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BTW- they gave me an '01 Optima while the Sorento was in the shop. I was not overly impressed and considered it equal to a '95 Dodge Neon that my daughter owned for a while. The '03 Optima in the dealer's showroom was much more impressive.
Have you had the opportunity to test drive the Sorento yet? Try it!
Hicaffa - I am trying to think if the thumping feeling and noise from the rear wheels is the first sign of problem. Do you remember we had a discussion about when the car is at the light and you can feel the force from the rear wheels once you are releasing the brake pedal (when the brake pads are leaving the disc rotors)? It began like few months ago and I wasn't unaware of it.
lok888.... I don't really now if the problem related to the thumping is related to the transfer case problem. I'm anxious to see how you make out and see if the thumping continues. different opinion on this some people say its the differentials some say it the rear brakes. We'll see what happens. I do know that (we have TOD as well) when I tried to engage the 4 lo it takes about 10 to 20 seconds for the light to come on and the same when disengaging. I wonder if this in mormal. On my Ranger 4x4 it comes on instantly.
placeman....I haven't had any problems with my cruise but I did notice that it is different than other manufacturers in the ooperation. I have tried this on several cars and trucks... when engaged lets say at 60mph and I step on the brake it will disengage or if I coast for a while in lowering the speed and then hitting the resume button it goes back to 60 mph. On the Sorento it will not do this. If you coast and hit resume it will not increase the speed that it was set to and if you hit the brakes you have to speed up then ingage the set button, strange.
jbrew7... we encontered this once. On a very humid day when we turned the temp on with the Auto button we noticed the LCD display strated to blink and then it cleared itself up. No idea.
One thing I did notice is that all of sudden when you press the passenger side front window button at the drivers arm consol it acts as an express down window I thought cool but it's not supposed to do this and it does it occasionally. Leaves me little baffled. My wife says it UFO's
Also when I am using cruise it occasionally cancels itself (I know I haven't touched the brake or any of the buttons), and I find myself suddenly slowing down. If this happens I just have to hit Resume and it's fine.
Is anybody else having either of these problems, and could they be related?
hicaffa - About the thumping feeling from the rear wheels... I feel less thumping after the transfer case replacement. I still don't know if this is related. They told there was an internal failure.
-mike
I'm new to this site. I was looking for other Sorento owners who have had problems with their windshield. A month and a half ago a crack appeared in our windshield. We assumed a rock had hit it and had to replace the whole thing.
Last week I too heard popping noises that I swore were coming from the windshield (although this is the replacement). Yesterday a stress fracture started to the left of the rear view mirror and by noon was halfway across the glass. Today it was replaced for a 2nd time (no charge).
We're just wondering if there could be some type of structural problem, or if this is just an isolated incident.
Other than that, we absolutely love the SUV.
bushtc: Again, this is the first I recall on an issue like yours. You might search the forum but I'd suggest a trip to the dealer. Take the service manager a little ride to SHOW him the problem. This is a great way to get them engaged.
I've had my Sorento (4X4, EX) since December and the only problem I had so far is a check engine light that turned out to be a connector problem. Hard to find, easy to fix. I am really enjoying mine, hope you do too!
Dave
Got my Ivy Green Sorento LX (used, 5000 miles) a little over 3 weeks and it has been in the shop for about 6 days in total and counting. One day is to install the alarm and a couple minor things. 3 days for a steering wheel not straight It turned out that an eccentric bolt is "STRIPPED" and cause the steering wheel off center while the car drives straight. It took two days for the bolt to arrive.
The main (not major) problem I have now is the doom light does not work. By that I mean when I open any door, the doom light (between first and second row) and map lights would not turn on. I can turn it on from the dash using the dash board dimmer switch. The light in the trunk would turn on and off as it supposed to.
The dealer replaced the light fixture (the middle one), not fixed. They replaced the guts (wires inside) not fixed.
I guess while they messed around under the dash, my power lock is messed up somehow. Whichever way I push the power door lock button on the driver side, it would unlock all doors. When I am inside the car, I have to lock using the passenger side door lock. If I am leaving the car, I have the arm the car first and then lock it with a key.
Back to the doom light problem. They ordered a "module" under the dash and I brought it in today hoping it was the cause of all problem. They installed it and same problem.
The service guy said he looked at another Brand New Ivy Green LX in the lot had the same behavior but other color LX would turn on and off as it supposed to.
So far there is no charge to me except I begin to pay the $10 per day for rental.
I searched the forum and could not find similar problems.
At this point, do you have any suggestions. I begin to doubt that the service dept knows what they are doing.
Any ideas, suggestions ? Should I try a differnt KIA dealer.
Thanks for reading.
Benjamin
About the rental, they waived the rental charge after some accounting error. Anyway, I did not pay any so I am ok.
Hope I don't have to go back except for maintenance.
BTW, Since the car so new, I wonder if I should stick with the dealer for maintenance. I feel that going with someone without any Kia experience is risky . Any concerns if going to Jiffy Lube for oil change ?
Thanks.
Thanks, Tom
Can anyone tell me when should I have the tires rotate and balance? I have over 9700 miles now. I remember the owner's manual recommends tires rotation with the space tire. Any suggestion?
I never thought that overtorque can warp rotors. I am going to try that. I already contacted Kia Customer Service about my Sorento problem and it is on file. If out there someone with another idea, please, let me know. I noticed after the rotor replaced that my Sorento rides better and smoother. That is the way it should be. Thanks guys!
About a week before I took the Sorento in to have it checked, I tried to remove the front wheels to do a visual check of the brakes and do a slight visual "scrape" on the brake pad and rotors...so I could check later if they indeed had been fixed or replaced. Anyway...I could barely get the lugs loose! They were sooooo tight. Why the hell car makers allow airwrenches to be used on lugs is beyond me. Most of the time the are set incorrectly or use too much air pressure...thus...overtightning everything! I don't get it!
Im with hciaffa, check your lugs yourself. Also...I have had a problem with an old Mitsu Montero having rotor warping too...and it always happend when I used the emergency brake often. Just a heads up there with the Sorento. I never use the emergency brake unless its needed.
Hope that helps some.
My power steering became very hard at low speeds. As it turns out, the speed sensitive steering had an electrical issue where it was sensing high speeds while I was driving at low speeds, thus the hard turning.
They fixed it after having it for a couple of days - my concern is at 11K I shouldn't be having these types of issues with a new vehicle.
Check out the Kia Sorento discussion too.
Steve, Host
I also notice that when changing from first to second gear, I have to do so very slowly so as not to beat the second gear synchromesh.
PS Very happy with the car at 4000 miles.
Cheers
segart.. as for the ticking or cracking sound this has been discussed on this forum and another one as well, no one can get a straight answer from any techs. It has been noted that it could be the windshield expanding when the deforster is on or if the mode is set for vent it could be the dash or the duct work that is expanding or contracting. If you have not had the Sorento in the winter months yet you will notice it more then, especilly when its in the defrost mode. I has asked my dealer about it and he could not find any breaks in the windshield, but he did hear it and thinks its the dash or duct work expanding
Since it's summer you're probably running your A/C a lot; try to drive the car without A/C for a while and see if the clinking stops.
Since the delivery of my Sorento, which happend to be last november, whenever I turned on the heater and directed the airflow to the windshield I could hear ticking noises. I immediatly recognized the sound as being the HIV duct work under the dash. My parents have a 2000 BMW 330i, and their car does the exact same thing...actually its even more pernounced in their car than in my Sorento. To me, its never been the windshield...though the sound would tempt you to think that it is. Its a very distinctive sound....some have said it sounds like ice breaking as it hits water. I have had two seperate Kia service sources look at it. They say that though they know that this has been a problem with the Sorento...there is no current fix. The plastic just simply expands and contracts with the heat and cold.
Anyway...I'm sure that Kia will address this problem in future builds of the Sorento...but from what I understand now, there is no fix from Kia.
The only problem to be fix is the rust on my rear door. As soon as Kia fix it I will let you know.