what I did, made them to fax me a letter, stating that the taxes are paid and just indicated in the line for tags. I did figure how to get around it, but didnt want to be PITA - all they had to do is calculate appropriate percantage, which corresponded to the total of $300, like 1.2% for 25000 car :)
  • mark04mark04 Member Posts: 7
    We just signed the papers for our 04 Forester last night. We are thrilled with the car and the price we got, but I'm feeling the way I did after we bought our house- like I've signed my life away (we haven't bought a new car in 11 years so it was like the first time all over again). What bothered me was that some of the forms we signed were not completely filled in. When we questioned it the guy said that it was just the way it was done, in order to save time. We accepted that explanation but now I am worried. Is this typical?? The form that detailed the price of the car (and tax, tags, etc) was complete and correct when we signed. Thanks.
  • ateixeiraateixeira Member Posts: 72,587
    That's the one that counts. Dealers want you to be happy so you give them good scores on the survey. Hold on to that survey for a month or so when you get it, just to be sure.

    If they do start hassling you, mention the survey...

    -juice
  • alyosha73alyosha73 Member Posts: 35
    I think it is ok, to have form not completely filled out, you signed under the last line, which indicated your total, the fact that there are extra lines are irrelevant, cause in case of fraudulent addition any more items, the total wont re-compute. You are as safe as signing any other document, corrections after the fact would make it illegal.
  • alyosha73alyosha73 Member Posts: 35
    Finalized my purchase at fitzmall, had to fly in and drive back home. Very happy with them and with the car. Came prepared with quote for extended warranty from warrantydirect.com and it was lower than subies by $300 (dealer wanted 1800 for it and $239 for gap), I said no thank you, than the manager walked in and offered to beat warrantydirect - voila - 1499 for 7 years/100k, at zero deductible. I wanted to get it- cause AWD and Turbo could be expensive to repair. On the drive home got into a spectacular storm, and I was able to slow down from 80 to 0 in no time when the accident happened ahead, FXT is already looking after my well being. Now I need to buy something nice for the car - checked other threads: www.1stsubaruparts.com and www.allsubaru.com seems to be the consensus here, how do I get them to take subarubux? My last reimbursement came too late to be applied to purchase.
    I need air filter, brush guard, hood protector, maybe not in that order.
  • ohtomaohtoma Member Posts: 28
    Were there any other charges beyond the "Internet Price" shown on their site? They seem very cheap, just looking for the catch...
  • mnfmnf Member Posts: 405
    First when driving from Sea World to Universal studios i only saw ONE Subaru on the road. In the paper advertised @ Costa Mesa were 2004 Foresters (Turbo also) $4488 off MSRP and a $1000 rebate for a total of $5488 off MSRP. On a 2004 Outback LL Bean 3.0 After rebates for $23988 they must be moving 2004 models out the door.
  • ateixeiraateixeira Member Posts: 72,587
    Our family has bought 4 cars there. There is a processing fee of $99 and that's it, you pay tax and tags of course but no surprises. The fee is even advertised on the web site up front.

    Of course that's why we've been repeat customers there.

    2004s are a bargain now, but 2005s have significant improvements, so it's a tough choice to make.

    -juice
  • lee_wlee_w Member Posts: 239
    Bought 4 where? what dealership? Thanks
  • ateixeiraateixeira Member Posts: 72,587
    Fitzmall.com.

    -juice
  • lee_wlee_w Member Posts: 239
    Thanks, that is helpful information
  • alyosha73alyosha73 Member Posts: 35
    Yep, just as it states on the website, the only fee is the 99$ documentation fee, the prices were lowered more from the price which I locked in, but there is no special financing from Subaru at the moment, my deal is still better by about 600$ at 1.9% versus 4.99% current financing. One can get their own financing - capital one offeres 4.6% and Penfed about 3.6%, I think. As for hidden fees, their invoice stated price is about $200 more than the invoice on edmunds.com and includes Baltimore area advertising fee.
  • ohtomaohtoma Member Posts: 28
    They sound straight-up just talking over the phone, it's just that I'm used to treating the dealer as the enemy. Apparently they discount the cars every 2 weeks, so I'll keep an eye on them.
  • ateixeiraateixeira Member Posts: 72,587
    That's how I used to be, now my sales man is someone I consider a friend. He'll look things up for me, fill me in on future product info, call me when a certain model arrives so we can test drive, etc.

    I've sent him a couple of referrals so it's paid off for both of us, literally.

    -juice
  • mfletouvamfletouva Member Posts: 166
    Nothing wrong with Fitzmall, but I've been able to use their prices as a starting point and been able to beat them pretty easily with two cars now. I purchased a Forester X Auto for around $600 less than their best price, and my fiance just purchased a 2004 Chevrolet Malibu Maxx for a full $1000 (!!!) less than the best offer from Fitzgerald.

    I'm not bashing them, I'm just saying don't assume you are getting the best deal because they post their 'real' prices on the internet. I had a decent experience up there, but they weren't particulary knowledgeable about what they were selling. If you use their price as a general guide, you should do well.
  • ateixeiraateixeira Member Posts: 72,587
    No-haggle won't necessarily be the rock-bottom price. It can't be. Other cars dealers go up and down, you might pay more or less, average is probably the same though.

    The thing about the no-haggle deal is the consistency, you pay the same as anyone else. Some people just aren't in to the negotiating and dickering and would be better off.

    Also, a bigger benefit IMO, is that there are no games. You set a price then they add a processing fee after the fact. Then of course they'll do you the huge favor of splitting the difference...

    There are pros and cons.

    -juice
  • p0926p0926 Member Posts: 4,423
    The point about the sales staff not being particularly knowledgeable is valid though. Any place that has "mall" in its name isn't likely to be strong in the product knowledge dept. You can't really blame them either. Fitz carries what, a half dozen different makes? That'd be hard for all but the most dedicated sales person to keep up with. Of course that's why we've got wonderful resources like Edmunds. By the time I go to the dealership, I know what vehicle I'm interested in, what options I want and how much I'm willing to pay. All that remains is the test drive.

    -Frank
  • ateixeiraateixeira Member Posts: 72,587
    In their defense, my sales guy only sells Subarus. If you want an Isuzu, he refers you to someone else. Hyundai or Dodge, same thing. He only sells Subies, though.

    That location has 4 brands, but Fitz has dozens of them.

    I'm sure their knowledge varies individually. I probably know more than him but then to me it's a hobby (an infatuation really).

    They are low pressure and he's paid based on satisfaction scores, not quotas or sales price. So the whole experience is pleasant and surprise-free.

    -juice
  • alyosha73alyosha73 Member Posts: 35
    Well, I'll be suspicious of that statement, I suppose it is possible that you got a good deal elsewhere, but for all practical purposes you experience is probably very rare. From my experience, the dealer negotiates only within their margin. Once he reaches his minimum profit, he has to let you walk out, but cant go any lower. That price is a summ of price paid to manufacturer, overhead, and his commission. The fact is that fitzmall has very low overhead, and is willing to keep their sales high by sharing their incentives. So in fact if you were able to get lower price on your car than from Fitzmal, you either got raped on trade-in, financing, extended warranty, processing fees, advertizing fees, delaer installed options, dealer prep fee, etching, gap, debt cancellation, or you are comparing the price of the wrong model/options. Dont mean this as an offense, just experience from my car shopping.
  • ateixeiraateixeira Member Posts: 72,587
    Not necessarily, a dealer might break even or even lose a tiny bit on one car just to meet a sales quota or internal goal. Won't happen often, though.

    -juice
  • edunnettedunnett Member Posts: 553
    My dealer recently offered us a NEW 2003 Baja for $19,999 - it MSRP'd for $25K and change. There were no incentives that I could find via edmunds or consumer reports. The dealer holdback was LONG since spent since it sat on the lot for a full year! My guess is they accepted that they were going to take a big loss on getting rid of that car, but it didn't sell at any higher prices - what were they to do?
  • alyosha73alyosha73 Member Posts: 35
    not a very hot car to start with. I researched those at first, but after one test drive realized that I didnt like it - comfort, space, back seats, handling. However back to my thesis. The car must have been on the lot for more than a year, possibly 2 years ( you have to request an invoice to see the delivery date). At some point Subaru issued additional incentive - dealer cash- you wont be able to find it anywhere, but this is the only reason prices can go lower than invoice minus holdback minus rebate. Granted the final price is low, personally, I noticed with Bajas, that they didnt discount it low enough to justify buying 2003 car in 2005 model year. As a matter of fact as far as march this year I saw those on ebay from texas dealer, for almost the price it would cost to get 2004. They were just waiting and fishing for an uninformed buyer. Also, verify real invoice price, until you see with your own eyes, how much under invoice, dont trust any of the MSRP talk, MSRP could have been quoted of the 2004 car, which was a little higher than for the 2003, I am just guessing, of cause, just be on lookout for dirty tricks.
  • edunnettedunnett Member Posts: 553
    Yeah, those poor Bajas/Brats... interesting idea, thought maybe their time had finally come... Guess not. Even Consumer Reports bashed them saying the predicted reliability was below average: "uncharacteristic for a Subaru".
  • mfletouvamfletouva Member Posts: 166
    No, actually on my Malibu I paid zero doc fees, had no trade in and financed through my own credit union!

    My parents did finance their Subie with the dealer, but it was a 2.9/60 month, I don't think that qualifies as being raped. No extended warranty, no trade.

    And on both these transactions, we also bought from people that were not paid on commissions, via the internet. In fact on the Malibu, I simply got an email that was the right price, made a phone call and that was that.

    I bought from one of the oldest GM dealers in the nation, but from a guy who know my car even better than I did, which was shocking to me since I spent many hours researching it and drove a bunch of them.

    I'm not saying my experience is typical, but frankly with traditional dealers beefing up their internet sales its getting more and more common. Many traditional dealers employ someone who is paid a flat fee to deal with their internet customers.

    Again, Fitz is fine, but they simply aren't the cheapest. I agree that there is a limit to how low a dealer can go, but Fitz does not go lower than anyone else, and in some cases higher. I mean, how do you explain Fitz pricing a car at $300 over invoice when I can buy the same car on the same day for $700 under? And at the same time, Fitz is saying that's their lowest price. Ok, that's fine, but that wasn't the lowest price from somebody else.

    Also, why is their overhead lower than anyone elses? In fact, I see ads for them, big money tv and radio, as much as I do the others and sometimes even more. The guy I bought my car from told him that they're easy to beat, I believe him. His question was, if they say they are giving your their lowest price, but they change it every couple 2 weeks, how are they actually giving you their lowest price?

    Look I'm sure Fitz is a fine place, honest, trustworthy, and hassle-free, which is very important to some people. But if your goal is to buy a car for the best price, I don't think that's your best bet most of the time. I'm not telling people not to buy there, I'm just saying that from the sounds of it on here people shop there and nowhere else and just assume they've gotten the best price.
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