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Comments
Or maybe a call to the local consumer protection division of the AG's office would help stop this type of practice.
I take it you didn't have a deposit, refundable or otherwise?
Steve, Host
link
Steve, Host
ajsako@earthlink.net
-April
Oh, in order to get it from CA to OH, we need enough prior notice in order to get there, or 10-14 days to arrange for shipping at the very least! Any thoughts other than I lost my mind for even trying this all!??!?!
Thanks in advance-
April
ajsako@earthlink.net
Was there a "price protection" area on the contract ?
Destination/Freight fees did just go up - that may account for some of the adjustment.
there is no clause that says "price is not final" or "price is subject to change"
1st reason they gave me - we quoted on a wrong vehicle spec
2nd reason - we start from scratch again on our pricing
vehicle is already about to delivered next month
order already placed since last month
I'm sure these guys in Kirkland are representing the car as an exact match of the US version and asking the same price for the car as the US version. BUYER BEWARE!
running boards. I called the salesrep and
he agreed to refund $587.00. He told me that
was MSRP for what we ordered - and from the posts
I saw here the price seemed fine.
Thanks again to everyone.
Anyway, I am looking for a reputable shipping company to have our Sienna shipped from CA to OH. Does anyone have any suggestions? I have requested and received quotes from many companies, but really feeling like I am going in blind here. I am not even sure where to begin. Any advice is welcome!
-April
ajsako@earthlink.net
-April
ajsako@earthlink.net
About your transport question, I'd ask your local dealer for some referrals too.
Steve, Host
Thanks! Our family has been without a van for over 3 months now, and without a vehicle w/ adequate passenger and cargo room, it's difficult to manage a lot of the routine errands I used to just do without much thought. I believe the Sienna is worth the wait for its safety features, but it'd be nice to know when we could expect to have a van again.
Now a few weeks for delivery...... We'll see
I'm wondering if some regions are getting their vehicles substantially faster than others. I had high hopes when I saw the post above about the one ordered July 28 and built Sept. 18, but it doesn't sound like that's the norm at all.
The Odyssey was our second choice, and one of the salesman's primary arguments was that we could drive it off the lot that day, but the entire reason we need a van is that someone t-boned our old one.... like you, I have children, and I want them to have the extra protection of those rear-seat side curtain airbags, an option the Ody didn't offer. Having them could easily save my child's life in an accident of the kind we had, and I was *not* reassured by the Honda salesman's asking, "What are the chances you'd ever be in a side impact collision, anyway?"
BTW, how do you know for sure that they did order the van without deposit? Like a prepared worksheets or receipts.
Maybe that's part of the delay? We chose one that isn't a "standard" options package? When we ordered, they didn't say anything about it being a complicating factor.
Is there a place on that website that lets you see what vehicles are going to be available in your area in the near future? It says dealer inventory is available, but on the Sienna pages, it just says inventory is "limited," which is blatantly obvious already.
To break the non-communication with Toyota (both dealer and regional said they knew nothing, I complained on the Contact Toyota' phone line. That got the attention of someone beyond the NW region and they were able to give my dealership information on what was happening two weeks ago, even though at that time Toyota didn't have any dates. Apparently, Toyota was building the vans up to the point where the gas tanks were to be installed and then putting them "on hold" until the tanks were ready. The electronics get installed after the gas tanks.
Incidentally, the IIHS gave the '04 Sienna a "GOOD" and a "recommended" rating on its offset crash test. Toyota requested a repeat test after the original gas tanks spilled gas during the crash. The second test with the new tank resulted in no spilled gas. The information can be found in the news releases on the IIHS web site.
I think the article's suggestion that the recall was going to stymie sales was a bit off the mark.
Here's a link to a similar article that quotes some of the WSJ stuff:
Fuel tank stalls '04 Siennas (Cincinnatti Post)
Steve, Host
http://www.motortrend.com/features/news/112_news19/
Also ready another article in Smart Money magazine saying to wait for more Sienna's on the market. THe wait should be about 1 to 2 months for better supply. That's what i hear from other dealership as well.
NJ Shopper
Unfortunately, I am putting a ton of miles on my car while we wait because I have a really long commute to work every day.
It took 2 1/2 months before they could tell us any info at all. If I didn't like the van so much, I'd be tempted to look at others but there aren't any that offer all the features that our Ltd. will have.
Yesterday I signed papers and gave a deposit for an XLE Limited FWD with package #6 (DVD, Navigation), carpeted floor mats, gold package, and mudguards at a number around $4,000 under MSRP (yes, that is correct, not a misprint) - getting such a good deal I just had to get this van!
Anyway, there are others that have got comparable deals - just need to search the net. Actually this local dealer (amazing that I found him in my own City) estimates getting the van in 4 to 6 weeks. Even if this takes double this time I am pleased with the deal. (Incidentally this dealer had a white CE on his lot today that was not sold).
Good luck to all of you in getting good deals on this great van!
We then ordered a XLE w/ DVD in Mid June from Bennet in PA at great price and was told that it would be no longer than 3-4 months. Salesman now says he expects it by end of Oct which would still be OK but customer service rep states mid nov(min). I really want to believe that I will see this car someday but I have serious doubts. The wife is now starting to get cranky and has complained to toyota corporate with limited success. She is considering contacting the BBB or states attorney when the 4 months are up to file a complaint but I am willing to give them a little more time. I doubt that will have any real effect anyway.
This will be the first Toyota either of us has owned. So far I can't say I am very impressed but all will be forgiven if the wife ever gets her car. I will post a message if/when we get the car.
Send me private info to: iluv34c@yahoo.com
Ideally, we wanted a BASE LE (wanted the roof rack & tinted windows) without the power doors (don't need'em, our arms work just fine, thanks). Sorry, you can't get that (even though the brouchure makes it look possible).
OK, we'll go with a CE (if we're going to get any package, we would want the side curtain air bags & disc brakes). Sorry. No can do, they aren't producing that combo now. Huh? But the sales brouchure says.....
OK, we'll take a CE, but want metallic beige. OK, you can have a CE, but the color you will be getting is grey (yes, we "ordered" one, didn't buy off the lot).
This really smacks of "you can have any color you want, so long as it's black".
Toyota has a REAL problem building the specific cars people want. I found it both bizarre and disappointing. Yes, we're going to get one, but the choices of what we wanted vs what we are getting leave a lot to be desired.
Toyota leaves a gigantic window open for competitors to beat them up with.
He then reposted at 2133 with a few changes claiming $4000 off of MSRP and that one's gone too. Can't imagine what the guy is up to.
So bottom line, if I turned heads with the 1% over invoice reference, it was in response to a post that's gone, not anything -I- got. I wish.
As soon as the allocation came out on labor day weekend. All of my dealer's XLE limited, XLE, and AWD all were sold at less than $1000 off MSRP. My sales guy told me i was lucky as my deal was done when there were sienna available on the lot.
now i am a little piss that i am paying about 1k more than everyone else.
And yes, there are others who have got similar deals - that is how I found my deal. Again, send me a PM and I can get you details and specifics - or let me know what I can legitimately post publicly and I will do so.
[Anyone know why my post #2128 has disappeared - did I post something that was not appropriate?].
I assumed that you had deleted the first one since I didn't see anything objectionable in it and some of the details were slightly changed in your second post. Perhaps the "Host" could clarify the rules for us.
You have to admit that $4000 off MSRP or about 1% over invoice is an eye-opener for a vehicle this hot.
Yes, the deal I got is pretty good - as stated in my post that is the reason I decided to go ahead and get this van.
Take care.
13 paid $3,500+ under MSRP (I am one in this category in the poll)
20 paid $3,000 to $3,499 under MSRP
39 paid $2,000 to $2,999 under MSRP
54 paid $1,000 to $1,999 under MSRP
33 paid $500 to $999 under MSRP
14 paid $1 to $499 under MSRP
23 paid MSRP
1 paid $1 to $499 over MSRP
1 paid $500 to $999 over MSRP
1 paid $1,000+ over MSRP
Send me a PM and I can get you a link to the site.
Great van, but the hassle of the whole process has been disappointing. Dealers were arrogant because of the shortage; there were no choices in the packages (had to pay for the ridiculous Z1 convenience package including a first aid kit for $200+); no choices in exterior/interior colors unless you were willing to wait 3-6 months. The van was supposed to have been cleaned up but discovered mud imprints all over the van. They were showing it and letting people test drive because there were no other Siennas in the lot.
I will probably not buy a Toyota again.
I'm a little confused by your post: you mention wanting a base LE, but then mention power doors - dual power doors are only on the XLE, and standard.
Then you talk about disc brakes and side airbags - again, that contradicts your desire for a base LE
The thing to remember is only certain accessories are availble in packages with other accessories. You should figure out your "must haves" then find a salesperson that understands and will help you figure out what package comes closest for you.
If you ordered one, but couldn't choose the color - there is a problem there.
Good luck
I was shocked when we first were looking, that none of the dealers had one in the showroom and they would allow everyone to rummage through and test drive a van that someone had already purchased (even in the rain). One reason we chose the dealer we did is because they weren't letting people test drive the already sold vehicles. Who knows if that's still the case.
I ordered the XLE FWD from a dealer in Bergen County on August 12. All dealers we visited were extremely arrogant. Silver was my first choice, but the dealer said he was getting a Phantom Grey XLE on Aug 25. We settled because he could not promise us a silver XLE would come in any time soon, "could be months" he said.
On the 21st (Thursday) I was told to come in with my credit application because the car would be coming early next week. When I called on Wednesday the 27th to find out what was going on, I was told that it would not be coming due to the recall. They said they'd keep me posted.
At the end of Aug I called for an update and was told that it would be in by the end of Sept. Considering that's tomorrow, I left a message this morning and have yet to hear. I'm ready to throw in the towel.