Stories from the Sales Frontlines

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Comments

  • madmanmoomadmanmoo Member Posts: 2,039
    Deskman,

    Not sure what kind of deal we could put together for you, but let me know if the Volvo doesn't work out and I'll start working hard for you! :D

    Stuttgart delivery would be badass too!

    -moo
  • deskmandeskman Member Posts: 485
    mrs deskman and i did stuttgart delivery with the gt3.I drove straight to the nurburgring after we picked it up.

    I bet it was the only porsche shipped back to the usa with bald tires :D
  • deskmandeskman Member Posts: 485
    dave the owner of champion sells me a car at invoice+ 1000 then charges me cost for the overseas delivery.

    Dave always makes his money on my porsche trade but this time we are not trading.
  • mackabeemackabee Member Posts: 4,709
    Get used to it. My left arm looks like Joe Frazier after Muhammad Ali beat him up. I get to do the blood work every two weeks also just before the chemo to make sure my white blood cells are ok. If the count is low then there's no chemo. Hasn't happened this time yet. Last year I had a couple of episodes where I stayed in the hospital for a week. It got really serious. You know it's bad when everyone walking into your room is wearing a mask to prevent transmitting germs to you. :sick: But we are strong and this too will pass.
    :shades:

    Mackabee
  • carhag2000carhag2000 Member Posts: 207
    But we are strong and this too will pass.

    I know what you mean every time I eat hot wings...Aiyieeee!
  • greanpea68greanpea68 Member Posts: 1,996
    Not sure what kind of deal we could put together for you, but let me know if the Volvo doesn't work out and I'll start working hard for you!


    Thats right Moo get the cimmitmnet first ;)

    GP
  • madmanmoomadmanmoo Member Posts: 2,039
    Ha! Was it that obvious?

    Deskman, I'll certainly accomodate as best as I can. Seriously, a Volvo? Make her happy, but what about the Panamera that's coming out soon? Why not put in an order on something like that? Or purchase the Targa first and then trade in on a Panamera?

    Anyways, those are some options for you.

    -moo
  • greanpea68greanpea68 Member Posts: 1,996
    Ha! Was it that obvious?

    I'm sure it was obvious to some other guys too but I couldn't hold back. There's nothing like watching two pros work each other ;)

    GP
  • deskmandeskman Member Posts: 485
    a easy deal for moo with great csi ;)

    do i sound like a mooch? :surprise:
  • madmanmoomadmanmoo Member Posts: 2,039
    Just let me know when it's time to print up the paperwork. ;)

    I failed to mention, we actually don't have CSI anymore. :P

    -moo
  • deskmandeskman Member Posts: 485
    money factors and residule for 24 and 36 based on 10k per year 800+ beacon.
  • madmanmoomadmanmoo Member Posts: 2,039
    You want to just plug in the selling price then? Gimme a second.

    -moo
  • deskmandeskman Member Posts: 485
    msrp is 79720 on a base 911 auto nav met paint.

    cap cost ?

    bored and at home.i wanna work a deal :D
  • deskmandeskman Member Posts: 485
    targa is to much of a bump on a lease if res is same % :cry:
  • madmanmoomadmanmoo Member Posts: 2,039
    Well, that's what I just got the info on....

    Targa 4S Tip - My manager told me Targa S is saleproof. So we may not go down that route.

    24 months - 67%
    36 months - 58%

    MF = .00360

    If you went with a C2 Tip -

    24 months - 70%
    36 months - 61%

    Same MF.

    Work it from there, Deskman. I'd love to build up and sell you one. ;)

    -moo
  • deskmandeskman Member Posts: 485
    wish i could get cap cost? i will ballpark it and see how close we are. ;)

    and thats on 10 k?

    that money factor is stupid! :confuse: i think vinny and tony the nose have better rates. :surprise:
  • madmanmoomadmanmoo Member Posts: 2,039
    Not sure on the cap cost, Deskman. Yes, please ballpark.

    10k, correct.

    Vinny and Tony may very well. Moo does not. I don't think I'm comfortable posting buy rates on here. Use that MF as a guiding point and we can discuss further.

    -moo
  • houdini1houdini1 Member Posts: 8,356
    800+ beacon.

    LOL!! I see your wife handles the finances and pays the bills just like mine. ;)

    2013 LX 570 2016 LS 460

  • lrguy44lrguy44 Member Posts: 2,197
    I am out of here for the Holidays - back after Xmas. Flying to daughters house in Indy and my son is enroute there from Maui so the whole damn family will be together. May all of you have a Great Holiday - Mac and deskman best of health.
  • madmanmoomadmanmoo Member Posts: 2,039
    MERRY FESTIVUS!!!

    Have a great time.

    -moo
  • joel0622joel0622 Member Posts: 3,299
    Two best pics you have ever posted :D
  • greanpea68greanpea68 Member Posts: 1,996
    Two best pics you have ever posted

    LOL
  • kyfdxkyfdx Moderator Posts: 269,159
    I don't think I'm comfortable posting buy rates on here.

    Come on... just between us? ;)

    Edmunds Price Checker
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  • mark156mark156 Member Posts: 1,915
    BR.... I posted a question in the Jaguar sedans XJ forum.... if you could give me your opinion it would be greatly appreciated.

    Thanks,
    Mark :)
    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • madmanmoomadmanmoo Member Posts: 2,039
    Well, if it was just us.... maybe. How many people read this though? :P

    That's kind of like playing Indian poker. Except I'm the only one with a hand. :(

    -moo
  • mackabeemackabee Member Posts: 4,709
    Thank you! You have a great holiday with your family and we'll see you when you get back. Take lots of pics.
    Mack
  • mackabeemackabee Member Posts: 4,709
    Yesterday was a pretty good day for me. I sold an 08 Sequoia AND an 08 Highlander to the same family. Sequoia was picked up today and the Highlander will be off the truck and delivered tomorrow. image
    imageimage

    So as I'm getting ready to leave the dealership I go by the receptionist and ask her to clock me out. I't about 6pm and I'm wore out. image She looks at me and points to a guy in the middle of the showroom. "There's a customer and nobody has talked to him he needs help." I look at the guy and say to myself "What the heck, it just might be a hat trick day" and go up to meet him. I introduce myself and he seems uptight and doesn't tell me his name. The first words out of his mouth are "I going to buy a car tonight. (how many times have we heard that?) I live three hours away and I'm not driving three hours to come back some other day."
    "Ok, which car do you want to buy?" I ask him. "We want to look at a Rav4, a Highlander and an 07 4Runner if you have them." he replies. I look around for another person and don't see anyone. "We? someone else with you?" I ask. "My wife, she's in the bathroom." he replies as his wife is walking toward us. "Hi! I'm Mack. It's a pleasure to meet you." She is friendlier than her husband and replies "Hi, I'm Janey. Nice to meet you too."

    Since he has told me they want to look at three cars I quickly start my qualifying questions to narrow it down to one. Usuallly when a customer wants to look at three cars they really aren't sure what they want.

    "Janey, will this vehicle be for you or is your husband going to drive it too.?" I ask. "It's for both of us. We have a Highlander now and both of us drive it." she replies. "How do you like your Highlander?" I ask. "I love it. We think it's time for a new one since we always trade after the 36k mile warranty is up." she responds. "Do you lease or buy your vehicles?" I ask. "We buy them but this time we are thinking of leasing." Janey replies. "I would recommend leasing to you if you only drive 12k miles per year and trade every three years." I tell her.

    We are walking towards the suv section and stop to look at a Highlander Limited. He tells me he must have leather as their Highlander is also a LTD but an 05. I open the vehicle up and start showing them the differences between the new one and theirs. He abruptly stops me and tells me he doesn't like it. However Janey is in love with the vehicle. I sense their is going to be some battle brewing between them as far as which vehicle they will buy.
    image

    We walk a few feet to the 4runners and he looks at a Sport in the Shadow mica color which is sort of a dark green mixed with black and metallic. Very unusual but good looking. He tells me: "If you have a Limited in this color we'll buy it right now!" image

    (I've heard this before too so I don't get too excited.)
    "Before we go all over the lot lets go inside so I can look up our inventory and see what I have in stock." I tell them.

    We walk back to the showroom and I sit them down at a table and ask them if they would like something to drink. He say no and Janey asks for some water. I go to the vending machines and get her a bottle of water. Then I go to the sales tower to check inventory.............................TO BE CONTINUED......

    :shades:
  • brian302505brian302505 Member Posts: 22
    Jeez, Mackabee, just like a good TV show, now I have to wait for the rest of the story!! Hurry, I want to hear the rest of the story~!! :D
  • obyoneobyone Member Posts: 7,841
    There are many stories left unfinished, I wouldn't hold my breath.
  • speterson1speterson1 Member Posts: 228
    Interesting, with Moo & Deskman's recent back-and-forth this is the first time I can remember actually seeing a deal play out before my eyes on this forum. Course I guess it's not over until that Porsche is 'burning gas', huh? :)
  • deskmandeskman Member Posts: 485
    scott

    i will give yo a call after i am done at the lab :sick: . name of store?

    deskman :lemon:
  • madmanmoomadmanmoo Member Posts: 2,039
    Deskman,

    Accept my friend request and then I can send you a personal message with my cell phone and work #. I'm not at work today.

    Give 'em hell at the lab.

    -moo

    Edit: I guess I could give my store name, do hosts care about that?
  • Kirstie_HKirstie_H Administrator Posts: 11,249
    Sorry - we can't permit that, even though I know you're not soliciting. You can always send me an e-mail and I can pass it along (I promise not to call, LOL).

    MODERATOR /ADMINISTRATOR
    Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
    2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
    Review your vehicle

  • madmanmoomadmanmoo Member Posts: 2,039
    hi kirstie,
    =)
    just sent you an e-mail. ya, not real comfortable posting everything on here and having random folks calling me acting like they're deskman. :)

    I'd have to run everyone's credit before I believed them.

    -moo
  • madmanmoomadmanmoo Member Posts: 2,039
    Just FYI, I checked my tire tracks and guess who was checking out my profile on the 16th of December?? That's right!!! Tbaxxon! Stop lurking and start posting pal!

    :blush:

    -moo
  • isellhondasisellhondas Member Posts: 20,342
    You're kidding, right?

    How does one check out their "tire tracks"?
  • madmanmoomadmanmoo Member Posts: 2,039
    No kidding. You've never check those tire tracks? On your carspace page, check underneath your avatar. You should see "Tire Tracks" right underneath it.

    I guess it IS true. You learn something new every day!

    -moo
  • isellhondasisellhondas Member Posts: 20,342
    OK, I looked and it seems I have had 157 "hits" under Tire Tracks.

    It's not that I'm unfriendly but I simply don't have the time or inclination to venture into carspace.

    I spend too much time as it is in these forums.
  • Kirstie_HKirstie_H Administrator Posts: 11,249
    Well I just gave you another track AND a friend request :P
    You did see the part in my profile about being an evil hostess, right?

    MODERATOR /ADMINISTRATOR
    Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
    2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
    Review your vehicle

  • isellhondasisellhondas Member Posts: 20,342
    OK kirstie, I'll consider you a friend and I thank you for that.

    I still don't have the time for another forum.
  • jipsterjipster Member Posts: 6,299
    not real comfortable posting everything on here and having random folks calling me acting like they're deskman.

    ahhhh... come on! We'd never do anything like that. :blush:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    Jip,

    I would actually like a prank phone call from you. I'm sure it would be worth a good belly laugh or two. :D

    -moo
  • joel0622joel0622 Member Posts: 3,299
    Kirstie, speaking of car space I see IM status

    Email this Page
    Invite Friends
    Edit Profile
    Mailbox
    Message Friends
    IM Status: Show Me

    But I will be danged if I can figure out how to IM some one.
  • ray80ray80 Member Posts: 1,655
    Thats fairly easy, I think if you click twice (thats what I have to do) on the show me it will change to say hide me. Your friends will then see an bubble that says your online. Or if you see friend on you list with that bubble, just click on it to start IM chat that friend has to accept (you can also be talking to multiple friends at the same time)
  • jmonroejmonroe Member Posts: 8,989
    ...not real comfortable posting everything on here and having random folks calling me acting like they're deskman.

    It can't be any worse than when I log on here and see Mrs. jmonroe is posting to me. :surprise:

    I'd have to run everyone's credit before I believed them.

    I have nothing to hide but maybe she does. :(

    So help me, if she replies to this, I'll be forced to buy her a 911. :)

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • [Deleted User][Deleted User] ColoradoPosts: 0
    OK, is it just me or are others having troubles with this forum, showing new messages and going back 5 or 6 pages to old news? Is it 5:00 yet? Too early for a drink or two? :sick:
  • madmanmoomadmanmoo Member Posts: 2,039
    Happening to me too. You're not losing it.

    -moo
  • madmanmoomadmanmoo Member Posts: 2,039
    I know nothing. ;)

    Lol, I'm tempted to make sure she replies.

    -moo
  • kiawahkiawah Member Posts: 3,666
    OK, is it just me or are others having troubles with this forum, showing new messages and going back 5 or 6 pages to old news?

    Yes, that is happening to me as well. Was doing it all yesterday. I tried 'catching me up', which didn't seem to help. I even went so far as to un-track this forum, then add it back, and went to the end and 'catched up' again. I don't think that did anything either
  • mackabeemackabee Member Posts: 4,709
    I look at our inventory on hand and see we only have one 2008 Limited in stock but it's a V8. I run out to the table and quickly ask: "Do you prefer a V6 or a V8?"
    image

    "I prefer the V6 due to gas mileage." he responds. I tell him; "It's only a couple of miles difference and you get a lot more torque with the V8 in case you want to tow a trailer or a boat. Reason I asked was I only have one Limited in stock and it's Titanium silver. If you want the shadow mica I would have to do a locate and if there is one close by I can have it here tomorrow." image

    I tell him. "Let's look at it, we've had silver cars before but we prefer dark colors." he responds.

    We walk out to the front of the showroom where there's more 4runners. We find the silver Limited and I open it up and move it away from the others so they get a good look at it. It's loaded with just about every option and stickers just a tad over 43k. He looks at the price and says "That's no big deal. We can afford it. We could buy a Landcruiser if we wanted to." image

    We drive it up to the front as I go get my dealer tag. I take my time so that they can look it over and begin falling in love with it. :blush:

    When I go out I get in the back seat and we head out for a test drive. We don't go far as he tells me they've had 11 Toyotas so he knows it's going to drive fine and makes a u-turn back to the dealership. Before we park I ask if they will be trading the 05 Highlander in. "Yes, but I want to work the deal without the trade and see what price you guys come up with. We've done our research and know what our Highlander is worth. And we want to lease for 39 months." he tells me. "39 months?., why 39 and not 36 or 48?" I ask. "I just like that number." he replies. "I understand. We have some customers that if we issue plates with numbers that add up to some sum they won't take them." image
    "That's strange" he responds. I sit them down at a table and start getting some info to put in our data system. I ask for their home phone, last name, and first name. He finally tells me his name is Johnny and as I hit the enter key his e-mail phone number and address pop up. "I noticed you contacted our internet department a few weeks back."image I comment. "I e-mailed a bunch of dealers." he tells me. "And what happened?" I ask. "I rather come down to the dealership and do the negotiations myself. Most didn't e-mail back." he states. Doesn't surprise me although we did and called but never heard from him.

    I put in the stock number of the vehicle in question and print a deal sheet. Before I go to the NCM and tell him to work me up a deal for a 39 month lease I ask Johnny how much will they be putting down. "Nothing." he tells me. "Usually we require at least your first payment, taxes, fees, and title and registration." I reply. "How much is the first payment?" he asks. image
    "Normally we put $2500 down on every vehicle we have leased or purchase so let's use that same number." he replies.

    I go to the NCM and tell him our customer wants to lease the 4runner for 39 months, "39 months!" says NCM "why 39 months?" he asks. "Because he likes that number. Heck I don't know he's a little retentive." I tell him. NCM looks up residual values and is confused as we don't do 39 month leases thru TFS, he asks one of the finance managers about it and they "guesstimate" I see they are struggling so I tell them; "I'm going to break his pattern of leasing for 39 months. Show me 36 and 48 and watch how confused he gets."...............TO BE CONTINUED..............
    "
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