Jeep Liberty SkySlider Roof
Here is the transcript of a conversation between myself and another member taking place on another string of posts. I think the issue warrants its own discussion topic.
If anyone is experiencing this issue, please make note of it here so that we can work toward a solution.
Best,
Gilbert
______________________________________________
His Question:
How do you deal with the skyslider noise? Anytime I drive at around 65+ MPH, the noise disrupts conversation in the cab. It is so distracting and loud. Have you done or tried anything to minimize this problem? Thanks
My Response:
This is a very good question. Our noise fluctuates in terms of speed and it seems to also be linked to the weather (ie - expanding and contract[ing] of rubber seal with hot or cold). That is, sometimes it happens at 50MPH, and sometimes not until 80MPH.
When we first heard it, particularly how loud it was, we were startled. The next day we took it to the dealer and they said it's a fact of life at 70MPH and above. Very frustrating, especially when they advertise it as being so well-tested.
However, the vehicle we had prior to the Liberty (in addition to our IS250) was a Camry Solara Convertible which wasn't quiet either. We also listen to our music at a higher-than-average volume level. In other words, we really don't notice it too much.
That said, I'm still looking at solutions. In my own informal evaluation of the issue I think that I have isolated the cause of the issue. As you know, bordering the SkySlider roof there is a thick rubber seal that protrudes approximately an inch above the roof itself. If you manipulate the seal you'll note that it is not actually attached to the car. That is to say that the part that of the rubber seal that makes contact with the metal roof of the car is not "glued" down.
I think that at certain speeds (according to the dealer, 70MPH) wind gets under the seal, producing the wind noise. To test this theory, simply wedge something small like a folded business card under the seal (AT YOUR OWN RISK!) and you should hear the noise at significantly lower speeds.
So, I'm toying with the idea of actually gluing the seal down, preventing the noise altogether. Then again, I probably won't because I'm too afraid of voiding the warranty by doing so.
If enough people complain about the issue and the fact that it was not advertised as such, I think that Jeep will be forced to come up with a solution and release it via TSB.
Write Jeep corporate!
Gilbert
His Response:
Thank you Gilbert for your reply!
I feel like the only one complaining about this. Please let me know if your investigations go well. If you find a solution or at least a temporary quick fix, I would really appreciate that.
Thanks Again!
Ashkaan
My Response:
I don't think you're the only one complaining about it at all, since Jeep has a TSB concerning the issue. The only problem is the TSB doesn't give a useful solution, only suggesting that it's a fact of life with the roof.
But again, let's stay vigilant about this to help promote a fix.
I will copy and paste our messages to another post specific to the issue.
Gilbert
If anyone is experiencing this issue, please make note of it here so that we can work toward a solution.
Best,
Gilbert
______________________________________________
His Question:
How do you deal with the skyslider noise? Anytime I drive at around 65+ MPH, the noise disrupts conversation in the cab. It is so distracting and loud. Have you done or tried anything to minimize this problem? Thanks
My Response:
This is a very good question. Our noise fluctuates in terms of speed and it seems to also be linked to the weather (ie - expanding and contract[ing] of rubber seal with hot or cold). That is, sometimes it happens at 50MPH, and sometimes not until 80MPH.
When we first heard it, particularly how loud it was, we were startled. The next day we took it to the dealer and they said it's a fact of life at 70MPH and above. Very frustrating, especially when they advertise it as being so well-tested.
However, the vehicle we had prior to the Liberty (in addition to our IS250) was a Camry Solara Convertible which wasn't quiet either. We also listen to our music at a higher-than-average volume level. In other words, we really don't notice it too much.
That said, I'm still looking at solutions. In my own informal evaluation of the issue I think that I have isolated the cause of the issue. As you know, bordering the SkySlider roof there is a thick rubber seal that protrudes approximately an inch above the roof itself. If you manipulate the seal you'll note that it is not actually attached to the car. That is to say that the part that of the rubber seal that makes contact with the metal roof of the car is not "glued" down.
I think that at certain speeds (according to the dealer, 70MPH) wind gets under the seal, producing the wind noise. To test this theory, simply wedge something small like a folded business card under the seal (AT YOUR OWN RISK!) and you should hear the noise at significantly lower speeds.
So, I'm toying with the idea of actually gluing the seal down, preventing the noise altogether. Then again, I probably won't because I'm too afraid of voiding the warranty by doing so.
If enough people complain about the issue and the fact that it was not advertised as such, I think that Jeep will be forced to come up with a solution and release it via TSB.
Write Jeep corporate!
Gilbert
His Response:
Thank you Gilbert for your reply!
I feel like the only one complaining about this. Please let me know if your investigations go well. If you find a solution or at least a temporary quick fix, I would really appreciate that.
Thanks Again!
Ashkaan
My Response:
I don't think you're the only one complaining about it at all, since Jeep has a TSB concerning the issue. The only problem is the TSB doesn't give a useful solution, only suggesting that it's a fact of life with the roof.
But again, let's stay vigilant about this to help promote a fix.
I will copy and paste our messages to another post specific to the issue.
Gilbert
Tagged:
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Comments
When I go to the dealer to tell them about this concern (because when I bought it 2 months ago it didn't do that) they said that it was NORMAL!!!! :mad: ....... And I said that it is not normal because that problem started just a few days ago (I can't believe they didn't try to find a solution for the problem)
I think I did everything I could. They told me that they can not do anything right now because the car is brand new and there are no specifications about that kind of problems.
I would like to know if someone is experiencing this or experienced it already and got it fixed and how.
Thank you very much !!!!
~Claudette
Thank you!!!
~Claudette
Do you see what I am saying?
Jeep has created a solution to the issue that involves a new part and a complete re-install of the slider roof. Currently, the part is on backorder and we are on the waiting list.
As soon as we have it installed, I will update this message board.
That said, if ANY Jeep dealer tries to tell you there isn't any data on this, know that they are either lying or misinformed, as there is supporting documentation available.
I will scan and post the TSB, a copy of which I have retained, soon.
Now I can call the dealer and tell them that I was right!!!!
Thank you very much
The TSB itself is seven or eight pages in length, but I've posted the first page to get you up and running, so to speak.
FYI, the TSB number is 23-013-08
Good luck!
Like I mentioned in previous posts, I'll let everyone know what the outcome is when I receive the new parts and have them installed.
But thanks for the vigilance!
Well... i wish wind noise was my only problem ! I purchased a jeep liberty 2008 6 months ago with the sky slider roof .. i actually purchased it in the summer ... the front of the sky slider liner is actually glued to a metal bar .. when it got over hot the glue melted and now the liner falls down and the roof does seal tight anymore ... iv had jeep fix it 4 times already and everytime it comes unglued ... the wind noise is so terrible i blast the radio to avoid the noise ... i actually have yet another appointment with jeep to have it fixed.. DOES LEMON LAW ring a bell. a 30,000 jeep shouldnt have these problems i should be enjoying it ... has anyone else had these problems >>???? email me at Rachel.Ricci@yahoo.com thanks
If we keep the conversation here then no one will be deprived of valuable information.
tidester, host
SUVs and Smart Shopper
You're right about the metal bar and the glue. The day we bought our Liberty was the hottest of the year in Los Angeles (pushing 117 degrees) and yes, the glue didn't hold.
Good news: the TSB I posted addresses your issue, so long as you have the NEW parts (backordered) and your dealer takes his or her time fixing the issue.
More on this in another post!
Gilbert
I've had the Jeep up to 100mph and the only noise we get now is that which is associated with having a fabric top. In other words, the car is MUCH, MUCH, MUCH quieter and doesn't sound like your windshield is going to fly off.
This is excellent news for anyone having Sky Slider issues.
For those with questions, have your DEALER (if everyone calls themselves, it will end in frustration for all) contact Davis Ellis Jeep in Canoga Park, CA. Jerry is the service manager and should be able to shed some light.
Once again, our issue is resolved and we are thrilled. It's like getting a new car all over again.
Gilbert
PS - I didn't really catch all the tech mumbo jumbo, but as a starting point my dealer mentioned the metal bar and how it has these four bolts that go into it, holding the roof in place. The first version came loose, causing the noise. The second version of the part (old TSB) did the same. The newest backordered version now fixes it since apparently the bolts are tighter and more recessed.
Jim Greiner
Jim
I would recommend having your dealer call my dealer, David Ellis Chrysler Jeep in Canoga Park, CA. Have them talk to Kenny in service. He is wonderful, but I should warn you he is usually very busy and difficult to get in touch with. Again, I would have the dealer call so it's a lot less frustrating to my dealer, as opposed to several customers from seemingly out of nowhere. BEST OF LUCK!
Hopefully we can find a solution for this problem...
Has anyone seen a physical part that gets replaced when a leaky roof is "fixed"? What is it and where does it go? Get a picture of it and post it here if you can. Can someone get their service manager to describe the procedure that is used to fix the roof and share it here?
Thanks for your help. I placed a call to the Chrysler rep in South Florida and told him I was not happy with the "resolution" and he has not returned my call yet. That was 2 days ago.
I may have to go to arbitration if they choose not to cooperate.