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Chrysler's New Lifetime Drivetrain Warranty
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I seriously doubt you'll find any warranty that will cover a commercial vehicle for an infinite number of miles. The majority of what you listed are commercial vehicles.
And, as I've said in the past, don't expect Chrysler to replace your engine just because the valve covers have a little oil on them or if it is burning 1/2 qt of oil between changes. I would expect them to replace a powertrain component that caused the engine, transmission, etc., to stop operating.
I bought a dodge ram solely for the warranty.I did major research and I found nothing but the good stuff. " Warranty non transferable - inspection every 5 years"
When I bought the truck I recieved the 3 yr 36000mi warranty paperwork with a lifetime supplement.
After owning the truck for 4 months I recieved the actual lifetime paperwork in the mail. It states that the warranty loses value as the vehicle devalues according to
NADA. example vehicle with 10 years 300,000 mi valued at 1500 dollars that
needs a 3000 dollar transmission the warranty is void or at best prorated so
someone has to make up the difference.
now lets talk reliability. I have brought this truck in twice for service. twice I have had warranty issues.
3000 ---- coolant leak 2 hours for oil change and repair
6000 --- sat radio tuner bad 5 hours for oil change 2.5 weeks radio on back order
happy happy joy joy
10: Pontiac Grand Prix:
Geeze, this sucker is so old I was out walking my brontosaurus when it first appeared in the showrooms.
9: Hyundai Entourage
Didn't this vehicle just come out? What makes it bad? I thought Hyundai was the new wonder kid on the block.
8: Nissan Quest
My brother-in-law bought one when my sister and him had their first child. He didn't keep it long. He wanted to trade it for a new 2007 Altima, but even the Nissan dealer low-balled him. BIL ended up with a new loaded Ford Fusion.
7: Chevrolet Aveo
Mom loves hers.
6: Ford Crown Victoria
Geeze, this car is practically pre-Cambrian. Still, I would buy one if it's all I could afford. I'd rather have it's nicer Mercury Grand Marquis sister. The Crown Vic is precisely the type of car I'd have loved 10-15 years ago, but it is now pathetically outdated.
5: Dodge Magnum
I'm pretty sure there's a lot of people who love their Hemi Magnums, though they do remind me a bit of a mid-1950s Mopar wagon. Isn't this one getting the axe?
4: Dodge Caliber R/T AWD
Thought the Caliber was neat when it came out. I dig the drink cooler. Of course, a mini cross-over in place of a genuine subcompact is a bad idea.
3: Jeep Liberty
The Liberty just debuted when my brother bought his Jeep Cherokee Sport. Unlike too many SUV owners, my brother actually takes his vehicle off road. He prefers the beam axle of the Cherokee Sport over the IRS of the Liberty.
2: Dodge Nitro
This is a stupid, ugly vehicle that has no reason to exist. There are plenty of Jeep models from which to choose instead.
1: Chrysler Sebring
Is it really that bad other than the bizarro styling and El Cheapo interior? Michael Scott of the prestigious Dunder-Mifflin Company talks of his Sebring as if it were a Lexus.
i think the magnum is GREAT, personally. OK, not the highest quality interior. But being the only mid-size RWD affordable wagon should count for SOMETHING. And I love the looks. If only I could stomach 15 mpg at the current gas prices, I'd be driving one. (but to answer your question, yes, it has been axed)
The crown vic? Yeah, its outdated. But its cheap to buy, cheap to own, easy to work on, and really quite reliable. Oh, and not to mention HUGE. What sedan on the market can fit 10 people? (that would be 6 live ones up front and 4 dead in the trunk)
Strange that they would pick a specific model of Caliber. So... in other words, a regular Caliber SXT placed above these 10 vehicles while the RT AWD placed in the middle? How strange. And this may very well demonstrate the merit of this list.
Nissan Quest? Why should ANY minivan be on the list? And if one is to be on the list, how they heck could it be japanese?? I mean, good grief, the H3 didn't even make it on here!! A vehicle that is slower than a minivan, sucks 50% more gas than a minivan, and has 50% less utility than a minivan ... yet it is somehow better than a minivan .... yeah, right.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
The lifetime warranty is LIFETIME to the original owner, not to every Tom, Dick and Harry who may purchase it preowned decades down the road. There is a FREE powertrain inspection required every 5 years, within 60 days of the warranty anniversary. It says that right in the warranty details. Was there something misleading about that?
And I don't know what type of prorated warranty paperwork you're referring to but I bought a new Sebring in September that has the lifetime powertrain warranty. There is absolutely no prorating to the repairs it covers. There is not even a deductible.
I even posted the link yesterday of the official warranty. Please copy and paste this prorated warranty section that you refer to.
There is no scam. This is absolutely the best warranty in the industry. Period.
LOL - I don't know how much credibility I'd put on a ten worst cars list that didn't include the Pontiac Aztec. That thing was just so butt ugly I wouldn't have cared how it drove or looked inside.
I even wrote to GM and said that the next time they unveil a prototype vehicle around the executive conference room table I'd hope someone would have the guts to stand up and say what they really think of it before it hits the streets.
I received a reply that my email would be forwarded to the proper people. That's the last I heard about it.
I have downloaded the paperwork refered to on my computer but I do not know how to load it on this page. send an email to danzandude@yahoo.com and I will reply with an attachment. the paperwork is for the lifetime added plus service contract,
also I just got off the phone with chrysler corp. and spoke with a representative
who told me that " this applies to the lifetime powertrain warranty as well!!!!
"IMPORTANT! The maximum reimbursable amount should a covered component
fail will be THE TOTAL COST OF THE REPAIRS PER VISIT LESS THE DEDUCTIBLE OR THE CASH VALUE OF THE VEHICLE WHICHEVER IS LESS!
T">HE CASH VALUE OF THE VEHICLE WILL BE DETERMINED BY THE AVERAGE RETAIL VALUE AS LISTER BY THE CURRENT NADA USED CAR PRICING GUIDE. In situations where the repairs costs exceed the cash vakue of the vehicle, the remainder of the plan coverage will be cancelled."
If anyone wishes to find out for themeslves please call
1-800-521-9922
again I have done this and asked about this and if it also applies to the lifetime powertrain warranty and I was told by the representative yes it is the same for
the lifetime powertrain warranty
you bring in a nicely maintained ten year old chrysler product needing a transmission and they say too bad so sad no warranty ,no value!!!!
see as the warranty states "lifetime means lifetime"
HAHAHAHAHA
keep grasping at your feel good view
to all that bought the vehicle for the " LIFETIME WARRANTY " not the joy of owning
a chrysler product. I truely suggest filing a complaint with the FEDERAL TRADE
COMMISSION as to the false advertising and shady dealings and see if there is any way to force chrysler to see what term lifetime really means!!!!
I have already done so .
let's not be suckered
Anyone here bought a car brand new that has exceeded a 10/100K warranty?"
If by your first sentence you mean - how many originally purchased cars did you keep beyond 100K++ miles . . . see below:
I know this is a post from a week ago, but I have to respond. Yes, I have three vehicles that fit that description: 1). 1985 SAAB 900 8-valve - Still a daily driver with over 250K on the clock. No engine corrective maintenance work, including no head gasket (proper coolant formulation and change intervals are critical here) and no timing chain replacements. Only powertrain work - a new clutch at 120K, 2). 1994 Dodge Grand Caravan ES 3.3L - 168K miles - replaced both head gaskets and water pump myself at 162K - otherwise, excellent condition, and still on the original 4-speed ECT, and 3). 2002 Hyundai Elantra sedan - just crossed the 110K mile mark - replaced timing belt and water pump once in accordance with service manual at 60K - only powertrain work to this point. The SAAB has used Valvoline 10W-30 since delivery in 4/85 and the other two use Mobil 1 5W-30 - OCI is every 3K or 3 months on all three.
Anyway, I doubt Chrysler would replace a head gasket on an engine with 162,000 miles on it. In fact, I'm willing to bet they won't. That's normal wear and tear, not a defect. And for a Saab, that's about 3X normal wear and tear. The Saab head gasket failure rate was 8%, according to Saab.net, and they wouldn't lie
Sure it wasn't eighty?
But to the topic at hand -- high mileage failure of a head gasket just isn't a defect--it's pretty normal. Head gaskets undergo enormous stress, and all the more so with a turbo or high compression engines.
The only car I've ever had that blew a head gasket was a 1988 LeBaron turbo coupe...and fortunately it was the ex-wife's by the time I had it. Those old Chrysler 2.2/2.5's used an aluminum head with an iron block. Over the years, the different rates of expansion and contraction of the two materials would wreak havoc on the gasket, causing it to fail. I've heard this was a common problem. So I'd consider it a design flaw...they needed to design a better gasket.
Otherwise, if you let your coolant run too low, or go too long without changing it and the car overheats, or do something that somehow puts undue stress on it and the gasket fails, I'd count that as a maintenance/neglect/issue.
But how would you determine a normal "wear and tear" life on a head gasket? It's just something that, under normal circumstances, and if designed properly, just doesn't fail.
Oh, and to my ex-wife's LeBaron's credit, it did have about 115,000 miles on it when it failed. And the head was warped, too. So I have a feeling that something else may have been going on here. That car had been stolen a few times while we had it, and I'm sure the joyriders didn't go gentle on it. She could have also let it run low on antifreeze or do something else to it that she never fessed up about. So in this case, the true answer to why it failed is like askng how many licks does it take to get to the Tootsie Roll center of a Tootsie Roll Pop! The world may never know!
In this case, I'd say it was probably a little of both. Design flaw (or at least an example of "they don't build 'em like they used to) coupled with neglect. So while my old Dart probably wouldn't have behaved like that, Chrysler still most likely would not have picked up the tab.
I guess I just find it hard to put a shelf life on certain items. For example, things like brakes, spark plugs, tires, timing belts, etc, wear out over time and need to be replaced. Something like a water pump WILL wear out, given enough time, but I never really considered it a wear-and-tear item. But as long as you're not over-tightening the belts that are attached to its pulley, and as long as you run the proper coolant mixture in it and change it regularly so you don't mess up its bearings, then it should last a long, long time. So why then, might the water pump in my 1980 Malibu go bad around 95,000 miles and 9 years of age while the water pump in my grandma's 1985 LeSabre would still be fine at 157,000 miles and 18 years of age, which was when we got rid of it?
Or take transmissions, for example. When GM came out with those lightweight THM200C trannies, they pretty much acted like they should. I mean, take something designed for a Chevette and put it in a full-sized car with a 5.0 V-8 and it's SUPPOSED to shred, right? :P But then a car with a THM350 or THM400 could very well last forever without needing a rebuild, simply because its beefier.
So in this case, a THM200 might only last 100,000 miles whereas a THM350 could've lasted 200,000 miles in the same car, because that's what they were designed to do. But try telling that to someone who, say, went from, say, a 1975 Malibu that was running strong when they traded it at 100K to a 1981 Malibu that was ready to puke its tranny at 90K.
My own opinion is that a head gasket is more like a clutch disk or brake pad than it is like your dashboard. It is an active, not a passive, component. It is subjected to tremendous stress.
I'm amazed they last as long as they do.
And besides all that, they are subject to owner negligence and there are ten ways to Sunday for a manufacturer to weasel out of a head gasket repair (as you've no doubt witnessed in these various forums).
LOL - you really shouldn't spread such misleading information about Chrysler's lifetime powertrain warranty on the forums when it is so easily refuted. You even provided a phone number to do so.
Okay, I called Chrysler today and asked them several things about the warranty. One of the things I asked is if someone with the lifetime powertrain warranty keeps their vehicle for 10 years and then a major powertrain component fails would they repair/replace the component if the repair exceeded the value of the vehicle.
She said that if the repair cost was more than the vehicle's value Chrysler would pay the person the value of the car and they could do whatever they wanted to with the cash. Basically, Chrysler is buying the car off the owner but the person not only gets the cash but they can keep the car as well.
Now, can anyone name ANY extended warranty, regardless of the cost, that will pay you for your car and still let you keep it? I didn't think so.
One of the best parts of this warranty is that is totally FREE for anyone who purchased most new Chrysler, Dodge or Jeep vehicles on or after July 26. There is no deductible for parts or labor, unlike most extended warranties people buy for thousands of dollars.
Still the best warranty in the industry. Period.
Now tell us some more cynical stories. I'm ready to fire back with both barrels loaded. BTW, the phone number you posted is wrong. The correct number is 1-800-992-1997.
How is the value of the car determined?
Does Chrysler put a value on it or does the dealer?
Is the value the put on the car the value it would have if it was working or is the value just as-is condition.
For example if the car needs an engine and the engine repair would cost 2,500 dollars so if the car is worth less then 2,500 dollars Chrysler pays the owner 2,500 dollars to do with as he or she wishes. There aren't many 10 year old vehicles that are going to be worth more then 2,500 dollars with a busted engine. How exactly is this fair market value determined?
Lastly you never mentioned what happens to the lifetime warranty after the owner gets his or her money for the broken car.
I would assume that Chrysler considers the lifetime of the car over and makes the warranty null and void.
Who is to say that they won't declare your powertrain failure normal wear and tear and not a product of defect in materials and workmanship?
I guess my point is why did Chrysler put that in the warranty, about defects in workmanship and materials?
Obviously to prevent scams, but it's also their way out of just about any situation should they have any doubts about your claim.
It'll be interesting to see how long it continues.
It'll be interesting to see how long it continues.
My bet is until it is sold by the hedge fund or or until the IPO.
As far as the head gasket issue is concerned, I think that it is both a wear and tear item, and an engine failure issue depending on how many miles it has. Certainly if one goes at 20k miles, that is a design problem. But if it fails at 200k, I would not look at it the same way. Either way, it is an engine component and should be covered by a "lifetime" powertrain warranty. Otherwise you could say anything is wear and tear.
It would have been a lot better to start from scratch and start building reliable quality vehicles, rather than using gimmiks to lure buyers in.
Oh, if they think Nardely is going to fix Chrysler.... Nardelly is product of Jack Welch, and if GE were a country, human rights activists would have been calling Jack a tyrant, like Stalin or Hussein.
The lifetime warranty may not even be worth the paper it is written on, with all the disclaimers....
As a lifetime Chrysler fan (learned to drive on a 1966 Dodge station wagon) I've been hoping they would turn it around. The trouble is, they just don't have anything out right now that I would want to own.
The 300 is now an old design, they ruined the Charger and the Viper is just too extreme. Most of their line-up is heavier, and slower than the competition. Their high-performance cars use big gas-hog engines to get them up to speed.
The last car from Chrysler that I was truly attracted too was the Crossfire but that was just an underpowered SLK.
Maybe they don't have the cash to develop better cars but if they don't do something soon, all the warranty in the world won't save them.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
I posted last year that I thought Chrysler was finished after our local auto show. They had released a bunch of new vehicles and the majority were....not very good. Couple that with dumping Chrysler on Cerebus with little in the pipeline. My personal opinion is Cerebus will begin selling some of the individual brands later this fall. There is no way they can raise enough cash to fund new engine and product development with the current models on the car lots. You can only outsource so much.
I had a 1990 Acura Integra that went 167K miles in 10 years. I still have a 1992 Acura Integra with 138K miles, a 2000 Toyota Sienna with 123K, and a 2002 Acura TL with 69K - original owner of all them.
Still, I don't think this warranty would be enough to get me to buy a T&C instead of a Sienna when the time comes. Maybe I'm wrong, but it seems to me that a "defective" engine part will fail well before 10 years, 100K miles anyway. Anything past that it's pretty nebulous whether it was a "defect" or just wear and tear.
Also, will Chrysler even be around in it's present form 8,10, 12 years from now to honor the "lifetime" warranty? If they are sold (likely) in the next 10 years, will the new owner have to honor the warranty?
You've misread the warranty. It doesn't matter if a powertrain component fails at 1,000 miles or 1,000,000 miles - if it fails for the LIFETIME of the original owner Chrysler will replace it free, no deductible.
It seems to me that if I took a 2008 T&C with 185K miles to a Chrysler dealer in the year 2020 and asked for a new engine, it would be hard to "prove" a defect versus "wear and tear" .....that's what I mean by nebulous. I'm sure the dealer is going to say "wear and tear"....
(also add in the uncertainty about Chrysler's future 12 years from now....)
If you take it to the dealer and it is still operational and ask for a new engine, of course they are not going to replace it. If a powertrain component FAILS it will be replaced for free for the LIFETIME of the vehicle to the original owner.
We are not talking about brake pads and spark plugs here - normal wear and tear items.
Read the following link for more information: http://www.chrysler.com/en/lifetime_powertrain_warranty/faq.html
The Lifetime warranty is NOT TRANSFERABLE and is only applicable to the ORIGINAL OWNER.
Q8: What about second owners of the vehicle?
A8: Subsequent owners or lessees, even if they are within the same family or business, are not covered. Successor business entities or persons to whom the vehicle is transferred by operation of law are also not covered. Chrysler offers extended service contracts for purchase for second owners of Chrysler, Jeep and Dodge vehicles.
Q9: Why did you choose to make this program non-transferable?
A9: Our internal research data confirmed that the transferability take rate (available on the 7-year/70,000-mile warranty program) was low. We are providing peace-of-mind to the original owner who made the investment in our Chrysler product. Our competitors, Hyundai/KIA/Mitsubishi that offer what was considered the benchmark in long-term powertrain warranty (10 years/100,000 miles), only extend it to the original owner. With the announcement of the Chrysler Lifetime Powertrain Warranty, Chrysler will be the new benchmark in long-term powertrain warranty.
some Chrysler owners are definitely going to get snagged on this "lifetime" warranty because cars wear out "normally" and that's not a defect.
That's why Chrysler put the phrase in there. They wouldn't put it in there if they weren't going to use it.
They have no intention of warrantying worn out cars.
some Chrysler owners are definitely going to get snagged on this "lifetime" warranty because cars wear out "normally" and that's not a defect.
That's why Chrysler put the phrase in there. They wouldn't put it in there if they weren't going to use it.
They have no intention of warrantying worn out cars.
Exactly - I really find it extremely hard to believe that if I buy a 2008 Chrysler and take it back to the dealer in 2020 with 150K miles and it's burning oil, they are going to give me a new engine. The dealer's service manager is going to say "wear and tear"... (and it probably is legitimately wear and tear at that point)
Also, I still say, a truly "defective" part is going to break well before 100K miles anyway, otherwise it's probably not 'defective'.
Lifetime Warranty FAQ