Subaru Crew - Meet The Members II

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Comments

  • kenskens Member Posts: 5,869
    Count me in for trying to get SOA to recognize Patti's value to Subaru owners. As with any company, any activity that leads to more revenue and increased customer satisfaction is viewed good.

    I think we all can agree that Patti's involvement here has led to both. For me, one major plus of owning a Subaru is having direct contact with the manufacturer. That alone is a huge incentive for me to remain a returning customer.

    Like juice wrote, we need a tactful way to convey her contributions to the higher ranks at SOA. Perhaps we could put together a collection of testimonials from actual owners stating how they benefited from Patti and that they would like to see more.

    Ken
  • ateixeiraateixeira Member Posts: 72,587
    collection of testimonials

    Solid idea. That's the ticket.

    We could draft a cover letter and have several signed testimonials attached to it, then send it to Bob's contact (after verifying he still works there).

    -juice
  • paisanpaisan Member Posts: 21,181
    Go and protest in front of SOA headquarters! hee hee.

    Just kidding.

    -mike
  • lucien2lucien2 Member Posts: 2,984
    Mike's gonna bust out another letter writing campaign! :lol:
  • subearusubearu Member Posts: 3,613
    Yep, what Ken said! ;-) Not sure how it'd work though.

    Would a simple 'WE MISS PATTI' suffice?

    -Brian
  • ladywclassladywclass Member Posts: 1,713
    I'm keeping an eye out to see if Ed is around .... the local fairgrounds near my house is advertising a Studebakers Drivers Club and Swapmeet this weekend ....
    Brenda
  • paisanpaisan Member Posts: 21,181
    You know me, I'll get out my hippie outfit and protest gear! Haaaaaaa!!!!

    -mike
  • hondafriekhondafriek Member Posts: 2,984
    If the weather does not start co-operating the camp is going to be late this year, so far this spring has been lousy.

    Cheers Pat.
  • lark6lark6 Member Posts: 2,565
    I won't be at the big South Bend meet this weekend...too much to do around the house befoer I go on an extended biz trip over the next 2 weeks. Wish I could, though; I've only been to the ones they have in York, PA in March.

    Ed
  • ladywclassladywclass Member Posts: 1,713
    I went into the chat for about the last 15 minutes or so. Told them I was just sure you must be 'lurking' in our area when you weren't in the chat room ... think I just missed ya! Oh well, if you ever make it to the one in South Bend, I really do live only about 2 miles from the fairgrounds where it's held!
    Brenda
  • dcm61dcm61 Member Posts: 1,567
    The crew ordered the bad weather to keep you on the boards for a while longer. ;-)

    DaveM
  • bat1161bat1161 Member Posts: 1,784
    If you need member support for keeping Patti here, count me in. While she has not directly helped me with a particular problem, she has indirectly. She is one of the reasons I try to "sell" friends and co-workers on Subaru.
      
     I don't know of any other manufacturer who has had a rep on a board like Edmunds who has been able to help so many. It is nice to have someone we can tell our opinions to, who will forward them to the manufacturer.

    If you need emails, or snail mail sent let me know. I'll be glad to do so once I get back from vacation. I'm off to sunny California, to try some of the restauraunts that utahsteve recomended awhile back.

    Mark
  • paisanpaisan Member Posts: 21,181
    Have fun, want me to keep an eye on the outback while you are gone. There won't be too many auto-x miles put on it, wink wink nudge nudge ;)

    -mike
  • hypovhypov Member Posts: 3,068
    Need a house-sitter?

    Enjoy sunny Cali forn I A :D

    -Dave
  • bluesubiebluesubie Member Posts: 3,497
    "I think we all can agree that Patti's involvement here has led to both. For me, one major plus of owning a Subaru is having direct contact with the manufacturer. That alone is a huge incentive for me to remain a returning customer."
    Ditto, ditto and ditto.

    I came here in August '00 (thanks, Karen :)) after reading posts on nabisco about this forum.
    I was fed up with my dealer and close to not buying another Subaru again (svc manager lies, clutch problem for thousands of miles, etc.).

    I opened a case and Patti offered advice. Had it not turned out so positively, I probably wouldn't be in another Subaru now. And my wife might not be looking at replacing her OB with another Legacy in the future.

    -Dennis
  • hypovhypov Member Posts: 3,068
    I ditto that too.

    I had Patti helping me with a problem [affectionally called "Tweety Bird"] long before I joined the Edmunds Crew. Went out and got 'Ginger', the '99 OBS for Mom, not long after.

    -Dave
  • ateixeiraateixeira Member Posts: 72,587
    She sure seems to create a lot of repeat buyers.

    I've said this on other boards, and I'll repeat it here. No car is perfect, in fact every model has its problems and is far from perfect. So how they handle a problem is a primary concern.

    To a well informed shopper, like most of the folks on Edmunds and all of the Crew, know the more common problems of any given brand. Toyota had the sludge debacle. Honda trannys blow up. Subaru had issues with wheel bearings and now gaskets. We know about these because we read up and keep informed. Funny thing is these are the reliable brands, imagine the others.

    Having someone like Patti around makes me feel comfortable buying another Soob despite the few known issues, because I know I'll be treated fairly (at the very minimum).

    800-SUBARU3 is a start, but there's nothing like having someone to follow up.

    -juice
  • hondafriekhondafriek Member Posts: 2,984
    Must be something like that because it is pouring rain today again, we cannot seem to put two good days together straight:-)

      Cheers Pat.
  • p0926p0926 Member Posts: 4,423
    We definitly need to do something to keep Patti active on Edmunds. I can only surmise that SOA hasn't a clue how much she brings to the table in areas of customer satisfaction and owner loyalty.

    -Frank P.
  • steverstever Guest Posts: 52,454
    Anyone have trouble getting in the chat last night?

    Steve, Host
  • ateixeiraateixeira Member Posts: 72,587
    Not me, got right in. It wasn't nearly as crowded as last week.

    -juice
  • subearusubearu Member Posts: 3,613
    no problems with the chat here either. bloops worked too ;-)

    -Brian
  • ladywclassladywclass Member Posts: 1,713
    getting into chat this week. LAST week was AWFUL!! Now if I could only remember I'm on "central" time in the summer ...
    Brenda
  • rshollandrsholland Member Posts: 19,788
  • steverstever Guest Posts: 52,454
    I'm not going to name the individual who couldn't get in, but it looks more like a problem on their end from the responses :-) Thanks!

    Steve, Host
  • dcm61dcm61 Member Posts: 1,567
    and I'm using an obsolete Pentium 133 w/ 32 meg RAM, Win95 and 28.8 dial up.

    DaveM
  • kate5000kate5000 Member Posts: 1,271
    for petition to SOA to return Patti to Edmunds...
  • hondafriekhondafriek Member Posts: 2,984
    It takes to let SOA. know how much Patti was appreciated, and how much she is missed here.

      Cheers Pat.
  • gmginsfogmginsfo Member Posts: 116
    Just bought my first car since I bought a used Pinto in LA back in '81 - which died on me three days later, leaving me carless in the City of Cars. But no problem - I walked to work, Safeway was around the corner and I biked all over West- and Brentwood before moving back up to SFrancisco, where driving and owning is just a hassle.

    So what did I get? A Cayenne Red '03 Forester XS Premi with everything except the leather. I paid $23,660 for it and I must have done something right, because the dealership staff hustled me out of their place in less time than it takes to open that humongous sunroof, which was a major reason behind my purchase.

    First thing I did before driving off their lot was remove the crossrails on the roof rack, to decrease noise and increase, however slightly, mileage. I ordered a pair of the tweeters from an online discounter and will give those a try first before thinking about upgrading the other four speakers. Tomorrow the college decals go on that enormous expanse of rear glass, and my vanity plates are already on order.

    What else did I consider? Well, I thought about getting the new Turbo, but was turned off by the ethyl it requires and wary of its first-year jinx. I liked the Ford Escape, but it's lousy on mileage and handles worse, which is one thing I immediately appreciated about my new Forester. I've rented Santa Fe's and Blazers before, but didn't really care for either. So, when I saw the 0/24 financing, I put $10K on the credit card for some miles and financed the rest of the $24,700 total price.

    One thing I've noticed, lead footed as I am, is that this engine revs a bit high for my taste; around 3000 - 3200 when I'm doing my usual 78-84 mph on freeways. Is this just a fact of life? Maybe I should take the hint and slow down!

    Anyway, I'm looking forward to participating in this group and learning more about this excellent auto I now own!
  • kenskens Member Posts: 5,869
    Welcome Mike! So are you in the SF Bay Area now?

    Ken
  • nygregnygreg Member Posts: 1,936
    Congratulations and welcome. I love the red. Be careful during the first 1000 miles. You want to baby the engine and try not to exceed 4K rpm. Vary your speed too. Many change their oil after the first 1K, but it is not required.

    Greg
  • hondafriekhondafriek Member Posts: 2,984
    Welcome to the crew, enjoy your new Forester you have made a wise choice, and you are in the right place for info.

      There is enough expertise between the lot of us to be able to answer most of your questions.

      Cheers Pat.
  • ateixeiraateixeira Member Posts: 72,587
    Congrats Mike! Yours is the 2nd most common name (after Dave) in the Crew, in fact it was your destiny to join us. Welcome. Meet my collegues, Dave, Dave, Mike, Dave, Steve, Mike, Dave, and Dave. :-)

    What college? Smarter than the average bear, Subaru owners tend to be.

    Love your choice - I have a Forester myself.

    -juice
  • dcm61dcm61 Member Posts: 1,567
    Welcome on behalf of all the Daves.

    DaveM ('03 Outback wagon - SeaMist Green)
  • hypovhypov Member Posts: 3,068
    Welcome Mike :)

    -One of the Daves on behalf of by DaveM ;-)
     ('03 Silver WRX Wagon + '99 Black Outback Sport)
  • mrk610mrk610 Member Posts: 378
    Congrates Mike .

    One of the other Mike's
  • ateixeiraateixeira Member Posts: 72,587
    Told ya so! :-)

    -juice
  • paisanpaisan Member Posts: 21,181
    To the crew Mike!

    -mike
  • Karen_SKaren_S Member Posts: 5,092
    and welcome to another Mike!

    Btw, to my knowledge, I'm the only Karen here. ;-)
  • ateixeiraateixeira Member Posts: 72,587
    Yeah, but you're one of many with a "K" in your name. Another Subie demographic. :-)

    -juice
  • hondafriekhondafriek Member Posts: 2,984
    Forgot I had a K in my name, full moniker Is Patrick Ignatius Brendan Mc Cartney.

      Cheers Pat.
  • dcm61dcm61 Member Posts: 1,567
    All those names and you still don't equal a full Dave (Da*e) ;-)

    How's the weather? Cold (40F) this morning in SE PA.

    DaveM
  • hondafriekhondafriek Member Posts: 2,984
    Is beatiful, was in the seventies yesterday and sixties today.

     JUICE you remember Heatherbean? that used to be here who could not make up her mind what she wanted.

     Well she is over in nabisco now in the Legacy forum, all the same daft questions, and still supposedly changing cars like they are going out of style.

     Cheers Pat.
  • hypovhypov Member Posts: 3,068
    nabisco?....

    -Dave
  • hondafriekhondafriek Member Posts: 2,984
    slang for NASIOC>

      Cheers Pat.
  • dcm61dcm61 Member Posts: 1,567
    = NASIOC

    Yeah, Heather just traded an '02 GT wagon with 4000 miles in on an '03 WRX wagon.

    DaveM
  • hondafriekhondafriek Member Posts: 2,984
    I seriously doubt that,she used to be here and supposedly changed cars every couple of months because she was always unhappy with her choice, if it is true her husband should think seriously about trading her:-)

     Cheers Pat.
  • hypovhypov Member Posts: 3,068
    y'all got me wondering since when RJR Nabisco started having an interest in Subarus :D

    -Dave
  • dcm61dcm61 Member Posts: 1,567
    That was the trade she just made. She had the '02 GT for about 10 months; a record for her!

    I agree that the husband should trade her in. :-)

    DaveM
  • hondafriekhondafriek Member Posts: 2,984
    I got my GT in March 01, since that time she has gone through an outback sport an LL bean A GT wagon and now she is on a WRX definitely more money than brains.

      Cheers Pat.
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