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Jeep Liberty Power Windows

Let me first say that I love my 2006 Liberty. I have had my Liberty since December of 2006. In the past 11 months I have taken her in four times, each time to fix each of my 4 power windows because they fall off the track. My dealer says that this is common in hot weather (I live in AZ) as the part that keeps this from happening deteriorates in hot weather and since this is selective in occurrence, a recall is not possible. I am getting ready to take her back again as my driver's side window is showing signs of slippage again. Anyone else have this issue and what are our recourses? My warranty is up next month and then no freebie repairs on this chronic problem. What to do?????


  • Yep,
    My 2006 Liberty is on 3 windows in 10,000 miles. First and last Chrysler product for me.
  • Just out of curiosity, Fleetofmany, do you live in an area where the weather is comparable to Arizona's heat? The reason I ask is, as I said before, Jeep is blaming this "glitch" as exclusive to Libertys that are exposed to enduring hot weather :shades:
  • I have a 2006 jeep liberty and it sucks as far as the windows, Three of my windows have come off track and I'm always in the shop. They said this isn't the first problems they've had with these windows. Plus all my rims are peeling.
  • As I am trying to compile a case for a recall on this window issue, could you tell me what part of the country you live in and if heat is an issue for where you live? :confuse:
  • Hello....yes, I have a 2005 Liberty and have had numerous issues with my Power Windows. I have had the car almost 2 years and have had to bring it in 4 times, so far. It just turned 40,000 and now they want to charge me $375 to fix the regulator on my drivers side passenger one. I just had the drivers side front fix a little over 2 months ago...just barely under warranty.

    Let me know how you make [email protected] Thanks.
  • siberiasiberia Posts: 520
    Been a long time since I installed a car window in its holder. A spongy semi-tough semi-sticky strip of rubber-like material was used then to hold the bottom of the window glass in the frame. It’s an interference fit. The bottom of the frame is held solid, the strip is put in place and the window is just shoved straight in until it bottoms out. The problem I am having with the heat theory is that the installation material would tend to get softer while getting stickier – unless the heat dries out the material and it hardens losing its stickiness. That should take about a decade to happen unless the material is low quality. I suppose there could be a design problem fit between the glass, strip and groove.

    With the method I am talking about the mating surfaces of the glass and the frame need to be very clean. The strip needs to be accurately positioned and the window needs to be bottomed out in the groove.

    What to do?????

    Your might stop by or call an auto body supply store and ask what they are using these days to hold automotive window glass in the frame and see if the dealer’s story holds water. Our local store is called “Auto Body Supply” and they have it all.
    Then try to make sure the dealer is using the right stuff. ;)
  • AWESOME ANSWER! Thank you for that. I've gotten a few responses from other Liberty owners who are experiencing my same problem. I will do my research at local Auto supply stores and even auto glass replacement businesses to see what materials are being used.

    Thank you :blush: , thank you :blush: , thank you :blush:
  • My '06 Liberty has had the Drivers side Window Regulator replaced under Warranty . The Passenger side is now acting up and is the next candidate.
  • siberiasiberia Posts: 520
    Spinnakerbabe, after reading a number of posts including Adrianj's, about having the regulators replaced I'm not so sure my response to you was all that good. The potential problem that I discussed does not require replacing the regulator. Maybe there are two separate problems, maybe not.
  • Heat is not the issue as told me by my dealership. I told them about your problem when I took my jeep there again. I live in Tn. Just had another window turn loose and drop in the door just setting in my driveway.
  • Charliee2....did the dealership give you a reason as to why this happens? All I ever hear is that it's an inherent problem that Libertys have (good to know that it's not the heat that does this). That, for some reason, isn't acceptable to me. Seems as though if there's a pattern of problems, the maker of the vehicle would stand by their product and correct it and continue to fix it for those of us who already have purchased the vehicle and are experiencing problems. But what do I know? :confuse:
  • My dealership says there is a big problem and It's not the heat or the cold it's a Chrysler problem. All my windows have had problems 1 replaced regulators 3 times, another 2 times, and both back doors replaced all the insides said the cable broke. and this last time my jeep was setting in my driveway just fell in the door. I've emailed Chrysler about 16 times and one time they emailed me back and said my problem had been taken care of as far as Chrysler and not to email them again. I'm emailing them every day and I would hope anyone who's having problems will do the same and maybe they'll listen to us. I'm emailing everyday and I'm not stoping. This is a problem that needs to be fixed!!!
  • Good for you charlee1! Could you post the email address you're using? This way anyone who reads this thread of posts concerning malfunctioning power windows can email as well. Maybe, just maybe, if enough of us hound them daily about this problem, they will honor repairs and see to it that this doesn't occur any longer. Optimally, they would do a recall on the power window mechanisms on any Libertys. Like I said earlier, my dealership said it didn't occur enough for them to do this. Well it sounds like it's happening across the country and that Jeep just doesn't hear enough complaints from consumers. Individuals probably don't think they can change policy, but with all of us doing this together, maybe WE can!

  • I have an '06 Liberty, bought July 06. I have had this car in five times already for the window regulator to be replaced, the most recent was two of them at once a month ago. The drivers window is particularly bad. It slipped off its track this morning on the way to work (I am so pleased!) and we are getting an ice storm tonight. Most of my problems have occured BELOW 70 degrees.

    As an aside, I was told that the Liberty uses the same window regulators as the Mercedes M-Class. My husband has an M-Class that we have had constant problems with as well (to include the window regulator). This appears to be a systemic problem with Daimler Crysler and it needs to be recalled! I don't want to be shelling out $400 bucks every time this goes out after the warranty expires.
  • siberiasiberia Posts: 520
    For more discussion of this problem:

    link title
  • I love my '06 Liberty, but I see from the forums that the power windows are terrible and people's experiences are worse than mine. I've had my Liberty since December 2007, took it in about 3 weeks ago to get the driver side window fixed (yes, the regulator was broken), and it broke again last week. It's covered under warranty, and I really enjoy taking the Liberty to a dealership at the crack of dawn and taking the complimentary shuttle to work with a whole bunch of other bitter, ticked off people, BUT I'm wondering if there is a way to replace the regulators in our windows ourselves? Is there another regulator that fits the Liberty? Might be a dumb question, but clearly this is a Jeep/Chrysler problem and I feel it is in the best interest of my mental health to not get it fixed again until I do further research.

    I have another problem with the paint though...I have a whole bunch of tiny rust spots (I have a white Liberty) all over the car. It is actually pretty amazing how the paint is so uniformally dotted with them. You can't see them unless you get really close to the paint, but I don't want to wait until it gets worse. Has anyone ever heard of this problem before? My neighbor thinks it might be a paint defect...I live in Phoenix, Arizona, so there is absolutely no reason my car should be rusting...Thanks for everyone's help!!
  • steverstever Posts: 52,462
    Your rust spots sound like "rail dust" and a clay bar usually removes them pretty easily. Mother's is one brand but a good auto parts store should carry two or three brands. The last one I got a year ago cost around $10.
  • Thank you Steve! Is rail dust actually rust, or is it something else? The spots on my car are definitely rust, because when you try and pick it away it makes it worse. Will a clay bar fix it?
  • lovecodylovecody Posts: 1
    Hello everyone, I too have the same problem with the rear windows in my 2004 liberty. Going on thursday to have my 5th window fixed!!!! And of course with the big 3 year/36000 mile warranty up Ill have to fork over the 375 again, I mean the extended warranty will!!!!! Youd think after they spent almost 2000 in repairs for the same thing theyd speak up????? This is the only issue I have with the liberty!
  • steverstever Posts: 52,462
    It really is rust from iron dust created by the trains that settles on the paint and oxidizes. A clay bar should get rid of it although you can ask over in the Paint and Body Maintenance & Repair discussion for more details.

    Sherwin-Williams has an interesting link about it.
  • Whiteaz58....are you in the PHX area and if so, what dealership did you purchase your Jeep from? I'm wondering if we combine forces here, maybe we can appeal to Damler and see what can be done for the chronic window problems. :shades:
  • dmarudmaru Posts: 1
    We live in Phx AZ and we have had replace our 2004 Jeep Liberty driver's side rear window regulator 4 times and the passenger side rear window regulator 2 times. It is an ongoing problem. The dealership today told us that it is only a problem in AZ because it is hot and caused by the heat and that Chrysler will not recall because it is only happening AZ.

    We were also told that Chrysler does not have an email address -- if someone has one -- we would also like to join in and email them regarding this. The dealership told us to crack the window down and/or clean a "film" that appears on it every once in a while. This is ridiculous and is something that Chrysler should be accountable service rep asked if we considered buying a new vehicle.

    We're are so glad we found this forum -- at least we know that we are not the only ones (and not only in AZ) having this problem.

    Phx AZ
  • dmaru,
    Welcome to the Jeep Liberty Power Windows Suck Forum! It is quite evident that this problem is across the US and not just in AZ like you and I have been told. I hope to be able to print out this entire thread and present it to Damlier somehow someway. I'm doing well to just make my car payment every month and can't even fathom having to pay for regulators on a regular basis or allowing my car to be exposed to the elements because I can't put up my windows. I even met a Liberty owner who has told me that she won't even roll down her windows anymore because she's afraid that they won't go back up and she can't afford to have to pay for repairs. I've even thought about printing up business cards that direct Liberty owners to log on and present their case on this thread. I would give these cards to any Liberty owner that I meet at gas stations or parking lots or put them on windshields of Liberty's. This way people won't feel like they're alone with this expensive glitch of owning a Liberty.
  • siberiasiberia Posts: 520
    This seems to be the salient post on this topic by gmctd on another forum:

    Problem being, they don't screw the threaded plastic end into the threaded channel far enuff, or they do and further handling results in it backing out by at least one full thread, prolly caused by the natural curvature of the flex-shaft - I de-riveted the replacement for the required correction - maybe it'll hang awhile.

    Gmctd is one of the more knowledgeable posters on the LOST forum. There is also mention on other forums about a class action lawsuit against VW for a similar problem where VW lost the suit and had to reimburse customers and extend the warrantee on the window mechanism. I have not verified this for myself. Apparently someone came up with a cheaper way to construct window regulators and it's not such a great idea after all.

    Why cut corners on something a fundamentally important as windows? But wait, DC took a similar risk on ball joints that are even more important to function and safety over the objection of top Chrysler engineers. :sick:
  • p26963p26963 Posts: 2
    I'm in the Phoenix area as well with an 04 Jeep Liberty. I just went and had my 8th window regulator replaced. 6 for the left rear, 1 for the right rear, and 1 for the right front.

    I shared my sentiments with Chrysler just for a place to vent. Essentially nothing came out of it other than the fact it is "documented" now. :mad:
  • emmabemmab Posts: 43
    I've had two go bad on my 2006, one I never even used.
    Went to have the second one repaired and requested that every single window be fixed and inspected. Which they did.
  • rick629rick629 Posts: 1
    I took my Liberty in today for the transmission and power window. The driver's side window makes a lot of noise going up and down and gets caught on something half way up. Is this the problem others are having? :(
  • emmabemmab Posts: 43
    My back window (which no one ever used), got stuck halfway down.
    A few months later my driver's side front window did the same, and you just about couldnt get it to go back up.
    I still had warranty, so I insisted every window be fixed.
    Guess what? Now the driver's side window is messing up again. It's only been a couple week.
    The Hyundai is looking better all the time.........
  • frggrl13frggrl13 Posts: 1
    I just had to pay for my 3rd dropped window (2 in the last month!). I have a 2005 Jeep Liberty and live in the Dallas area. Like others, I never even use my power windows - especially in the back. I just walk out to my car and see the window open about 2 inches. Today I was like "here we go again." I guess I'm glad to know I'm not the only one with this issue but it is still unacceptable to me. I even have an extended warranty but it only covers the power window motor - not the "regulator". I wrote to both Jeep and the BBB. We'll see what happens. This sucks...
  • emmabemmab Posts: 43
    Now ya got me wondering.
    I had all four windows done. Two went bad, and I insisted the other two be fixed even though they were ok. Like you, I went out to find one off the track and down and then the front one just wasnt about to go back up.
    Now that they fixed it, the front one is making a sort of grating sound. I dont know what it is. It sounds like it is creaking when I drive along.
    I wonder if it is going to go bad again.
    I almost had a 2007 Hyundai last weekend. Just almost able to get what I need out of this Jeep and trade up a bit. But I cant quite afford the Hyundai. The Jeep value isnt so hot.
    I told my husband, the minute the thing is out of warranty I need to ditch it fast.
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