Stories from the Sales Frontlines

18988999019039042003

Comments

  • oldfarmer50oldfarmer50 Member Posts: 24,557
    "...If he made good money as a stock broker....what's he doing picking up a few bucks..."

    Some of these Type A people can't sit still after retirement. They need something to do. Where I drive school bus there are some guys who fight for runs like they were starving. They drive Caddies, BMWs, Jags, Corvettes etc. One even drives around in a mint 1970 Olds 442 convertible.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • fezofezo Member Posts: 10,386
    No, but it's the thought that those things MIGHT have been done that freaks some people out.

    That was my thought. If it only happens once in a thousand times it means nothing to you when you are the once.

    That said, I've done a couple dealer trades - no problem. The current Accord with 174K is oen of those. It had 46 miles on it when we picked it up.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • oldfarmer50oldfarmer50 Member Posts: 24,557
    "...Managers arrange trades..."

    This was the OWNER who told me this. Small store and the owner was SM and "closer". Also told me that production had stopped on 2008s (in January) and so no factory orders were possible. He almost blew the deal for the salesman.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • lrguy44lrguy44 Member Posts: 2,197
    Only thing that didn't jive was that the salesman said it was coming from New Jersery. Don't know why he felt he had to lie about that.

    Sorry -your post said salesman - not owner. Once again I took it personally as a attack on my profession. My most deepest apologies.
  • delthekingdeltheking Member Posts: 1,152
    This is a 2 min ad from Honda aired in the UK.The amazing thing about it is that it is a real time ad with live recording and not computer graphic generated.Apparently it took 606 takes.Way to go Honda ! So when is Toyota coming with a 4 min real time video ad ? ;)

    link title

    And here's the Snopes link which certifies the ad to be true :

    link title

    Maybe Honda salesfolks can play an ad something like this in their dealerships to demonstrate the quality of Honda workmanship? LOL! ;) But ,you can be sure that GM/Chrysler will come up with a 5 second real time ad and claim to be innovative and the most reliable car maker ? :shades:
  • jmonroejmonroe Member Posts: 8,989
    Now go try my fix and remember, if it doesn't work you can always start kicking the computer until it does what you want.

    Well, it's fixed but not using your method. Our poster buddy 'jimbres' got me fixed over at the Forums software site here at Edmunds that Kirstie linked me to.

    I have to admit I was thinking about the hammer and chisel method until Jim showed up.

    'jipster'... I'll do housework only when I'm good and ready. When I get home from a hard day at the office, I'll do the cooking, dishes, windows, carpets, really anything I want and I don't need Mrs.jmonroe's permission to do it. :mad:

    I'm back (from home).

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • fezofezo Member Posts: 10,386
    How about buying furniture? Are you doing that without her permission?
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • boomchekboomchek Member Posts: 5,516
    That's a cool ad. I saw it when it came out about 4 or so years ago.

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • tallman1tallman1 Member Posts: 1,874
    I think it is even older than that... something like 2003. Great ad though. I never get tired of watching it when it crops up every once in awhile.
  • jmonroejmonroe Member Posts: 8,989
    How about buying furniture? Are you doing that without her permission?

    There are exceptions to every rule. :P

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • oldfarmer50oldfarmer50 Member Posts: 24,557
    "...your post said saleman..."

    Yeah, I should have been more clear. The owner made the statement and the salesman just nodded.

    "...I took it personally as an attack on my profession..."

    You should know by now I attack both the biz and non-biz folks equally. I have great respect for all the salespeople here.

    As for you personally, if you feel that I've crossed the line, go ahead and give me what for. I'm a big boy, I can take it. :)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • driver100driver100 Member Posts: 32,684
    This is a 2 min ad from Honda aired in the UK.

    Good ad.

    Dash had right hand drive, I don't remember that when this was playing.

    Nice wagon model at the end, too bad they don't sell these here.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,684
    Lots of surprises. Luxury brands doing really well with BMW up 50% from year before.
    would appear as though Honda/Acura has somehow managed to upset the Canadian market as it continues to snub its products. Where major players are concerned (1,000 or more deliveries a month), Acura is #1 with losses of 45% and Honda, in third place with a reduction of 12.2%. Rounding out the Top 4, GM comes in second with a decline of 23.4% and Toyota, down 11.1%.

    Saab does retain the all-out title for the worse performance last month with a tumble of 48.2%. Given Saab's situation, it is to be expected. Other low-volume losers include Jaguar (-24.4%), Mini (-16.9%) and Infiniti (-14.3%).

    On the positive side, Subaru makes a serious case for the product-driven market. The arrival of the new 2010 Legacy and Outback catapulted sales a lofty 68.4%. Somebody at Subaru must be smiling. The German onslaught continues with BMW posting a 50.1% increase in sales (#2) and Mercedes (#4), demand climbing by 24.9% last month. In third place and constantly a strong performer is Hyundai, gathering an increase of 30.8% year-over-year for September 2009.

    As for Ford, they maintain their momentum which began earlier this year with an increase of 24.4%. Ford is well on its way to securing the #2 spot, once held by Chrysler, in annual sales in Canada. In fact, should GM's downward spiral continue, could they find themselves seriously duking it out by year's end for the Top Spot? Probably not but 2010 could certainly be the year.

    The landscape has changed - interesting to see what happens in October.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • lrguy44lrguy44 Member Posts: 2,197
    No problem. I do enjoy you and your posts. Keep those veggies coming!
  • lrguy44lrguy44 Member Posts: 2,197
    On the way in this morning it is 17 degrees and snowing. What a day for a ball game! Certainly not normal for this time of the year. But to stay on topic, I will be back on the motorcycle next week.
  • boomchekboomchek Member Posts: 5,516
    The problem with Acura is that they come up with products that are hot sellers for about a year, and that's it. After that, during the remaining 4 years of the product cycle, sales are slow.

    A friend once sold Acuras and said it was brutal. When he worked there about 4 years ago, the only thing that sold was the TL. All other models were outdated and never sold in large numbers.

    Even now if you think about it the lineup is starting to get outdated.

    The RL is becoming long in the tooth, I mean how many do you see on the road compared to MB E class or BMW 5 series?

    The TL with it's polarizing redesign might have turned off buyers who liked the previous understated elegance.

    The TSX was redesigned a year or so ago, but this one never had the huge impact the original had.

    The Canadian only CSX has a $3-$4k premium over a Civic and the only thing it adds is a Navigation and different lights. Given the fact that you can buy a portable Navi unit for $200, and a Civic that looks the same and has same equipment, why would anyone spend the extra money in this economy?

    The MDX and the RDX might be their better sellers, but can their sales alone support Acura through slower times? And with their radical-for-Acura designs, in a year or two they will start to look outdated.

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • micosilvermicosilver Member Posts: 212
    The problem with Acura is that they come up with products that are hot sellers for about a year, and that's it. After that, during the remaining 4 years of the product cycle, sales are slow.

    Before I sterted selling cars I considered working at Acura dealership, and even GM at the interview said that their sales are very seasonal - when a new model comes out - they make money, then the sit for a couple of months doing nothing...
  • houdini1houdini1 Member Posts: 8,357
    I am trying to figure out how that tire rolled up the ramp, hit another tire, rolled back down the ramp, and then reversed course and rolled back up the ramp.

    2013 LX 570 2016 LS 460

  • snakeweaselsnakeweasel Member Posts: 19,625
    If he drives there, he can't drive two cars back

    Easy, he starts off driving one car one mile then parks it. He then gets out runs back to the second car and drives one mile past the first car and parks it. He then runs back to the first car and drives it one mile past the second car and parks it. He keeps doing this and in a few weeks you have your car and one fit (or dead) retiree.

    I know someone who actually did that, but only for 5 or 6 miles.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,625
    I would be surprised if those tires weren't weighted on on side.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • tidestertidester Member Posts: 10,059
    There are exceptions to every rule.

    Including that one? :P :P

    tidester, host
    SUVs and Smart Shopper
  • houdini1houdini1 Member Posts: 8,357
    Yeah, they were weighted in some way. That was explained in the second link to Snopes.

    2013 LX 570 2016 LS 460

  • driver100driver100 Member Posts: 32,684
    The problem with Acura is that they come up with products that are hot sellers for about a year

    That's an interesting theory and I think it does make sense. My friend has the last model TL and it is a pretty good solid well designed car, and he really likes it. But, he doesn't like the new design.
    I wonder if the edgier designs like the new TL or the current Camry are not selling well because the younger people who like those designs are hurting in the recession. The luxury model BMW, MB and Audis are doing well. These are solid designs which more mature buyers will appreciate. Also, more established people who can afford these cars, even in a recession.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • fezofezo Member Posts: 10,386
    A good friend of mine has an MDX. The reason he got it was he was looking for a Pilot and this was when the Pilot had just come out. The Honda dealers wanted a fortune for them. It was cheaper to buy the MDX taht he could deal on.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • sterlingdogsterlingdog Member Posts: 6,984
    You mentioned getting a used Honda Civic to use as a utility vehicle. I was thinking that you might want to consider a used CRV because you have more room to haul things if need be. Though the CRV would cost a little more, you might really enjoy it. I really like the CRV that my wife had a few years back.

    Richard
  • fezofezo Member Posts: 10,386
    Richard - where the heck have you been? We've been worried about you.

    Yeah, my brother's wife had a CRV - previous generation. They love it and I've enjoyed riding in it.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • driver100driver100 Member Posts: 32,684
    I really like the CRV that my wife had a few years back.

    Nice of you to make an appearance. We've been wondering where you were.
    Welcome back. :)

    P.S. I have never heard a bad word about a CRV - only excellent remarks.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • graphicguygraphicguy Member Posts: 14,237
    boom....actually, my favorite cars sales person works at an Acura store near me. He embodies all that I admire in any sales person, and none of the negative.

    This guy has been selling Acuras for about 15 years. He knows the vehicles inside and out. He knows how his product stacks up to the competition. He keeps files on all of his customers. He knows my birthdays, my favorite sport, my favorite foods.

    While not necessary, he sends me b-day cards. Emails me sports tidbits, and will even send a review of the latest restaurant in town. Or course, he always intersperses his communications with "got some factory cash on TLs and can make a smoking deal on one, if you're interested".

    Nothing pushy...just a very educated and professional sales person.

    Regarding the cars themselves, there's only one model of Acura I've ever been interested in (and actually owned).. That's a TL. The only real complaint I had with the one I had, was it had some pretty bothersome torque steer. But, the new models seemed to have exorcised that demon.

    They aren't the fastest cars in their class. Nor are they the best on the track. But, for a day-to-day car, they are very, very nice. LIke most Honda products, they don't stand out in any one area, but are good at just about any parameter you care to judge them on.

    I like the redesign. But, I'm in the minority. The redesign doesn't speak to the overall driving experience (good) of the car. And, they just don't break.

    My sales person tempted me with one last spring/summer. He said he could give me my pick of any tech/FWD model on the lot at the time (over 70 of them) for about $34K. If I had been in the market (which I wasn't), I don't think I could have found a better car for anything close to that price.

    Not a MB C class (not equipped the same way). Not a 3 Series (equipped the same way). Not even a CTS Caddy (equipped the same way).

    Granted, that $34K number was about $4K+ more than a V6 Accord, equipped like for like, but there's enough of a differentiation between the 2 that the cost premium was justified.

    In short, I like Acuras. A former long time poster turned me on to them (Terry, aka rroyce). He owned some car lots and would post dead on accurate trade-in values in that particular thread.

    He loved them, too. He liked them for different reasons. He said they hold their value well (they do). And, that they're uber reliable (they are).
    2024 Kia EV6 GT-Line AWD Long Range
  • roadburnerroadburner Member Posts: 18,577
    I bought my Mazdaspeed 3 when they were very popular and very scarce. As some of you may remember, my local(Louisville) Mazda dealers had plastered ADM stickers on their MS3s and wanted to play all sorts of games. I finally found a dealer(Kings Mazda) in Cincinnati who actually encouraged me to drive an MS3 without putting down a deposit. The only down side was that they were asking MSRP. After thinking about it for a while I decided to buy one at that price(let the heckling begin). The problem was, I wanted a Cosmic Blue Grand Touring with no options, and Kings didn't have one. I called my salesperson and he said he'd get back with me. He soon called back, telling me that he found the car I wanted in Cleveland and that it would be flatbedded in at no cost; only then did he ask for a deposit, which I gladly provided. I also received free oil changes for as long as I own the car. In my mind, that was a good deal; the drive to Cinci probably wouldn't have hurt the car, but I suspect that the driver would have tapped into most, if not all, of the 262 bhp at every opportunity...

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • houdini1houdini1 Member Posts: 8,357
    Richard, good to hear from you and thank you for your reply.

    I also am very partial to Crvs, though I have never owned one, and yes it would make a great "utility" vehicle. My problem there is that we already have one SUV in the family so don't need another one. I was thinking of something small, nimble, inexpensive, and with good fuel economy to use for short trips when the weather is not too bad.

    I am just at the "thinking about it" stage right now, so all ideas are welcome.

    2013 LX 570 2016 LS 460

  • isellhondasisellhondas Member Posts: 20,342
    Of all of the Honda models. CRV's are my favorite. We call them the "Swiss Army Knife" of Hondas. They just do everything right. We own a 2003 with 45,000 miles and it's been flawless.

    I sold a 2002 to a guy who by odd chance, happened to grow up in my home town in California. He now has 300,000 miles on it and other than having to replace his front brake calipers, nothing has gone wrong.
  • explorerx4explorerx4 Member Posts: 21,058
    well the cr-v did finally get rid of the side opening rear hatch and the outside spare tire, but i think the escape still has it beat as a swiss army knife.
    plus, the 4 cyl can be had as stick or auto and there is a v6 option too.
    the escape has also gotten quiet which the cr-v has not.
    the escape electronic features are better, too.
    we have 2 escapes and are happy with both of them.
    it's a vehicle that has great bones, so it didn't need to get redesigned several times.
    of course there is room for improvement.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    I appreciate your concern. You guys are so nice here. I've been on a two week "pity party". After Mack passed away, I had another friend who died a few days later. Then, due to the economy, the college canceled contracts with the part-time evening instructors. I didn't need the money, but I just enjoyed teaching the classes. I'll still do some seminars here and there. Also, there was the second CT-Scan hanging over my head. They had found 5 spots on my lungs in the first scan.

    I went in Friday for the results of the second scan. After 90 days, the spots have disappeared! The doctors couldn't explain what happened. I solved the mystery. I told them that God took care of this. He just isn't ready for me yet. Satan may be, but He isn't. I do have a lung infection that is being treated, but nothing cancerous. I have been given a second chance to quit smoking after 50+ years. I'm going in for a sleep study next weekend, and then we will take on the smoking issue. I am so grateful and so thankful. I feel very blessed. Mack knew about my situation. I think that he had a talk with God. I can just see him doing that for me.

    To stay on topic: My pulmonary specialist drives a baby blue Lexus convertible with a navy blue top. My regular doctor drives a black MB sedan.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    I see your point. With one SUV, you don't really need another one. The Civic would be a neat option for running around and taking short trips. Keep us posted when your thinking turns into negotiations. ;)

    Richard
  • houdini1houdini1 Member Posts: 8,357
    Richard, I managed to quit several years ago by using those Commit lozenges, not the gum, the lozenges. I would highly recommend them. Good luck. Be careful though or you'll get hooked on the darn lozenges !!

    2013 LX 570 2016 LS 460

  • sterlingdogsterlingdog Member Posts: 6,984
    I'm very interested in hearing your opinion about the Pilot vs. the CRV. We have decided to give up the Explorer in about a year. I promised my wife that she could select the next vehicle. She wants another CRV but I would like for her to consider the Pilot. She is willing if I can show her some positive points as to why she should select a Pilot. I'm not really asking for ammunition, just your thoughts. ;)

    Thanks,
    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    Thanks. I'll keep those in mind. The pulmonary specialist said that we would look at several options. I'm open to all avenues.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "Well the cr-v did finally get rid of the side opening rear hatch..."

    I am very glad that Honda got rid of that hatch. About eight years ago, my wife went to a business meeting with me in Indiana, PA. Since I had to take a lot of presentation materials, we drove her CRV up to PA. After the meeting, she was loading some of the materials into the rear of the car. I was loading things on to the rear seat. Suddenly, I heard a scream and a loud thud. A strong gust of wind had blown the rear hatch into the side of her head while she was bending over near the door. She was knocked to the ground and was unconscious. While waiting on the rescue squad, she came to. Blood was pouring from her head. The hatch had cut a four inch gash into the side of her head. They used metal stitches to sew her up, and put a skull cap on her. The ER staff at Indiana Hospital could not have been more wonderful. They immediately called in a neurosurgeon who assured us that she was ok other than the gash. The nurses and other doctors were great. They kept her overnight, and we started home the next day. Being from out of state, the hospital staff went out of their way to make sure that we both had everything that we needed. It may have been a small hospital, but they were professional and skilled in every way.

    Hopefully, changing that hatch design may have saved more injuries to others.

    Richard
  • oldfarmer50oldfarmer50 Member Posts: 24,557
    "...the spots have disappeared..."

    Next time you get a scan take the spare change out of your shirt pocket. You had us all worried. :mad:

    Glad you are well so I can bore you with my latest junk purchase (I asked graphicguy to help but I guess I wasn't pretty enough).

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • fezofezo Member Posts: 10,386
    To stay on topic: My pulmonary specialist drives a baby blue Lexus convertible with a navy blue top. My regular doctor drives a black MB sedan.

    Of COURSE they do! That's why they went to med school.

    Had a friend up in Canada who checked his proctologist's income last year - over $3/4 million.

    I was all set to tell you I liked the side opening back in the CRV until you told us what happened to your wife! Yikes!
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • verdugoverdugo Member Posts: 2,288
    Good luck. Stay healthy. The spell checker here is no substitute for you! :shades:
  • driver100driver100 Member Posts: 32,684
    She was knocked to the ground and was unconscious.

    Richard, it is amazing you and your wife still want to drive. After the experience with the Caddie, the Toyota, Sebring #1, and now a Honda CRV.....I give you two a lot of credit for not giving up on driving. Ever consider a Hummer?

    Sorry to hear about the cut backs, it will be a big loss to the school.
    Glad to have you back, and good luck with everything.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 21,058
    Richard, seems you had a couple of tough weeks there, we (or at least I) am glad you are back posting here. Your absence here lately has been well noticed.
    as someone who has an MD as a BIL, i pass on their recommendation to get any serious diagnosis a second opinion.
    Scary story about your wife, I am glad she is ok and was treated well.
    i am a regular poster on the escape vs cr-v thread, and have posted about what i viewed as an inferior rear hatch design on the cr-v more than a few times.
    i could use your post for some serious ammunition over there.
    a Pilot is a pretty big vehicle, really wide. a cr-v is pretty much a bigger looking civic wagon.
    anyways, just have your wife consider the home team for her next vehicle.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    "After the experience with the Caddie, the Toyota, Sebring #1, and now a Honda CRV..."

    Until you listed them, I never thought about it. You're correct. We haven't been very lucky with cars, have we? Still, I have to look at the overall picture. We had great experiences with the GTO, the two Buicks, the Tahoe, the Lincoln TC, the Explorer, and (so far) the convertible.

    Still, there was the Buick Skylark, the Chevy Blazer, the MG, and the Buick Electra that I haven't told you about thus far. That is four more horror stories that I can save for a rainy day, or when we run out of sales stories. ;)

    A Hummer? That just may be the answer for us. :D

    Richard
  • explorerx4explorerx4 Member Posts: 21,058
    driver, your post put an idea in my head, always a scary thing. ;)
    Richard, have you ever thought about doing SAT tutoring?
    You have an education background, which is a big factor in your favor.
    Getting into good institutions of higher learning is extremely competitive.
    We had an SAT tutor for both my kids. just a few sessions which focused on answering techniques.
    My wife and I both feel it really helped.
    Neither kid needed help with math, but we feel it bought up their other scores about 100 points.
    my egghead just made 'NHS', but still took the SAT again yesterday to try to bring up her english/writing scores. math could not be improved.
    told her we would buy her a new car if she went to a state school, but no sale.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    Second opinions are important. My sister and BIL are both doctors. They gave the same advice.

    Feel free to use my post on your other thread. I actually had my wife look at the Ford Escape. She just wasn't interested in it. I like it myself but, this time, she gets to make the decision.

    Thanks for the kind words.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    I did SAT tutoring years ago as a teacher. In fact, I ran the local SAT testing site for years. I only do consulting work now for industry and education. I'm afraid that parents wouldn't want to pay those kinds of fees. Thanks for the idea though. I wish your daughter every success. It sounds as if she is ready for the institution of higher learning.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    What is your latest junk purchase? I scanned the posts for the last two weeks, but I must have missed it. Did you get another truck?

    Take the spare change out of my shirt pocket? LMAO! You are such a hoot!

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    Thanks. It feels nice to be needed. ;) :shades: I've been good. I haven't done any corrections in ages. I try to keep my promise to Isell---as much as possible. :P

    Richard
  • imidazol97imidazol97 Member Posts: 27,755
    >we feel it bought up their other scores about 100 points.

    How was the rise in points measured? From earlier test or from practice tests?

    My youngster just took the SAT again yesterday. He wants a state school, OSU.

    2014 Malibu 2LT, 2015 Cruze 2LT,

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