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VW Passat Troubles (B5 platform, nee Audi)
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We got rid of not one, but TWO otherwise excellent BMW's over the last few years because we got tired of the repeated "drill" of getting the minor (and sometimes major) problems fixed. Yes, we had an extended warranty so they weren't TOO expensive, but the time factor was killing us. The usual drill is:
1. Call for appointment at dealer after discovering problem.
2. 3-14 days later, appointment time arrives.
3. Drive car to dealership (usually about an hour in traffic here), follow in 2nd car.
4. Drive wife to work from dealer in 2nd car.
5. Drive back home or to job.
6. Drive to pick wife up at work.
7. Drive wife home, since car is rarely ready in one day due to required part not being in stock.
8. Drive wife to work 2nd day.
9. Drive to job.
10. Call to make sure car is now ready.
11. Drive to pick up wife at work.
12. Rush to dealer to pick up car before they close.
13. Pick up car at Dealership, no chance to talk with knowledgeable mechanic ever, of course.
14. Drive both cars home.
As you can see, this is a HUGE time waster unless you live 5 minutes from the dealership. And since I'm self employed, the time required can actually sometimes cost several hundred dollars in lost work. And renting a car to avoid some of the driving means you can tack on about $150 to the experience. Since VW doesn't give out loaners, and their nearest dealer is again an hour from here in traffic, I'm thinking twice about how much "fun" a Passat would be over the more appliance-like Japanese cars. I just wish the Japanese could get their styling act together. I love the Passat's look.
We averaged about one visit to the shop every 2 months on our two BMW's. I figured that totalled about 45 man-hours of wasted time each year for us. That's a complete work week. I spent about 2 hours a year having my '83 Toyota Supra fixed or maintained up until it was 9 years old.
Your experience may vary, of course. But I would keep this in mind if you are a busy person or hate dealing with car dealerships and their sometimes annoying inefficiencies.
My wife and I are looking to purchase a '03 Passat. After threading through most of the postings here, the internet, I've heard the problems come down to:
Potential Transmission Problems
Starting Problems (intermittent electrical)
Window Problems (seems common to all VWs)
Brake Problems (seems to be resolved after 2000)
Oil problems (leaks and burning)
Judging from our previous VW experience with her Jetta (whose windows crashes more frequently than Windows 98) I am naturally reluctant to sign off of such an expensive vehicle with this many potential problems.
I know that ALL carmakers have some quirks - it's just the nature of the automotive industry, I guess - but the list above seems rather excessive.
So, my question to all of you is... How often do these problems occur? And, can my wife expect a continuation of her Window problems with the Passat as she had with the Jetta?
I'd appreciate any and all feedbacks on these issues, so I can at least tell her whether or not it is worth looking elsewhere for a "Fun" and "Reliable" car.
Thanks!
BTW - We heard that the frequent window failures on the Jetta's are related to the extreme heat in Arizona - but why didn't they find these things when they tested it on the Arizona Proving Grounds?
Correction: what you meant to say was:
"Since neither the BMW, nor the VW Dealer in my neck of the woods give out loaners..."
Please don't assume that every other dealership is as bad as yours. (BTW, where the heck is this this BMW dealership with no loaners?)
-hh
If you are not so sure that you want to own a Passat, you should really compare and test drive the competitiors in the same class - Camry, Altima, even Maxima. The 03 Accord and Mazda 6 are coming to the show room soon, there are pictures on some car magazines' web sites.
As for the Camry, it has the reliability, but none of the excitement or refinement of the Passat. We haven't checked the Maxima yet.
What problems have you had with your Passat?
Thanks!
I assume you're going to do a standard "+1" sizing, so that your speedometer calibration won't change, correct?
But I guess I might have problems with the computer controls related to the ABS and other functions if I switch to larger wheels/tires since the ABS is calibrated at the factory for 15" rather than 16" wheels/tires. Is this true?
What kind of slimy snake oil salesman dumped this load of BS on you?
What to do?
For ABS, it doesn't matter how big "the hole in the middle" (rim size) is, nor does it matter how wide the tires are.
The only thing that does matter is the tire's outside diameter (OD), although technically speaking, its actually the ratio of diameters from front/back that's the key, not the absolute diameters. On most cars, the OD's are the same for front & rear, which means that you can go to any tire size so long as you put it on all 4 corners, even if/when this messes up your speedometer calibration.
The only real "tricks" to worry about wheels are:
1. They need to be big enough to provide clearance for your brakes (a problem when going smaller).
2. They need to be small enough to prevent interference with suspension parts & fenders (a problem when going bigger).
3. They have to have the correct pattern of lug nuts (qty & radius), plus the proper wheel offset.
4. Speedometer calibration won't change (significantly), so long as the new tire's outside diameter is the same as the old.
In general, a +1 sizing rarely causes any problems.
-hh
So here's the direct answer, 205/55 r16 is the tire/rim combo to go with. Passats with 16" rims will have this tire size.
VW does have a pretty nice selection of alloy wheels for your car, if you want to play it on the safe side.
http://drivergear.vw.com/
I can't even imagine how any engineer can screw up a 12v power outlet....
It's as cheap as blaming an indoor plumbing problem to the electric razor I plugged in!
My car is a 01.5 New Passat GLX 4motion Wagon.
If the car sits in the sun all day and then gets driven (say from work to home), by the time I get home I get a creek that I can describe as metal fatigue or a squeeky hinge or that annoying sound Tim Allen used to make on his TV show. This sound occurs when I'm slowing down or at a stop and go to make a turn.
Interestingly, I have noticed that after I park, if I move the wheel slowly back and forth, it will creek--but once it locks, no matter how slowly I move it, it doesn't creek.
Its been in 3 times for this problem and the dealer is clueless.
Also, I was told that VW (as a company) does not authorize dealers to pay for loaner cars--so if your dealership doesn't let customers drive inventory, then you are on your own.
Also, does anyone else notice that when you wash your windshield, you can smell the washer fluid? If so, can it be repaired? Thanks.
If you're really concerned about the smell, use some generic washer solvent that doesn't smell much, or use recirc more often, as the vent takes in air from the outside.
good luck
I checked Carfax and it's clean. I drove it and loved it. But good ol' Consumer Reports panned that year, saying it wasn't reliable. I'm confused. Checked www.nhtsa.com and saw that most of the complaints were on Volkswagen of America manufactured cars. This one's manufactured in Germany.
I don't have too long to decide about this. I'm not rich (he's asking $7000.00) and would like to feel like I'm getting a good car that will last me about 5-10 years. Is the CR review warranted on this model, manufacturer, year or are there exceptions to the rule?
Thanks to whoever.
Bob
th83 Mar 27, 2002 12:17am
I have a 1999 Passat GLS and following rain have the unpleasant experience of finding water in the interior front and rear passenger foot wells. I can't seem to find the source of the leak; there is no evidence of moisture leaking in from anywhere but the floor boards. My dealer also can't seem to find the source.
If you have any ideas or experience with this problem, please respond.
thank you,
rd
2002 GLS 1.8 PASSAT: candy white, monsoon, & lux. pckg.
Now for the really bad new. Many of the electronic modules and cables ( air bag sensors, door lock controls, starter controls, etc.) are located under the rug padding. This moisture will cause these components to fail and also cause the wiring harness to corrode. These are all costly components ( I speak from experience) and can make the car unreliable and cause it to do strange things. By the time you detect the problem ( I say detect because I believe this problem can exist for a while before being discovered) the damage may already be done.
Yesterday I heard a loud flapping sound coming from the tires. When I stopped the car to check what the problem was, I was surprised to find that a thin layer of rubber (1/4 inch thick) had separated from the left rear tire and was causing the sound. Has anyone had a similar experience? Do you know what the problem could be? I never drive the car aggressively so it could not be because of bad driving habits.
Also, I have a question regarding the brakes. When I release the brake pedal from a stand still position, I hear a thumping/rubbing sound near the brakes. What could the issue be? Is this because the car is new and the brakes haven't broken in yet? I am thinking on waiting for a few months before having the dealer check it. Thanks in advance.
thanks for any input.
In any case, I think you can force the a/c to come on by hitting the 'cool' button until the set temperature displays 'min' and adjusting the fan manually. But if there's a fix, I'd like to know, too.
Check your owner's manual, because I don't think a spark plug change is required at 20,000 miles, nor the air filter.
The dealer frewquently includes stuff that the manufacturer doesn't. It's the golden opportunity to 'upsale' service, at a handsome profit.
8u6hfd is correct...check your owner's manual and get them to price those services, nothing more. If you're the least bit handy, you maight want to tackle some of the simple stuff yourself, and subtract it from the list (save all receipts for warranty protection, of course).
Conversely, you might want to check with another dealer for a bit of competitive shopping.
As always, YMMV and nothing you read here is to be taken as gospel. :->
Not sure if this is a related issue or not but on cold starts, engine revs at 1300 rpm for about 30 seconds which I know is normal. However, it is accompanied by a a rough and loud idle. I park in a garage and it doesn't get below 12 degress celsius. Anybody else have the rough starts?
sharc
I had the same problem (along with others) with my 1999 Passat 1.8. Just had the ignition coil replaced 2 months ago and I only had 15000 miles on it. If it is a problem a cross the board I dont know?
You mentioned a sunroof, which is what caused a leak in my GTI's rear left floor. There is drain tubing that runs along the A or B piller, which can get crimped somehow - causing water to back up onto the floor. That may be your problem
Anyone have the same problem? I'm wondering if I better trade this puppy in fast.
Whenever I put on the blinkers, they work for a couple of seconds and then die out. Then i restart them they work again. It does not happen every time, but it happens often.This happens only when i am driving.
I have been hearing an unusual roaring noise at cold start that lasts about 1 minute since 500 miles. First time, they changed the secondary air pump motor for me. Continued having the same problem but been told since by three different dealers that it's normal. WHAT'S ONE TO DO?
1) Two oil pans replaced (NYC potholes/construction)
2) Rear window failed three times (fixed after 3)
3) Replaced engine mounts number of times
4) Replaced boot?? whatever that thing is by the tire twice
5) Catalytic Converter died at 78,000 miles (just made the 80,000 warranty on the emissions system)
And #6 I currently have the car at the dealer -- Life Quality in Brooklyn (great service) -- with it's #6 symptom. Car won't start. SO far the techs been looking at it for two days, have eliminated the starter and the battery, so we'll see.
For a car that's three years old (Nov. 17) and the high mileage (all highway -- Toronto, Cali, Chicago, Orlando, Portland, Main and points in between) it's been a pleasure to drive, and I still get looks -- BUT I'm beginning to get worried, especially about this latest problem.
Any high mileage owners going for the long haul out there -- can give me some encouragement
BTW car's never missed a scheduled maintainance. I also lost the rear cup holder (9 year old nephew)
warrenty issues: rear window lock stopped working, replaced
one each drl bulbs went out around 9k and 14k replaced, free of charges.
I requested a new windshield ( I won't do that again, no one makes a perfect one) outside shop did the work, free of charge, no issues
other than those things (minor in my book) the car was great, no rattles, sqeaks, etc. I liked it so much I ordered another to replace it....I should have a 2003 by january.......
It didn't come with a CD player, so I'm planning to buy a trunk-mount 6 changer (my only option) from Crutchfield. Any model recommendations would be great.
Thanks!