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Comments
I just did a real quick scan of the 'fuel' section of the factory manuals, and didn't even see a fuel filter. I'm guessing it's either internal to the pump (in the tank), or perhaps it's down under the vehicle just in front of the tank on the frame area.
If your factory manual did not show it , may be that explains why toyota maintenance schedule did not include it (which I tought very odd ).
One less thing to deal with.
Thanks again
Here is the problem - they have to pull the engine in order to replace the water pump which is 16 hours labor. The total cost is $2,000.
Anyone else have this experience?
What a terrible design! This is my first and last Toyota. Beware!
Do you have an "extended Toyota Warranty on this vehicle? ---- Did you purchase this vehicle new? ---- Has this vehicle been sitting in "storage" for any great length of time, without the engine running periodically? ---- I have a 2007 Toyota XLE V6 Camry with 80,000 miles, and it still has the original water pump! --- I drive this vehicle at least three times a week along with my other vehicle. ---- My extended warranty runs until January 2013. ---- I am going to have the dealer drain and refill the cooling system with new Toyota Coolant! ---- I am planning to keep this vehicle past the extended warranty. ----- The reason being, that I have not found a new vehicle that I would like to own! ----- So I guess if my water pump starts to leak at 100,000 miles, I will have to pay the $2,000.00 for the repair! ---- But it is still "cheaper" than purchasing a "new car!" ------- If I purchased a new Camry, I would have to come up with at least $20,000.00 plus my trade! ----- At $2000.00 for each water pump, I could have ten water pumps installed by the dealer to spend $20,000.00! ---- With your low mileage, you have an "issue" with Toyota. --- Do you service your Camry at the dealership? ---- Do you have a "professional working relationship" with the service manager? ----- Maybe they can work with YOU and TOYOTA to split the bill!
Best regards. ------ Dwayne :confuse:
Thanks for your response. I work in NYC, so I use public transportation every day, so my car has low mileage. I did not purchase the extended warranty as I felt that Toyota had a high quality product and that I was already paying a premium for a Camry over a Ford product. I was planning on keeping this vehicle a long time - a new car is very expensive and I can't justify the purchase given my current driving habits. However, I am concerned that if I keep the vehicle and the water pump goes AGAIN and it's another $2k it's just too expensive to keep this car. I am also concerned about what other repairs might require the engine to be pulled. So far, I can't get an answer to that question so I feel uneasy about the risk.
I have a good relationship with my local Toyota dealer. I go to the dealer for all servicing and I service the car on a regular basis. I was able to negotiate the charge down from $2400+ to $2000; I was going to cancel the detailing I had originally scheduled but they gave that to me at no charge because of the situation. I feel that the service department tried to work with me and the car design is not their fault.
I called Toyota customer service and they did not want to help me as the car is out of warranty. Their response was very terse, and lacked any concern at all. I am extremely disappointed with Toyota's attitude. When I explained the issue and that the car only had 39K miles, the question was: what do you want from Toyota? I replied: some financial assistance with part of the repair expense. Toyota's reply: that's not going to happen you are out of warranty. This is not a design defect, that's just how the car is designed.
I want to warn other consumers, especially those considering a Toyota purchase. I am hoping that others do not have the same experience I have - times are tough right now. Fortunately, I do have the money to cover the repair but what about some other family who has hit hard times in the recession and can't afford a $2K repair bill for a water pump?
I am going to contact Consumer Reports Magazine to see if they are aware of this issue and if they can warn their readers.
I hope you do not have this issue with your Camry. Good luck!
Best regards,
Belinda
Thank you for writing back! ----- Kindly be advised that any vehicle will suffer maintenance issues at an accelerated rate when it is not run on a regular basis. This is especially true with both the cooling system, and the lubrication system. I make it a point to change my engine oil and filter every 2,500 miles, not at 5,000 miles as recommended by Toyota, and I drive my 2007 V6 Camry weekly. ---- The water pump seal and bearing can be destroyed by the engine not running and the coolant not circulating. The same is true for the cooling system "rubber hoses!" If you do not use your vehicle for a period of time, it might be a good idea to start the engine and let it run until it comes up to operating temperature. A better idea would be to take it out for a short ride after the engine warms up. ------- If you purchase a new vehicle, always put a "top of the line manufacturer's extended warranty" for both the maximum number of years and the maximum mileage! I have always broke even with the cost of these warranties! They are worth the investment!
Best regards! -------- Dwayne :shades:
So Consumer Reports already put the word out. Funny how all the people who hate Consumer Reports and say they are biased, wrong, etc. But time and time again, Consumer Reports shows that it is a very good source of info. The other frequent problems with the 2007 was the interior dash rattle, and the hesitation on acceleration. Both of these were easily fixed with TSBs that came out, but notice that Consumer Reports shows these as problems.
Toyota has a different part number for the replacement water pumps, so that means they made a change to it, so your new one should be fine.
This is an easy, quick, and cheap repair on a 4 cylinder, but ANY make V6 in a sedan this size has higher costs to replace something like a water pump, just because the size of the engine vs. the car makes it more difficult to work on.
Sorry to hear about your situation. Probably the only way you could have done better is to take to an independant shop, where the labor rate would be much lower. The pump is cheap, under $80, but it is the labor on the v6 that is $$.
I have been doing some research on the "net" about this issue. ----- Some sites say that the water pump on a V6 Toyota Camry can be replaced without pulling the engine out of the vehicle! ------ Some say it is about a 3 to 4 hour job!
Best regards.
Dwayne ---- :shades:
Kindly be advised that I had my 2007 XLE V6 Camry serviced at the Toyota Dealership today. ----- I asked the Service Writer if the water pump could be replaced without pulling the engine from the vehicle? ---- He responded "YES!" --- He also said that it would be a "tedious task," and that is why some dealers choose to "pull the engine!" ----- Go to another Toyota Dealer for the repair!
Best regards! ---------- Dwayne :shades:
That being said, water pump's have a "weep" opening such that any coolant that does get past the bearing seal will simply drain away. So it is not at all unusual to see evidence, dried coolant "fines", on and around the water pump "nose".
What you should do is top off the coolant reservoir and then carefully watch the coolant level for long enough to determine if the leak rate justifies the work.
If you could send me links to a few of the sites that you found, I would really appreciate it.
Thanks,
Belinda
When I was researching the subject I was all over the "net," and I did not record the individual sites.
SUGGESTION: ---- Call another Toyota service department, and ask if the pump can be replaced without pulling the engine? ----- You live in NYC. ---- There is a Toyota Dealer right over the "George Washington Bridge." ---- It is Parkway Toyota (201-944-3300) ----- {50 Sylvan Avenue, Englewood Cliffs, N.J. 07632) ---- See if they can complete this job without pulling the engine! ----- They also have rental vehicles for your convenience!
Best regards! ----------- Dwayne :shades:
Also, if coolant is coming out of the weep hole it means the interanl seal has failed. It will only get worse and the water pump should be replaced.
I'm willing to bet that engine doesn't have to be pulled to change a water pump!
The waterpump can definately be done without pulling the engine. The base labor is only four hours by Mitchell On Demand. It is a bit of a PITA but having personally done at least a dozen of the over the last few years easy enough to say there are worse ones out there to have to do.
I have found other discussion in forums about several people having the issue, but no one seems to be able to determine what is causing it. I planned to keep the car for a couple more years, but now I am thinking of dumping it if I can't figure it out.
Any ideas how to narrow down the cause and/or the cost of potential fixes?
Thank you.
When the car is on, you can press and hold the recirculate buttom for 5 seconds to get the recirculate to stay on for as long as you like until you shut the car off, or turn the vent controls to one of the defrost modes.
I plan to go back in soon to have them check the oil. It is already down about 1/2 quarter after 600 miles.
But, I am also close to just trading it soon because of all the good financing deals out there. And, it will not be a Toyota.
There is a Technical Service Bulletin on this issue, T-SB-0094-11. 2AZ-FE Engine Oil Consumption issue. Toyota told me this was an issue, but my engine was out of warranty.. They told me that they would split the total repair cost with me 50/50. That the most I would pay is $2000. This is for a known issue. I didn't know what to do, but they told me that this repair would be under warranty for 12 months and if I had any issues then they would fix it. They would stand by the repair and they were certain this would fix the oil problem. So I had the car fixed and picked it up Dec. 21, 2012. It ended up costing me $1424.00, and I was told that I could go back to having my oil changed every 5000 miles. I was a little nervous about that so after 1000 miles I took it back and was told that they had to top it off. I said how much was it topped off and she couldn't tell me, but said my car was fine. So after 4000 miles, I decided to look myself to make sure the oil was ok, and when I checked it, the car was 2 quarts down. I was very upset so I went back to Toyota that day, and they filled up the car with oil and (locked it down) again. I told them I wanted the car fixed as it has a 12 month warranty. They told me it was out of their hands and I have to come back in 1200 miles again so they could check it. Now after 1000 miles it's already down 1/2 a quart, so I can see now that after 4000 miles it would be back down 2 quarts again. They told me they would call Toyota and get back to me, that was yesterday, June 12, 2013. They called me back, I was told by two people there including the supervisor, that the Toyota dealership will not be doing anything else to help me out. They told me it was normal now, with the new cars these days, they burn more oil then the old cars do, her words were the new cars run hotter??? I have never heard of a car burning 2 quarts of oil in 4000 miles to be normal. They gave me the direct line for Toyota, I called them today and they are not interested in helping me. Now what can I do??? Besides checking my oil every 1000 miles. I will never buy another Toyota anything.
I was able to find the PDF version of the TSB, for others experiencing the problem:
http://www.rav4world.com/tsb/2011/T-SB-0094-11.pdf
It's ridiculous to think that it's normal for modern engines to burn so much oil, and if it is, then why aren't all engines doing this?