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It's difficult to advise some next steps for you at this point. As a dealership will likely charge you a diagnostic fee, I would recommend that if you had considered visiting them to wait until this concern occurs consistently (as you say that right now the oil pressure problem has been resolved ant the engine noise is gone). If you're going to pay a diagnostic fee, I want to make sure that you are able to get some results from the visit instead of them saying that they're unable to diagnose anything.
For the 2006 model year, the powertrain warranty had not come into effect for GMC vehicles, unfortunately, which I realize is an important factor for many as well.
I know that this suggestion may not leave you with the most peace of mind as I can tell that you are interested in resolving this before it escalates. I see that you used kilometers as a unit of measure, and am guessing that you are a resident of Canada. Have you worked with GM of Canada before? They can be reached at 800-263-3777, and while like me the representatives on the phone don't have technical expertise they can assist you in the process of working with our dealerships.
I wish I could do more, but hopefully this has helped in some way,
Sarah
GM Customer Service
The problem reoccured within 5 mins of driving time this morning. I'm very reluctant to go to a dealership. In my past experince, the troubleshooting includes too many aspects of a marketing plan.
I'll have to try research the problem more.
Thanks for your reply.
If we can look into any additional options that may be available, please send us an email with more information (include your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership). My coworker Christina, who answers incoming emails, will set up your Service Request and advise you further.
Regards,
Sarah
GM Customer Service
Sarah
GM Customer Service
I'd like to say that I'm sure there are at least a dozen different problems that all appear to be the same when reading all these complaints. My promlem was that the previous owner of my vehicle followed poor maintenance practices and used inferior parts. This "common" problem was not GM's fault.
As I said in an earlier post, I had just purchased my 06 Envoy Denali, the next day got the "low oil pressure, turn engine off" message and was horrified when I googled if and heard of all the problems.
I did hours and hours of research and finally decided to do an engine flush (which should not be part of routine maintenance) changed the oil twice that day and installed a premium oil filter. Just in case, I replaced the oil pressure switch and also had the oil pressure tested at the filter to be sure the oil pump was okay. A 1000 miles from now, I'm going to change the oil again and install another premium oil filter to make sure the debris from the engine flush is completely gone.
If I can offer advice to other people with similar problems, don't trust that the discount oil change people are protecting your investment even if they charge you a lot of money and make you feel that you are doing the right thing. I'm not a fan of dealers but they will at least install the recommenfed part for your vehicle your best bet always, is to have a mechanic that you trust.
I am 100% with you. Are there any Attorneys in this forum or does anyone know of any that will look into C/A suit for us? If so let the forum know and he will have a ton of backers.
i have spoken with an attny. about possibly taking on a "class action" suit.
his office has spent a couple of hrs. with me and online looking into this, and says we have a very good case and cause.. hopefully an attny. comes forward on here with the same frustrating problems, cuz that will surely put him/her in a fighting mood !!!! i will keep you all posted if this firm in Boston will take it on...
I'm sorry that the oil pump has been such a problem for you on your Envoy. If you decide to work with a dealership on this repair, please let us know as we would like to be available to assist in any way possible.
Also, I see you mention that your vehicle is burning oil. I wanted to be sure to let you know that the accepted rate of oil consumption is 0.946 liter (1 qt) in 3200 km (2000 mi). If your rate differs, it may be worthwhile to have your dealership perform an oil consumption evaluation.
All the best,
Sarah
GM Customer Service
All the best,
Sarah
GM Customer Service
I see that you have already been to the dealership for this and that you are hesitant to do so again. If you wanted to explore what options may be available through the Customer Assistance Center, what we can do is get the Service Request established, gather necessary information, and evaluate the case (there are many factors that are considered).
If you wanted to start this process, please email us at socialmedia@gm.com with your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
All the best,
Sarah
GM Customer Service
First, my midgate window regulator has been out for over 2 years. Fortunately, it is in the "down" position. Second, my instrument cluster has been going "bonkers" at random with incorrect readings on temperature, speed, and oil pressure. Third, my check engine light is off and on due to a bad oxygen sensor. And finally, last night with a 9 month old on my hip my rear glass got "stuck" in the down position-tail gait would not open-and DIC instructed me to go to the users manual for a Midgate issue (which was not the problem at all). We currently have a tarp draped across my car because we don't want it to rain inside as we cannot get the window up. We have been directed by the manual to take it to the dealer and have no choice at this point as the back glass will not come up and the tail gate will not open. Imagine producing a vehicle WITHOUT a tailgate safety release/reset-shame on GMC.
My car has less than 90,000 miles on it and it's almost 9 years old. To say the least, it's been well taken care of. I have had the oil changed and kept my reciepts just like I should have because I do love my truck. When I clean my car, I use q-tips and toothbrushes. However, the fondness I have for my truck will NOT outweigh common sense when it comes to making a decision to buy another.
My issue is now with GMC. I cannot tell you how many posts I have read online concerning a model vehicle that only 12,000 were made describing the EXACT same problems I am having with my Envoy. How many of your customers have to report bad window regulators and bad instrument clusters before you do something about it. One website indicated that I may indeed have to wait on replacement parts because "so many have been ordered that they are on back order now."
Wait...you mean GMC has had such a large number of these regulators ordered that they are now on back order and GMC refuses to issue a recall???
If you refuse to stand behind the craftmanship and the parts in this American made vehicle, I will never purchase another. Not only will I never purchase another, I will make everyone in my WORLD aware of the problems I am having with this vehicle and GMC's lack of committment to stand behind their vehicles.
SHAME on GMC. What a way to represent the American automotive industry.
I'm sorry that the gauges are having some difficulties on your vehicle; have any of these issues been looked into as of yet?
Best,
Sarah
GM Customer Service
I'm glad to hear that you have gotten 50% of the repair costs covered. How is your vehicle running after the work was finished?
Best,
Sarah
GM Customer Service
I certainly understand time constraint. Keep us posted if and when you decide to go in.
Take care,
Sarah
GM Customer Service
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Thank you for taking the time to post your question and concerns. If you would email me your VIN and current mileage to SocialMedia@GM.com I would be happy to verify that for you. I look forward to your response.
Christina
GM Customer Service
Have had the same problems for 3 weeks with my Envoy. Took in to have part replaced today. I also had to pay 1/2 for the repairs and I am furious!! After reading numerous customer complaints for the same issue same vehicle I feel GM should be responsible for the total repair/replacement to my vehicle and I will be contacting GM directly with my complaint! If I do not get any results with GM I will be making my complaint known to ANY media organization that will listen as I feel we as consumers are truly being taken advantage of by General Motors!!!
Have you spoken with the Customer Assistance center already on this? If we can look into anything further for you, please send us an email at socialmedia@gm.com (include the last 8 digits of your VIN, summary of the situation, the name of your dealership, and your name and contact information).
All the best,
Sarah
GM Customer Service
sorry to say your not going to get much from GM on this. sarah seems to really care about the problems the millions of our GM cars are having, but has no power to make GM repair or recall stuff... i put my truck into dealership and told only fix is a new instrument cluster [$700.] !!! screw that ... i found a place online that will totally rebuild your cluster for $300. and they do it fast !! overnight your faulty set, and have it back in 2 days... its really too bad cuz i loved my envoy, but GM lost a longtime customer....
good luck cortez...
Tanya