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2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Most people I know are very flexible on color. Usually something like they will prefer one color but will accept a couple of others but a few are not acceptable.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Mackabee
Mackabee
Mackabee
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
I can see that it is a cat walking a picket fence, silhouetted by the moon, but what is point extending up above the cat's tail?
james
"The first installment of: When customers don't know a good deal even when it bites them in the [non-permissible content removed]"
It was 8pm last night when a customer pulls up in a Dodge Caliber with an white E in a green background. "Hm, looks like a rental. I bet she needs a car." I say to myself and walk away from Negative Bill. "Good evening ma'am are you here to see someone in particular"? She looks at me in a condenscending tone and says "Jason, your sales manager." "Jason has left for the day. Something I can help you with.?" I reply. "He left! he was supposed to be getting a car for me." she says a bit upset. She pulls a small stack of cards and reads a sales person's name. "How about Rich?" she asks. "He is here. Let me get him for you." I reply as I open the door to the showroom waiting for her to come in. "Are you coming in?" I ask as she's lolly wagging around a used Prius
parked on the ramp.
She goes inside and keeps ignoring me and I see Rich is with another customer so I signal to him that he has another one waiting. I point to him and tell her. "There he is." and walk back outside. I'm thinking about going home since it's been deader than a cemetery on Halloween night and as I turn around to go back in the showroom Rich is walking out with the lady. I know what's coming and I decide in a split second whether to say yes or no. "Mack, this is Carly. We had a Prius brought in for her. You mind helping her out? I'm tied up right now." This guy seems to attract looneys and other weird types. He did the same thing to me two Sundays ago and boy was I pissed!
She looks like someone's grandmother so I feel bad about saying NO. I ask Rich what color the car is and does he know where it is parked. He has no clue. I'd seen a magnetic gray Prius right outside so I thought that was it and I start showing it to her. I notice it has not been inspected and tell her this is probably not it because it's not ready to be delivered without a state inspection. The car is gray and has package 2 which is the least expensive of the Prii and there's a shortage of them. This one came from Pa. on a flatbed. I go back inside and sit her down and get her a cup of coffee. I go to the DX desk and see a pack with Prius keys but it's the one I just saw and apparently it's for another customer. I find another pack and the keys and manuals are in it. This is it. I find the car parked in the side of the showroom and bring her out to see it. We take it for a test drive and starts asking me all kinds of questions. "Does it have any get up and go?" she asks. "yes it does. You haven't test driven the car before.?"
I ask. "I did yesterday during the day and I don't remember it having such a blind spot in the rear window." she responds. "I look back and see the cargo cover end is sticking up covering the hatch bottom part of the glass and tell her so. "What do you think of the gps system?" she asks. "I read that it's slow to update." she continues. "It works like a charm. It actually splits the screen and on the left side you see the map and on the right side the street or road you are on and it gives you the miles left to turn and tells you where to turn.." I tell her. "All I know about this car is what consumer reports and Edmund's
We get back to the showroom and we start talking turkey. "Jason told me I could have that car for $22,000.00" she tells me. "Let me get your information switched over to my data base to see the notes and piece this together." I tell her. I go to the SM on duty and tell him what I'm doing. "Jan, she's telling me Jason gave her a price of $22,000.00 on this car with package 4 and we had it dx'd in for her. Do you know anything about it?" I ask. He has no clue. :sick: I have the info switched over and as I head back to the desk I walk by Rich and ask him about the price. "That's what Jason told her." OK. I head back to my table and start looking at the notes. Yep, 22k plus ttl on the hottest car in the planet right now. ...............To be continued....
The rest of the cats tail.
I only did one this year. I am thinking of doing several next year.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
james
But, I did peak her interest this evening. She did something that I appreciated, so I told her that she could get a new car for it. Well, she caught me off guard by perking up, and asking "any car?". Told her yes, as long as it wasn't any wider the the Odyssey!
She was probably yanking my chain, but maybe she is getting tired of driving the megavan? Definitely downsizing once kid duty (and I guess COllege toting) duties are over. Unfortunately, with a 6th grader, that means 10 more years!
Although she did like the idea of a new set of wheels in 5.5 years, when child 1 is out, and child 2 is a S. in HS (aka the one year without tuition payments!)
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
:shades:
Last time I "almost bought" anything was 3 1/2 years ago when we bought our Mazda MPV. Maybe you are referring to a Honda Ody we "almost bought" during that period.
There are lots of dealerships out there that still don't have a Key Trac
My impression, since the salesman continued to show me cars that I had no interest in, was that the Camry had already been sold (or deposit down)and they wanted me to either outbid the person who had the deposit down on the Camry or sell me something else. The salesman started talking of getting a new key cut so I could test drive the Camry. We waited about an hour, looked at a few other cars... then left as to not be late for the Trick or Treaters.
I would guess that it is either every 5000 or 7500
Also, if you keep hitting the trip button on the odometer, it will tell you how much oil life is left. So if you have drive 3500 miles and it says 50% oil life, then you will most likely need to change it at 7k miles.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Joel and Mack, you both have hybrids. Does the A/C run even while the car is in "no engine" mode? How does that work while sitting in traffic? Does it suck HP down to where you have to do a Flintstone to get it rolling again?
I drove a Prius for about 4 minutes back in 2001 or 2002 when they first came out because the salesguy was begging me to "just try it". I wasn't really paying attention as I had 4Runner on my mind.
Horsepower (to weight ratio) is important to me, but on a hot day the A/C has to work.
2013 Mustang GT, 2001 GMC Yukon Denali
True, however if you run it long enough the engine will fire up to replenish the battery so that you still have plenty of power when you need it.
I think you are referring to the guy that made an offer, had it accepted and then backed out and continued to shop. I wonder if he ever bought anything?
An 18 year old would never say that, as you get older though, that perception happens, which is why we old folk usually go retro
Come on Joel - a 4dr focus and a BMW 740IL are not distinctively different? Just kidding :shades:
Mackabee
Mackabee
IR--
Some might say that we have all been guilty of that crime for the past 20437 posts on this forum.
It's just taken on a new "visual" dimension like billboards along the interstate. What do you suppose the crap/stories ratio is anyway? My guess: 95.5%/0.5%. I know that I've certainly helped contribute to the 95.5. Still, much of the "crap" is quite interesting.
Gogiboy
resident scatologist
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
Review your vehicle
Mackabee
On the 30th, a customer I had worked with about 1.5 months ago calls me up and tells me he needs some help. He had been looking at an Altima with me before and ended up getting a 328i Sedan. He tells me he made a bad choice and wants to see if he can trade it in. I let him know we'd be dealing with some negative equity since he JUST purchased the vehicle. He realized that and came in anyhow.
When he arrives, the REAL story starts to come out. He's very nervous, distraught and is sporting a nice cut on his face. It kinda looks like someone took a swipe at his face with some fingernails. Apparently, SOMEONE decided to purchase a vehicle on his own.
He leased his BMW, put no money down, rolled negative equity into the lease and to top it all off..... it was an '07 demo. All you guys in the biz, add up what kinda deal that would have been for him.
Wow, must have been some kind of salesman that he worked with. So, I appraise the trade and show him that I can lower his payment with $5k out of pocket and extending his term on a lease. We worked the numbers on a loaded Altima 3.5 SE with Tech. He continues to act nervous and tells me that he's going to talk with his wife. No problem.
Deep inside though, I knew that if he left he probably wasn't going to be coming back. I think he was acting like a martyr, but just wanted to show his wife how much more stupid it would be to trade out of the BMW before he made his first payment. He said he'd call me back, but he won't return phone calls.
That makes me laugh though. What the hell was he thinking? Note to self: best to include your wife in decisions that include a commitment and money. :shades:
-Moo
If I can read that correctly, that looks like a contract and since you usually get those in the F&I office, that would be 'joel'.
So, from that we can assume you are a rarity for a car salesman, you tell the truth. :shades:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
We go back in and I go to Jan and tell him what just transpired. "Jan, one of our competitors quoted her $23.5k for package 5. What do you want me to do? This is like $1500.00 under cost." He prints the invoice and tells me to do it for $500.00 over. I go back and put the figures in front of her and immediately she starts to shake her head "NO,no, that's just way too much money. That's a whole lot more than what I want to spend." .."So we go with the first one then?" I ask. "Tell him I'll do this one for $23,500.00" I go back and let Jan know and he asks me If I can get her to pay $49.00 for pinstripes and $149.00 for nitrogen. "Come on man! It's ten o'clock now and she's either going to do the deal for $23,500.00 or she's going to walk back to XYS Toyota tomorrow and get the deal over there. Let's quit horsing around and go home." I tell him getting my blood pressure up a bit. "Ok, go wrap it up."
I get back to the table and then when I go over the figures she balks at the processing fee. "I'm not paying that. Consumer reports and Edmund's tells you that." she says. "I agree, however that is the owner's policy that everyone pays the fee otherwise we open ourselves up for a class action suit if we waive it for anyone."
I emphatize with her and tell her I agree it's an outrageous fee ($399.00) but I have no power to do anything about it. "So I'm really paying $23,900.00 for the car." she replies. "You can see it that way. Yes." I tell her. "Ok, I'm going to get my checkbook and pay for it tonight. I'll pick it up tomorrow at 12:30" she tells me. "Alright, I'll get the delivery coordinator to come over and give you your oil change and inspections card and go over a few things with you."
I gather all my paperwork and give it to Jan to load up. The FI manager asks me if he can go home. I tell him she's paying cash so they can finish it up tomorrow when she picks up the car.................TO BE CONTINUED...
Mackabee
You can tell a tire with nitrogen by the green valve caps. That tells the service tech to use the expensive hose reel!!
Our mastertech calculated out how much it costs us to fill up a big 19 inch Range Rover tire with nitrogen and it was a lot less then 149 dollars divided by four.
I think he said between 7 and 9 dollars a tire.
OK, Mr. jescue, now that you know, how much would you pay for this option. Especially considering that air is about 78% Nitrogen already. In a way, I'm surprised that your high end dealership doesn't offer it.
I'd like to have been the guy who thought of this. I'm sure he is at least a relative of the guy who decided to sell bottled water.
Why can't I think of stuff like this. Maybe if I didn't spend so much time on these Edmunds forums, I could be the successful husband Mrs. jmonroe thought she was getting! :sick:
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl