Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/22 for details.
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Understand that if you install non OEM parts to your suspension system you will probably lose the part of your warranty that covers the suspension and steering systems.
I would check with dealer prior to attempting such a change or modification.
Watch out for the boys in blue.( or beige,depending on your town)
This bulletin describes the correct position of the tie rod end for Azera (TG) and Sonata (NF) vehicles.
During toe-in adjustment, the tie rod end (B) may move towards the stabilizer bar link (A) and reduce the clearance between the two parts as shown.
After toe-in adjustment, tighten the tie rod end lock nuts firmly then rotate the tie rod end with a wrench to increase clearance as shown below.
NOTE: Minimum clearance between the tie rod and the stabilizer cause an interference noise when the steering is turned fully vehicle is driven over uneven or rough road surfaces.
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This could be it for those Azeras (and some Sonatas) with a "clunk!"
Data with photos can be found at:
http://www.hmaservice.com/index.jsp
Here is what I wrote on the service form regarding the "clunking" noise. There appears to be a problem with the front suspension system, possibly the passenger side front strut. When traveling over a bumpy portion of a road (non-smooth)at a speed between 20 and 45 mph, there is a "clunking" noise that comes from the right side of the car. The "clunking" sounds like it is coming from the right front portion of the car (passenger side).
When I returned the following day to get the car, I was told that the right front strut assembly needed lubrication, that they did lube it and test drove it and there didn't appear to be any more "clunking" noises. They did test drive it because they put 24 miles on the car while it was in their possession.
Their service invoice had the following entries regarding the "clunking" noise. Customer states noise coming from the right front suspension. Remove right front strut assembly. Remove strut collar to install lube. Reinstall assembly.
The dealer did not charge me for the strut service or the oil and filter change. I've now had the car back for three days and have yet to hear the dreaded "clunking" noise. I know that this sounds like an incredibly simple solution to the "clunking" noise and I hope it permanently corrects my problem.
I just wanted everyone to know what one dealer's approach (or knowledge) to the "clunking" problem was. If the "clunking" noise returns, I'll let everyone know.
I really enjoy talking to him - I believe he is very genuine with his comments and anxious to get a fix for the dreaded clunk.
JMJK
Exactly what is it that the dealer lubricated? I can't think of a point where the dealer can "install" lubricant that would eliminate a "clunk".
BULL S**T
Maybe I am "crazy" but there have been very few complaints about the Azera here and on the "other" board that I post on.
Bob -
Sorry I can't be more specific, but my post was a direct quote from the service department invoice. Since I know nothing about strut assemblies, I don't have a clue as to what part of the strut was lubricated.
Grayfox -
The dealer is West Broad Hyundai. They have a web site by the same name. Just add the www and the .com. Their start up page has their main phone number and if you click on the Site Links in the upper right corner, then select Service Center,and then select Staff, youll get a listing of the service department personel and their direct phone numbers.
Good luck.
drdonrs -
I felt the same way. It's really too bad that texasazera has had such a bad experience. This is one of the greatest cars for the money that I've ever owned. Better than my last Nissan Maxima and Lincoln Continental. I just recently returned to Richmond, VA from a trip to Nags Head, NC for the New Years holiday. I had three other heavy weights in the car and all I heard on the way down & back was how comfortable they were and how well the car rode.
Now, I have sort of a lead foot, but with four people and a trunk crammed full of a weeks worth of luggage, I still got 28 MPG cruising between 75 and 80 mph most of the way.
Even with the dreaded clunk, I'm pretty darn happy with my 06 Azera Limited.
I follow your posts on the "other" board as well. Glad your wife lets you drive the Azera once in a while. I try to keep my wife away from mine.
Just imagine even how much happier you might be if it didn't have the "clunk".
With a few tweaks it could be a great car.
My father owns a 2006 avalon and he drives WAY more than I do and his car is holding up much better.
I hyundai would fix my issues I would be very happy.
Only other possibility is that struts were too firm and needed to "wear in".
Has anyone else noticed this phenomenon?
Just passing on my experience.
Unless someone came into my garage and fixed it while I slept, something corrected the problem.
I need to go over a speed bump at my office's parking lot every day, and no matter how slow I take it (and it's not a steep bump either), the clunk comes on the down side of the bump. I've tried crawling over it, on up to 10mph, and it's always on the extension of the strut that you hear the dreaded clunk. I wish it was only on the speed bump, but like everyone else with it, you hear it on slightly uneven roads under 35/40 mph. Hopefully the fix form Hyundai comes soon.
With 3500 miles on mine, the flat spots on the tores have come back to round a bit, but I'll be taking her back to the dealer for tire inspection &/or the balancing issue - both of these problems have TSB's issued.
For those of us that have some mystery mechanic fixing their clunking problem while we sleep; many blessings and good for you, for the rest of us we can put some lucky charms in our glove box and pray Hyundai comes us with a fix.
I guess that some are more charmed than others.
During assembly if the factory 'torque' tool was out of spec the applied torque may be lower than required. This in turn does not compress the rubber grommet and steel washers making the strut secure.
The noise does not happen on compression because the part is on the high side while driving or when the car is sitting. When you go over a bump the strut compresses, no noise, then extends and the lack of torque causes strut movement and the 'clunk'. The noise would also be heard when going over road roughness. This also explains why the noise is heard at lower speeds. When driving at speeds over 40 mph the front end typically raises up and loads the strut eliminating the noise.
This would account for the noise being in both the front and rear if the same tool was used for both the strut and shock during assembly. If a torque tool is not held properly the amount of applied torque can be quite different from nut to nut. The tool will meet quality requirements but the employees application of the tool can be the problem. The torque does not have to be far off the specification to allow the part to be loose.
This also explains why, in an earlier post, that after removal and re installing the 'clunk' went away.
There is also a possibility that either the upper or lower 'a' frame bolts are not torqued to spec but I think this is pretty remote.
If the dealer puts the car on the lift and tries to shake the strut to see if it's loose it won't move because it's under load on frame lift or drive on lift.
The 'mechanic' who visits this sight might have additional comments on this probability.
Now, on Jan 8 (post 222) you complain about all kind of things and on Jan 9 (post 232) the 'clunks' have disappeared .... VERY INTERESTING
I'm confident your reply to this will MORE interesting.
Can it be narrowed down to a specific range of dates? My Azera was built June/13/06 and has been/continues to be clunkless at 5,000 miles.
How about others' dates of manufacture?...
You might also be interested to know that postings 222 and 232 were made by two different forum members.
I hope that you find this reply "VERY INTERESTING"
"the driver's side lower "B" pillar tag" is a little over my head. Kindly explain.
Thanks,
JMJK
Question for everyone. My Azera pulls to the right . . . again. I had it in for a pull to the right about 2 and one half months ago and now I will be taking it in again. Could the worsening "dreaded clunk" have anything to do with it?
JMJK
One would believe that the Service Manager should keep up with the TSB's for all models.