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I shopped three cities (in person visits, San Diego, Phoenix and Las Vegas). The difference in how we were treated and how much the dealership would deal was striking.
Worst experience (how we were treated) was Bell Lexus in Phoenix. Specifically, it was obvious from the time we walked into the door that we were not the usual Lexus customer (i.e. trying to negotiate best deal and not taking their automatic $2000 discount off of MSRP). Several times the sales rep brought up concerns regarding identity theft as they made several requests for our identification (email address, driver lic numbers, two requests for home address verification). Numerous references to "those people" who only purchase and drive "domestic" cars (ironically, they would include Toyota and Nissan in that discussion). We were in the show room for about three hours. After about 2 hours, we had to ask for water. They brought two paper cups of water with ice in them.
Lexus of Las Vegas treated us ok but would not budge from $2250 off MSRP.
Kearny Mesa Lexus (San Diego), treated us very well (Ask for Pat) , but would not agree to come down to my request of $4,500 off MSRP.
Regard to Calf dealships, the doc fee's by state regulation is only $55 compared to an unlimited fee by the dealerships in Ariz. Make sure when you are in your final stage of negotiation that inquire about this.
Worst sales rep phrase, "Don't let price get in your way to buy this car" (Pat, Kerny Mesa Lexus).
Biggest mistake a sales rep made: I told the rep what we would pay for the car, minus our trade in. Rep indicated that he had the car, sounded like they could do the deal but, would call back to verify trade in amount. Didn't call back for four days...we were on our way to purchase our Lexus from another dealer as he left the message on our home phone...he had my cell #. Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler).
We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona). Contacted the internet sales rep (James). Did all the negotiation via phone and email. They were able to provide a trade in price for our car ( we supplied vin #, Milage, general condition and a few pics). Walked in, everything was ready for us to sign. They did just what they said they would. One of the best car buying experiences!
Just a few notes: Superstition Springs was by far the highest on their doc fees ($689). However, they provided us a trade in allowance that was significantly higher than anyone else (by a few thousand). This more than made up the difference in the higher doc fees and not getting quit the $4500 off the invoice.
Moral to the buying experience; take your time, do your homework, know what you want and what you will pay, shop several different stores, and please don't buy the extended warranty (undercoating, paint seal etc.) that the finance manager will try to sell you at the end of the deal (yes, Superstition Springs Lexus tried to sell us the glass coat paint protection at the end of our deal).
MSRP:$47,250
Price before tax & tags: $43,294.25
Dealer processing:$100
Tax:$1,013.66
Lic/Doc:$289.00
Total $44,696.91
Traded in my '08 IS 250 AWD for the KBB excellent condition amount. Took the printout in and said it was contingent on getting that price in trade.
Mostly smooth transaction at Lexus of Towson. Everything was fine until the monthly payment "accidentally" increased by $10 on the contract at signing. Caught it and told them that the deal was for $10 less per month for the 60 months. Minor hiccup, but they eventually "corrected" the mistake and I got the deal we initially agreed upon.
"Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler). We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona)."
Enjoy your RX...I'm waiting for some incentives on 2010 model when 2011 model arrives in Feb-March.
Bell and Arrowhead Lexus seems to be the worst dealers in sales and service and both are owned by the same group, I suppose.
"Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler). We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona)."
Yea, it is confusing the way I wrote it. What I meant was that the sales rep who waited for four days to get back to me was from Chandler Lexus, We saved about $1500 going with Superstition Springs Lexus. Sorry.
The re-designed, 3rd-generation RX came out around April, 2009 as an early 2010 model. However, that does not mean the 2011's will arrive in Feb-March, 2010. Most likely, you won't see them in the showroom until September.
Bell Lexus is the same dealer that didn't honor their coupon (see my post above). I have written letters to the BBB and State Attorney General to document my experience there. I ended up purchasing at Lexus of Chandler.
Starfire Pearl/Parchment
Premium
Backup mirror
Heated & Ventilated seats
Wood steering wheel/ shifter trim
Towing prep package
All weather mats
$40550 + 195 doc fee = 40750 OTD
Called several places within a 4 hour drive of the area. Chicago dealerships were not willing to negotiate at all. $1k off msrp. Bought from Plaza in St. Louis and dealt with the typical dealership hassles... Not a very pleasant experience...
Longo Lexus in CA would go down to $40k.
JP
Just bought a 2010 RX350 FWD from Lexus of Cerritos with the following equipment:
- Premium package.
- Heated and ventilated front seats.
- Wood and leather-trimmed steeling wheel and shift knob.
- Backup camera (rearview mirror screen)
- Cross bar
- Cargo net, cargo mat, wheel lock
MSRP $42,336, final price $38,200 plus TTL with no trade involved. That was a discount of $4,136 from MSRP, not bad for a lightly loaded car. (Had I opted for models with Navigation, I would have got at least $5k off sticker. Reference for those interested.)
I requested quotes via Edmunds from several dealerships in the area, including Longo, Crown (Ontario), Tustin, Park Place (Mission Viejo). Lowest quote was around $38,700.
According to Edmunds, the invoice for this car was about $37,420 (I had to add on items that were not on Edmunds list, including the $450 increase for EnForm, whatever that is.) The invoice claimed by the dealers varies, but generally in the range of $38,500 to $38,770. There was approximately $1,200 unexplained discrepancy with Edmunds. I did not bother to ask to see the invoice, because I believed that would only complicate the negotiation.
As mentioned in my earlier post, I originally wanted it with the Navigation. However, anything with Navi has a sticker price of $47,000+ because other "extra" Lexus loaded on it. I was just not going to spend $5k for a GPS. (Or $4k considering the higher discount I would have received.)
The sales consultant at Lexus of Cerritos was very professional and straight forward. I highly recommend the dealership and the sales consultant.
Please let me know what you guys think! - thanks!
- Premium package.
- Heated and ventilated front seats.
- Wood and leather-trimmed steeling wheel and shift knob.
- Backup camera (rearview mirror screen)
- Cross bar
- Cargo net, cargo mat, wheel lock
MSRP $42,336
Any insight to this would be appreciated!
please confirm
Regards!
MSRP: $50785 (38650 + Comf package+ 12 speaker + 19" Wheels + Nav + Prem Packg + Tow Prep Pckg + Remote engine start + wood & leather steering wheel + Cargo net, Mat + Headrest Dual Rear DVD Ent)
OTD Price: Discounted Price off MSRP $47693.35 + Sales Tax: $ 3630 + Doc Fee: $ 152 = $51500
Please share your thoughts on this....Will this be a good buy? or I can get more discount
Thanks!
It's too much to pay $47693.35 for that car, try to deal with them to get aleast $5500 off MSRP, forget about thier invoice, take your time. I just purchased a new one yesterday, got up to $5700 off MSRP, I could get a couple hundred dollars more but my patience was over. Good luck!
This forum is really helpful. Thanks Edmunds.com
Thanks!
Can you tell me what is your monthly payment for this lease?
Thanks,
Vadim.
So far the best pricing and terms have come out of Riverside and I'm sure you already contacted them from your message. No final decision as numbers still coming in.
And I'm waiting to see if next week brings better terms during the Dec-2-Remember promotion.
Good luck and let us know how you do; I will likewise.
Wally
He won't budge at 46K OTD. However, I know I can get it for at least a few hundred bucks lower - any experiences at Longo? Any particular salesperson you know that may help in going lower? My particular guy doesn't know me and has only spoken to me over the phone.
message me privately if you have names that I can contact for a purchase.
akuma_racing@yahoo.com
Thanks!
After many emails/calls with dealerships in the past month. The best offer i got was $42K with nav, comf, prem, tow. MSRP is $47,250. This is from a NJ dealership. I also called my local dealership in Queens figuring they would match it, however they could not come near this price. The best they could do was $43,250. The internet was the best way to go. A rep from their internet sales dept. will reach out to you by phone or email. If you are ready to buy they will be a bit more aggressive. At the beginning of my search they quoted me high $43K-$44,500 for the same car and said they couldn't go any lower. If you are looking for a deal. right now might be a good time to strike a deal. It seems there are dealer incentives, and special year end rates for leases and finance rates. Hope this helps you on your purchase.
Another question is did it come with Bluetooth built-in?
thanks,
Would you mind telling me what is the monthly payment on that car will be for you? Did you put any money down?
I'm planning going to Freehold Lexus (Ray Catena) this Saturday (11/21).
Thanks.
The config I got (w/ Premium, heated seats, rearview backup monitor, wood-trimmed steering wheel) does have Bluetooth built-in, but it does not import phone book automatically. That function seems to be part of the Navigation package.
$42,000 cost ( includes destination charge )
$250 ( doc fees)
$250 ( estimated registration cost )
$3675 (NYC tax )
Tri county: Be sure to secure your interest rate before signing anything, Dont sign anything until you have your price, rate and terms. $39.5K with automatic remote start which is $450 alone. Avoid the etching by negotiating the $198 off on the final price. MSRP no nav 43,715
Ray Catena Freehold.39K (no nav) $41.5K with Nav. I got 10% off there the distance was the ultimate deterring factor. MSRP no nav $43,800
Pete
Will be visiting in-person shortly to negotiate further. Wish me luck!!
41,000 for nav/ premium/ confort package! Will follow up with detailed strategy shortly.