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My Mom can speak English very well, it's reading and writing she is not good at. So she had no problem negotiating, but when they handed her a contract to sign, which is probably made to be confusing to Americans let alone foreigners, the guy pointed to one number and claimed this was the amount financed and pointed to another as the total cost of the car etc.
Anyways, an update on the situation. After I went with my mom which was probably 4 weeks ago, they agreed to take the sky guard, warranty and maintenance package off. We had relatives over but my mom called the finance person she worked with so she could have some paperwork or some kind of proof that this was taken off and he kept telling her he would call her back. AFter no response we went today and the guy was on vacation this week and they kept bringing it up but didn't explain the 3 other weeks he didn't do anything. Anyways it looks like he did nothing at all as we went through the same cancellation crap again. He claimed since the skyguard wasn't installed it wouldn't be charged and that is all it takes to get it canceled (which is a completely different story the other guy told us...) and the two warranties would be canceled and to pick up paperwork tommorow.
Anyways I asked about the 3xp again, he said he couldn't take it off because it had already been installed. I told him my mom never agreed to this and never even heard of it, wasn't on the receipt and I'd like to see the initial for it on the contract, or something having to do with it. He looked at the paperwork and said "oh they forgot to put it on the bill of sale." I then say I want it off, and he goes off on how everything is intialed (the maintenance and warranty is because they told my mom she wouldn't get approved for loan if she didn't get it, which was a lie, and skyguard was on same page as remote starter) I ask to see the 3xp initial again and he changes the subject back to it's already installed, a few minutes later I ask again and still nothing, then he brings up how they are doing us a favor by taking this off and they don't have to and use the scam word because this pissed me off and the guy went off again, these [non-permissible content removed] car dealers really don't like being told what they really are I guess.
Anyways, my mom said to just drop it for now so they would get the first 3 off first and I agreed and just shut up and bit my tongue.
But now I'm wondering how long should I wait before it's too late? and what approach should I take? call Nissan corporate? FTC? They wouldn't show me the initials on the 3xp, so they obviously don't have anything and I want to get it off.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
NORTSR
mjk5, I would take what they offered, then go back to get this 3xp crap taken off as well. That they have no documentaion should lead to victory if you take the right steps. They are trying to grind you down and get you to give up, but you've got them on the ropes.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Sounds like a possible law suit. She should contact a attorney. :mad:
Heck, if you can get them down to their cost on it it would be almost nothing....
The lawyer will more than likely get the dealer to pay for his time. Or you could use your local officials.
I am not a lawyer, but this sure sounds like a good case for one. (of course, we have only heard your side of the story)!!!!!
NORTSR
It’s a sad thing that she did not get a good deal but it happens everyday. I saw people bought a 2-3 years old car for about 1-2K cheaper than a brand new one. Do you think it’s fair that those people just go back to dealers and make complaints to get some $$ back?
One of my neighbors just got a used ’06 Altima, almost 2 years old, with 15000 miles for 16.5K + 600 (extra warranty) + TTL. He could have got the same car (brand new ’07 Altima with new design) for around 18.5K +TTL.
We’re talking about a mature person here not an 18 years old girl. If she wants to buy a 20K car and all the sudden she needs to pay close to 30K, she should just wait and talk to other people first. If she decides to get for that price, that’s her choice.
I guess it comes down to her understanding what she was signing. At first it seemed funny that she would not but I realized that many immigrants may learn to speak English but don't really master READING English. I know that was the case with me and high school Spanish.
From my extensive legal background (mostly watching Judge Judy) I seem to remember that a contract is only valid when both parties understand what they are agreeing to. If it can be shown that one party did not understand what they were signing a court would rule that there was no contract.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I will go to my grave disagreeing with with that. I lived in Germany and Italy for a total of 4 1/2 years and would never have used the language crutch. I also made a point to learn the language of both of my host countries.
That's good, but did you learn to READ the language well enough to understand a complex document like a car contract? I have trouble with them in English.
I was just playing Devil's Advocate here. If I had trouble understanding a contract in any language I would bring assistance. I think I recommended that some posts back.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I bet a significant percentage of them don't have a good handle on the concept of interest.
Exactly...........
It sounds like you have a case worth fighting for. If the lawyer finds the dealer at fault than he will charge the dealer. If he doesn't think anything is there he won't take the case.
You can also lose a trial and owe the defendant's legal fees.
If the buyer signed the contracts, this is actually a very difficult case to win, like it or not.
I agree, but like buying a car i would hope he would find that info upfront. All I am saying is that he may find someone that does pro-bono work. I can't remeber the exact reason he needed to do this but that is what i was getting at. It can happen both ways. At this point though it feels like we are beating a dead horse. :sick:
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Good point!
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
But then again the treatment of pigs in slaughterhouses is so important, it is in the state constitution in this state.
A new car has the "certificate of origin" which is essentially a "new car" title from the manufacturer. Most of you will never see one because the dealer does the state tag paperwork nearly all the time, but I saw them in MA when I did my own registration. The CO is turned in to the state at first titling, after which the car can no longer be titled as a new car.
I do sell in Ma.and if a customer pays Cash and is adiment about doing it on their own we will give them the CO. Most people that want to do it on their own think they are getting a better deal by doing it themselves.
But most people don't want to go to the registry and I can't blame them. So we register customers that pay cash. It's just easier and quicker. Once I get the plates I put it in for a sticker and clean up and they take delivery. It's that easy!
Why did the dealer give you the "CO" in Ma when you lived here. Did you want to register it out of state in NH, Conn, VT, or something like that?
Do I have the statute # in front of me? Nope, but I am sure that Florida Statutes are online and you can find it there.
All it basically states is that a new car is defined as one with zero or 1 or whatever miles on it. In reality, that's never the case.
Mackabee
Mackabee
The correct emotorcon would have been :shades:
A true fan would have known that
I would recommend staying away from dealerships who bait and switch and then get angry at you for their own program.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Less CFC 3,500
Due at sale$28,300
CFC = CASH for clunker, thus it is Cash & should be regarded as such.
Dealer gets his $31,800 of which CFC is only 11% of the price.
Not accepting the proposed deal smacks of B&S.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Most are doing it to score a home run. There have been a number of complaints that there is one price for the regular customers and MSRP for the C4C buyers.
Not illegal but darn short-sighted IMO.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I think that the majority of these customers aren't habitual new car buyers.
This is a once on a lifetime deal. May as well make as much as you can.
No where is it written that a dealer can't make money. Selling cars at invoice minus incentives ISN'T making money.
Because people remember when they think they were done wrong. Do you think the OP will be back to that dealer anytime soon? Do you think he will tell all his friends not to shop there? You must see that if you sell at MSRP to the C4C buyer but not to others that the C4C buyer is going to feel that you are stealing part of his gov't rebate.
I'm not saying that the dealer can't make money. If you read my posts you'll see that most of them are pro-dealer (or at least pro-salesperson) but sometimes you just can't club the baby seal. You give up some profit now to gain more later. I've worked for companies that only looked at money TODAY, they are all out of business now.
Maybe I'm wrong. It could be that the public has such short memories that they will forget what they see as un-fair play and come wandering back zombie-like with no hard feelings. If that happened to me it would be a long time before I came back.
There's a lot I don't understand about the car biz.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Yup, its like that. Buyer loyalty is really a thing of the past. People today are taught to shop till they drop. So, chances are that even if you piss someone off today they will at least shop you in the future. For most dealers, you may as well make what you can today.
Because the C4C caused people to buy now rather than later, the "future" market has been exploited especially for the Econo cars. So what's left to sell are the conventional vehicles which will require heavy discounts together with smaller sales commissions just to get the rest of us to buy.
The toughest customer will be the retired Risk Taker who is hesitant about buying anything he does not really need. He is sitting on his Treasury expecting worse times in the form of Inflation and higher taxes.