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After driving it for a month, I noticed that a piece of the material in back of the driver's seat had come unglued and was hanging down on the floor. Upon closer examination I discovered, to my dismay, that this is not REAL leather, but a pseudo-leather or "pleather" type of material.
It's not that I'm dissatisfied with the look or feel of the material, but rather I don't like feeling like I've been taken advantage of. Had the salesperson explained that REAL leather would cost X dollars, but that I could get a pseudo-leather for less and that most people find it to be of similar quality or whatever, then it's quite likely that I would have accepted the cheaper substitute and been satisfied with it. But, in my opinion, words have meanings and "leather" means "real leather"! Am I the only one who still thinks this way?
So, before rushing down to the dealership to raise hell about this, I decided to first consult a neighbor of mine who is a car salesman. After explaining the situation to him, he basically told me that ALL the car dealerships do this and even the vast majority of "leather" seating packages coming from the manufacturer are also NOT real leather. (He went on to explain the reason for this change was due to PETA's relentless protesting on the matter, which is interesting trivia, but not helpful in assuaging my concerns.)
I also checked with a local auto trim dealer to get a sense for the price difference between REAL leather and the pseudo-leather substitutes. He explained to me that he could order REAL leather seat covers pre-fit for Sonata and installed for $1295. He then explained that while the substitute materials are significantly cheaper, the final cost wouldn't be very much less since he would have to do the cutting and fitting manually which would substantially raise the cost of labor. So based on the figures he quoted me, it seems that the price I paid for "leather" was pretty much in the ballpark for what one could expect to get REAL leather seats.
So, what are the experiences of others on this matter? Is it indeed the norm for people to get fake leather seats when it's being advertised as just "leather"? Was it unreasonable for me to expect I was getting REAL leather even though there was never any mention of pseudo-leather, "pleather", or leather-like material? Please enlighten me!
- Robert -
I guess the lesson learned here is that next time I will just buy the car in the cheapest possible configuration the dealer has to offer and then shop around the auto trim places myself to upgrade the seats afterwards. That way I will have a much better idea of what I'm getting and cut out the middleman in the process.
I feel many buyers here are paying too much for unnecessary expensive options. Most will trade in their cars within 3-4 years. I saw many 8 years old cars with near perfect condition cloth seats.
My dealer's name is Wright Hyundai in Wexford, PA. They ordered all new sil trim for the doors, 3 came in and 1 is on backorder. I'm wondering, have they found out there is a problem? I forgot to ask that. So, I'm in the rental car from the dealership until the last one comes in. They have smelled them and they say they smell just fine. Wow....not sure what's going on with that. But, I will be so glad to get in a car that doesn't stink!!!!!
There is also a service bulletin out on our year/model for some armrest cover...so, make sure that gets looked at as well. The service department told me that as it came up on their computer.
Katy
What's the word on your car since replacing the odorous window parts? Did it improve?
The service manager was totally perplexed as one day he would come in and it would stink really bad (it was lying on the counter) the next day he would come in and it wouldn't. But, they replaced all four and we just got back from a trip to S. Carolina and drove with our windows down and no smell!
So, replacing them all took care of it it seems.
Are you going to ask that they replace yours?
I can't figure out why some stink and some don't. He said I was the only who has complained of this problem so far.
Now to tackle the noise suspension!
If anyone is willing to share their pricing information, it would be greatly appreciated.
.
Hyundai Sonata Prices Paid and Buying Experience
How do you current owners of the 09's feel about it? (Pardon the pun...)
But, I do have a suggestion if you are looking to buy a '09 Sonata. Test drive the car over an area that is a washboard-type surface before you buy it. I have a GLS and in my eyes the suspension is horrible-----clunking so much it sounds like an old car. And we live in an area where there is A LOT of truck traffic...so, guess who isn't a happy camper!
Thanks for any advice!
Yes the steering is very light, but you can still drive it fairly hard without issue. It goes where you point it unlike a camry.
With the possible exception of the Altima, you wont do better than a sonata in this price class...
techmcag@suddenlink.net
My '08 Sonata also has this problem. I think the noise comes from where the dash touches the windshield. The car body flexes to some degree when going over bumps and uneven pavement causing the popping noise and it's a bit worse in cold weather. I was hoping Hyundai would have fixed that in the '09 model redesign by putting a rubber strip where the dash meets the windshield... but looks like that didn't happen.
I also had a problem with the clove compartment door making noise and had to put extra stick on rubber pad stops between the top edge of the glove box door and the dash to tighten up the door. The latch design holding the glove compartment door shut is all plastic with no mechanical latch adjustments possible which can cause the door to rattle when driving on bumpy roads.
Another thing I discovered is the windshield glass isn't smooth. You can't see it visually, but I can feel a ripple in the glass with my hand and found it while cleaning the windshield. These things do affect my overall impression of the car.
FWIW, I've driven about 15 different 2006-2009 Sonatas over the years, and I've never heard what I considered to be "pronounced" suspension noise. What I heard was a tire thump over some bumps, with the worst noise over tar strips on the highway. I am wondering if CR and others are characterizing that kind of noise as "suspension" noise vs. tire noise?
BTW, the Sonata was the top-rated mid-sized car in the test group, which included the 2009 Malibu (with 6-speed automatic on the I4, also the hybrid version), the all-new Mazda6, and the 2009 Aura (I4). CR also tested the Jetta TDI, which was ranked very high, just behind the Altima I4 in the $20-25k class. The Sonata GLS I4 now ranks 7th overall in that class, behind the Altima, Jetta TDI, Prius Touring, Accord LX-P, Optima EX I4 (pre-2009), and tied with the Camry LE. The Sonata Limited V6 ranks 6th in the $25-30k class, behind Altima 3.5 SE, Accord EX-L, Camry XLE, Passat 2.0T, and Camry Hybrid. The Sonata and Malibu (I4) were the only recommended cars in the test group--the others didn't have enough of a reliability history (which is odd since the Aura debuted before the Malibu).
I own GM vehicles that also have a noisy suspension, so it's not a big deal for me and the Sonata is only noisy going over bumpy roads but is smooth as silk otherwise. I think Hyundai would be hard pressed to put a better suspension under the Sonata and still maintain it's current price range.
I could only get a stripped down Toyota Camry for what I paid for my Sonata Limited, so it's a matter of personal choice and expectation for the price paid.
For me, it's going to be hard to get too worked up about this. My other car is a Mazdaspeed Miata, which has a special suspension setup. If you run over a leaf, you'll feel it and hear it. Riding down a bumpy road is like being in a wooden rollercoaster and just as noisy...to the point where the car causes physical discomfort after an hour or so. But it will out-maneuver just about anything on the road as result, it's the price you pay.
So the noise from suspension crash is a relative thing. If you want silky smooth and totally quiet on a sedan this size, shell out more than 16K-19K.
With $1k cash back and 0% APR, what OTD price excluding TTL will be a good deal for SE with or without the premium package.
Thanks a lot!
Is this something that Hyundai has commented on? Or, the dealers' service department?
I wonder if it is "suspension" or the tire slap that some have commented on. Maybe the nitrogen-filled (overfilled?) tires contribute it?
thoughts?
Whether the tires are filled with air, N2, or helium is irrelevant.