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Comments
I would gladly support anyone or a group who have problems. We do not have a strong consumer protection advocate in Canada. i think the US does a better job in protecting consumers. Good luck
John :mad:
Does anyone know if all the CVT Nissans from 05 experiencing this issue?
Do you think Car Max will be able to detect it if I try to trade in with them?
I want to throw up and cry I am sooooo mad.
I have a friend who is a lawyer and I will definatly be passing this by him.
Has anyone else spoken with a lawyer about a class action suit?
Kristie
I just spent $4300.00 to replace my CVT transmission on my 03 Murano. The dealers know of this problem and will offer you a trade minus a $5000.00 transmission replacement. That was my plan to try to trade while it was still running and the dealer, LIA NISSAN, totally disabled my car so I couldn't take it anywhere. I had my vehicle towed from the Nissan dealer to AAMCO transmission. I wouldn't let Nissan touch it unless it was under warranty. You may still be able to purchase an extended warranty if the car is still functioning. I tried to do this with mine but it was too late. The extended warranty was about $2000. for 4 years, I think. Check it out! As far as I'm concerned Nissan Motors should take responsibility for this defect, but till now, they are totally ignoring all of this.
John :sick:
Count me in for the class action lawsuit too.
With this exception we love the car. What a shame Nissan won't take responsibility for this design failure!
Matthew
Before you give Nissan an extra $2400.00, look for an AAMCO transmission dealer in your area. They both get the rebuilt transmission from the same place with the same warranty just thousands of dollars less. I just spent $4300.00 replacing mine and Nissan told me the same...Good Luck. I really liked my Murano before all of this too, it is too bad they won't fess up to this....
When you call customer service, they act as though they've never heard of this problem before and offer no help in getting it resolved.
This is clearly a safety issue and Nissan is a "no-show" on accepting responsibility. The fact that the problem appears to continue on later models speaks volumes on Nissan's commitment to safety.
Please visit Dealer Ratings and Reviews and fill out a review (or three) there. Thanks!
Why don't you READ what I said and don't assume things you shouldn't. My car was out of warranty. I would think that Nissan would stand behind the product they build and not act like nothing is happening out there. If you spent 10K on your Murano then maybe YOU :confuse: should get checked out.....Buy another one?? I don't think so, not after the way this company has treated it's customers on this problem. :lemon:
I love the fact that they still act surprised when they hear of this problem; as though, you're the first person to call on it.
I came into this forum because I am interested in the CVT in the Murano. Seeing the problems you folks are having with this transmission bothers me. Clearly not as much as it does you folks, as I don't own one.
I have a suggestion that could possibly correct this. I know how this is going to sound but hear me out and give it some thought. I get no compensation for posting this information. I am doing it because I think it has a possibility of helping with the problems you have reported. And do so at a very small price.
This obviously will not fix something that is physically broken, so if that is the case in these transmission problems this will not help. Having said all that, let me pass on this information.
Take a look at this web site..
http://www.auto-rx.com/
This one is the same stuff for transmissions..
http://www.auto-rx.com/auto-rxnet/index.html
If this problem is caused by dirt and contamination interfering with operation, this stuff may help. I posed the question to the guy that makes this stuff before coming back here with this post. This is what he has to say...
"Hello Jim the links would seem to indicate dirt,contaminants interfering with sensors. Since Auto-Rx can,t hurt anything i would scroll down www.auto-rx.com (index) to transmissions. Follow application. Think this will solve problem. Go to an Oil Quick Change (Jiffy Lube-Shell ) and have them T-Tech the transmission (this will clean & remove all the contaminants from the torque converter also (garbage can of the transmission) and at the same time refill with clean fluid. don't let anyone use additional additives.Frank"
The "links" he refers to are urls to the posts on this forum talking about the transmission problem you have described. #1, #5, and #64.
Take a look and see if you think it might be worth a try. If it were me, I would give it a try. Anything before shelling out $5K to repair a 90K mi old transmission. But as I said I only offer this information in the spirit of helpfulness. I would hope that if you do try it that you would post your experience.
Jim
I can sort of corroborate your posting, that is... sort of.
I bought a used '03 Murano in March of '07 and begin having the same type of hesitation in the tranny but it'd go away after the engine was shut down and restarted. (Please see my earlier post on this thread for a full description of the problem.) The tranny issue always showed up when I was in stop-n-go traffic (>1 hr at a time) and i was never really able to recreate it for the dealer.
Anyways, I took the Murano in for service in October where they changed the transmission fluid. Since then, I haven't had the problem, and I live around LA, so I'm stuck in traffic a lot. The dealer did note that my transmission fluid level was low and that could've been why I had those instances of hesitation.
It sounds too simple of a cure for the problems that people are having with their transmissions, but so far, it's worked for me. That's why I've been hesitant to post about my finding because I'm not sure if the fluid flush was a real solution or not. But since you threw out your suggestion to all the posters here, I figured I'd put in my two cents as well.
I would be interested to hear from any other folks that have this problem and give the flush treatment a try. Whether it is simply a fluid change, the "T-Tech" flush, or the Auto-RX treatment. I would like to hear about it as a bystander and potential Murano owner, so I would think current owners with potentially problematic transmissions would as well.
Jim
:shades:
The CVT transmission does have a special fluid and a very expensive fluid that is used. I was told when I purchased my Murano to be very careful not to put the wrong type of transmission fluid in it. Sounds to me like they are looking for any excuse not to cover it. typical with these people...... :mad:
john
:sick:
Jim
:shades:
HAS ANYBODY STARTED A CLASS ACTION LAWSUIT? if somebody has count me in. if not feel free to e-mail at southmiami57@hotmail.com so we can start this. :mad:
You might get some satisfactory resolution faster that way, instead of waiting a few years and winding up with a $500 coupon off your next purchase of a Nissan. (link and link)
majicman, "2003 Nissan Murano CVT (Transmission)" #73, 9 Feb 2008 5:53 pm
I dont' know if the Auto-Rx stuff will help but if I was looking at a $5k bill for fixing my car I would certainly consider trying it.
Nissan will NEVER own up to this problem because it would cost them millions of dollars to settle this. I will never buy another Nissan product and everyone I talk to about this vehicle I explain the "We didn't know that" attitude of the dealers. This car company is a bunch of rip off artists in disquise. Who can afford the extremely high replacement cost of a transmission in these economic times. Enough of my ranting.....Can you imagine what would have happened if your daughter was injured because of this defect? I've reported this to the NTSB and nothing has happened yet. Are they waiting for someone to die??? Good luck with your problem, I guess I am bitter to these crooks!! :mad:
So far so good. We've not had the hesitation in the transmission since this was done. Here's hopinjg it holds.
On the bad side, they also replaced the air filter and failed to properly attach the housing for the filter. As a result, the engine was getting too much air and my car died on the way to getting onto a ship for a 7-day cruise. Fortunately, the CA dealer knew what the problem was and fixed it for us so we made our ship. Apparently, this is a common mistake made when servicing Muranos.
Oh yeah, my engine seems to be purring along nicely on my 7,500 (or longer) oil change intervals.
(btw, have you ever tried Dragon or one of the other speech to text dictation programs?).
Now they are suggesting that the entire transmission be replaced with a rebuilt for about $3,500 (for parts only). They have not quoted a labor charge yet. The dealer claims that they replaced the seals a few weeks ago because the trans was leaking oil. That made sense to me. However, now the service advisor is saying that the seals are the easiest thing for them to get to, which is also why they changed them. Then he said that if the replacement of the seals did not do the job they would look deeper for something else.....at my expense of course.
I have not told them to go ahead with the repair yet. The car has about 136,000 miles on it and until now has not given me any trouble. But, I think that Nissan must take some responsibility for this problem as having read the string of emails on the subject it is obvious that I am not the only one. Any lawyers out there who own one of these cars?
Someone asked whether there was an attorney out there who owns a 2003 Murano with this problem? Well, I am it! I have the same problem everyone else has. In October of 2007, when the car had about 75,000 miles on it, I was waiting in bumper to bumper traffic when I tried to accelerate and the car did not respond then about five seconds later, it lurched forward. It did this until I got to my destination. After turning the car off and then restarting, I drove home with no problem. I took it to my mechanic and he thought it was the fuel injector. He cleaned it, and it seemed fine, until about five weeks ago it did it again. I made an appointment to take it back to get looked at, then for whatever reason at work, I googled "2003 Murano, failure to accelerate in traffic" and up popped numerous websites, including this one, that gave me the first indication that it was a defect in the transmission. I filed a claim with Nissan North America, then took it to a dealer to be diagnosed, and it is the valve body in the transmission. It is a defective part that Nissan has known about since at least November of 2004 (and I suspect well before that). I obtained a copy of the repair bulletin that was sent by Nissan to its dealers in early 2005 and it describes the problem exactly and indicates that the valve body needs to be replaced. I was quoted an estimate of $1700 to do this. I have had various discussions with Nissan regarding the fact that I am a litigation attorney and that I fully intend to sue them here in NJ if they do not pay to fix my car. In spite of the fact that they do not consider it a "safety problem" worthy of recall (it's more like they don't want to pay the $ to recall all those cars), I think it is most definitely a safety problem. I have spoken with a transmission mechanic who states that that part should not fail at that mileage and that it is an early failure.
I am going to file a lawsuit against Nissan North America here in NJ for breach of the implied warranty. I am including a count for Consumer Fraud. My theory is that they knew about this problem in as early as 2004, but never notified the consumers of the problem or the potential for it, so as to permit them to avail themselves of the remedy of possibly taking out an extended warranty, or having their cars evaluated to see if the problem could be detected while the car was still in warranty. That to me is fraud. In NJ, a complaint that includes a count for Consumer Fraud must be forwarded to the Attorney General's office. I intend to do that, along with copies of all your internet postings attesting to the widespread nature of this problem. Under NJ law, if I am successful in prosecuting the Consumer Fraud complaint, I will get treble (triple) my damages, plus I will also ask for my attorney's fees (to get paid for my time).
If anyone is at all interested in e-mailing me your detailed story re: your 2003 Murano with your name and address, I will include it as an Exhibit in my complaint (my e-mail is vanessaesq@aol.com). I fully intend to litigate this with Nissan until such time as a jury tells me that I have no case. At some point, these corporations have to take responsibility for the products they put on the market, and in particular, products such as a car, which can cause catastrophic injury when they contain a defect such as this. Thanks and good luck to everyone with this same problem. This is my third new Nissan, and my last.
To prove that it was fraud you would have to show that they knew about the problem when they sold you the vehicle. Your conjecture implies they didn't know about it until more than a year later.
tidester, host
SUVs and Smart Shopper
"The act, use or employment by any person of any unconscionable commercial practice, deception, fraud, false pretense, false promise, misrepresentation, or the knowing, concealment, suppression, or omission of any material fact with intent that others rely upon such concealment, suppression or omission, in connection with the sale or advertisement of any merchandise or real estate, or with the subsequent performance of such person as aforesaid, whether or not any person has in fact been misled, deceived or damaged thereby, is declared to be an unlawful practice; provided, however, that nothing herein contained shall apply to the owner or publisher of newspapers, magazines, publications or printed matter wherein such advertisement appears, or to the owner or operator of a radio or television station which disseminates such advertisement when the owner, publisher, or operator has no knowledge of the intent, design or purpose of the advertiser"
The statute states that the fraud can attach to Nissan's subsequent performance associated with the sale of my car. My argument is that Nissan's obligation to me does not end with the express warranty. There is an implied warranty that attaches to that sale as well, which means that Nissan warrants that they are selling me a car whose systems are fit for the purpose for which they are intended. If they receive subsequent knowledge after selling me the car that the transmission in that car contains a defective or misdesigned part, and especially when that knowledge comes to their attention during a time when the vehicle was in warranty, then they commit fraud when they fail to advise me of this fact. It is a purposeful concealment of a material fact concerning not only the performance of the car, but the safety as well. That is my theory of liability.
Secondly, in the fifteen years that I have practiced law, I have yet to be involved in litigation with a corporation whose "knowledge" of a particular fact comports with the date on an "issued memorandum." In other words, once I get involved in litigating this case with Nissan and I do a document demand requesting each and every document generated by Nissan that in any way pertains to this particular problem, you can bet that there will be ample evidence to demonstrate Nissan's knowledge of the problem WELL BEFORE November of 2004.
tidester, host
SUVs and Smart Shopper
Having read through the many complaints posted here and having experienced the very real danger from this equipment failure, I would certainly be interested in a legal means of compensation since Nissan is adamant that this is not a manufacturer issue. Assuming what is posted on this site is just a small percentage of actual occurences there should be a large group out there to support litigation.