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The dearlership assured me that the problem was completely unrelated to the fix on Monday, but I don't trust the dealerships. It was of course an additional $500 to fix.
I apologize for the problems you are experiencing with your vehicle. By chance have you contacted GM Customer Assistance? If so, could you please email me your case number? I would like to look further into your situation.
Thank you,
Caron, GM Customer Service
I would like to look further into your situation. Could you please email me your VIN?
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
I was able to locate your case with GM. I see your fear is to take your vehicle to the dealer for them to throw parts at the vehicle. Unfortunately the only way we can find out why the light came on is to have it diagnosed by a GM dealer. We are not talking about throwing parts at it, just seeing what codes come up so we can find the root problem. You can ask the service people to diagnose the vehicle and call you with it before they begin to perform the repair. The dealers are the technical eyes for GM. They are independently owned and operated; however, they work closely with GM to provide information on causes to concerns, maintenance history etc. I understand your frustration with your situation. As all major companies or corporations, we have standard operating procedures. If you would like to take the vehicle to the dealer please contact me directly so we can work on reopening your case for you.
Thank you,
Caron, GM Customer Service
My Reduced Engine Power problem started yesterday. I have a 2003 Suburban and can only go 2-3 miles before losing power. I have 4 kids that I run back and forth to school and activites and this is DANGEROUS! My issued started yesterday where, thankfully, I was a few yards from my driveway. Each time it happpens, I can pull over, turn the car off, wait 10-15 seconds and then it cranks back up with no problem. The problem is within 2-3 miles, it happens again. I am having to drive everywhere with my hazard lights on. I only have one car so parking it is not an option but I am scared to death to drive the kids around! I have read all of the posts and have written a list of possible solutions, which my husband will try this evening. We're going to start with the easiest and least expensive and go from there. Wish me luck!
I had a full tank of regular gas in so I didnt want to use the premium at first but it didnt fix the problem. I was desperate so I added a few gallons of premium & the Reduced Engine Power went away & I drove about 20 miles & parked. 2 hours later I go back in & it started all over :-(
step#2.take off plastic cover on top of the eng
step#3. you well see asmall blackthing like asmall can with elect conntion &soled plasic tube hooked on it just behind throttle body.
step#4. unsecrew the bolt holding this thing and pull it up.
chek the (O) ring coller blue. replace it if nassary.
step#5. put it back by bushing dowen on it hard to make it fit in place.bolt it tightly.
step#6. put eng cover back on----.connet batt cable and start your new engine !!!
The bulk of the reduced engine problem messages seem to be tied to one of 4 things (give or take)
1. Broken wire for the connector to the Electronic Throttle body, This included bad pins/broken pins, bad connections, broken wires, etc
2. Bad Electronic Throttle Body, Seems to be in older models with higher mileage
3. Bad Grounds for the fuel pump system, or Electronic Throttle body
4. ... bad gas? o.O new one on me
I think the biggest flag for me is that most folks don't list their mileage down, but the ones that do, the mileage and age is for a well used vehicle at 75k miles and 4 or 5 years of age. If the mileage is that high, and a wire is damaged in all that time, its a PITA yes, frustrating, yes, but that is much better than a tranny going out...
I replaced my accelerator position sensor, it seems to clear up that problem but now i'm
dealing with the traction active warning and high rpms
I understand what you are talking about... it was scary..dangerous and costly repair something that I believe GM knows about. And could safe all consumers of their product a lot of stress, expense and possibly even lives of them or their families if they would come clean.
I hope this helps
Thanks, will be in touch JC
We bought this vehicle for it's size and the fact that we travel for our daughters' sporting events. It left us haning last weekend on the way to a tournament. Upsetting and dangerous.
I looked, tested and looked and could find proof that I have a bad wire.
I drove it today, no problem. I am wondering if by completely disassembling both connections that I may have produced a secure connection ultimately.
I'm keeping my fingers crossed!
I apologize for your frustrations. Can you please email me you VIN, current mileage, involved dealer, and your complete contact information? As well as anything you hear from the dealer? I look forward to your email.
Christina
GM Customer Service
Best,
Sarah
GM Customer Service
Best,
Sarah
GM Customer Service