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Cougar Support Group - A New Start



  • fish8fish8 Posts: 2,282
    If you plan to keep the car for a long time, I wouldn't worry about whether it is a '00 or '01. If you trade in often, thats another story.
  • fredlyfredly Posts: 201
    I have no Garage, and I have plenty of Tree's birds and other furry critters, thankfully I've moved away from the critter that chewed on my bumper early in my cat's life.

    But I now own a EZ-up Tent, and a Cougar Car Cover, I'll be parking my Car under that for awhile, I may even install sides and a light so I can do Late night Waxing.....

    Now the best news of my day so far, I've just saved $1000 Clams on my Auto Insurance
    Yipee (and no its not with GEICO) I knew I was getting Ripped off.I was paying way too much for two vehicles.
  • jimbo_gjimbo_g Posts: 53
    They must be some darn good clams for $1000! ;^)

    Congrats Fredly, saving money is always fun even if it's $5.

  • badulah and stageleft:

    You were talking about moving the CSG website. Well, my fiance has a web hosting and design business. His name is Dave Miller and will be sending you an e-mail to so look out for it. If you guys are interested, let him know.
  • mws0520mws0520 Posts: 45
    I've been on vacation for the last few days. Just wanted to check in. I've only read the last two days of postings. I'll read the rest this weekend.

    JRP6977 - thanks for the post. We do listen. There are competitive reasons for not announcing our cycle plan actions although this day in age because of technology it is hard to keep them secret. Mercury will be around regardless of what Blueoval news says. (I am not only Cougar Brand Manager but also Mercury Advanced Product Brand Manager as well. I wouldn't have the title if there wasn't product coming).

    For those of you chopping down trees, I'm a tree lover. Be nice. Nothing better than opening the sunroof of the Cougar on a warm sunny day and cruising through northern Michigan, the Catskills, the pacific northwest, and every other tree lined road.

    PS - I'm pretty sure the Cougar Fest 2000 date has been secured (September). I'll confirm then post. It will be cool.
  • fredlyfredly Posts: 201
    Yippeee! Cougarfest is getting a Date!
    I just hope my cougar is out of the shop
    by then ;o (going on 2 weeks) for minor
    warrantee stuff(OK and the darn bumper) and a state inspection..
    My Dealership never ceases to amaze me.
  • fredlyfredly Posts: 201
    MWS, Talking Commercials again,
    I just saw the FMC think Green Commercials
    ya know the ones with the Electric cars,
    now those were great/funny commercials...

    Come'on really whats a couple million $
    for a Advertising campaign ;)
    oh well.
  • jrp6977jrp6977 Posts: 87
    I'm glad to hear that good news about Mercury, mws0520. I have been a Mercury fan and coupe fan for years. I've had Cougars, T-birds, and Mustangs. It's also good you're listening. And since your listening I would like to greatly encourage you as Cougar brand manager to look into increasing the number of adjustments on the Cougar's tilt steering column. The lack of enough adjustments on the Cougar wheel compromises my ability to get comfortable, and will definitely affect my future purchases.I'm 6ft tall and 170lbs yet I can't get as comfortable as I'd like in the Cougar. It's the single worst feature on the car.I've even heard salesmen complain about it. I noticed the 2000 Mitsubishi Eclipse has gone to the more adjustable tilt wheel similar to those on the Sable and other Mercury products. I think improving the tilt column would make the Cougar more comfortable to a wider range of body types, and maybe sell more cars.Also, if a customer is able to be comfortable in a given car,that same customer is more likely to buy the same make or model again. Again, thanks for listening. I hope this information is helpful to you.
  • eurocareurocar Posts: 12
    The steering wheel for the European Cougars adjusts fore and aft as well as for rake. It'd be nice if Mercury Cougars would at least offer that as an option here in the US. Same thing with climate control, the German Cougars have automatic temp controls I think. I wouldn't care for either of the above, but they should be available to those who would like them.

    After reading Car and Driver and Automobile, and listening to all the complaints about the uncomfortable seats, I have a question for this group: how many of you find the seats uncomfortable? I've done quite a bit of long distance driving now, and I honestly don't see how all these road testers find the seats so bad that they imply it totally detracts from the rest of the car.

    MWS - Is Mercury aware of all the media's complaining about the seats? What's your take on this? Is Mercury considering changing the seats, or perhaps offering the Recaro's from the 'S' as an option? (I read that the 'S' has Recaros.. don't know if that's true really).

  • jayhawk5jayhawk5 Posts: 70
    From my experience, I think it varies from car to car. The car I test drove had good seats- very comfortable. Unfortunately, the car I ordered doesn't have comfortable seats. It feels like they're leaning to the right, and I just can't find a comfortable position in them. Fortunately, I haven't had to take any long trips yet, about 1 hour is the longest. Other than that, and another 30-40 hp I love my cat- it's a great car!
  • jayhawk5jayhawk5 Posts: 70
    What I forgot to say was that- I could see people saying that the seats detracted from the car's overall experience if they are similar to mine. It's a minor detail though, and the rest of the car is so great, it's easy to overlook.
  • esbrockesbrock Posts: 88
    I find the seats in my cougar to be very firm and supportive. The longest trip I've taken was three and a half hours with no discomfort at all. I did have aftermarket leather installed when I bought my baby. I don't know if that makes a difference or not.

    I feel sorry for all of you that have to leave your cats outside to face the elements, when your home. Thank God I have a garage to park my sweetheart in at night. I don't think I would be able to sleep knowing that she was left outside having to fend for herself.
  • I don't think the seats are bad. They're a little hard, but not uncomfortable. The back seats are a different story, but the only thing that is ever in my back seat is my purse. So I really don't care about those. The steering wheel could tilt a little lower. The engine could use more horsepower. It would be nice if the car had jet boosters on the bottom so I could drive vertically. It could have a protective force field around it to protect against birds and maple trees. It could wash itself. It would also be nice if it did the dishes and vacuumed.
  • fish8fish8 Posts: 2,282
    Back about 7 monthes ago I took my Car in and had them look at my driver seat(lacked padding on the bolster part of the seat). They decided to replace the seat after assuring me that the new one would match 100%. Well, 2 weeks later I brought my Cat back to the dealer to have them replace the seat. To my amazement, when I got the car back the seat did not even match what was in the car originally. I asked why they even put the new seat in when it totally didn't match the rest of the car. They didn't have an answer. They told me that the company Ford outsources the seats from do not make the seat(fabric) that came with my car.. I WAS SHOCKED. They had to take the seat fabric from my old seat and put it on a new frame. Moral: If you need to replace your cloth seats, BE CAREFUL!!!!
  • badulahbadulah Posts: 961
    Um, I like my seats just fine.

    I'm glad to hear Cougar Fest will be in September, this gives us more time to get CSG products ready.

    I need some feedback from you guys. How much would all of you be willing to spend on a quality CSG Polo Shirt, and a CSG T-Shirt? I need a ball park figure so I can start working on both. Please let me know.

  • fredlyfredly Posts: 201
    RE: shirts
    If you want I have a guy who did the ones for NECO
    He also made me an embroidered POLO shirt, some who have come to gatherings or have ordered them can tell you what they think.
    I'm going to arrange to bring a variety of Products to CougarFest, Jackets, Hats, T's, etc. All being one off's
    I'm going to start getting pricing for the next round of purchases.

    RE: Seats, I drove 16.5 hours ~1100 Miles and I have no complaints about my Sport Cloth seats.

    I did sit on leather at a dealership and found they were remarkably firm... one reason, other than HOT/COLD for not choosing leather.
  • Anyone know if heated mirrors come with the Sport package? I thought I read that somewhere, but I could be mistaken. I haven't driven my cat in weather cold enough yet to have noticed.
  • badulahbadulah Posts: 961
    As far as I know, the mirrors are heated when you turn on the rear defroster.

    If you could send me the info, I would really appreciate it.
  • fredlyfredly Posts: 201
    ferrywistle, I thought all mirrors were heated? cause when i look in them my car looks hot... no just kidding(really bad joke)
    But I think regardless of package you get them.
    Badulah, I'll get you the info, I need to get to my house first...
  • dkurtz1dkurtz1 Posts: 3
    Dear Cougar owners:
    I am about to order a new Cougar from the factory. I have been waiting for this day for a long time. However, I still need to keep the price as low as possible without leaving off anything I will regret.
    I would like to hear your advice on options for the Cougar. Several options that I would order if I could get them individually are packaged with other options that make them expensive.
    1. Do I really need the fog lights? I have read comments from some of you indicating that the headlights may need help from the fog lights.
    2. How badly do I need the rear window wiper?
    3. Will I be satisfied with the handling and braking of the 15-inch wheels? The 205 tires are the same width as the tires on my wife’s Windstar, so they ought to be able to hold a Cougar on the road. But the Cougar I test-drove (and loved) had 16-inch wheels with 215 tires.
    4. If my car comes with 15-inch Firestone Firehawks, what do you think of immediately swapping them for something with more grip? P.S. — I live in the snow belt.
    The options I intend to order are anti-lock brakes, traction control, side air bags and side moldings. I am getting a V-6. Performance and safety are more important to me than luxury and convenience.
    Thanks for your help.
  • jayhawk5jayhawk5 Posts: 70
    dkurtz1- In my case, I wanted my cat to look as sporty as possible. Therefore, I got the rear winshield wiper, spoiler, larger wheels, and fog lights. I think the car looks great with these additions, it looks very sporty. I can't imagine having a Cougar without these things. However, I know there are people in this group that feel differently, and are perfectly happy without these additions. It's all personal preference. I use the fog lights all the time, and they really help out a lot. I've had to use my rear winshield wipers many times too, and that's helped. So, not only do they make the car look sporty, they actually can be put to use. Just my opinion, of course. Good luck on your decision!
  • jayhawk5jayhawk5 Posts: 70
    sorry for the double post!
  • jayhawk5jayhawk5 Posts: 70
    dkurtz1- In my case, I wanted my cat to look as sporty as possible. Therefore, I got the rear winshield wiper, spoiler, larger wheels, and fog lights. I think the car looks great with these additions, it looks very sporty. I can't imagine having a Cougar without these things. However, I know there are people in this group that feel differently, and are perfectly happy without these additions. It's all personal preference. I use the fog lights all the time, and they really help out a lot. I've had to use my rear winshield wipers many times too, and that's helped. So, not only do they make the car look sporty, they actually can be put to use. Just my opinion, of course. Good luck on your decision!
  • jrp6977jrp6977 Posts: 87
    Its really great to have someone, particularly the Cougar brand manager, listening to our suggestions. I'm always impressed with a company that truly shows interest in its customers. Of course, it only makes sense to do so. In addition to adding more downward adjustment to the steering wheel(actually tilt/telescopic would be great) I would also go for the auto climate control. I noticed in european magazines that it's available and uses controls similar to the great trip computer. I also think that it would be great if the interior was more color-keyed. The carpet, and the bottom of the dash and door panels should match the seats. Besides looking good, this would reduce the horrible heat buildup in the car. Besides being easier on occupants, it would be easier on the AC. I remember one of the first Cougars I sat in back in May of 98. It was sitting in the sun in a dealers back lot. When I got in, the inside was so hot, I could barely touch the steering wheel. I know black is supposed to denote sportiness(why,I don't know) but I personally never liked it much in car interiors. My first thought when I saw all the black in the Cougar interior was that it must save the company lots of money using all the same color on carpet and door panels. I noticed Ford Division color-keyed the inside of the Mustang in later models after I bought my '94. I thought the change was for the better. I've also noticed great differences in the quality and fit and finnish of the leather interiors. Some of the leather I've seen is full of very fine wrinkles. Others are smoother, with only a few wrinkles typical of most leather seats. Again, thanks so much for the oportunity to give you my suggestions.
  • fredlyfredly Posts: 201
    I tell you what, lighter color leather steering wheels, tend to show dirt amazingly well(should see my dads Towncar steering wheel, yikes), and although we as a group take relatively good care of our cars, there is the unspoken group who would rather not be as tedious as we are.

    Steering Column, it goes down enough for me, but I was concerned when I let it go up all the way and it pushes on the console up. Climate control, yeah why not offer it, especially because the Euro Cougar is made right here?

    And one last suggestion probably never heard but here goes. The wiper squirters on the hood, perhaps could be mounted on or under the cowl, leaving the hood smooth of obstructions.(makes maxing easier too)
  • fish8fish8 Posts: 2,282
    I'm sure the biggest reason for the stateside Cougars not having Auto AC is Cost. Mercury probably wanted to keep the cost of the car low, so therefore did not include auto ac. Just my opinion!!
  • fredlyfredly Posts: 201
    Well yes MWS did state that this was the reasoning behind the Climate control.
    But really what would it cost us at the table
    an extra $200?
  • jrp6977jrp6977 Posts: 87
    Climate Control and tilt/telescopic wheel(one that REALLY tilts), would be class exclusives and might draw new customers by broadening Cougars appeal.Who knows,Ford Motor Co. might even gain back some customers they lost by dropping the T-bird and old style Cougar?
  • mws0520mws0520 Posts: 45
    Seat comfort has been an issue. We have new seats coming to the program in June for the remainder of the 2000 model year and then into the next model year.

    Other suggestions: Thanks. I'll talk to the program team.
  • dkurtz1dkurtz1 Posts: 3
    Dear mws0520

    I am on the verge of ordering a new Cougar from the factory. How long would I have to wait in order to get the new seats you mentioned that are coming in June?
    Is there any drawback to waiting for them such as getting into the build-down, etc.?
This discussion has been closed.