Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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Also, does the back window open independently of the hatch?
Those are all good suggestions that Mazda should consider in future releases.
Vince.
Vince.
If the vehicle has to stay over night for a warranty repair, your entitled to a loaner car.
Yes, it is part of Mazda's warranty. If you are in for warranty repair, you are offered a loaner at no cost.
Was given a loaner car. Dealership fixed the problem that day. Customer Service rep says the valve is the same one used in the Mazda3. When asked how long a purge valve should last, he stated 6 - 7 years. These valves are replaced periodically in Mazda3. If there's a track record, seems Mazda should've re-designed the valves so they don't fail so often.
Vince.
Mazda is aware of this problem!
I took my CX into the shop yesterday for the oil change and checkout the engine light, it turns out THERE IS A PROBLEM WITH THE GAS CAP! The clicks on the gas cap aren't lining up as needed for some reason, so the techs are cutting a notch on them to allow for the cap to seat. Its a temporary fix, the gas cap replacements are being fabricated and shipped according to the tech who worked on mine.
ALSO the surging is being worked on by Mazda, {6th gear at around 60} seems as though the transmission is looking for the turbo to engage... New automatic for this setup, but it is being looked at and most likely will be a software upgrade in the engine's diagnostics, and that my friends is good news to me!
Another reason why I'm so glad I check these boards on a regular basis - I am learning all sorts of stuff! Thanks!! :shades:
Vince.
Interestingly, they say the CEL will go off if you re-tighten the gas cap "and drive around a long time" - but who's going to drive their two-month-old car around with the CEL on for days???
I think Mazda policy is to give a rental if they keep your car overnight, but maybe you can try to get one since they already had it once for this issue, and it recurred.
Problem was defective Gas Cap - apparently, according to the service advisor, Mazda has re-designed the gas cap for the CX-7 (looks different than the original I had).
So, this makes the 2nd CEL I've had (first one was bad purge valve).
Keep my fingers crossed that I don't have another issue for a while.
Vince.
I also had them activate the Auto Lock feature. What the heck, I'm sick of getting out of the car and then having to dig out the key thing to lock the car. Might as well just let it lock itself!
Called dealer - same response -
He said with the car off - take off the gas cap - put it back on
drive it for 4-5 days - if the CEL is still on call us for appt.
I wanted to make one then - he said that it wasn't necessary and that this will probably take care of the problem
Bill
Vince.
2,700km in (approx) CEL light is on.
first thing i did was check gas cap....and voila! it has loosened to the point of almost being able to just pull it out.
I've tightened (I always give it 8-10 clicks).....
I'm going to call dealer and ask about reseigned one...but the CEL is still on.
how long does it stay on after it illuminates?
tx
Vince.
They sounded like they haven't heard anything about a gascap problem.
Does anyone have any details, mazda memos or anything on this I can "tweak" their memory on??
tx
Does anyone have any details, mazda memos or anything on this I can "tweak" their memory on??
If your dealer hasnt sold alot of CX-7 they may not have seen any problems...but there seems to be a problem with some of the gas caps and a new cap is in the works.
Vince.
PS- I was given a loaner, a new Jeep Liberty. Interesting little vehicle, so different from anything else I've ever driven. But I'll be happy to return it!
aargh
Moderator: is there any chance you can alert Edmunds to initiate a study and perhaps write an online article to alert potential consumers of this problem?
Better yet, have Edmunds advise Mazda that they should issue a voluntary recall before the federal government gets interested?
Regards, Vince.
Click on the help link at the bottom of the page and then click the "Contact Us" tab. Staff loves to receive suggestions!
tidester, host
"During the dynamic rollover test, the ESC system deactivated causing the Malfunction Indicator Lamp to be illuminated. The ESC automatically reset at the next ignition cycle. This situation has been addressed for all vehicles manufactured after June 15, 2006. "
how would I have my dealership look in to this on my vehicle? is there a fix?
"Check Engine Light Function"
Ever time you start your vehicle, the check engine light will remain illuminated for a few seconds to let you know that the on-board engine emissions system is going through a self-check. This lets you know that your emissions system is working properly. If the light remains on, the on-board computer is sensing a malfunction and you should return to the dealer to have your emission system checked by a Certified Technician. The emission system constantly monitors itself, therefore, the light may illuminate while driving. this could be caused by several conditions such as:
* The fuel tank level being very low or approaching empty.
An emission control device has malfunctioned.
* The fuel filler cap missing or not tightened securely.
*Not covered by warranty.
So it seems that this a known problem.
PS. Just changed oil and filter after 1500mi. Call me nuts, but I feel that it is better to be on the side of caution with a new vehicle.
PPS. My mechanic suggested using Mobil 1 with the following schedule:
1- next oil change use Mobil 1.
2- change oil and filter in less than 2000mi.
3- change again after 5000mi.
(The reason for the first two changes is to get rid of the original oil.)
4- last change should last 100,000mi.
Any remarks or comments?
Thanks,
NMK
I'd sure like a 100,000 mile oil change interval for my cars! If you added an extra zero, you have 30 minutes to edit your post. :shades:
If your mechanic isn't kidding, maybe he can do my oil too (assuming there's some sort of warranty).
Well, I am almost certain that he did say 100k but I will check tomorrow.
BTW, he was listed as a preferred mechanic by Click and Clack the Tappet Bros. of NPR fame.
-c92
GM is using the change oil light more - to compliment the Check Engine Light I guess (to sort of get back on topic in here :shades: ).
*Not covered by warranty.
Ah, but the thing is, the gas caps are defective and cannot form a proper seal. So I don't care if Mazda knew about it, the gas cap doesn't work and they've needed to issue new ones! It's not acceptable to put a faulty product out there, which they haven't even really acknowledged. Just yesterday, I had the fuel cap replaced and it was indeed under warranty, I didn't spend a penny, not even for the rental car.
*Not covered by warranty.
If your cas cap is missing= no warranty
If you fail to tighten repeaedly= no warranty
Defective gas cap= Warranty