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This has happened many times, and sometimes wont happen for a week or so, but the problem always returns eventually.
I apologize for your frustrations. Have you spoke to a dealer regarding your concerns? Have you spoke with Customer Assistance? If not, I would recommend speaking with a dealer and starting a case with GM Customer Assistance. Please feel free to email me.
GM Customer Service
Service Dept claimed I was messing with both lock and window control at the same time and "blew out" the module.
I apologize for your frustrations. I would like to see what I can do for you. Have you spoke with GM Customer Assistance? If so, can you please email me your case number? Please include your VIN. I look forward to your response.
GM Customer Service
I have not had the problem on my Z71 Ext cab colorado
but I had it on a toyota Truck and a Silverado both were moisture problems
get the door panel off check the weather stripping for area water gets in try to seal it then unplug the switch carefully clean contacts with electronic cleaner
you can get it at radio shack after cleaning coat the contacts with dielectric
grease snap every thing back together all should work
2 hours got the truck back nothing had to be ordered but it is a large
chevy GMC dealership
is was a $3 fix replacing the fuel cap I live in an area high population mountainous and valleys with lakes freeways at times slow to a crawl
but i average around 24 mpg and i like the colorado a lot better than the
Toyota i had before Heck even Toyota had problems
a dealers input to service dept reps can be a disaster
have it towed to a GM dealer in another city you should not have any other trouble
Thank you for sharing your experience. Glad things went well at the dealer. Please feel free to email me with any questions comments or concerns.
GM Customer Service
They claimed to have balanced my tires and handed me the keys. On the way home (13 miles away) I realized the vibration was still there, and that kinda reenforced the Rep's diagnosis.
I don't like being shook up everytime I use my truck, so I return it to the service department. My appointment was at 8AM. They didn't look at my truck until 10AM. The head cheese Tom hops into the passenger seat and asked me to take him for a ride. Soon as we were on smooth road he agreed with me that there was a vibration but reiterated Jims diagnosis naming the computer as the probable cullprit. They need time to determine the actual problem so I leave the truck and Tom offers me a shuttle ride home.
After 3 days of no word. I call and speak with Jim. They want to keep the truck longer becuss they're still checkin it out. He offers me a free rental car. I accept and he sends the shuttle to pick me up. After 4 days of running errands in a nisson Sentra they tell me that they located the problem and Jim tells me my charge is $370. I talk to Tom and he eventually waives the charges because I am still within the warranty period. Later that day I pick up the truck and return the rental.
On the way home I realize that the vibration is still there. I'm still getting shook up. The receipted work order showed that they replaced an ignition coil module and 1 spark plug. I also notice that the box labeled "Mileage In/Out" said In: 26,723__ Out 26,723. Leads me to believe that they failed to even test drive the truck.
The following day I call Jim and let him know that whatever they did for the past week did not solve the vibration issue. After checking with the head cheese "Tom", Jim calls back and says I'm welcome to bring the truck back if I want. I decline.
Now I want a second opinion. Talked to a Service Rep at another local Chevy Dealer and explained the issue and Bob Bell's explanation. She said she never heard of the issue or the story I got from Bob Bell. I currently have an appointment for a diagnostic test with dealer #2.
I will post the results of that visit next week.