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Toyota Sienna Sliding Door Problems



  • I'm in the same boat with my '04. This van has been miserable to own. Both doors are shot and only one now opens - albeit without the snapped cable. My 1993 Ford Ranger was of better quality. I was blown-off by Toyota's national call line. The dealer MAY be willing to help you out but it depends how much you have spent there in the past on service - I was told this directly by a service manager in the past...

    I was disappointed to see the cable system carried over into 2011. This for me is a deal breaker when we replace the Toy.
  • Home inspection is really helpful to those who are going to purchase new home.. home inspector helps you in
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    site helps you a lot in doing this work!!
  • I'm planning to buy a used 2nd gen Sienna, how can I test/what should I look for on the doors to be sure there isn't a problem?
  • I hope someone can help with me with this. The cable snapped on the driver's side power sliding door a while ago so since then we've been opening the two doors manually.

    More recently however the passenger side door refuses to open at all.

    We've tried the lock lever in both positions and tried opening it from both the inside and the outside with no luck. In desperation we even re-enabled the power door function. With this we can hear the lock release and, what sounds like, the door trying to open, but it remains closed.

    I haven’t approached the dealer on this yet because I’m afraid it will be an expensive fix.

    Any suggestions would be much appreciated! Thanks.
  • Sounds like the same problem I had.
    There are 2 latches that need to be released. 1 at the front and 1 at the rear. Which latch are you hearing release? When my door would not open, the rr latch was not being released and the door would try to cycle open but couldnt. I ended up opening the door by prying the cover open (where the window switch is) Once you get this open you can use a screw driver and manually push the cable that releases the rear door latch. Then you can take the 2 screws out on the edge of the door that hold this cover in place.
    Look at this assembly and you will see 2 white plastic bushings. The top more visible 1 is for the child lock, The bottom 1, which is hidden, is for the door lock and is probably broken and when the door tries to open the lever is not being moved because of this. This assembly is around $600 plus installation. I repaired my own by machining a replacement aluminum bushing. Took a couple of hrs and saved me the $1,200 the dealer quoted to fix it. If you have an email I can send you a photo of the assembly unless you know how I can post attachments here.
  • Send an email to and I can send you some photos and some info from the manual
  • irina01irina01 Posts: 1
    edited October 2010
    Hello, I have a 2005 Sienna and my passenger side sliding power door stopped working from the buttons inside the car and on the remote. When any of those buttons are pressed, the motor makes a sound and slight movement like its trying to work, but the door does not open or close. When you manually pull on it to get it started, it will continue in the power mode and open close. So the only way to open or close this door it is manually. Any ideas? I'd really appreciate it! I don't want to take it to the dealer and have them take the whole door apart! Thank you in advance. I can be reached at If there are any repair people near Oakland CA that can fix this, email me!
  • jjllcaljjllcal Posts: 31
    Check the latch/hinge ( an L shape metal that hold the door to the body of the van). It could be the screws are loose and the door is touching the body. It could be the latch/hinge need to be replaced (cushions has worn off).. about $200. This is exactly what happened to my 2004 van.. Thank you Toy for using lousy parts... (cheap parts).
  • wmisiawmisia Posts: 1
    Have same issue with Sienna pas. pwr. door....and pics...ect. would be much appreciated!
    my email:
  • Hello, I have the same problem on my 2005 Sienna. Were you able to come up with a solution to fix it? I'm also in Oakland. Thanks.
  • Please email me at and I will send what I have. Thanks
  • Northerner1 I am having the identical problem Can you email me a drawing and photos of the part that you machined? I would really appreciate it.
  • I took my van to toyota who quoted me $975 to fix my manual sliding door which would not open. It felt as if locked even when the door was unlocked. I was quoted close to a thousand to fis it. My own mechanic got the part and chared me $115 for the part (a simple latch) and installed it in a matter of an hour. Total about $235.00. He said there was a plastic part that was broken and he got a replacement. The part on the handle that was supposed to push the latch open had broken. The new part was metal. I think Toyota used inferior insufficient parts when they made these doors and realized it but would not own up to it so they decided to make a metal replacement part but make the consumer pay exorbidently for the mistake. I am NOT a fan of TOYOTA service. Overpriced and inferior.
  • Be aware, they are not only using part on the door. I found on my van, the window and door weather strip start melting ( sticking to the window) or ripping apart (both side of the sliding door) . I have a 2004 sienna and always park inside a garage. I have ask my mechanic and it will cost me 2 -300 dollars for each door. It really pissed me off. My daughter was driving my old 1996 camery and it was parked outside all the time and did not have these problems. They really screw the customers up dearly. I have spent a total of at least 5000 to fix this stupid van.
  • Good Evening: I leave in Puerto RIco and I have a Toyota Sienna 2005 about two days ago my two passangers doors are close and didn't open even with the locks open. I also have two children that have to climb the front seats to get back. I need to know if you can send what you have about the part that need to be replace or whatever you have on this issue. You can send me anything to I appreciate the help you can give me in this matter.
  • '04 sienna. Frozen doors every winter!!!! Live in Northwest. Our passenger auto door cable snapped the first winter we moved here and the part alone is $1000!!! You'd think they'd sell just the cable? Nope!! So it's on manual and that's what we live with now. I hate it. It's a huge problem. And it still freezes shut. Pain in the butt. My parents bought a sienna as well but loaded and I told them to turn off all auto doors or they'll break the cable. So far so good but had they not known, it'd be snapped as well. Wish it were a recall!!!!!!
  • Any chance you would have access and could post the fix for a 2005 passenger side sliding door fix? Mine will not release the Latch so the door can move. Thanks.
  • tillsongburg. can you email me or post a link to the photos and dimensions of the part that you made?

  • I have a 2000 toyotal sienna van.. power door right side works some of the time... I have disabled, taking the fuse out, and so on, but there is still a drain on my battery. I have to jump start with a portable battery starter each time to get going,... what can I do ? I don't really need the door, just want to be able to start van without hotshotting each time... Anybody got a clue??? poor rick in Oklahoma
  • Hi there, I was wondering if you know where can I find the procedure to apply tension back to the power sliding door cable for the Sienna 2001? It looks like you know a lot of toyota's sliding doors malfunctions. I appreciate any help on that.
  • Does anyone know the procedure to apply tension back to the cableon the 2001 power sliding door?
  • I have had work done on both the sliding door and the passenger door once at a cost of $1800 with the local Toyota Dealer. They are again not working, and this time the dealer wants close to $3000.00 for the repairs. The car is only valued at about $4500. If you think about it, if I repair the 2 doors it would be about 10% of new car. Yes the doors when they were working would be frozen doors every winter. Toyota did a terrible job with this van. I will not purchase another one from them. They should have a recall on the doors.
  • I agree. Mine froze shut every winter. I have had a ford windstar and a dodge caravan and neither had the problems of this Sienna. The doors are definitely defective and Toyota, instead of owning up to the defect, is PROFITING from it. My local mechanic repaired my sliding door for less than $250.00 when Toyota quoted me close to $1000.00. The part that was broken was plastic. The part they sent as replacement was metal. Obviously they (Toyota) were aware that the plastic part was defective yet they charge exorbidently for its replacement if done at Toyota. My advice: Have a local mechanic or body shop fix it. And next time buy Honda.
  • Can you post a picture of the part that was replaced or a part number?

    Thanks in advance.
  • bearsybearsy Posts: 2
    edited December 2010
    I bought a 2004 Sienna Limited in 2006. I bought it used from the Toyota Dealer. I decided to buy the extended warranty (7 years/100,000 miles), since the car has so many electronic parts on it. I paid $2K and thought that it was expensive, but bought the warranty anyway with zero deductible. I am SO glad I did. I've had some small things that needed replaced that was covered. But...

    ...the passenger sliding door started making a grinding sound when trying to open or close it with the remote or with the power button and then would not function.

    After reading the posts here, I was concerned that the door would not be covered for repair.

    I am happy to say that the door was covered for repair with absolutely no problems. They said it was the motor, and the motor is a covered part. Just thought I'd share my experience with a sliding door problem.
  • Your quite lucky. I purchased the extended warranty from Toyota and it didnt cover the internal door parts just the buuton. Go figure. They must have know the design was crappy right from the start. I see now the LEs dont come with power doors std now. Its nice to see Toyota struggle. I have bought 3 new cars and Toyota service has been the worst. My GM and Chrysler service people were great. Toyota does not entrust their dealers and employees to make decisions so you are directed to a 1 800 number to report your problem. Toyota corporate then makes a decision on whether your problem is worthy of them fixing it. Maybe if they listened to their customer concerns through their dealers they wouldnt be in this predicament of Record low sales.
  • Any chance you can get the part number from your mechanic and post the part number here?

  • ateixeiraateixeira Posts: 72,587
    Record low sales.

    ?? :confuse: ??

    Sienna sales:

    YTD 2010: 89,509
    YTD 2009: 75,509
    up 19.0%

    Did you mean record high sales? I think 2010 will be a record year for the Sienna.
  • Tillsonburg...
    I called the 800 number before I went to the dealer because of my concern that the sliding door would not be covered under the extended warranty. The representative told me that the door would be covered UNLESS it was the hinge, which he said it sounded like it was not and the door would probably be covered. After taking the Sienna to the dealer, the warranty department did come out to look at the door, and covered the repair. I paid nothing. I think if I were you, I'd get a copy of my receipt and forward it to the warranty department to see if you can get re-imbursed. I don't know how long ago you tried to get your repair, but maybe things have changed.
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