2001 - 2006 Honda CR-Vs

wrascal · November 2003

did she and Honda settle secretly?
She was the gal whos' new CRV burned.
I'm interested in the cause of the fire.

ateixeira · November 2003

Some early Scion owners say their registration simply says "Toyota". I believe they fall within Toyota dealers, too, so it's not quite a seperate division the way Lexus is, FWIW.

hartig: I bet they meant to say EBD is standard on all models. ABS is not.

-juice

varmint · November 2003

Consumer Reports just released the results of their most recent reliability surveys. I have an on-line subscription, so I'll post the Small SUV rankings for those who don't have a copy. The rankings are posted as a graph, so these numbers may be off by a point or two. A score of zero is considered average for the industry.

Make of this what you will.

CR-V +60% (about 28 points higher than last year)
RAV4 +53%
*Element +50%
*Forester +30%
Liberty +20%
Xterra +19%
Santa Fe +17%
Rodeo +14%
*Sorento +12%
Wrangler 0%
Escape -6%
Tribute -6%
Tracker -8%
Vitara -8%
Aztek -32%
VUE -60%
*Freelander -148%

Vehicles with an "*" are ones with only a single year's worth of data (too new to be fully rated).

tpanni · November 2003

Varmint, thanks for posting the reliability numbers, confirms our faith in the CRV. Does this index cover the 2nd generation CRV for 02 and 03?.
The Freelander index also confirms the "prejudice" about English brand cars.

ateixeira · November 2003

Check out them Koreans, both Santa Fe and Sorento are holding their own. Good for them.

-juice

varmint · November 2003

The data for the CR-V was gathered from both 2002 and 2003 models. They do not include the 2001 CR-V as it was a different model. CR's index is based on the notion that past reliability is the best predictor for future reliability.

I believe they will only use the past three years to create their ratings. This way a vehicle with a poor start, but good performance in recent surveys, will eventually be "forgiven" for its initial problems.

varmint · November 2003

Juice - I was most surprised by the VUE. It had a decent ranking last year (something like 10% above zero). Although not included on that list, the Baja also crashed for mysterious reason.

ateixeira · November 2003

Vue's poor rank doesn't surprise me, I test drove a V6 and it just didn't seem "tight". Let's see if the Redline model improves things? It's getting the Honda V6.

Baja scored poorly, but we're a bit puzzled because the Outback does well and the sample for the Baja is so tiny anyway. I guess they got *both* owners to fill out a survey? ;-)

-juice

sabrina9 · November 2003

Haven't secretly settled w/Honda on fire. In fact, things have gotten worse. Today is one month since the inferno. Honda STILL won't release their "report" which they say "proves" there was no defect. Lemme c, I file warranty claim, Honda denies, but won't say why -says it "proprietary" - I guess I just take their word and move on. They should work for NASA since inspectors never interviewed me. Of course, the dealer still is adamant that a simple oil change would not cause this fire and Honda has not informed them either what caused fire. Anyone believe in UFOs? Dealer, since I am long time customer, gives me a new 04 same model, trim as I had in 03 for invoice price just to move things along. Had to accept cuz need car - it still cost me over 2K 6 months after I spend 23K. I have filed NHTSA report (which is now on web -that makes two fire reports) and lawsuit has been filed - all this on the same day Honda recalls 675K vehicles. If you think it is the dealer, I say to Honda, why don't you just work with them to make sure me -the 20 yr. customer - is satisfied. All their techs are Honda trained, and they are the only people who ever worked on the car and you have clout over them. Honda says they don't cntrl dealer. MA has very proconsumer laws, which not only alllow for multiple damages, but also atty costs, so that is the way to go. Funny part is it will cost more for Honda to defend than I was originally asking for -and they could settle without admitting fault. Other funny part is I was never mad about the fire but am steaming mad now at Honda. Too bad. Will also be sending letters to all consumer groups/TV spots in area. Something is up....

varmint · November 2003

Sorry Sabrina, but I still don't see how "Honda" could be at fault. Your dealer is another matter, entirely. I see no reason to blame the Honda corporation for the fire, or a reason why they should give you money without proof that there is a defect.

This sounds to me like it should be kept between you and the dealer.

mikefm58 · November 2003

Wow, thx for the update, and please do keep us informed as things progress. But you did get a new 2004 CRV, granted it cost you $2K, which is unfortunate, but at least you're not "high and dry". Also though unfortunately, you probably won't be able to recover that. Either Honda or the dealer would only give you fair market value at the time of the fire. Let's hope you have a good attorney that can get that back for you.

Based on what you just posted, I'm pretty certain it was the dealer's fault. Granted Honda should be more upfront with you, and I bet they already have been with the dealer, who probably isn't telling you the whole truth. I've never heard of Honda "stiffing" a customer for something as blatant as your fire. But I'm sure the dealer wouldn't bat an eye if they could. I'm sure Honda has their bases covered on this and the dealer will pay dearly. Don't be surprised if Honda told the dealer: "You buy his fire vehicle for fair market value if it wasn't toast and give him a new CRV", which should be about $2K difference. I'd bet that dealer (or his insurance company) is out a bundle, as they should be.

The best advise I can give is to let your attorney handle this and move on with your life. You will come out ahead of this.....

andrelaplume · November 2003

You sound very distaught, stressed and rightly so. Be sure you let the jury know this and remember they can award punitive damages that could cover your 2K as well as attorney's fees. GO FOR IT.

I say they owe you a 6 month old 03 CRV with similar mileage at NO COST.....unless they can prove it was a freak accident or your fault.

As a potential first time Honda customer, when push comes to shove, as I suspected, Honda is no better than Toyota was when the 'sludge' issue appeared and they were in denial and pointing fingers for 9 months.

If HONDA is not at fault and knows what happened then RELEASE THE REPORT! What would they have to hide?

Perhaps you should put a huge sign in you window saying: 'My last CRV caught fire for no Reason!' then park the car across the street from the dealer on weekends. Better yet, and seriously, call your local news station...they usually have regular segements on people, like you, getting ripped off, I bet they'd take your story and I'd bet you'd get your 2K back real fast! Nothing like a little public embarasment to move things along....

kyfdx · November 2003

Because if you got to drive a brand new 2003 for six months, then got to trade it for a new 2004, you are better off in the long run than if you still had your old car. I know that doesn't compensate for the hassle and the poor treatment. If they had just put you in another low mileage 2003, you might have a beef with the money. However, it looks like they have basically made you whole financially. I think thats why no more info is forthcoming

If you are out more than $2K, then I take it all back.

regards,
kyfdx

stever · November 2003

Companies won't release internal reports like that without some court making them; why gift a bunch of plaintiff's lawyers with easy evidence when you don't have to, or make your business processes available to competitors?

Better to have a court tell them to release it so they can ask for gag orders or get certain info redacted, as may be appropriate. Even better to settle before any suit with a non-disclosure clause in the agreement, and spend the time and energy addressing the underlying problem.

Steve, Host

ateixeira · November 2003

Who did the report, was it the dealer or a Honda factory rep?

If it's the latter, shame on them for not sharing the info, what do they have to hide? I'd contact NHTSA to get them to force them to release the report. Or your attorney.

If it was the dealer, then maybe they're playing Honda against you. Again, I'd fight for a copy of the report.

Who are you suing? Or is your insurance company suing on your behalf?

Dealers are independent, sure, but dragging a customer through the coals like this is something Honda can withdraw a franchise for. At a minimum they should be trying to help, not hiding reports.

Pretty pathetic. I need some coffee.

-juice

kyfdx · November 2003

She got a new 2004 CRV at invoice. That might not have made her whole, but if her total outlay for going from a six month old 2003 to a new 2004 is only $2000, she's not out much. It might not have been her choice, but once its happened, the old car is not going to come back.

Our host is correct. The company is not going to divulge anything to her that would reflect negatively on them or their dealer. She could sue, but her insurance company is not going to support her, and if her only losses are $2000, then no one will take her case on contingency.

All this is unfortunate and unfair, but her losses are minimal (from reading her account), and she has a new car now from the same dealer. I'm not sure what more she could reasonably accomplish.

regards,
kyfdx

ateixeira · November 2003

Fiscally, you're correct, but her experience was pretty traumatic.

-juice

kyfdx · November 2003

Not a pleasant experience.. But, almost no one comes out whole in an insurance settlement. It sounds like the only one who made any effort to mitigate her losses was the dealer, by selling her a car at invoice. They may indeed be culpable, and that may be why they stepped up somewhat, and she'll probably never know.

I do feel for her situation... My wife was rear-ended a couple of years ago, and the at-fault party had the same insurance company I did. Which is not a good thing. Financially, we suffered little, as the car was leased, but it still bothers my wife, when traffic slows quickly on the interstate.

regards,
kyfdx

varmint · November 2003

**edit** woops, Kyfdx beat to this

Now wait a minute... I completely sympathize with Sabrina regarding the frustration of dealing with a problem like this. I support her in her efforts to get to the bottom of this, even if it mean a law suit. But lets not go bonzo over something we really don't understand.

We don't know what caused the fire. Despite the fact that there is no proof of wrongdoing, the dealership provided (at cost) a better vehicle than the one you lost as a gesture of good customer service. And there's talk about yanking their franchise?!?!

Think about that. If I accused any one of you of wrongdoing without any proof, would you cave in and give away $2000 in profit without fighting it? I seriously doubt that.

I, too, would like to see the assessment that Honda commissioned, but I understand exactly why they won't release it. They won't because we have nutcases in this country who file law suits at the drop of a dime. People who spill coffee on themselves get awarded huge settlements. If you want to lay blame for Honda's reluctance to share information, look to the people who created this litigious environment.

stevedebi · November 2003

A single engine fire is not the same as tens of thousands of engines messed up due to a design defect.

Now if a whole bunch of CR-Vs start torching, it would be different. But, having owned both Toyota and Honda, I think that Honda is more dedicated to supporting their product, and attempting to improve it. I think one of the reasons we have seen so many recalls on the 2002+ CR-V is that Honda is willing to fix it when they find an error. They want the best product they can provide. Just my 2 cents...

ateixeira · November 2003

Invoice is not the true dealer cost. So basically they saw fit to make a profit off Sabrina (again), on top of the first sale in which they made a healthy profit, and on top of Sabrina's $2k loss.

They have a burned car, it's not like there is no proof.

-juice

ateixeira · November 2003

Just as an example, we had a WRX owner on these boards (twrx) that went through a similar ordeal, where a dealer screwed up his car (transmission in his case).

His car was 2 years old. Right away, Subaru stepped up and gave him a 7/100 Subaru Gold warranty for free. They train the dealers, and take responsibility for their work (what a concept, no?).

The dealer worked a favorable deal on a new WRX, but again Subaru stepped up and helped them offer a new car to him well below cost. Oh, and he has a 7/100 bumper-to-bumper no deductible warranty on his new car, too.

And his car was not 6 months old, nor did it burn to a crisp in front of him. Funny thing is Sabrina is being even more patient that he was, which is why I feel for her.

I will reiterate my opinion, both Honda and the dealer have done *nothing* for her.

-juice

kyfdx · November 2003

No one is suggesting the dealer is out any money. But, where can you get a new CRV at invoice? And, if I read her post correctly, she is not out $2000. For that $2000, she has upgraded from a used 2003 to a new 2004.

Its unfortunate it happened, and I'm sure there is blame to go around, but your example from Subaru is not the norm. Your friend was extremely lucky. I agree with varmint about lawyers. The only purpose in involving them, is if you stand to make more than their fees.
In this case, her losses are somewhat less than $2000. Blame who you want, but if her insurance company is seeking subrogation of their losses, the manufacturer and dealer are only doing what is prudent.

regards,
kyfdx

varmint · November 2003

Guess I'd better settle down, or Rusty is going to escort me from the courtroom.

There are no factory incentives on the 2004 CR-V, so invoice is pretty much as close as you can get to dealer cost. The difference is probably no more than the overhead cost of processing the transaction and prepping the car. So, I doubt very much that the dealer made any money on the deal. That's pocket change.

The dealer did take a vehicle representing $2000 in potential profit and give it away. It's true that they did not lose any money, but they lost an allocation and the opportunity to make a few grand.

The example of the WRX is quite different as it appears the dealership was found at fault. If that were the case with Sabrina, then I would expect something from the dealer. But that isn't the case (as far as we know). There is no proof that the dealer made a mistake.

If the defense asks Sabrina, "how do you know the dealer blew up your car?"

She has no answer except to say, "I read a story about it on the Internet." Yeah, that's gonna fly.

At this point in time, Sabrina has no proof. She has a torched car, but no explanation for it. For all we know, the butler did it. There's this little ideal in our judicial system that finds people innocent until proven guilty. The dealer has taken action despite the fact that they have not been found guilty.

Is this a great customer service story? Heck no. Sabrina has obviously had a hard time with this dealer. But with this little information on the table, I cannot fault the Honda Motor Corporation.

stever · November 2003

Interesting points everyone is bringing up.

I did wonder about how Honda and/or the dealer came up with the $2,000. I think I'd personally would rather see a per mile charge assessed for the months the '03 was driven, but there is the issue of going from an '03 to an '04.

Justice is a wonderful thing for those who can afford to get some :-)

Steve, Host

ateixeira · November 2003

Well, the insurance company might end up just eating the loss. Or settling with Honda, probably without even informing Sabrina of the terms of the deal.

I agree that demand is still high, but CR-Vs are in dealers now, it's not a big loss to sell one at invoice from their allocation. 2 years ago it would have been, sure.

Sabrina's car was essentially new, and had only been service once, by a Honda dealership. I don't think anyone on their right mind would suggest she is at fault, so it's between Honda and the dealer. And the Butler. ;-)

At best, the dealer tossed her a cookie. For even money they got rid of a problem. Honda did nothing. Her insurance paid for the replacement cost of the car.

Out of curiosity, does anyone have a contact at Honda? I'd be curious to hear what isellhondas would have to say about this, too.

I dunno, I guess I feel for the Underdog.

-juice

andrelaplume · November 2003

This is really simple...if it was an accident or freak event, then Sabrina, like anyonle else is screwed...there will be a loss between what insurance covers and what a comparable car costs. In this case I can not say whether her insurance adjustment plus $2K was a good deal or not.

The point is we do not know this is the case. We do know they are NOT releasing the report. If the dealer or Honda is at fault they owe her a comparable car at no cost plus whatever the rental may cost her until she finds one.

You guys who think it great that she lost an 03 only to get a comparable 04 for ONLY $2K more are nuts. If it is such a good deal, why not sell yours every 6 months...plus I am NOT convinced the all mighty above average depreciation CRV should have depreciated that much.

I really would call the local news station and get them involved....you get much quicker results!

kyfdx · November 2003

that anyone came up with the figure of $2000. I think that was the difference between her insurance payout and the cost of the new car at invoice. I may be wrong, but thats how I read it.

No one has determined what went wrong with her car, or who is at fault. Obviously, she has already decided to buy the new car. I don't see how parking a burned out car (which she no longer has access to) or calling the TV station (about an insurance claim?) is going to help. I think the dealer selling her a car at invoice worked out well for her.

regards,
kyfdx

kyfdx · November 2003

AND... the car is used.... No two ways about that.... Maybe, MAYBE, if it was less than a week old, you could make the argument that it was new.... But, no one in the business looks at it that way.. That includes insurance companies.

regards,
kyfdx

ateixeira · November 2003

I wasn't implying she should get a new car for free, but...they could do a little something for her, maybe a warranty or something.

I shopped for an extended warranty for my cousin's Ody, it was just $700 or so for 7/70. Honda would show a lot of goodwill by offering that, even though it's just 1/3rd of her out-of-pocket expense.

I think Sabrina would be a much happier customer for not a lot of expense.

-juice

varmint · November 2003

Once again, I want to make it clear that I have no objections to what Sabrina has done, or the actions she is even considering.... But how much "goodwill" has she shown by going on a well-read, public Internet forum and blaming the corporation and the dealer with absolutely zero evidence to back up her claim?

ateixeira · November 2003

I think she's just been discussing her case and looking for advice, mostly. Nothing wrong with that, IMHO.

-juice

kyfdx · November 2003

I don't think she's done anything wrong by expressing her opinion here.

I also think she has suffered a lot less financially than the rest of you do . She is fortunate her insurance company paid off without much investigation. Compare this to what would have happened if all the oil leaked out, with no fire. The engine would have seized up, the insurance company would have told her she had no claim with them, and then she really would have had problems dealing with Honda and the dealer.
She probably came out better having the car destroyed. (not that I would wish that on anyone).

regards,
kyfdx

varmint · November 2003

Juice - A lawsuit has been filed and she states that she is sending out letters to consumer groups and TV stations. You don't think that qualifies as publicly laying blame?

kyfdx · November 2003

I think that was someone else giving her that advice..... Unless I missed that post...

regards,
kyfdx

varmint · November 2003

Kyfdx - Andreaplume has pointed her in that direction, but Sabrina's most recent post ends with a remark about sending out letters.

sabrina9 Nov 6, 2003 8:50pm

Sabrina - I reeeeeally want to stress that I don't blame you for taking action or coming here to discuss the issue. I'm just a fan of hearing both sides of the story and, thus far, we only have your half. My main objective is to get folks here thinking about how little we really know about this. It's altogether too easy to just blame the big corporation and let sympathies for the innocent cloud our judgement. So far, I see nothing to suggest that Honda is any less innocent than you.

kyfdx · November 2003

It did take kind of an ugly turn, didn't it? No matter how pro-consumer the law is in Massachusetts, its going to be tough to prove a manufacturer defect when your insurance company has paid off.

I'm not sure why anyone would let themselves in for that much grief, when the situation seems to be resolved. Hey, varmint!! Lets go get a beer! LOL

kyfdx

kyfdx · November 2003

I just say that what I think was said... and you do the dirty work of actually looking it up?

regards,
kyfdx

tpanni · November 2003

There must be 50+ posts on this matter, so I am adding mine. In general, I agree that for Honda to do more than they did (perhaps lean on the dealer to offer her the new car) would be out of the norm for a manufacturer. I especially don't blame Honda for not admitting culpability unless they are clearly at fault. Car companies don't (and can't)operate like Nordstrom. The litigation piranha's would eat them up. Another post correctly pointed out that in any major loss and resulting insurance settlement, everyone comes out a little less than whole...that is how insurance works. Lastly, I would advise Sabrina to quiz her attorney carefully to determine what the process/steps and resulting costs are going to be. I have been in litigation before and $2,000 gets chewed up by your own attorney in no time. Unless she is very confident of getting her $2000 and her attorney's fees back, she may be out even more $$ and suffer more resentment. How far she takes this is up to her, of course.

sabrina9 · November 2003

It is ALL about HONDA. Anybody ever run from a burning car, dazed, only to turn around and run BACK towrds the car to try to open the locked back door to see if your kids are in there? (they weren't with me). If 2 kids were in car seats (mine are older), one would have been admitted to the hospital - no doubt - the car filled w/smoke in seconds, not minutes. We're all adults and we all accept risks and frankly car ACCIDENTS happen all the time and we've all have had close calls. Individually we can all determine if the deal I got was good (2k was dif in insurance v invoice). Me, I'll take my old coffee stained 03 back (and 2k I don't have) if Honda takes back the nightmares, especially that night when my 10 yr old started crying and said "you were almost killed".
There are only 3 parties - me, the dealer and Honda. I would assume that if Honda thought it was somehting I did they would have told me by now, case closed. That leaves the dealer who did the o/c. There are several posts on this site about o/c's gone bad. None resulted in a fire and some seemed really bad. Honda knows, but won't say. Who are they trying to protect? If it IS a Honda defect or remotely related to the recall, (despite what they say), then shame on them for lying and not honoring warranty or getting by on a technicality. If they are covering for the dealer, then shame on them again -they are just as liable for being part of the coverup. Seems like they are "taking the 5th" on this one. If the dealer was screwing up, they would be on them, just to avoid this kind of stuff. Honda says there is gag on this because of the subrogation (from ins co). Earth to Honda, if they just gave me a new car the insurance company would not have been involved at all and you would hve kept a customer. No, I would not have accepted a used vehicle. When my dryer broke in warranty, they didn't go find a 2 yr old dryer and replace it - they gave me a new one. It is not my fault that the car is cheaper to replace than repair. Honda warranty says repair or replace -I don't see anything about prorating mileage and paying off insurance company.
We all know what is important in life, and it isn't the car, the 2k or the possessions I lost. Honda had a chance to make this right. I'm lucky I'm here to hear the jokes ("Hey, wanna buy a hot car" or "No thanks I'll walk home"). What is morally right is not always legally right. Honda blew it. They could have done this as goodwill, easy. Recalls are occuring everyday. Is it at least possible this is a defect that hasn't happened to enough people yet.
As for the lawsuit, MA allows small claims actions with triple damages up to 6K. No need for atty. I have plenty of access to free legal advice and the stuff from NHSTA should be coming soon.
Funny ending? when I went to sign for the new vehicle the salesman asked if I wanted an "extended warranty". I said what's that mean - SEVEN months

imjoggin03 · November 2003

I never owned a Honda before and do like the CRV however, the idle runs really high. It takes 3+ minutes for it to drop down. Otherwise I have to put the emor brake on in order to back out of driveway without putting a strain on the transmission. When driving in forward, I can't lightly put my foot on the pedal without the engine jumping ahead. A co-worker has same vehicle and it does the same thing. No wonder we get bad gas mileage. Any comments on this?

motordavid · November 2003

Hi all...been reading here for awhile; 1st post. I maybe in the minority but, the bloom has worn off. It is a 3rd car, and my Wife drives it 90% of the time as an errand/grocery getter. I think I expected more, and my fault for lots of investigation,but not much of a test drive. It is,imo, an econobox, albeit w/a great Honda engine. It may not be a keeper:
Picks:
-typical great Honda motor, though a bit underpowered.
-doors close bank vault smooth, 'cept for the rear
-Potentially trouble-free...we shall see

Pans:
-anemic tires, "multiseason", which means they do jes' so-so in all conditions, no aftermkt tire choice w/out diff wheels, puny tire size/footprint
-braking distances are longish,esp for weight; probably a function of small tires and small brake swept area.
-fit&finish is so-so; I expected better.
-some squeaks&rattles already
-some wheel/susp/brake moans, esp when going from Dr to R and vice-versa
-very middling mpg, even on hwy
-tiny gas tank=find a station every 235-250 miles
-front seat leg room & position, only for short people.
-rear seat leg room good, but narrow,stiff park bench-like position
-rear seat belts continually creep tighter
-A/C drips in glove box; dlr can't fix
-oil filter is toughest change I've done in 40 yrs.
-5W-20 oil is mpg chaser only and not even synthetic?!
-center "console" is 3rd world cheap and rattles
-very noisy at highway spds; a function of tire tread design, v.thin body insulation,etc.

Not posting to bash or beat on any CRV owner, but I am Very surprised and disappointed with vehicle. Wife likes it, and I find it ok around town; any distant trip is like riding/driving in steerage or tight economy pack on a plane,imo.

For the money, some ends were cut and things overlooked,imo.

Wet traction on v.steep, windy roads is not good and I do not look forward to winter/snow/slipper conditions. Maybe it's jes'me, but I expected a lot more, I guess. Curious as to other opins, comments,etc.
'03 CRV LX, Sunroof,flaps,cladding,leather wheel,
$500 off list, del May 6, '03

Best Regards, David

civicw · November 2003

motordavid, I found the noisy freeway ride to be the deal killer for me on the CR-V. I'm sure there are lots of CR-V owners for whom the road noise may seem trivial, but even Consumer Reports says this is the only major flaw in an otherwise good vehicle.

I've read about CR-V owners experimenting with quieter tires etc; IMO, Honda should be the one doing that along with adding more sound insulation. To me excessive road noise does not equate to the high quality that I have always associated with Honda.

Apparently it doesn't matter what people like me think because Honda has no problem selling boatloads of CR-Vs in the US. I've always been a Honda owner but lately find that Toyota/Scion has more interesting and refined vehicles like the Matrix, RAV4, and Scion xB.

stevedebi · November 2003

How did you get a sunroof on an 03 LX? Is it aftermarket?

Is your vehicle an LX with manual? That would explain your mileage. Also the cladding adds drag, not that the CR-V doesn't already have plenty of drag, I suspect the CD is around .5 or so.

I get about 26 MPG on the highway, still only about 300 miles range, though. However, with kids, I seldom get that far anyway... ;-)

andrelaplume · November 2003

Just caught up on what is going on...youll never get the full support from a die hard Honda loyalist. Just like to Toyota loyalist never could admit Toyota handled the slude issue poorly. Yes I still bought a Camry after weighing al the plusses and minus---the new 4cylinder engine did not hurt either. I may even opt for a CRV...still likely the best deal in the mini-ute market. To me this is a simple issue: RELEASE THE REPORT. If Honda or IT'S dealer fails to do this SUE THEM. I am in full agreement, you had a warranty that covered the car. Something went wrong. The Honda dealer took possesion of the car...not yor choice. The then fail to release the report. If your fault or a freak accident then all the insurance mumbo jumbo holds. BUT, if a Honda or dealer's fault, they owe you a car at no cost.

For those who feel like Honda/dealer gave Sabrina a good deal....you are nuts and I hope this never happens to you.

I STILL SAY CALL THE LOCAL NEWS NETWORK...THEY GET RESULTS!

andrelaplume · November 2003

Assuming most CRVs won't burst into flames.....does anyone have any experience with two car seats in the back of 02s or later. With the seats in place can a 3rd adult sit in the middle in any form of comfort. I ask this to those with experince because sometimes the overall seat width is quite wide but with the car seats in position valuable room on the outer edges the seats, where an adult might scoot over too, is lost.

mikefm58 · November 2003

After reading the recent posts, I see it was her insurance that paid for her 2003 fire CRV and then she had to kick in $2K for the new 2004. I misunderstood and thought her dealer had picked up the tab for her 2003 and then she only had to come up with $2K for the 2004 model and her insurance company wasn't involved.

That sucks, sue the b*st*rds, Honda and the dealer. Oh, and I would not have bought from that dealer.

ezshift5 · November 2003

..the CRV manual shift is currently on my shopping list: Can I expect to get about 25 MPG on the highway most of the time? Thanks......ez

ateixeira · November 2003

Here's the catch 22, she goes public and people consider her a troll. (BTW, I don't, Sabrina)

She keeps it private and Honda does nothing.

I was trying to drum up support, maybe get a letter writing campaign started, or if someone here had a friend/contact at Honda they could try to help out.

6 months old - serviced exclusively by the dealer. There's not a lot of gray area. It's not like it's an 8 year old Toyota past the warranty without any oil changes. That's different.

Even when Toyota was fighting the sludge debacle, they still would have honored a 6 months old car that failed after dealer servicing according to schedule. They weren't that bold.

-juice

robr2 · November 2003

My parents have an 02 CRV and cart around the grandkids. My 7 YO son and 6 YO niece do okay back there between 2 car seats but I don't think an adult would be comfortable.

2001 - 2006 Honda CR-Vs

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