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Comments
People with the “change the oil” question: GM recommends synthetic oil now (2011 and later). So you might check with the dealer on the oil change thing. They went to synthetic but kept the change interval the same for extra protection.
Someone talked about the sun reflecting off the chrome looking air vents: GM had a fix for that and on new models it will be done under warranty. They replace the chrome looking ones with Flat Black Vents. Works and looks great.
Someone talked about a vertical line in their back up camera: That will happen when you back up in direct sunlight and the angle is just right causing sunlight to reflect off the bumper into the camera. No fix unless the sun isn’t there.
Sarah
GM Customer Care
More people should spend time on these forums discussion issues and trying to help others solve their problems. You may disagree with me and that is OK. My OPINION is that a forum should be used for more than a [non-permissible content removed] box.
I did some research on your current car and is was very easy to find forums discussing crap transmissions in the Kia.
As far as the Sorento, I hope the transmission recall notice on your vehicle made it to your address.
SUV and CUV sales
#12 Kia Sorento 34,864 - 2.1% 8909 - 7.3%
#18 GMC Acadia 28,503 + 22.7% 6681 + 9.8%
However if you add the twins the Chevy Traverse and the Buick Enclave sales you would end up with 28,503 + 34,817 + 20,609 = 83,929
According to you the Acadia is complete garbage. If that's true why are people buying the Acadia, Traverse, and Enclave to the tune of 84,000 units sold to date. Word should have gotten out there by now since these issues started in 2006 and the vehicles are complete garbage. :confuse:
Perhaps the most important is the 0 deductible Major Guard extended warranty provided by GM. Worth its weight in gold especially if it comes to replacing a trans or rack.
I would not own a GM vehicle without either.
We traded a 2002 Yukon Denali for a 2010 Acadia. If I had waited two more months I might have bought the Denali version. Not to play devils advocate but other than a wheel balancing problem and a lack of power compared to the Yukon Denali vehicle serves its purpose. Course I don't have a sunroof.
I really do apologize that your vehicle is experiencing this issue. I would like to do further research so could you please email me at socialmedia@gm.com. In the message please provide your name, address, phone number, vehicle identification number, and current mileage.
Thank you,
Jessica L.
GM Customer Care
My wife is experiencing same thing on her 2011 Acadia with 25,000 miles as well. I have an appointment this Monday, but I wanted to ask if anything ever came of your complaint? Did the dealership or GM Customer Service give you anymore feedback on what the cause was? I can't wait to see what they tell me, I know all dealerships are not the same but if it's a warranty repair I don't know why they make it such an Act of Congress to get a vehicle fixed.
Was the dealership able to resolve the issue you and your wife were experiencing with your Acadia?
Amber N.
GM Customer Care
minutes of typing I had in a post and now I have to retype. I own a 2008 GMC
Acadia with towing package. First issue was that I was denied a extended 100,000
mile warranty because I was over the allowable mileage.
First test was out west and through Sequoia & Kings Canyon National Park area
and several of the mountail roads out there. I am from Ohio, so when we got out
there it was already through a bit of a test. After stopping for food, I
realized there was a lot of antifreeze leaking out of the vehicle, but I could
not tell where from. Fortunately there was an O'Rileys right next door so I got
some antifreeze and topped it off. After I topped off I did not have any more
leaks getting back to Ohio. I though maybe it just slightly overheated and I was
ok, though weird that I had the towing package that came with an advanced
cooling system.
Fast forward 7-8 months it has the same issue and I top it off again. The next
day it does the same thing, overheats, and dies on my wife after she pulled it
into a parking lot. After getting it to a mechanic, I was told the waterpump was
cracked and would need replaced. Looking into the 5-yr powertrain warranty, it
had expired about 2 months ago in February '13. I was not too upset with the
$500 out of pocket, cause it was less than the extended 100,000 mile warranty
would have cost and I expected something like that to break before I had the
vehicle paid off.
Then 2 months late...the transmission goes out and now I have to shell out about $3700 to have a certified gmc retailer replace the transmission because hopefully these transmissions are eventually recalled, as they should have already been. I was informed that the transmission in this 2008 GMC Acadia (with towing package) is the same transmission as in a Chevy Malibu, at least at the time the vehicle was made. On top of that I was told these transmission seem to fail close to the 77,000 mile marker, though mine was fortunate and made it to about 85,000 miles. The transmission went out last week and we have a vacation to Gatlinburg, TN next week. Anyone who has been on I-75 going to or from the KY and TN area there on I-75 knows that going up that mountain on I-75 south after Jellico is no joke, and I am very very fortunate that this happened now instead of going up that mountain.
So, two major components probably covered under powertrain warranty going out 2 and 4 months after expiration. I do not see this as a fluke, and after reading other posts on the Acadia, I am 99.9% convinced it is not a fluke. I want to post this to express my disgust with the 2008 GMC Acadia and how scary it is to think what may have happened if it went out on that mountain ascent with my wife, four kids, our friends, and their kid in the vehicle.
I was planning to buy a new GMC Accardia but while going through this forum , i saw many comments about the un resolved Steering problem as well transmission issues.This is making me a rethinking on my decision.
Could any one responsable form GMC can clarify me that the causes of this most seen issues are identified and rectified for new cars which is available in UAE for immediate purchase?
What are all coverd in the term warrenty?will parts as well labour will be free of cost if to be repaired under warrenty?
thanks for your feedback.
Bin
I've seen some posts about it, does anyone know if there is a TSB on it?
I'm very frustrated with this. Overall, my 2008 Acadia has been good to us.
However, the running lights have upset us greatly. Both of mine are melting, the dealer claims they have never seen it before.
Oh, and they want $1000 just for the part, and the car has two of them. Considering that an entry level Acadia is $34000, I only need to collect 34 of these housings to purchase a brand new Acadia. What are these made out of, gold??
I'm upset that the light melted, which I would consider a design flaw, and not "normal wear and tear", but the kicker is that they they are charging a ridiculously high price for the part.
To the dealer that charged $80 to change the light bulb, shame on them. My dealer charged me $10 dollars to do the change plus the price of the bulb. Dealer said I should not have to pay for a lousy design.
I glad you are happy Edge. I could not get past the touch screen in the new Fords. I like buttons, knobs and switches.
To the happy Kia owner, I can appreciate your issues but you did not say what year your vehicle was.
I can’t see how you can compare a Kia with an Acadia or and Acadia Denali, but if you’re happy that is all that matters, is it?
I traded my 2007 in for a 2011 Denali Acadia. Got the tri-coat white paint. Truck runs great and looks great. I did put window tint on the sun roof to cut down on the sun.
I test drove a Kia and did not like the seats. GMC makes the best truck seats on the market.
I took a chance on the newer GM product and was pleased I did. I have a buddy who just bought a Black on Black Denali Acadia. What a sharp looking car. He got navigation which I don’t have and it works very nicely.
Anyway it looks like the last three posts are from Happy Car owners. But I own GMC and proud of it.
We're pleased to hear that you're happy with your GMC truck! We hope that you can continue to enjoy your Acadia, and if there's anything we can help you with in the future please don't hesitate to let us know!
Cheers
Amber N.
GM Customer Care