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Stories from the Sales Frontlines
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Darn that Tidster, he won't never let me have any fun! :mad:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I'll figure out a way to make it happen.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Its one thing to have the adventure in you, but its another to force that adventure on someone else. Doing a dangerous maneuver especially without the consent and/or knowledge of the passenger is not very bright.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Gee how could we know that? :P
If you don't mind me asking in what state do you sell Nissans (presuming its in a state).
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Good one! The Ruskies have reached Atlanta!
Now the question is will they march to the sea?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I would NEVER do anything like that and if a customer pulled that on me, I would be ticked.
Bad enough some of the "creative" things they do!
Otherwise how will people see the benefit of a technical feature without experiencing it in real life?
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
I had a good laugh with that sentence. I knew what you meant about the "cuddle sack" and I'm pretty sure I know what you mean about a "commerialy zoned area" too.
Are you writing with or without the sauce lately.
Wait till 'richard' gets back.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Oh, I don't know. I certainly take their word on air bags. No demonstration needed, thanks!
On the other hand being in a cuddle sack kind of changes the equation.
Historical Pgh
Don't worry about your first attempt; you got it and that's the important thing. Even if you did get Mrs. kiawah to help.
I think I recognized a few relatives and an old neighbor or two.
Thanks for posting. Pretty informative.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Judgin by yo speech impedimint...you sho he aint byng Louiseeanna swampland? :sick:
How ya doing deskman? I knew I could lure you out in the open... not keeping up with your membership dues? I can loan you a couple bucks. The jip won't gyp you on the interest rates. Now show your true self sucka... the head cheese and his assistant won't mind.
" Good one! The Ruskies have reached Atlanta!
Now the question is will they march to the sea? "
Dosvadanya comrades, I predict Charlie Daniels will kick their [non-permissible content removed]. Grow your own peaches Putin.
"My other motto is "listen and then speak, that's why God gave you two ears and one mouth." This should be the mantra of sales and the newbies who the feel to need to fill the embarassing pause, and impress with their new found wisdom and fill the gap with mindless chatter. I call it ,listen and you shall learn or talk yourself out of a sale. I don't care. Or as one mentor told me long ago, Why build a watch when they just want to know what time it is?
Listening closes far more sales than talking ever does. I'm not of course educating anyone who knows....
Which reminds me of this uh, phrase I've heard.
He was just a hired hand
Workin' on the dreams he planned to try
The days go by
As what? a lot porter?
You obviously misread or didn't understand the "intent" of my post. GP didn't have any problems.
And I'm not doing donuts in a parking lot. That would be dangerous and stupid. It's done at at an empty circle and it's not to "point out a dashboard light" I know what VSC is and does, probably way before you ever did. If you don't like what I do then that's your problem. I tend to drive my point home with customers and that's all that matters.
Seems I've been dealing with a bunch of mental midgets lately.
"I'm not disagreeing with your *intent*. But doing donuts in the parking lot to point out a dashboard light to a potential customer just seems "hokey" to me. (ie: awkwardly unprofessional)"
Define professional:
"fwiw-VSC isn't intended as a means of preventing rollovers, moreso an active safety feature that keeps the driver on his/her intended path. "
People are judged by the way they speak and write. I hope you weren't doing internet sales.
:shades:
That reminds me of my first year in the biz. I was showing a 97 Camry to a family of four. Mom, Dad, brother and sister. The kids must have been 7 and 10 if I recall. As I'm "building the watch" and telling the mom all the wonderful things about ABS, the little girl tugs on my coat and says: "Why are you telling my mom that? She doesn't want to know about it." and I looked at her, smiled and replied. "You know. You're right. Let's ask mom what is really important to her in her new car." and from that day on I did away with the useless 6 point walk around. I quickly learned that 6 point walk around demonstrations are only good at 6 point walk around competitions. By the time you get to point number 2 the customer(s) are already thinking what they are going to have for lunch or dinner whatever the case may be.
:shades:
@!!, when the f.. did you get that?" I asked her. "Oh, about six months ago. I got tired of the Camry but I need something bigger to carry the kids stuff." she tells me. I'm now wondering who the heck sold her the xD. :mad: So she asks me if I'm going to be around late in the evening. "Yep, I'll be at the store till closing. Are you coming by?" I asked. "Yes, I just have to pick up my son, get some dinner and then I'll head over your way." she never showed up.
Just my luck she'll be there today and someone else will sell her a car.
"
What is it with people like that? Do they run their whole lives like that, blowing off appointments with no concern for anyone? I wonder, did she even pick up her son or did she leave him standing somewhere while she had dinner.
Occasionally I'll get a customer like that. They select an item and say "put this aside for me and I'll be right back". If they don't pay for it right then and there I know I'll never see them again and after turning down offers for the item from others I'll end up taking it home with me.
Now I ask for the cash first. Then they give you that "what? don't you trust me?" look.
Sales would be great if it weren't for the customers. :mad:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I agree. That has to be annoying but in your case, remember, it could be what's on your shoes and if that's not it, drive something newer. :P
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2013 LX 570 2016 LS 460
It really is the best way to demonstrate the stability control... The customer actualy gets to feel the VDC or VSC working :shades:
GP
fwiw-VSC isn't intended as a means of preventing rollovers, moreso an active safety feature that keeps the driver on his/her intended path.
I work for Nissan.... OK...
The procedure Mack explained is the same procedure Nissan the Manufacturer tells us (the salesman) how to demonstrate the procedure :surprise:
I find it hard to beilieve Nissan is the only manufacturer suggesting this manuver :confuse:
GP
Jeaporady?
:sick: :sick: :confuse: :sick: :sick:
Writting with out the sauce but have been very busy. So when I tyoe here I am just spitting out what comes to me brain. Sitting on 7 1/2 sold. We only have 9 sales people here and everytime I sit down I have to get up and do something. I have been working bell to bells and days off so I am a little burnt. But the good thing is the bank account is getting heavy and that is that matters to me. I am looking to seel 25 cars this month.
I sure as heck could use a Rich to edit my stories :P
I am just glad everyone understands my Bawstin Accent :shades:
GP
Jeaporady? "
Chickoo--
Cuddle sack (n)--Greenpea's main squeeze. Ex. Mr. Greenpea dove with his cuddle sack onto a cul de sac before entering the drive of his McMansion.
Jeaporady--. Translation: Gee, a parody! Variation: Gee, a party at Mack's place. Chickoo, you bring the cuddle sacks.
Keep 'em coming, Greenpea. You make this forum entertaining!
Gogiboy (interpreter of Greenpea's lingo)
Do you want to know what the funny thing is....
When you do doughnuts ina parking lot you are smoking tires and making squealing noises..... :sick: That would be a bad demonstration.
For those who don't know.....
When you do it with a stabilty control feature.
The benefit is that the car won't do doughnuts... meaning it won't spin the rear end out, it won't leave rubber on the ground, and it won't smoke the tires.
What happens when you do this.... the customer see's and feel's the benefit of stability control.
When you show the customer the benefit of a feature you are actualy doing your job which equeals to value and sales :shades:
"There's some men you just can't reach"
GP
I do my best....LOL
Thanks for what it's worth
GP
That's what I would expect from a rich cheapskate. :P
I'll stick with my 10 year-old Payless shoes and my 24 year-old Ford.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
That's good news.
Writting with out the sauce but have been very busy.
And that's even better news.
Continued success and good luck with both of your efforts.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I never heard of shoes that were worn lasting that long. I did hear of Fords and other makes that lived to this ripe old age but you've gotta be beyond the extended warranty on that beauty. Which raises the question for our sales guys...what is the longest extended warranty offered by any car manufacturer?
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Thanks JM
It is good to have you back from vacation.... Your sarcasm was missed :surprise:
GP
I've been keeping in touch through e-mail, making sure everything is good. Then, yesterday he calls me up asking if he could bring his 2003 Mazda 6 for service because his check engine light was on.
Well, he finds out it's about a $400 repair, then asks me about a new Fusion. Comes back with the wife today, signs up on first pencil (with a nice discount on the new car) and is happy as could be.
Funny thing is, he paid 17K cash (including his $5500 trade). All because he had a $400 repair bill.
Anyway, so many times I read about the crappy things that happen dealing with customers. I had a pretty bad day last Tuesday I posted about in here.
It's kinda nice, though, to have one go the other way for a change.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Well, he finds out it's about a $400 repair, then asks me about a new Fusion.
I’m sure you didn’t mind that this customer wanted a new car because of a $400 repair bill. Obviously he could afford it or he wouldn’t have done it. I have to think he just needed an excuse to buy a new car (may have bought new with a $150 repair bill), so good for you.
I’m with ‘boomchek’ about what you sell. I thought you BMW guys only dealt with BMW’s but it sounds like you work for a group that sells several brands, right?
I hope you don’t think I’m prying into your biz but we gotta know more about you. :confuse:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
" I am just glad everyone understands my Bawstin Accent
GP : Dammit, how many posts have you made with no mention of scrod? Congratulations on the killer month, keep the momentum going. Screw the typo's and post on, going to Rich time out for that last remark.
Don't really eat scrod... Definatley eat Lobster, steamers, Scallops,Sword fish, than haddock... Or any thing fried for that for that matter. Waffle fries, curly fries....
I could go on and on.... Now I am hungry :surprise:
Thanks for the congrats :shades:
And with all respect to everyone here I am not too worried about the typo's... But i do believe my english skills have improved by coming to this forum
GP
Just my luck she'll be there today and someone else will sell her a car. "
This always ticks me off. Flake Flake Flake, You wear your heart on a sleeve hoping for recognition of an honest soul. Sadly she is too damn dumb to recognise it, Mack. Please, please let her go to the newbie. Buy an inappropriate vehicle and become his problem . I know you're desperate for sales right now. In November it will get better. Can I prove it ? No but wait and see. Life oddly gives the noble a great deal now and then. Please Patrice, may you never do business with Mack. Patrice, may you trade your Scion for a Hummer H3 and complain to your newbie that the mileage isn't so great.
How I do ramble on;
He said, 'Son now here's some little something'
And stuck them on my wall
And now my nights ain't quite so lonely
In fact I, I don't feel bad at all
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" Don't really eat scrod... Definatley eat Lobster, steamers, Scallops,Sword fish, than haddock... Or any thing fried for that for that matter. Waffle fries, curly fries....
I could go on and on.... Now I am hungry "
Embrace your inner cholesteral, lobsters vey good. Steamers,yes, scallops, whoo hoo .Swordfish, try the nw Halibut , did we mention crab? Or anything fried as well.
Being a non Bostonian, I've always considered scrod, ( cod)
to be a past plural plu-perfect.Now I don't portend to have the english skills of Richard but I believe the diagram goes , screw,
screwed, scrod.
wrote:
"they are the new 'yogi-isms', just spelled out.
So what's wrong with the old yogi-isms ? My hero. Yogi : My wife told me she went to see Dr.Zhivago last night. So I said to her, What the hell 's wrong with you now?
It's hard to pitch to Mickey, he's amphiberous.
So I appeared on this radio show and they gave me an honorarium. A $1,000 check made out to bearer. I said Jerry, please feel free to correct, from memory. How long have I known you and you still don't know how to spell my name ?
But back to car sales says I looking very stern indeed.<--- practicing stern face. Ok, got it down. Now about those hummers....
"But back to car sales says I looking very stern indeed.
"But back to car sales says I looking very stern indeed."
"But back to car sales says I looking very stern indeed.
"But back to car sales says I looking very stern indeed."
"But back to car sales says I looking very stern indeed.
:shades: