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Jeep Grand Cherokee SRT-8

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    asappcoryasappcory Member Posts: 9
    This jeep has been in the shop for 5 weeks and the dealer tells the rental agency(not me)that they aren't paying for the rental. My warrantee was supposed to cover rentals for the time my vehicle was in the shop. Chyrsler refuses to help stating: that my file has been moved to the SRT division and that it is no longer their issue. I thought about buying an M6 but, this situation now has me afraid to buy any specialty(SRT/M series)car
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    blkhemiblkhemi Member Posts: 1,717
    I'm sorry to hear about this painful ordeal you must be going through.

    For those of us who "own" SRT's, any variant, can tell you that most problems are isolated.

    Example, I've been away for quite sometime overseas. When I returned from 4 months over travel, went out on this past Wednesday to start the SRT. It started, but quickly died out, and this happened over the course of five times. I went out the next morning to attempt, and sure enough, it did once more. So an old trick of years ago on Chrysler vehicles came to mind and I unhooked the negative end of the battery terminal to give the computer time to regenerate itself. After about 3hrs, I hooked it back up and it fired up like a gem. And I thought Eureka. But that was short lived as I went back to get into the car, every single warning light was on. My in-cluster trip computer was fried, and the locks and windows weren't working.

    So I thought while I got it started, I need to get it over to the dealer. Well, when I got there, the Service Manager says this happens "regularly". I thought hmm, yeah that's very comforting. Well after a whole day in the shop, they called to tell me that the ECM is fried and that it's on back order for 3 weeks. So now, I don't have my Jeep and I find it very hard to understand that since the car wasn't driven in months, that made it have a brain melt down. So in talks in DCX, which as you know, doesn't go very far.

    Hopefully this will be the end of it all as the truck has been very durable up until this point. We'll have to see.

    BTW: Since when has SRT been a separte company away from DCX? How does Chrysler tell you they've stop paying for the rental because they've turned it over to SRT? That's baloney if I've never heard it, ok maybe from some on this thread, but that's just the company basically pushing you away.

    I hope all goes well for you and keep us posted. Also, don't be afraid to buy any SRT, AMG, M type cars as I've owned(own) many of them without any problems. But they all have their share of differances and qualities, for good and for worse...
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    kec8kec8 Member Posts: 141
    Hey blkhemi,

    That posting is truly UNBELIEVABLE. And trust me when I say UNBELIEVABLE I mean UNBELIEVABLE.
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    blkhemiblkhemi Member Posts: 1,717
    Hi kec8, It's been a while. Well I'm back!!

    I find it truly unbelieveable, I mean really unbelieveable, that a forum memeber can still carry out bashing parties this long. Truly amazing...
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    asappcoryasappcory Member Posts: 9
    The whole SRT/DCX business allegedly had to do with my pending lemon law case. Supposedly, Chrysler has given my whole file over to SRT and washed their hands of the whole thing. However, I did find it interesting that they refused to transfer or give me the number/ext. to the SRT "specialist" handling my case. That said, I am sorry to hear of your troubles and wish you the best dealing with those people. Just out of curiosity do you have the extended warrantee and if so were you planning on taking advantage of your rental privledges?
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    asappcoryasappcory Member Posts: 9
    I would much rather share nothing but positive experiences. But, I was forced to drive my jeep with this problem for several months before it spent 75(total)days in the shop. I like everyone else here loved my jeep for the first two months before I kept being told the slight grinding(that escalated)I was hearing was normal. Believe me I hate hearing from my old man about how I should have never bought a car in it's first year of production.
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    kec8kec8 Member Posts: 141
    asappcory,

    Don't buy all of the stories that you read here from one particular poster. They are fiction. He doesn't have an SRT8 and makes this stuff up. Unfortunately, it just gives bad information to the rest of us. It's pretty weird...and very sad.
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    tidestertidester Member Posts: 10,059
    Can we all just continue this discussion without the personal insults and barbs? The topic is the vehicles and not the people.

    tidester, host
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    htronhtron Member Posts: 74
    Hey, blkhemi, have you had a chance to get a picture of that rear-end spoiler? I'd really like to see how that looks, so I can see about getting one for mine.

    Thanks!
    Ron
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    kec8kec8 Member Posts: 141
    Tidester,

    Those of us that post regularly on this forum rely on it for accurate information, therefore it is incumbent upon all posters to simply be honest. Unfortunately, there is one poster that we have caught making things up on more than one occasion over the past 8 months and newer forum members don't know about that person.

    If that person wants to provide opinions and mark them as such, that's great and is one of the things these forums and the internet is for. However when there are obviously made up stories of how their vehicle self-destructed and that they were told by the dealer that "this happens regularly", you (Edmonds) has a problem. If I were you, I might consider that you might even be opening yourself up to legal issues with DCX when you allow someone to post stories like this as fact on your website.

    Let's be clear. I have not attacked anyone. I have, however tried to warn unsuspecting people on this forum that there is untrue information being posted and to be careful. If I was going to attack this person, I would have gone to the other Edmonds forums that this person posts on and start warning those people that they are being fed a lot of bad information (and believe me I've seen some of his other postings).

    This particular forum has provided those of us with Jeep Grand Cherokee SRT8's some valueable information over the past 8-10 months and I would like to see it kept that way. Bad information like telling us that he was told by the dealer that the vehicle electronics frying is a "regular" occurance can cause the rest of us and DCX problems.

    It's just like the black aftermarket wheels that he said that he had on the vehicle six months ago. Those of us that have tried to find aftermarket wheels for that vehicle know darn well that there aren't any made that fit it. It's also like the fog lights he told someone else that he had put on his vehicle. They kept coming back and saying that they couldn't find such a thing. It's as simple as the interior color option that he said that he had on his vehicle. There isn't such an option. And then there's the MOPAR spoiler that he said he installed on his vehicle.

    If you have a better way to warn people about this person, then please let me know...and as I told you six months ago, if this person can prove me wrong, I will apologize.
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    asappcoryasappcory Member Posts: 9
    Thanks kec8

    I couldn't possibly have made all this foolishness up. BTW my court date is set for May 10. On another note, how much everyone is paying for oil changes.
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    blkhemiblkhemi Member Posts: 1,717
    Let's see if we can quell this nonsense.

    If a particular poster(s)doesn't like the way another is participating on this thread, then he or she should keep brash and insensitive comments to themselves. This is not the place to disprove someone or to carry a baseless claim out.

    After all, we are all adults(hopefully) and should act so accordingly.

    Asappcory, I'm very sorry that you misinterpreted what I meant in the body of my post. You were plainly blinded by blasphemy. I was merely trying to explain that I feel your pain when dealing with DCX. Please forgive me and keep me updated on your battle with Chrysler.

    As for me, I picked my car up on yesterday. All is well. Hopefully this will not damp my OWNERSHIP experience, as next time, I just may have to lease...
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    hemisphericalhemispherical Member Posts: 4
    Picked up a 2007 Jeep Grand Cherokee SRT8 in Red Rock Crystal yesterday. I read every posting before I purchased and wanted to thank everyone for sharing their experiences, answer a few questions and provide useful links. Dealer invoice pricing to boot... Just the facts today, subjective comments to follow in a later post.

    COMMENTS ON PRIOR POSTS

    Someone looking for Dealer Invoice may want to check out this dealership. They have 9 SRT8’s in stock and want to move inventory. They offered a silver up at invoice. Black is likely to go higher.

    Bay Ridge Chrysler Jeep Dodge
    6502 5th Avenue
    Brooklyn, NY, 11220
    (888) 573-9435

    Per the user manual (see link below to download it yourself free prior to purchase), the vehicle comes without a jack and spare due to run flat tires. See page 258.

    My dealer suggested 1,500 miles for break-in but did state that the 6.1 engine is put on a dyno and broke-in prior to installation on the car. Per the user manual (see page 64 and section posted here), a long break-in period is not required for the engine in your new vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While cruising, brief full-throttle acceleration, within the limits of local traffic laws, contributes to a good break-in. Wide-open throttle acceleration in low gear can be detrimental and should be avoided.

    The manufacturer recommends the use of a full synthetic engine oil, such as Mobil 1 SAE 0W-40 or equivalent. See page 307.

    Per the manual, you should change the oil every 6,000 miles or 6 months UNLESS any of the following apply to you. This definition is so broad changing every 3,000 makes sense. See page 306.
    - Day or night temperatures are below 32°F (0°C)
    - Stop and go driving
    - Extensive engine idling
    - Driving in dusty conditions
    - Short trips of less than 10 miles (16 km)
    - More than 50% of your driving is at sustained high speeds during hot weather, above 90°F (32°C)
    - Trailer towing

    UConnect is Chrsler's Blue Tooth cell phone integration. The manual say to go to www.jeep.com/uconnect but that does not work. Go to http://www.jeep.com/crossbrand/uconnect/jeep/interface.html and you can look up which phones are supported.

    I opted to avoid the DVD Entertainment System due to center ceiling mount location and use of rear seat space. This unit will block your rear view. Dealer will install Advent (I think this is the brand) dual headrest system. While this cost $2,299 you can get it for $1,899. This is still $699 over the factory installed model but takes up zero space and let's one movie be show on both units or two independent movies run at the same time. Wireless headsets included.

    Standard pricing (NY/NJ/CT area) for extended warranty is $2,499 with 0 deductible for 6 years and 70,000 miles. This was discounted to $1,849 and roadside was included for the entire term. I also picked up the tire/wheel damage replacement given the low profile tires for $480 discounted for the full 6 years and 70,000 miles. Unless I am missing something, forget GAP there is a full vehicle replacement warranty, which provides full vehicle purchase price replacement at theft for 5 years or 50,000 miles for $380 discounted.

    TireRack.com and DiscountTireDirect.com show no winter tires available for the 20" staggered factory wheels. Tire Rack does offer 19" wheel/tire combinations.

    No one has commented but you can get out of manual shift mode to fully automatic by holding the stick to the right for 1 second.

    USEFUL LINKS

    Owner's Manual (then select 2007/SRT8)
    http://www.jeep.com/owners/manuals.html

    Complete Brochure
    http://www.jeep.com/pdf/grand_cherokee/complete.pdf

    Maintenance Schedule (No separate one for SRT8)
    http://www.jeep.com/owners/maintenance.html

    Accessories
    http://www.mopar.com/m_acc_cat.jsp?color=PX8&dummy5=1166957024316

    UConnect
    http://www.jeep.com/crossbrand/uconnect/jeep/interface.html
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    htronhtron Member Posts: 74
    hey BLKHEMI, congrats on getting your car back...any chance you can get a pic of that rear spoiler up?

    Thanks!
    Ron
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    hemisphericalhemispherical Member Posts: 4
    Breaking in the SRT8 and on a 50 mile trip got 17.2 miles/gal. avg. at 60 MPH. On the return got 17.5 miles/gal. at 55 MPH. Very hard to behave during break-in...
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    blkhemiblkhemi Member Posts: 1,717
    Warn as you may, just remember this is not the place to air dirty laundry. Pity party elsewhere.

    BTW: You may want to re-read TIDESTER's post 798: "We're here for the cars and not the people". If what you're trying to do is to get me to stop posting here, well it's not working and I may suggest you stop it because there are many pre-teens that act with more maturity...

    Now can we please get back to talking about the SRT that most of us owners are here for....
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    hemisphericalhemispherical Member Posts: 4
    The navigation system on 2007 Jeeps (probably the same for Chrysler and Dodge) is terrible. For example, the Chrysler product forces you to select a state in advance. Also, I typed in an address in mid-town Manhattan, i.e. Park Avenue, and the system gives you Park, Park Ave & Park Avenue. The last two are incorrect, so Park it is. Then after typing in the number for the first option, the system correctly identifies the address as Park Avenue, New York, NY but when directions post, the system takes you to some location in Staten Island, NY.

    I also tried a local route to see how the system handled local streets. The system suggested I take a right fork which was a one way/do not enter from my currect position.

    To make matters worse, using the default settings of quickest route had me going past the target street and going 2-1/2 miles out of my way around the block.

    The 5th Generation Lexus navigation system is far superior and leaves me very disapointed with the Chrysler navigation system. But then again stepping on the gas makes me forget about these shortcomings, for now anyway...
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    kec8kec8 Member Posts: 141
    Please do keep posting. I'm on vacation and forgot my novel to read and I love good fiction... By the way, when you have a chance could you post the photos of your SRT8 with the black wheels and spoiler? There are a number of us that would love to see it as it sounds really great!
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    blkhemiblkhemi Member Posts: 1,717
    I'm more of the realistic reader. My favorite is the "Great Whimperer".
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    blkhemiblkhemi Member Posts: 1,717
    The 2006 Nav system is just as bad. When I asked why to a DCX rep, they state that "ultra dense" areas such as New York with a gatrillion streets confuses the system and thus complicates it's directional output.

    Basically, it's not as intuitive as the Lexus, Acura, or Audi/VW units.
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    kec8kec8 Member Posts: 141
    Oh don't be so hard on yourself. But can you post the photos of your SRT8 with the black wheels and spoiler? We'd all love to see it!
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    htronhtron Member Posts: 74
    Yeah, I've been anxiously awaiting a chance to see that spoiler, especially...and I forgot about the black wheels, any chance you can post some pics?
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    megasrt8megasrt8 Member Posts: 37
    I've had GC since March of last year, and thankfully I haven't had any problems. I love the truck. And since I AM an owner, here is a pic of mine:
    image
    My oil changes are included in my finance payments. They're about $8 a month which I thought was a bargan!

    htron, don't be fooled. Trust me, you're never going to get a pic of his spoiler or rims. I'm with kec8
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    kec8kec8 Member Posts: 141
    I got mine in March also. Your SRT looks identical to mine....and it must look just like blkhemi's too...except for the spoiler and black wheels of course. By the way, htron knows the deal. He and I have met, as we both attended the SRT Track Experience at MIS the same day. Glad to hear you've seen what's been going on here.

    Your oil changes at about $8 per month are a great bargain, as one change runs about $85. If you have more than one oil change per year (which I'm going to assume that you will) you will be far ahead. Is there any limitation on the number of oil changes you get for that? How many miles do they have you go between covered oil changes?

    Has anyone had any issues with the Driver Memory Buttons saying "Memory Disabled" 90% of the time whether you're in park or in gear? How about issues with the radio station part of the memory not remaining in the memory?
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    megasrt8megasrt8 Member Posts: 37
    For the oil changes, I have to follow the 3000/3 month side of the maintanence book - no more frequent. So I saw the 8 x 3 = $24 for each change and jumped on it. The dealer just wants the business outside of oil changes.

    The SRT experience was awesome! I'm in So Fla. and went to the Homestead speedway. They had a 300 with the mopar exhaust and intake doing on the lap event, and it sounded so mean. I have the DUB intake and it made a pretty big sound difference, but I don't know about HP increase - maybe 5hp more. The exhaust is next!

    No issues that you've mentioned, but the windows do bizaar things when I do auto-up on both sides.
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    kec8kec8 Member Posts: 141
    You got a deal on the oil changes.">

    By the way, how were you able to post that photo in the body of your text?
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    tidestertidester Member Posts: 10,059
    By the way, how were you able to post that photo in the body of your text?

    First the pics have to be "hosted" somewhere. Then to show them use these tags: <img src="http address of the hosted picture"> in the body of your message.

    tidester, host
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    megasrt8megasrt8 Member Posts: 37
    Yeah, I have a webpage dedicated to my truck, and just post the URL where the pic is located.
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    steverstever Guest Posts: 52,454
    Another good place to park your car photos is on your image page.
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    hemisgohemisgo Member Posts: 7
    Hi fellow SRT-8 owners,
    Have had mine since July, great fun! Had Daytime driving lites turned on at dealer, same as a Canadian car, CAN NOT be reversed back to US mode. It seems to also made a difference in shifting (for the better). Also had a rear window air deflector installed by JEEP, kit was about $95 and dealer installation was about $50. It sure keeps the rear window free of road spray when raining.
    The SRT Track Experience was a blast at Lime Rock last Nov. everyone should, no, must take advantage of this, it's free. Haven't seen any on L.I. yet, maybe because I live on the North Fork. Mullen Mtrs. has been very accommodating in their service.
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    megasrt8megasrt8 Member Posts: 37
    I very rarely see them on the road either, but that's normal - they're pretty exclusive. Is yours an '07? Mine's an '06 and I have the option to toggle the Daytime running light on/off.

    BTW, you may have just convinced me to get the spoiler. The rear window spray is terrible, and usually keeps me from taking her out when it rains - or even turning around and finding a different route when I come accross a sprinkler wet road if just washed.
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    kec8kec8 Member Posts: 141
    I think I missed something here. How does turning on the DRL's make a difference in shifting?
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    megasrt8megasrt8 Member Posts: 37
    The only thing I could think of is maybe the alternator takes some extra juice for it?
    I don't know...it didn't make much sence to me either.
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    hemisgohemisgo Member Posts: 7
    Inorder to have the DRL's on, the computer is switched to Canadian spec's. Their spec's seem to have a different effect on shifting. It seems more aggressive, maybe it's just my feeling.
    Mine is a black 2006, probably one of the last ones made.
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    tufgcsrt8tufgcsrt8 Member Posts: 16
    I&#146;ve become disabled as of November 10, 2006 and although it breaks my heart :cry: I must sell my 2006 SRT8. Where&#146;s the best place to advertise a brand new vehicle (715 miles on Odometer)?
    John
    Burbank
    &#147;TUFSRT8&#148;
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    steverstever Guest Posts: 52,454
    Edmunds has a link for selling your car on the front page. eBay Motors is another option or there may be a CarMax in your area. And some people have good luck on Craigslist.com. You may want to post some pics of it on your CarSpace page too. Good luck John!
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    resumespeedresumespeed Member Posts: 52
    Who told you that turning on the DRL feature is "permanent"? They are mistaken as the feature can certainly be reversed.
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    hemisgohemisgo Member Posts: 7
    How do you switch your DRL's on/off? I talked to my dealer mechanic and he only knew how to do it through the on-board computer. I would appreciate the imfo.
    BTW I also only get a 1000mi/qt of oil. Had my 1st oil & filter chg--$108, OUCH !!!
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    podedwardspodedwards Member Posts: 35
    Trying to understand this post. Are you saying that your Hemi Grand Cherokee uses a quart of oil every 1,000 miles and that an oil/filter change cost you $108.00?

    My 2006 Hemi Grand Cherokee has about 20,000 and has never used even a 1/4 quart total the whole 20,000 miles. I use Mobil One 5W20 every three thousand miles. I buy the oil 7 quarts @$6 or $42 total and take it to the Jeep dealer. They (Mac Grubbs Jeep) changed oil and filter for $12.95 for a total cost per oil change of about $56 per oil change.

    DRL's do require a computer code to change them. If they are not switched on and you want DRL-just switch on your fog lights which will work just as well and the bulb will be less expensive and easier to replace.

    Using the hall/tow mode (dash board switch) does eliminate D or over drive and the shifting pattern (rpm) is more "aggressive" and is excellent for mountain driving.
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    cateyecateye Member Posts: 1
    what brand os rear window deflector did you install?
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    hemisgohemisgo Member Posts: 7
    I ordered the Jeep/Mopar deflector. Had it installed by the dealer, you need to drill the roof & install special inserts,(included in kit). The labor was around $47. My SRT is black, so the black (Lexan) deflector fits perfectly, & works great in the rain.
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    nebrheminebrhemi Member Posts: 1
    I know some of you feel very strongly that you shouldnt tow with the SRT-8... You are entitled to your opinion. But why should I buy less of a vehicle just to tow my jetski trailer ten times? I dont want to "settle" for an Overland just so I can tow ten times a year. I WANT an SRT-8.

    I pre-ordered the first Durango with the Hemi. I think I got the first one in Omaha...and there had been such a media blitz surrounding the whole "That Thing Got a Hemi?" It was crazy...people would yell that catch phrase at me at red lights and driving by. But, alas, I dont love my Durango. I want the JGC SRT-8.

    Yes, there is a question in here. I have gotten conflicting reports regarding the towing. The dealer we talked to today said, "No towing...will void the warranty" yet I see all over the internet that it is rated for 3500 lbs. Will someone please tell me what the truth is about whether you can actually get a tow package put on an SRT-8 without voiding the warranty? Trailer - 800 lbs / two jetski's - 1400 lbs (max) Total - 2200 lbs max

    I probably wouldve driven one home today...if that question had been answered.....They had the black one that I wanted.

    If I cant get the SRT-8 to tow, then I am just going to keep my Durango. I wouldnt love the Overland knowing I didnt have the fastest or the coolest. Pity my poor husband...he's trying to make me happy :blush: : )
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    hemisphericalhemispherical Member Posts: 4
    Towing will not be a problem. Just keep in mind the dual center exhaust will make for a funky setup/appearance of the tow hitch. The dealer cannot void your warranty as the vehicle is rated for 3,500 lb towing (manual, brochures, etc.)
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    megasrt8megasrt8 Member Posts: 37
    The tow hitch must be properly installed, and so far the SRT/Mopar team has not been able to come out with an acceptable design that passes safety tests. They said they are having problems with the over-heating of the hitch from the exhaust.

    HOWEVER, you can have a class III hitch from Jeep custom installed, but you'll probably have to move the exhaust tips out. If you just move them down (as other owners have done) the hitch will get hot and possibly cause injury or damage to the vehicle itself. That's the complaint I've heard. In that case, Jeep will not be liable.

    But the warrenty WILL cover any damages caused to the engine or transmission (the most important & expensive parts that need coverage) by towing 3500lbs or less if the hitch is properly installed - the truck's GVRW is rated at 3500lbs.
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    htronhtron Member Posts: 74
    Is there any chance you could post a pic or two?

    blkhemi has a rear spoiler, and I've asked him several times to post pics, but he never replies and never posts pics, so I don't know if he can't because he doesn't have a camera or what...
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    htronhtron Member Posts: 74
    Tell your husband he is one lucky man!! Boy, you're the one who wants the srt8, and in black, even! Awesome.

    Anyway, I agree with what Megasrt8 (I think it was him?) said about towing, manual says 3500, you just have to get the right receiver/hitch. Not sure where Mopar stands on this right now.
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    megasrt8megasrt8 Member Posts: 37
    Here are a couple of photos of some hitches on the GC SRT-8

    With the exhaust moved out:
    image
    image

    With a smaller hitch for light trailers and bike rack:
    image
    image

    Some install techniques:
    image
    image

    And one with trailer attached:
    image
    Here's a great site for info on WK/WJ jeep hitch info: http://wkjeeps.com/wk_towing.htm
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    megasrt8megasrt8 Member Posts: 37
    Here are your spoiler pics:
    image
    image
    image

    Sweet, eh?
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    kec8kec8 Member Posts: 141
    Thanks for posting the photos. That really looks nice. I've got a black SRT8 too, so I might do the same. Does it help with issue of the back window being a dirt magnet?
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    megasrt8megasrt8 Member Posts: 37
    That's not my truck, but I've heard it makes a big difference. Those are pics on another website's forum from one of the member's truck.
This discussion has been closed.